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No KPI Yearly Target

1 Number of SLA contracts 11 contracts

2 Contract Termination IDR 35,000,000,000

3 JUNKAI model business (mobile) IDR 313,000,000

4 Expansion of sales from existing customer IDR 20,000,000,000


5 Recovery from COVID19 IDR 15,000,000,000
6 Contract renewal (price increment) IDR 15,000,000,000
7 Sales from Operation IDR 386,000,000,000
8 New project IDR 97,000,000,000
250 times
10 QA Audit
90 times

11 Changing Basic SOP format 5 SOP

12 NSC training 1250 employees

13 ATP test implementation 31 sites

14 EVOC implementation rate 80%

15 EVOC satisfaction rate 85%

WEBINAR and other activities (incl. KAIZEN


16 4 times
competition)

17 Implementation of new version of KOLAB 2 sites

18 Implementation of KOLAB 250 sites


19 MEP training 12 times
20 Collection of over 90 day outstanding AR IDR 5,000,000,000
21 Cost reduction of purchasing goods IDR 540,000,000

Remarks :
1) Bold : main PIC
2) Main PIC will lead and give guidance to other PIC
3) Please comment if there is something that needs revision
Jan Feb
PIC
Plan Actual Plan
Operation (GM & SOM)
0 0 0
Sales
Operation (GM & SOM) IDR 583,380,886 IDR 583,380,886 IDR 171,390,470
Sales
IDR 93,000,000 IDR 93,000,000 IDR 20,000,000
Operation (GM & SOM)
Customer Relation IDR 200,000,000 IDR 0 IDR 200,000,000
Operation (GM & SOM) IDR 1,250,000,000 Rp211,378,685 IDR 1,250,000,000
Portfolio IDR 200,000,000 IDR 600,000,000 IDR 200,000,000
Operation (GM & SOM) IDR 32,166,666,667 Rp34,536,252,921 IDR 32,166,666,667
Sales IDR 1,300,000,000 IDR 430,000,000 IDR 1,400,000,000
QA 27 27 18
HSE 0 3 0
Operation (GM & SOM)
QA
IT
Learning Center
Operation (GM & SOM)
0 0 98
Learning Center
Operation (GM & SOM) 0 1 1
Customer Relation
80% 60% 80%
Operation (GM & SOM)
Customer Relation
Operation (GM & SOM) 85% 80% 85%
QA

IT 03/02/21
29/01/2021 29/01/2021 Best employee
Learning Center LC "Skill Matrix" Star&Diamond
23th
Operation (GM & SOM)
Operation (GM & SOM)
0 0 0
IT
Operation (GM & SOM) 10 98 10
Learning Center 1 1
AR IDR 5,000,000,000 IDR 6,759,293,433 IDR 5,000,000,000
Purchasing IDR 20,000,000 IDR 20,000,000
Mar Apr
Actual Plan Actual Plan

0 0 0 4

IDR 226,880,492 IDR 1,340,993,749 IDR 0 IDR 0

IDR 20,000,000 IDR 20,000,000

IDR 300,000,000 IDR 200,000,000


Rp86,844,078 IDR 30,000,000 IDR 20,000,000
IDR 200,000,000 IDR 200,000,000
Rp33,584,208,207 IDR 32,166,666,667 IDR 32,166,666,667
IDR 1,400,000,000 IDR 1,400,000,000
17 24 20
4 10 6 10

163 368 199

1 1 4

80% 80%

85% 85%

03/02/21
Best employee 23/04/2021
Star&Diamond PMS-WS
23th

0 1 4

10 25 25
1 1
IDR 5,000,000,000 IDR 5,000,000,000
IDR 50,000,000 IDR 50,000,000
May Jun
Actual Plan Actual Plan

0 2

IDR 0 IDR 0 IDR 0 IDR 64,000,000

IDR 20,000,000 IDR 20,000,000

IDR 100,000,000 IDR 100,000,000


IDR 20,000,000 IDR 1,250,000,000
IDR 100 IDR 100
IDR 32,166,666,667 IDR 32,166,666,667
IDR 1,400,000,000 IDR 1,400,000,000
17 24
10 10

48 311

5 2

80% 80%

85% 85%

0 0 2

25 25
1 1
IDR 5,000,000,000 IDR 5,000,000,000
IDR 50,000,000 IDR 50,000,000
Jul Aug
Actual Plan Actual Plan

1 0

IDR 0 IDR 0 IDR 0 IDR 0

IDR 20,000,000 IDR 20,000,000

IDR 100,000,000 IDR 100,000,000


IDR 1,100,000,000 IDR 1,500,000,000
IDR 50 IDR 50
IDR 32,166,666,667 IDR 32,166,666,667
IDR 1,400,000,000 IDR 1,400,000,000
24 10
10 10

0 253

4 4

80% 80%

85% 85%

16/07/2021
OPS-MET1

0 0

25 25
1 1
IDR 5,000,000,000 IDR 5,000,000,000
IDR 50,000,000 IDR 50,000,000
Sep Oct
Actual Plan Actual Plan

0 1

IDR 0 IDR 0 IDR 0 IDR 0

IDR 20,000,000 IDR 20,000,000

IDR 100,000,000 IDR 100,000,000


IDR 1,500,000,000 IDR 1,561,000,000
IDR 50 IDR 50
IDR 32,166,666,667 IDR 32,166,666,667
IDR 1,400,000,000 IDR 1,400,000,000
20 20
10 10

0 177

2 1

80% 80%

85% 85%

0 0

25 25
1 1
IDR 5,000,000,000 IDR 5,000,000,000
IDR 50,000,000 IDR 50,000,000
Nov Dec
Actual Plan Actual Plan

0 3

IDR 0 IDR 0 IDR 0 IDR 0

IDR 20,000,000 IDR 20,000,000

IDR 300,000,000 IDR 200,000,000


IDR 1,500,000,000 IDR 6,250,778,000
IDR 100 IDR 200
IDR 32,166,666,667
IDR 1,300,000,000 IDR 1,300,000,000
24 24
10 10

0 46

2 6

80% 80%

85% 85%

05/11/2021
DEPLOYMENT

25 25
1 1
IDR 5,000,000,000 IDR 5,000,000,000
IDR 50,000,000 IDR 50,000,000
Actual

IDR 0 Rp2,215,255,127

44
Jan
No Sales Activity Yearly Target
Plan
1 Decide target client
2 Visit client
3 Give presentation to client
4 Negotiate with client
5 Get contract

※this is only a sample

Key Performance Indicator


Per MP : ###

Name : Prita Winowod


Employee's ID #
Position : Sales Account Manager
Period of : Feb-21
Target Canvasing : 100

No Key Performance Indicator Unit

1 # of Sales Canvassing to prospects Per month


2 # Company Profile Presentation Per month
3 # of Sales Call minutes/day
4 # Survey made Per month
5 # Submission of on time Weekly Report per month
6 # Proposals sent (prospect) Per month
7 # Survey Presentation and negotiation Per month
8 Value of New Sales Achieved (before VAT) Rupiah

※I had shared to all Sales


Jan Feb Mar Apr May Jun
Actual Plan Actual Plan Actual Plan Actual Plan Actual Plan

NO MP
To Be
Deployed
Prita Winowod = 54

Sales Account Manager

Actual
Target to
Max WeightAchievemConversion
Actual Score Target Actrual
achieve
ent
100 3 - - 100% 0%
30 5 - - 30% 0%
120 3 - - 100% 0%
21 5 - - 70% 0%
4 4 - - 100% 0%
15 5 - - 70% 0%
15 25 - - 70% 0%
### 50 - - 100% 0%
Total
100 - -
Score
Jun Jul Aug Sep Oct Nov
Actual Plan Actual Plan Actual Plan Actual Plan Actual Plan
Nov Dec
Actual Plan Actual
PIC Name
AEON Division Washikita
AR Chairullah
Customer Relation Andini
HSE Wahyudi
IT Dimas
Learning Center Lilla
Operation (GM & SOM) Atmajaya, Akung, Yoga, Tursino, Ferdi, Fuji
Portfolio Elke
Purchasing Novi
QA Dian
Sales Tommy

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