1.

Brief introduction about who we are

2. Introduction and purpose of FGD (focus group discussion)

1. No. of Slum
2. Name of Moderator

3. Name of Note Taker

4. Date of FGD
5. Start time:

6. End time:

Key Problems in the community

a) In your views, what area the important problems in your community?

b) What are the Key health problems faced by your community?

a. Health Service Provision

c) What are the places visited by the community for treatment of common
acute or chronic conditions?
d) According to you, what are the reasons which determine the choice of
sector chosen by the members of the community?
e) How would you describe the quality of services provided to your
community by various facilities, including UHWC-25 and Anganwadi
Centres?
a. Maternal & Child Health

f) What are the facilitators which motivate the women for receiving the
ANC/ PNC services & institutional deliveries?
g) What are the barriers in the community for not receiving the ANC/ PNC
services and institutional delivery?
a. Mental Health

h) How would you describe the mental health situation of the community?

i) What can you say about your experiences with the mental health care in
the community?
a. Geriatric Health

j) What are your worried about when one talks about the health of elderly in
your family?
k) What are the factors which affect the follow up of chronic diseases?

a. Nutrition

l) What, in your view, would be the key nutritional challenges in the

community?
 m) How would you describe the diet taken by the community in terms of
quality & quantity?
n) In your community, what are the challenges for intake of appropriate diet?

a. Sanitation

o) What are your views on the sanitation facilities available in this sector?

p) Have the people and the government done enough to improve the
sanitation of this sector?

a. Drinking water

q) What are the sources of drinking water for the community?

r) What measures are taken by the community for safe drinking water?

a. Social Issues

s) Which social issues in your community troubles you the most?

t) What are the steps taken by the government and the members of the
community to handle these issues?

Questions for Questionnaire

Participant Identification
1) Area
2) Name
3) Participant No.
4)
Key Problems in the community
5)
6) Health Service Provision
7) Is the number of doctors adequate? 1. Yes
2. No
3. Don’t Know

8) Do you get adequate time for consultation 1. Yes

2. No
3. Don’t Know

9) Maternal & Child Health

10)
11) Mental Health
12)
13) Geriatric Health
14)
15) Nutrition
16)
17) Sanitation
18)
19) Drinking water
20)
21) Social Issues

Sr. No. Main topic Questions for FGD Time

 Is the number of doctors adequate?
 Average No. of OPD visits per day?
 Adequate time for consultation (or doctors are always
in Hurry). 10 Minutes
 How much is the waiting time for getting a
consultation?
01. Health services  Are drugs and Diagnostic tests available?
and quality care  Are they aware of health programs and schemes?
at UHWC-25/ ?  Is the behavior of staff working at the health center
by health good or not
providers - Behaviour of the Medical Officer
- Behaviour of the Pharmacist
- Behaviour of other staff members
 Any communication barrier/gap you faced while 2-way
communication (Any Bad Experience Faced)
 Maintenance of cleanliness in Health facility
 How frequently ANMs visits for PNC or HBNC visits
 Anganwadi services availability and quality of services.
 Access to health services- Physical access/ Economic
access- factors determining those access


 Whether hand hygiene practice followed by everyone?

 How many times cleaning the toilet been done in the
house?
 What frequency of MC van for garbage collection in a 10 Minutes
day?
02. Environment  Any waste dumping site nearer the community?
conditions and  Place of collecting waste in households?
Sanitation-  Segregation of waste before throwing/giving to the MC
combine with van?
public toilet If not, why they are not segregating waste generated
 Availability of any dedicated staff for community
cleaning?
 The practice of wet and dry bins by households?
 Air pollution/ Water pollution?
  Timings of water supply?
 Water quantity supplied is adequate or not.
 Any contamination, foul smell, or any changes seen in
the water getting supplied?
03. Water quality  Availability of any purification methods in the house?
and Supply  Drinking water tap position from toilet/bathroom?
Or a common tap for drinking water and toilet. 10 Minutes
 Was any measure taken in the past if the quality of
water supply or availability of water was not present in
the community?
 Any other source of water in the community?

 The minimum number of times the toilet is cleaned by

the worker in a week?
 Availability of water facility inside the toilet?
 What cost do they charge if any?
04. Public toilet  Are the number of public toilets adequate? 10 Minutes
 Is any dedicated staff looking at this service and
facility?
 How many times did they come for checking the
facility?

 Approach for communicable diseases prevention

 Presence of any chronic diseases
 Place of Diagnosis
 Currently taking treatment
05. Health Status a. On regular treatment 5 minutes
b. Take medicine whenever Required
 From where are you taking medicines
a. Government Hospital
b. Private Hospital
c. Both
 Type of medicine
Nutritional  What is the quality of diet with regard to the dietary
Status diversity?
 Junk food intake by the population?
MCH  What are the sources of MCH care for the community?
 What is the regularity of visit by the pregnant women to
the ANC services?
 What are the family planning services available in the
health facility?
 What is the frequency of immunization service
provision in the community?
 Where do you visit for any emergencies?

Social Issues  Unemployment?
 Who are the unemployed population in your
community?
 School dropouts?
 Are there any school dropouts in the community?
 Addiction?
  Social tensions?
 Social Schemes
Q & A, Suggestion and Recommendation
From the listeners.