The Seven Problem Solving Steps are a structured approach to solving problems and making

decisions. Here are the steps:

1. Define the problem: Identify the problem that needs to be solved, and gather information
about it.

2. Identify the causes: Analyze the problem to determine its root causes. Ask "why" multiple
times to get to the root of the problem.

3. Generate possible solutions: Brainstorm potential solutions to the problem. Be creative and
think outside the box.

4. Evaluate the alternatives: Evaluate the potential solutions based on feasibility, impact, cost,
and other factors.

5. Choose the best solution: Select the best solution from the list of alternatives. Consider the
risks and benefits of each solution.

6. Implement the solution: Develop an action plan for implementing the solution, and
communicate it to others who will be involved.

7. Evaluate the results: Evaluate the effectiveness of the solution. Did it solve the problem?
Were there any unintended consequences? Use the results to learn and improve for future
problem solving.

These seven steps provide a systematic approach to problem solving and decision making. They can
be applied to many different types of problems, both personal and professional, and are useful for
both individuals and teams.