Professional Documents
Culture Documents
First lesson
Communication
- Is a word originate from the word “communis”, which mean common.
- Communication, therefore, is an act by which a person shares knowledge, feelings, ideas
and information, in ways such that each gains a common understanding of the meaning,
intent and use of the message.
Nature of Communication
1. Communication is a process.
2. Communication occurs between two or more people (the speaker and the receiver).
3. Communication can be expressed through written or spoken words, actions (non-verbal),
or both at the same time.
Elements of Communication
Functions of Communication
2. Conciseness – Conciseness does not mean keeping the message short, but making it
direct or straight forward. Insignificant or redundant information should be eliminated from
the communication that will be sent to the recipient.
6. Clearness- Clearness in communication implies the use of simple and specific words to
express ideas. It also achieved when the speaker focusses only on a single objective in
his/her speech so as not to confuse the audience.
Second lesson
MODELS OF COMMUNICATION
1. Shannon-Weaver Model
It is known as the mother of all communication models, this model depicts communication as
a linear or one way process consisting of five elements;
1. Source- producer of message
2. Transmitter- encoder of message into signal
3. Channel- signals adapted for transmission
4. Receiver- decoder of the message from the signal
5. Destination- receiver of the message
2.Transaction Model
Two- way process of communication.
BARRIERS TO COMMUNICATION
There are instances when miscommunication and misunderstanding occur because of a
certain Barriers. To become an effective communicator, you should recognize, these barriers
that hinder the communication process. This will enable you to control the situation, reset
conditions, and start anew. The table below presents some barriers to effective
communication with corresponding solutions.
2. Interpersonal – This refer to communication between and among people and establishes
personal relationship between and among them.
TYPES OF INTERPERSONAL
2. Small Group – Refers to communication that involves at least 3 but not more than
twelve people engaging in face to face interaction to achieve a certain goal. In this type,
participant are free to share their ideas.
Example:
You are having a discussion with your group mates on how to finish the assigned tasks.
3. Public – This type refers to communication that requires you to deliver or send the
message before or in front of a group.
Example: You deliver a graduation speech
1. Frozen style
• Also known as fixed speech, it is the highest form of communicative style which is often
used in respectful situations or formal ceremonies like Shakespearean plays, weddings,
funerals, and more. It uses the complex grammatical sentence structure and vocabulary that
are only known by experts in that field.
2. Formal Style
• This type uses formal words and expressions and is mostly seen in writing rather than
speaking. It also disallows the use of ellipsis, contractions, and qualifying modal adverbials.
3. Consultative Style
• The third level of language. It is basically unplanned speech since the speaker uses the
participation and feedback of the listener. The speaker will supply background information,
while again, the listener participates continuously.
4. Casual Style
• Also known as informal style, it is usually used between, friends, or even insiders who have
things to share. In this type, there is a free and easy participation of both speaker and
listener.
5. Intimate Style
• The last type is used in talks between two very close individuals. It is described by an
economy of words, with a high chance of nonverbal communication. Like casual,
there is also a free and easy participation of both speaker and listener.