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Module 9 - NC II - Practicing Entrepreneurial Skills in The Workplace
Module 9 - NC II - Practicing Entrepreneurial Skills in The Workplace
Acknowledgements
Education Development Center (EDC) would like to thank the staff of the USAID Opportunity
2.0 Program, Philippines local team, and the Technical Education and Skills Development
Authority’s (TESDA) National Institute for Technical Education and Skills Development (NITESD)
through its Curriculum and Training Aids Division (CTADD), whose invaluable insights guided the
adaptation of this curriculum.
Opportunity 2.0 aims to provide opportunities for second-chance education for vulnerable out
of-school youth (OSY) by collaboratively working with TESDA in strengthening its technical
education and training systems to develop, deliver and monitor workforce readiness and
technical-vocational training programs that will prepare large numbers of out-of-school youth
to transition to further education and training, immediate jobs and self-employment
opportunities. In line with this objective, Opportunity 2.0 has developed the Work Readiness
Modules on 21st Century Skills modules which are appropriate for self-directed learning or
modular learning delivery.
The 21st Century Skills Curriculum is an adaptation of EDC’s globally recognized Work Ready
Now. The curriculum addresses the TESDA Amended Competency Standards for Basic
Competencies Integrating 21st Century Skills which were promulgated on July 9, 2019.
This content may not be produced without the permission of Education Development Center or the United States
Agency for International Development.
This curriculum is made possible by the generous support of the American people through the United States
Agency for International Development (USAID). The contents are the responsibility of Education Development
Center, Inc. and do not necessarily reflect the views of USAID or the United States Government.
EDC 43 Foundry Avenue Waltham, MA 02453 Contact: Boston | Chicago | New York | Washington, D.C.
Education Development Center (EDC) is a global nonprofit that advances lasting solutions to
youth-intl@edc.org improve education, promote health, and expand economic opportunity.
Since 1958, we have been a leader in designing, implementing, and evaluating powerful and
Phone: 617-969-7100 innovative programs in more than 80 countries around the world.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Table of Contents
Summary of Learning Outcomes............................................................................................. 4
Module Overview ...................................................................................................................
4 SESSION 1: Apply Entrepreneurial Workplace Best Practices...................................................
6
Activity 1: Introductory Activity & Learner’s Reflection .............................................................
7 Activity 2: Quality Standards in the Workplace ........................................................................
11 Activity 3: Cost-conscious Habits in Utilizing
Resources........................................................... 14
SESSION 2: Communicating Good Entrepreneurial Practices in the Workplace...................... 18
Activity 4: Communicating Good Entrepreneurial Practices.................................................... 19
SESSION 3: Implementing Cost-Effective Operations............................................................. 24
Activity 5: Being Efficient in the Workplace ............................................................................. 25
Activity 6: Being Careful with Resources.................................................................................. 27
Activity 7: Entrepreneurial Characteristics in the Workplace .................................................. 29
SESSION 4: Review & Assessment......................................................................................... 39
Activity 8: Practicing Entrepreneurial Skills & Learner’s Reflection ......................................... 39
Activity 9: End of Module Assessment ..................................................................................... 44
Key to Correction.................................................................................................................. 48
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Module Overview
✍ Activity 🕒 Recommended Time
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Written Assignments
Please complete all written work in the module. Your skills in this module will be
evaluated through the following outputs:
Skills Demonstration
The following activities are intended to help you develop the skill that this module is
written for:
❑ Let's Apply: Work-based Learning Activity - Interviewing a Business Owner (Activity
8) ❑ Let's Apply: Practicing Entrepreneurial Skills in the Workplace (Activity 9)
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Performance Criteria:
1. Quality standards are the expected level of quality for the products or services
a business sells.
2. Setting and meeting quality standards, and monitoring quality, helps a business
gain and keep customers.
3. Cost-conscious means being aware that everything has costs, and not being
wasteful with resources. It also means not spending money unnecessarily.
4. Employees can be cost-conscious by paying attention to details and not wasting
time or resources.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
In this module you will learn the knowledge, skills and attitudes required in applying and
communicating entrepreneurial best practices in the workplace, as well as implementing
cost effective operations.
You are also expected to conduct an actual interview with a business owner to learn how
to be judicious in utilizing workplace resources.
To determine the level of your understanding and appreciation of this course, will do
two learner’s reflections, one each at the start and end of the course, as well as a short,
10 question post-module assessment.
This module will have a total of 4 hours actual learning activities, this depends on your
pace and eagerness to learn, pursue and finish the module.
This is not a test, but is a way for you to see what you already know or do not know about the
topics. You will read a skill that is listed in the left column. Think about yourself and your
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
experience. Then read the statements across the top. Check the column that best represents
your situation. The results will help you and your teacher know which topics may require more
time, effort and guidance.
Ito ay hindi pagsusulit. Ito ay isang paraan upang malaman mo ang iyong kaalaman, kasanayan
o kakayahan tungkol sa paksang ito. Basahin mo ang mga kaalaman, kasanayan o kakayahan
na nakalista sa kaliwang hanay. Magbalik‐tanaw sa iyong sarili at mga karanasan. Basahin ang
lahat ng mga pangungusap at i‐tsek ang sagot na naaangkop sa iyong sitwasyon. Ang iyong
kasagutan ay magiging gabay mo at ng iyong guro sa pagpapalawak ng iyong kaalaman
tungkol sa paksang ito.
My experience 1 2 3 4
Knowledge, skills and abilities I don’t have I have little I have some I have a lot of
any experience experience experience
Kaalaman, kasanayan at kakayahan experience doing this doing this doing this.
doing this.
Mayroon Mayroon Marami
Wala akong akong akong akong
karanasan kaunting karanasan sa karanasan
sa karanasan paggawa nito sa
paggawa sa paggawa nito
nito paggawa
nito
Understand ways to
optimize workplace
resources /
Maintindihan ang mga
pamamaraan upang lubusang
magamit ang mga kagamitan
sa trabaho
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
My experience 1 2 3 4
Knowledge, skills and abilities I don’t have I have little I have some I have a lot of
any experience experience experience
Kaalaman, kasanayan at kakayahan experience doing this doing this doing this.
doing this.
Mayroon Mayroon Marami
Wala akong akong akong akong
karanasan kaunting karanasan sa karanasan
sa karanasan paggawa nito sa
paggawa sa paggawa nito
nito paggawa
nito
Identify different
entrepreneurial characteristics
/
Matukoy ang iba’t ibang
katangian ng isang negosyante
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
My experience 1 2 3 4
Knowledge, skills and abilities I don’t have I have little I have some I have a lot of
any experience experience experience
Kaalaman, kasanayan at kakayahan experience doing this doing this doing this.
doing this.
Mayroon Mayroon Marami
Wala akong akong akong akong
karanasan kaunting karanasan sa karanasan
sa karanasan paggawa nito sa
paggawa sa paggawa nito
nito paggawa
nito
Apply entrepreneurial
workplace best practices /
Maisagawa ang mga
mahuhusay na pamamaraan
ng pagiging negosyante sa
lugar ng trabaho
Communicate entrepreneurial
best practices /
Masabi ang mga mahuhusay
na pamamaraan ng pagiging
negosyante sa lugar ng trabaho
Implement cost-effective
operations /
Maipatupad ang operasyon
epektibo sa pagpapababa
ng gastusin
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Imagine that you are working as a Cashier at the Arya Snack House Company, a
successful micro-enterprise selling various snack items with branches in front of 2 high
schools in your city.
You are excited because the end your 6-month probation period is fast approaching, and
you are hopeful that you will become a regular employee in the company.
You received a letter from the owner herself, Arya, thanking you for your hard work and
being a positive contributor to the company.
- All employees have a responsibility to meet the quality standards of the business.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Arya believes that quality comes from good customer service, good tasting food, and not
wasting food or other resources. She asks you to rank the list below in order of 1) most helpful
practice for quality to 3) least helpful practice for quality. See the example, and then check your
answers with the Key to Correction at the end of the module.
Example:
Rank Customer Service Practices
3 Ignoring the customer until you are ready to take their order
1 Greeting the customer right away, even if you are busy, and telling them you will
be with them soon
Keeping the kitchen tidy by putting ingredients away when they not in use
Keeping the kitchen tidy by putting ingredients and cooking tools away when not
in use
Keeping the kitchen clean by wiping down the counters, washing dishes, and
putting ingredients and cooking tools away when not in use
Cooking the food as fast as possible, even if burns and the customers complain
Cooking the food quickly but carefully and following instructions for the order
Cooking the food without paying attention, making a mistake, and having to
start over, taking a lot of time and wasting food.
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Can you think of other ways employees at Arya’s Snack House Company could ensure
high quality food and customer service? How can Arya’s employees ensure they do not
waste resources like food? Write your answers below:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
🖉 Read the proverb: “Ang taong masinop kahit barya ay binibigyan ng halaga”. (A person
who is frugal, values even the smallest penny).
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Let’s Apply: Being Cost-Conscious
Arya told you that the company is looking for a new supplier of 100 Burger Buns per day at a
lower cost. Arya provided you with these 2 options and she asked for your recommendation.
Remember! Your recommendation may help you get that Regular Job at the Arya Snack House.
You can check your answer with the Key to Correction at the end of the module.
The Performance Criteria Checklist is an opportunity for you to assess your learning
outcomes in the session and know how well you did in doing the activities in this session. You
will speak to your facilitator to: 1. Share your experiences in completing the session
2. Discuss your development and progress towards the intended skills
3. Plan how you will move forward to continue making progress in the module
YES NO
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
3. Communicate about good quality
procedures and practices relating to
workplace operations
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Performance Criteria:
1. Observing, discussing, and sharing ideas about how to improve the quality of
the products or services is everyone’s responsibility.
2. Ideas and feedback can be shared in writing, or verbally. If done in writing, a memo
is often a short and effective way to give feedback.
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Think back to your module on communications. What are some ways to share information
or feedback with others? What tips can you give other employees at Arya’s Snack House
Company?
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1) All staff and the owner have clear communication lines and protocols. 2) Arya has
full trust and confidence in you and your fellow staff that you will bring out your best
work every time you put on those work uniforms.
3) There is no written operations manual that includes quality standards for staff to refer
to if they have questions and Arya is not available.
4) Customers like the food and customer service
5) The store facility, equipment and utensils, including uniforms are neat, organized and
well-maintained
6) Most, but not all, of the staff are careful to turn off any lights or electrical devices off
when not in use.
Why do you think it is important that employees have the opportunity to give feedback
to the owner of the business?
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
As requested by Arya, write your memo with feedback on 2-3 aspects that are working well,
and 1-2 that need improvement. Please use the space provided and fill in the blank areas.
To: Arya
From: _____________________
Date: _____________________
Subject: Feedback on the Snack Shop
Congratulations on a strong and successful business, Ms. Arya. The following aspects
are working well:
• ______________________________________________________________________
• ______________________________________________________________________
• ______________________________________________________________________
• ______________________________________________________________________
• ______________________________________________________________________
Thank you for the opportunity to provide these comments. If you would like to discuss
them further, please let me know.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
outcomes in the session and know how well you did in doing the activities in this session. You
will speak to your facilitator to:
1. Share your experiences in completing the session
2. Discuss your development and progress towards the intended skills
3. Plan how you will move forward to continue making progress in the module
YES NO
1. Understand ways to optimize
workplace resources
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Session 2 – Writing Space
Use this space to complete any of the written assignments above or write
any thoughts or ideas that have come to mind on developing effective
workplace relationships.
Congratulations! Now you are ready to move to Session 3: Implementing Cost
Effective Operations.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Performance Criteria:
3.2 Judicious use of workplace tools, equipment and materials are observed
according to manual and work requirements.
3.4 Ability to work within one’s allotted time and finances is sustained.
Key Topics and Learning Points
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Congratulations! Arya the snack house owner informed you that you are now a regular
employee. In the next year, Arya will be opening another 2 branches of her snack house
company and she needs your support to achieve this. She is very proud that you have been a
positive contributor to the success of her company since you arrived 6 months ago.
This week, Arya requested that you work closely with her over the next few months to improve
the efficiency of the Snack House. She also shared that she was able to attend a training for
business owners wherein she learned about the Optimization and Work Efficiency.
Optimization means to make the best possible use of something. If you want to optimize the
storage capacity of the refrigerator, you stop using cellophane to pack batches of French fries,
and instead use a plastic container box with a measuring cup. This can save space for storage
and time in taking out the fries.
Think or reflect:
If you were being asked by a business owner to help him or her, why do you think it is important
that you know about optimization and efficiency?
Aside from practicing optimization and efficiency, in what other ways can an employee be a
positive contributor to the workplace?
Arya, the snack house owner plans to replace the existing frying pan for the hamburgers. The
existing frying pan can only cook 8 burgers at once which is lower than the 12 burgers being
ordered by customers at once. One staff said that if you adjust the arrangement of the patties in
the frying pan, a total 10 burgers can be prepared at once which will not require additional cost.
However, Arya pointed out that there is still a space between the cashier counter and the frying
pan than can be used so that a new and bigger frying pan can fit and be used. Fourteen (14)
burgers, sold at PHP20 each, can be served at once but this would require an additional, one
time cost of P5,000.
Question: If you were to advise Arya, what will you tell her? And why?
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Activity 6: Being Careful with Resources
Objectives:
In the last activity we talked about efficiency. Another way to be efficient in the workplace
is to be judicious. That means using good judgement about how to use the equipment
and materials – including the time of employees – to operate the business.
During your all staff meeting yesterday, Arya informed everyone that for 2 weeks now, a
few of the staff have been claiming overtime payments. She said that she looked at the
time cards of all employees and that she knew that there were no reasons for activities
that would go beyond the 8 hour working schedule of the staff. There were no accidents,
emergencies or major problems in the past 2 weeks.
The unplanned overtime led to increased expenses in salary and utilities, which could
lead to the business having financial trouble in the near future.
Arya asked you to help her create simple statements that will be posted in the locker
rooms, kitchen, and cashier areas as reminders for all staff. This way the staff can practice
being judicious with the company equipment and materials, as well as being judicious
with their work hours.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Now write reminders that are appropriate for each of the remaining areas:
Branch Operation Area Reminder
Cashiering
Lights and Electricity
Cooking area
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
When you think of an entrepreneur, what characteristics come to your mind? Someone
who is easily defeated, or someone who keeps trying, even when facing challenges?
Come up with at least three characteristics of a successful entrepreneur, and write them
here:
Now compare what you wrote with Key Facts 9.4: Characteristics of an Entrepreneur. Is
there anything you might change or add o what you wrote, or to the list in Key Facts
9.4?
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
3. Communicates clearly: an entrepreneur communicates every day with a variety of different people, including
Source: https://www.pexels.com/photo/person counting-money-with-smartphones-in-front on- desk-210990/
5. Goal-Oriented: success in business depends upon being able to set realistic goals or
targets and to work with determination to achieve them.
6. Persistent: all businesses, even successful ones, face challenges. Being persistent in
solving a problem is one of the keys to being a successful entrepreneur.
7. Willingness to Learn: an entrepreneur knows he/she does not know everything, and
strives to keep learning and adapting to improve the business. All businesses inevitably
contain failures as well as successes. Recognizing and learning from failures is an
essential characteristic of an entrepreneur.
9. Willing to Listen: entrepreneurs listen to other people. They value hearing other
people’s ideas and advice. They evaluate others’ advice, and sometimes make
improvements to their businesses using that feedback.
10. Copes with Uncertainty: being an entrepreneur is much more uncertain than
employment. This uncertainty is about sales and turnover, but it often also exists in
other areas such as material delivery and prices, and bank support. An ability to cope
with this uncertainty without becoming too stressed is a necessary trait of being an
entrepreneur.
11. Builds on Strengths: successful business people base their work upon the strength(s)
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
they have, such as manual skills, communication skills, selling skills, organizational skills,
writing skills, knowledge of a particular product or service, knowledge of people in a
trade and ability to make and use a network of contacts.
12. Focuses on Customer Service: Customers are essential for a business to succeed, and
successful business owners put good customer service first. They continually build their
customer base.
13. Reliable and Has Integrity: the qualities of honesty, fair dealing and reliability in terms
of doing what one has promised to do are essential traits of an entrepreneur.
14. Pays Attention to Details: an entrepreneur keeps track of everything related to the
business. This includes managing time well, keeping records of inventory and customers,
and financial management and planning.
15. Risk-Taker: Entrepreneurs have the ability to take measured or calculated risks. Such
risks involve working out the likely costs and gains, the chance of success and the belief
in oneself to make the risk pay off.
After reading and reflecting on each of the characteristics, answer the following
question:
1. Do you think that any Employee in an organization should also possess these
characteristics of being entrepreneurial? Why or why not?
2. Assess the level of your personal entrepreneurial characteristics by putting the following
Hard Working
Self-Confident
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Communicates Clearly
Profit-Oriented
Goal-Oriented
Persistent
Willingness to Learn
Demonstrates Initiative
Willing to Listen
Builds on Strengths
Risk-Taker
3. Which 2-3 characteristics do you think you demonstrate most strongly? Why?
4. Which 1-2 characteristics do you think you most need to improve on? Why?
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
This is a self-learning activity where you will find one real business owner in your community
and arrange an interview via phone, chat, online call, or face-to-face. Choose a business that
interests you, and the interview mode that best suits your context and resources.
Explain that you want to know what makes a successful entrepreneur, and would be glad if
he/she can share their experience as an entrepreneur, as well as their advice on how to be a
successful entrepreneur, or a good employee in an entrepreneurial business. You are
specifically interested in the qualities and characteristics that are most important for a person
to succeed as an employee in a business, as well as ideas for being careful and efficient in
utilizing workplace resources. You would be glad if he/she can share advice on this topic.
Business Type/Industry
Date/Time of Interview
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Questions:
1. Please tell me a little bit about your business. What do you sell, why did you decide on
this particular product or service, how long have you been open, and how many
employees (if any) do you have?
2. Why do you think you have been successful? What personal qualities or characteristics
have contributed to your success? Are there any policies or practices you have used that
you think have made you more successful?
3. Do you think it is helpful for employees to have entrepreneurial characteristics (such as
hard working, willing to learn, etc.)? Why or why not?
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
4. How do you ensure that your employees are judicious (careful) with resources – tools,
equipment, and materials – and do not waste them?
5. What advice would you give to someone who wants to be a good employee?
6. Additional Questions/Follow-up Questions and the Interviewee’s Response
Question Response
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Sharing is caring
Share the responses and information you got from the interview with one of your family
members or a close friend and ask them to give you their feedback.
outcomes in the session and know how well you did in doing the activities
in this session. You will speak to your facilitator to:
1. Share your experiences in completing the session 2. Discuss your development and
progress towards the intended skills
3. Plan how you will move forward to continue making progress in the module
YES NO
1. Describe ways to contribute to efficiency
in the workplace
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Describe the current situation of the company or the organization identify ways to practice
entrepreneurship skills in the workplace.
Job Title
Business Type/Industry
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
2. Enumerate the areas that could use cost-efficiency and identify ways to be more cost
effective/efficient
Area or Aspect of the Job How to be more cost-efficient?
3. Enumerate the areas that could use quality assurance and identify the steps to ensure
quality of products and processes
Area or Aspect of the Job for Steps to ensure quality of products
Quality Assurance and processes
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Sharing is caring
Share the responses and information you got from the interview with one of your family
members or a close friend and ask them to give you their feedback.
Now that you have reached the end of the module, let us see if you are able to develop the
necessary skills in Presenting Relevant Information. Conduct a self-assessment and complete
the table below.
Statements on my experience, knowledge, skills and Circle YES if you have shown or can do
abilities / Mga pahayag tungkol sa aking kaalaman, the statement, NO if not /
kasanayan at kakayahan
Bilugan ang OO kung naipakita o
I can… / Kaya ko nang… nagawa mo na ang mga pahayag,
HINDI kung hindi pa naipakita o
nagawg
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Identify cost-effective practices / Yes No
Matukoy ang mga epektibong pamamaraan upang Oo Hindi
mapababa ang gastusin
Look at your answers, were there boxes where you circled No? If there are, go back to the
activities in the module that will help you gain the skill identified in the statement. You can also
reach out to your facilitator/trainer to provide you with guidance on what activities you can do
in order to master the skill.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Objectives:
✓ Check your knowledge and understanding of topics and learning points of the
End-of-Module Assessment
Congratulations for finishing Module 9: Practicing Entrepreneurial Skills in the Workplace for
National Certificate Level II! At the end of every module you will take a short assessment to see
how much you have learned. It will help you and your trainer identify the knowledge and skills
you know and what still need reinforcing. The results will NOT affect your ability to continue in
the program.
Structure of the Assessment: It has a total of 10 questions. Some questions are multiple choice
and some questions are true or false. You should choose only ONE answer for each question.
Once you have finished answering the questions, note down any clarifications you want to ask
your trainer.
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
product or service. produkto o serbisyo
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
6. One good practice in 6. Isang mainam na paraan upang
Documenting Policies and maisulat ang polisiya at proseso
Procedures is: ay:
a. Tama
b. Mali
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
para sa delivery, 30 minuto
ang layo
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Key to Correction
Activity 2: Quality Standards
Rank Kitchen Cleanliness Practices
3 Keeping the kitchen tidy by putting ingredients away when they not in use
2 Keeping the kitchen tidy by putting ingredients and cooking tools away when not
in use
1 Keeping the kitchen clean by wiping down the counters, washing dishes, and
putting ingredients and cooking tools away when not in use
2 Cooking the food as fast as possible, even if burns and the customers complain
1 Cooking the food quickly but carefully and following instructions for the order
3 Cooking the food without paying attention, making a mistake, and having to
start over, taking a lot of time and wasting food.
Since the quality for both suppliers is good, the decision Supplier B:
comes down to cost. Supplier B has a lower price per 100 Burger Bun Cost is P4 each Delivery Cost P100 per 100 buns
buns, so Arya should select Supplier B. Good Quality
Supplier A:
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Module 9: Practicing Entrepreneurial Skills in the Workplace (NC II) Learner’s Handbook
Name of Trainer
Put a check on the column that best describes the output of the learner, based on the
descriptors on the left.
Descriptors Exceeded Met Needs
Expectations Expectations Improvement
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