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Task 1 Analysis

Method Advantages Disadvantages

Interviews (Face-to- Face to face interview allow for more in- Interviews are more time
face) depth data collection and consuming to recruit and
comprehensive understanding. Body conduct. Cost is a major
language and facial expressions are drawback to face-to-face
more clearly identified and understood interviews. We need an
as the face to face interviews. Interview employee to do the interview.
length can be considerably longer since This means that staff costs will
the participant has a greater be incurred initially. A result of
commitment to participate and then, timing and travel, Face to Face
stimulus material and visual aids can be interviews can be expensive.
used to support the interview.

Observation This is a method of gathering It is true that market research


information by noticing and observing can highlight important evidence
the people, events, and objects. The for many market behaviors. It
analyst visits the organization to removes a lot of reaction bias,
observe the working of current system but it works. It can reduce the
and understands the requirements of victim of other biases caused by
the system. It is a direct method for the observer's own bias. A
gleaning information. researcher's subjects include
It is useful in situation where self-discovery situations:
authenticity of data collected is in weather; The researcher's
question or when complexity of certain subconscious about everything,
aspects of system prevents clear such as the viewer's comfort,
explanation by end-users. can change the way analytical
It produces more accurate and reliable expressions are expressed. In
data. addition, the findings do not
It produces all the aspect of reflect the client's thought
documentation that are incomplete and processes; They provide a
outdated. strong representation of the
market (like questionnaires and
surveys).

Documentation If data were to be collected for the Chances of bias-The serious


Sampling entire population, the cost will be quite limitation of the sampling
high. A sample is a small proportion of method is that it involves biased
a population. So, the cost will be lower selection and thereby leads us
if data is collected for a sample of to draw erroneous conclusions.
population which is a big advantage. Bias arises when the method of
Use of sampling takes less time also. It selection of sample employed is
consumes less time than census faulty. Relatively small samples
technique. Tabulation, analysis etc., properly selected may be much
take much less time in the case of a more reliable than large
sample than in the case of a population. samples poorly selected.
Having drawn a sample and computed Difficulties in selecting a truly
the desired descriptive statistics, it is representative sample-
possible to determine the stability of the Difficulties in selecting a truly
obtained sample value. A sample representative sample produces
represents the population from which it reliable and accurate results
is drawn. It permits a high degree of only when they are
accuracy due to a limited area of representative of the whole
operations. Moreover, careful execution group. Selection of a truly
of field work is possible. Ultimately, the representative sample is difficult
results of sampling studies turn out to when the phenomena under
be sufficiently accurate. study are of a complex nature.
Selecting good samples is
difficult.
Questionnaires (Paper This method is used by analyst to Unreliability
and email) gather information about various issues The information collected
of system from large number of through the questionnaire
persons. cannot be considered as rigid or
Open-ended Questionnaires that solid. If the subject is thought to
consists of questions that can be easily be misleading or giving an
and correctly interpreted. They can inappropriate or endless
explore a problem and lead to a specific response to a question, It should
direction of answer. be unlikely that such a reaction
Closed-ended Questionnaires that would be combined. On the
consists of questions that are used contrary, At a meeting It is
when the systems analyst effectively possible to answer the
lists all possible responses, which are questions for further
mutually exclusive. explanation.
It is very effective in surveying interests,
attitudes, feelings, and beliefs of users Incomplete Individual Entries
which are not co-located.
It is useful in situation to know what Most regular respondents do
proportion of a given group approves or not complete the survey
disapproves of a particular feature of structure effectively. Sometimes
the proposed system. they leave too many questions
It is useful to determine the overall or fill in, making it undeniably
opinion before giving any specific difficult for the agent to follow
direction to the system project. these responses. In addition,
It is more reliable and provides high language problems; There may
confidentiality of honest responses. be problems with question
It is appropriate for electing factual acronyms and vocabulary. Each
information and for statistical data of them worsens the riddle.
collection which can be emailed and
sent by post.
Questionnaire methods are inexpensive that is one of the most affordable ways to gather
quantitative data. They are practical way to gather data and offer a quick way to get results.
Questionnaires and surveys allow you to gather information from a large audience. When data
has been quantified, it can be used to compare and contrast other research and may be used to
measure change. This makes monthly or yearly questionnaires more and more valuable over
time. Most survey and questionnaire providers are quantitative in nature and allow easy analysis
of results. One of the biggest advantages is being able to ask as many questions as you like. Of
course, it benefits the marketer to keep each individual questionnaire short, since respondents
may find a long questionnaire frustrating. So thus, Questionnaire method is recommended and
choice this mehod.

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