Vision: Truth and Goodness in Man and for Mission: Produce through a responsive curriculum

all others through Education. Tomas Del Rosario College morally upright, committed and competent
Capitol Drive, San Jose, Balanga City graduates capable of meeting the growing
Tel No: (047) 237-3115; Tel No: (047) 791-6082 human resources needs in the profession,
government, business, industry and home.

Department: BUSINESS ADMINISTRATION

Second Semester AY: 2022-2023

I. Course Code: BA 105 II. Course Title: Operations Management

III. Course Credit: Three (3) units IV. Prerequisite:

V. Course Description: This course is a combination of Operations Management and Total Quality Management.  Operations Management tackles the nature, scope,
functions and importance of production and operations management in business. It includes discussions on Supply Chain Management, productivity, competitiveness and
strategy, forecasting, production system design, process selection and capacity planning, facilities layout, design of work systems, quality, scheduling and just-in-time
manufacturing systems. Cases will also be used to illustrate and apply the basic production and operations concepts and tools commonly used in business firms. While, Total
quality management (TQM) is a philosophy, methodology and system of tools aimed to create and maintain mechanism of organization's continuous improvement. It also
helps to reduce costs and to meet and exceed needs and expectations of customers and other stakeholders of an organization.

Program Educational Objectives:

A graduate of a business administration degree should be able to:
1. Analyze the business environment for strategic direction
2. Prepare operational plans
3. Innovate business ideas based on emerging industry
4. Manage a strategic business unit for economic sustainability
5. Conduct business research
Student Learning Outcomes/Objectives:
By the time of graduation, BSBA students will be able to:
1. Apply knowledge of business concepts and principles to solve business issues and problems in a global and strategic perspective;
2. Communicate business ideas and information effectively both in oral and written forms;
 Vision: Truth and Goodness in Man and for
all others through Education. Tomas Del Rosario College
Capitol Drive, San Jose, Balanga City
Tel No: (047) 237-3115; Tel No: (047) 791-6082
Mission: Produce through a responsive curriculum
morally upright, committed and competent
graduates capable of meeting the growing
human resources needs in the profession,
government, business, industry and home.

3. Use information and communication technology in generating business reports and making decisions;
4. Apply principles of ethics and commit to professional ethics and responsibilities;
5. Function effectively as an individual and as a member or a leader of a diverse team in a multi-disciplinary settings;
6. Conduct research through independent studies of relevant literature and appropriate use of business theories and methodologies;
7. Preserve and promote “Filipino historical and cultural heritage” (based on RA 7722);
8. Recognize the need for, and prepare to engage in lifelong learning.

Course General Objectives:

At the of this course, students are expected to:

1. Apply management method theories, methods to various types of organizations

2. Analyze, evaluate, and solve problems using methods of management science and philosophies
3. Make decisions within social and ethical dimensions
4. Develop the capacity for learning new knowledge and skills
5.  Use interpersonal and communication skills to be an effective leader
6. Plan for self-development while managing one’s self
 

IV. Course Content

Desired Learning Course Content/Subject Matter Outcome-Based Assessment of

 Vision: Truth and Goodness in Man and for
all others through Education. Tomas Del Rosario College
Capitol Drive, San Jose, Balanga City
Tel No: (047) 237-3115; Tel No: (047) 791-6082
Mission: Produce through a responsive curriculum
morally upright, committed and competent
graduates capable of meeting the growing
human resources needs in the profession,
government, business, industry and home.

Teaching and Learning

Outcomes (DLO) Learning (OBTL) Outcomes (ALO)
(Topics)
(Intended Learning Outcomes) (Teacher-Learner (Assessment
Activities) Methods/Tasks)
Prelim Period
- Discussion/Oral
- Lecture recitation of the
School Mission & Vision  Vision, Mission, Goals and Core Values - Teacher led-class vision, mission,
Program outcomes  Course Overview discussion and goals of the
Program Core Values  Rules and Policies - Individual sharing institution
and discussion - Getting students’
expectations
 Operations  Nature, scope , functions and importance of  Lecture  Oral recitation
Management production and operations management in  Discussion  Presentation
business  Individual sharing  quiz
 Decision theory  Definition  Lecture  Oral recitation
 Process  Discussion  Presentation
 Illustration  Individual sharing quiz
 Competitiveness  Competitiveness  Oral recitation
 Lecture
 Strategy  Mission and strategies  Presentation
 Discussion
 Productivity  Operations strategy quiz
 Individual sharing
 Productivity
Prelim Exam
Midterm Period
 Process selection and facility layout  Process selection and system design
 Process types
 Automation
 Facilities layout
 Basic lay out types
 Vision: Truth and Goodness in Man and for
all others through Education. Tomas Del Rosario College
Capitol Drive, San Jose, Balanga City
Tel No: (047) 237-3115; Tel No: (047) 791-6082
Mission: Produce through a responsive curriculum
morally upright, committed and competent
graduates capable of meeting the growing
human resources needs in the profession,
government, business, industry and home.

 Cycle time
 Designing process lay out
 Lecture  Oral recitation
 Qualitative forecasting
 Forecasting  Discussion  Presentation
 Quantitative forecasting
 Individual sharing quiz
 Introduction
 Sources of ideas  Lecture  Oral recitation
 Product and service design  Issues  Discussion  Presentation
 Designing for manufacturing  Individual sharing quiz
 Designing for services

 Concept
 Types
 Lecture  Oral recitation
 Capacity planning  Process
 Discussion  Presentation
 Location planning and analysis  Nature of location planning and analysis
 Individual sharing quiz
 Factors affecting decision

 Concept
 Lecture  Oral recitation
 Parts of SCM
 Supply chain management  Discussion  Presentation
 SCM vs. supply chain  Individual sharing quiz
Midterm Exam
Final Period
 TQM evolution
 Concept
 Principles of TQM  Lecture  Oral recitation
 Total quality management  Pros and cons  Discussion  Presentation
 Quality control  Individual sharing quiz
 Quality assurance
 Quality planning
 Performance measurement  Concept  Lecture  Oral recitation
 Vision: Truth and Goodness in Man and for
all others through Education. Tomas Del Rosario College
Capitol Drive, San Jose, Balanga City
Tel No: (047) 237-3115; Tel No: (047) 791-6082
Mission: Produce through a responsive curriculum
morally upright, committed and competent
graduates capable of meeting the growing
human resources needs in the profession,
government, business, industry and home.

 Key performance indicators

 Balance score card  Discussion  Presentation
 Value chain model  Individual sharing quiz
 Service profit chain model
 Concept
 Principles  Lecture  Oral recitation
 Six sigma  Methodology  Discussion  Presentation
 Process  Individual sharing quiz
 techniques
 Concept
 Total preventive maintenance  Lecture  Oral recitation
 Pillars of TPM
 ISO  Discussion  Presentation
 5s of foundation
 Individual sharing quiz
 Concept of ISO, highlights, purpose
Final Exam

V. Course Requirement/Course Assessment (Grading System)

1. Quizzes
2 . Recitation
3. Assignments/Case Study
4. Chapter Test / Long Exams computed as follows:

A. PRELIMS AVERAGE: D. FINAL GRADE

CSx2+Examination Rating PA+MA+FA
3 3
Vision: Truth and Goodness in Man and for
all others through Education. Tomas Del Rosario College
Capitol Drive, San Jose, Balanga City
Tel No: (047) 237-3115; Tel No: (047) 791-6082
Mission: Produce through a responsive curriculum
morally upright, committed and competent
graduates capable of meeting the growing
human resources needs in the profession,
government, business, industry and home.

B. MID-TERM AVERAGE
CSx2+Examination Rating
3

C. FINAL AVERAGE
CSx2+Examination Rating
3

VI. References

https://www.acowtancy.com/textbook/cima-p1/decision-models/payoff-tables/notes
http://bbagroupb.weebly.com/uploads/1/7/7/4/17745991/stevenson11e_sample_ch02.pdf
https://pressbooks.senecacollege.ca/operationsmanagement/chapter/forecasting/
file:///C:/Users/Charina/Downloads/Chapter_4_product_and_service_design.pdf
https://www.projectorpsa.com/blog/capacity-planning-in-operations-management/
https://www.slideshare.net/MariaRezaGurrobat/location-planning-and-analysis-64201711
https://www.investopedia.com/terms/s/scm.asp
https://www.investopedia.com/terms/t/total-quality-management-tqm.asp
https://slideplayer.com/slide/6302489/
https://www.simplilearn.com/what-is-six-sigma-a-complete-overview-article#:~:text=Six%20Sigma%20is%20a%20process,per
%20million%20units%20or%20events.
https://www.leanproduction.com/tpm/
 Vision: Truth and Goodness in Man and for
all others through Education. Tomas Del Rosario College
Capitol Drive, San Jose, Balanga City
Tel No: (047) 237-3115; Tel No: (047) 791-6082
Mission: Produce through a responsive curriculum
morally upright, committed and competent
graduates capable of meeting the growing
human resources needs in the profession,
government, business, industry and home.

Prepared by: Reviewed by: Recommending Approval:

CHARINA C. DIZON JEFFERSON L. TRIGUERO, MBA LUISA M. ISIDRO

Instructor Department Chair College Dean (OIC)

Approved:

MERCEDES G. SANCHEZ, Ed. D.

Vice President for Academics, Student Affairs and Extension Services