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Name: Caralde, John Andrei A.

Section: BSHM2B

Fundamentals in Food Service Operations


01 Homework 1

Automation and Robotics

The employment of automated or robotic technologies to carry out operations inside a


restaurant is known as restaurant automation. These robots can do a wide range of tasks in
your company, from serving food to guests to cooking meals. Although these robots are at the
cutting edge of restaurant innovation, it's crucial to remember that they still have some
limitations. Although robotics in the foodservice industry has been discussed for a while, it is
finally becoming a reality. Robots can now fill positions like restaurant serving, fry flipping, and
order taking thanks to the manpower crisis. Robots can perform labor-intensive tasks more
quickly than humans, which frees up workers' time for customer support. In addition to
improving the eating experience for customers, this aids employers in weathering a manpower
shortage. In the coming year, expect to see more robotic waiter staff in restaurants.

Reference: https://www.webstaurantstore.com/blog/2548/restaurant-automation.html

Fair Chance Hiring

Fair chance hiring is a practice that makes it possible for ex-felons to find employment. A
criminal record used to be a major barrier for job applicants and significantly decreased their
chances of landing a position. We anticipate that more states will implement fair chance policies
like ban the box which eliminates the tick on applications asking applicants if they have ever
been detained or committed a felony. Finding new personnel for your company is the process of
recruiting. It's a proactive strategy that entails finding and luring the best talent. At large
restaurant chains, the human relations department's skilled professionals typically handle the
hiring. Independent restaurants and small businesses might not be as accustomed to hiring
procedures, but that doesn't mean they can't employ the same strategies. Continue reading to
find out how recruiting may assist you in choosing the ideal personnel for your company.

Reference: https://www.webstaurantstore.com/article/660/restaurant-recruiting.html
Food Transparency

Consumers are becoming more interested in where food comes from, and they are becoming
aware of marketing tactics and labeling conventions that neatly omit some facts. For instance,
even though a food product's label claims that it was made in the United States, its ingredients
may have really been imported from nations that do not all adhere to the stringent food safety
standards that have been developed domestically.

Reference: https://www.grandecig.com/blog/top-food-beverage-industry-trends

Tipped Wages Increase

Employers can legally include employee tips toward their duty to pay minimum wage by
claiming a tip credit. Companies do not "take" away an employee's right to a tip. It is merely a
number that is used to determine the minimum wage. Tip credits demonstrate to the federal
government that Employee A has earned enough tips to avoid receiving the full minimum wage.

Reference: https://www.webstaurantstore.com/blog/3926/what-is-a-tip-
credit.html#Updates%20to%20Fair%20Labors%20Standards%20Act

Sustainability

As consumers become more aware of the effects of their dietary choices on the environment,
they are now looking for restaurants that respect sustainability in their operations. As a result,
more restaurants are adopting sustainable practices like using locally sourced goods, reducing
food waste, and using eco-friendly packaging. Customers value the fact that the restaurant
supports local farmers and companies in addition to reducing its carbon footprint. This suggests
that by using locally produced goods, diners can be sure to receive the freshest, best-quality
produce and meats. A few of the sustainable practices that many restaurants are adopting
include the use of eco-friendly packaging, water and energy conservation, and less food waste.
By implementing these concepts, restaurants can lessen their influence on the environment,
save money on resources, and increase their bottom line.

Reference: https://hellonimbly.com/foodservice-trends-in-2023-the-top-9-trends-to-know/

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