Professional Documents
Culture Documents
Report
To: Board of Directors, Nehby Company
From: External consultant
Subject: Report assessing two options from strategic perspective
Date: dd-mm-yy
This report assesses the two mutually exclusive options from strategic
perspective using the suitability, feasibility, acceptability framework.
Option 1: Continue with current business model and open 9th restaurant
Option 2: Enter hotel industry
▪ SUITIBILITY
Option 1:
o Continue to build on current strength and core competencies
o Maintain growth in current market
o Just focusing on capital city (i.e. no product or geographical diversification)
Option 2:
o Related diversification leading to risk reduction
o Food is a major part of hotel industry hence core competencies retained
o Can take advantage of government grant
o Healthy growth in hoteling industry, especially in north Ceeland, due to major sporting
event
▪ FEASIBILITY
Human Resource / Expertise:
o Talent is available in the country
o Loyal staff
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o Proven ability to put together a high performance team with low turnover
o Experience with restaurant can be transferred to hotel
Financial Resources:
o Option 1 requires $5m only whereas option 2 requires significantly higher investment of
$21m
o In both option,s external financing would be required as there are limited funds in the
company
Technology
o Option 2 would require investment in technology / big data as there are Increasing
digitally active customers in hotel industry harnessing social media and mobile technology
Brand
o Already a strong brand in restaurant market
o Brand can be extended to hotel business
o Membership of the prestigious Worldwide Luxury Hotels Elite Group will be a great
marketing tool
▪ ACCEPTIBILITY
Option 1:
o NPV is positive ($0.65m) but lower than option 2
o Payback is 5.2 years with is exceeding 5 years threshold
Option 2:
o NPV is positive ($2.9m) and significantly higher than option 1, even though discounted at
a higher rate
o Payback is 4.8 years with is within 5 years threshold
o Will lead to substantial dilution of shareholding as significant capital is to be raised
o Some problems in the net cash flows projections:
▪ Sensitivity analysis needs to be done
▪ Grants have not been considered
▪ Venture capitalist expects discount rate of 20% vs 10% used in the calculations
▪ Venture capitalist expects occupancy rate of 50% for first two years vs 65% used in
the calculations
▪ Average room rent has been taken as whole industry and not related to high end
luxury hotels
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Answer 2A – Appropriateness of diversifying risks (6+2 marks):
▪ Format:
Briefing Notes
To: Board of Directors, Nehby Company
From: External consultant
Subject: Risk diversification and financing structure
Date: dd-mm-yy
▪ Appropriateness:
o Currently 8 restaurants in one city (high concentration)
o Industry diversification (from restaurant to hotels)
o Geographical diversification (from capital to north Ceeland)
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Answer 3A – Appropriateness of diversifying risks (8+2 marks):
▪ Format:
Report
To: John Nehby, Director Nehby co
From: External consultant
Subject: Major project variables, governance changes and culture
Date: dd-mm-yy
This report recommends the measures which will be important for tracking
major project variables to ensure satisfactory progress. It also explains the
governance changes as a result of venture capitalist as well as include an
assessment of current culture and changes required.
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Answer 3C – Analysis of current culture and how it may need to change (12+3 marks):
▪ Refer to Cultural Web Model by JS&W
▪ DRAW the diagram
▪ Power structure:
o Nehby family
o Particularly CEO who has a strong personality and who dominates the direction of
business to date
▪ Organization structure:
o Formal structure is in place based
o Currently functional structure
▪ Control systems
o High focus on quality and differentiation
o High rewards
▪ Rituals and Routines
o Long hours by all staff particularly on weekend
▪ Stories:
o Three sons have joined the business now and are leading key departments
▪ Symbols:
o Use of old historic buildings for restaurants and hotels
o Expensive car
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Answer 4A – Weakness of current management information (6+2 marks):
Supporting notes:
Explain the above points in paragraph form
Answer 4B – Improvement and suggested KPIs for Hotel Industry (10+2 marks):
Supporting notes:
Explain the above points in paragraph form
Supporting notes:
Explain the above points in paragraph form
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