1.

Customers dissatisfaction in foods

- Apologize to the customer for the issue that has arisen, show that you understand the situation that he
is in, and reassure him that you will take quick action to resolve his complaint. After that, you should
offer extra food in addition to what the customer has already consumed. The restaurant need to
continuously be collecting data in order to learn what kinds of dishes are well liked in the surrounding
community.

2. Messy food presentation

- There are times when the customers seem to become dissatisfied with the food presentation
since it appears to be a mess. Eat all you can restaurants need to give more thought to the
appearance of their food in order to get customers to choose their restaurant.
3. Reheated food/Cold food
- My experience with reheated food in an all-you-can-eat restaurant taught me that some
customers are unhappy with the process, and I can understand their position. Restaurants owe
their customers an apology, as well as either freshly cooked food with add ons or coupons for a
discount on future visits, depending on the severity of the situation.
4. Crowded restaurant
- Outside seating should become more popular at all you can eat restaurants. In order to get ready
for the restaurant's reappearance, depending on the location of the restaurant, the restaurants
should take advantage of eating outside, which will allow them to increase the number of seats
available. For instance, we can see that the majority of the restaurants at Mall of Asia have
already transitioned to providing customers with the option to dine in the outdoors.
5. Slow Service
- Apologize to the customer and assure them that you will do better in the future, and let them
know that you will check on the waiter who caused the problem.