Vision, Mission, Values

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Why we’re in business right edge of document.
Vision: Be the energy partner of choice Use bounding box to hide marks andA
We are a customer focused, growth m
oriented utility company with a tradition g
h
of exemplary service. We want our o
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customers to value our service and PROFITABLE GREAT A
business relationship. GROWTH WORKPLACE b
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Mission: Improving life with energy VALUES

Every day, we want to improve life with
energy. We produce, market and deliver
the vital electricity and natural gas our
customers need. Through our efforts,
VISION
products and services, we also share
our personal energy to strengthen our
BE THE ENERGY
communities and support growth and
PARTNER OF CHOICE
development.

How we do business
Our values align us with the vision to IMPROVING LIFE
“be the energy partner of choice,” and WITH ENERGY
they guide our corporate strategy.
MISSION
We are proud of our employees; they
represent what we stand for. Several key
values have formed the foundation of
our success for over 135 years, and there
are others that will be vital to our future
success. These values align us to our
vision, and our employees demonstrate VALUED BETTER
them every day. In particular, we SERVICE EVERY DAY
expect every employee to meet our
Vision, Mission and Values by living and
working safely every day.

Agility Customer Service Partnership

We embrace change and challenge ourselves We are committed to providing a superior Our partnerships with shareholders, communities,
to adapt quickly to opportunities. customer experience every day. regulators, customers and each other make us all stronger.

Communication Integrity Respect

Consistent, open and timely communication We hold ourselves to the highest standards We respect each other. Our unique talents
based on a foundation of unquestionable ethics. and diversity anchor a culture of success.
keeps us focused on our strategy and goals.

Creating Value Leadership Safety

We are committed to creating exceptional value Leadership is an attitude. Everyone must demonstrate We commit to live and work safely every day.
for our shareholders, employees, customers the care and initiative to do things right.
and the communities we serve … always.
Our service territory
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Cody • • Belle Fourche
Gillette • •Sturgis

Newcastle • Rapid City

Riverton •
• Hot Springs
Lander • • Casper Decorah •
Douglas • Spencer •
• Chadron
Torrington •
Rawlins • Dubuque •
• Alliance Webster City •

Laramie • • Scottsbluff Norfolk • • Denison

• Newton
Cheyenne •
Sidney • Columbus •
• Ogallala • Council Bluffs
York • Papillion
Lexington •
Lincoln •
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• Yuma Holdrege • • Kearney
• Frederick
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• McCook
Beatrice •
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Glenwood Sp
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rings • Denver
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Castle Rock
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Woodland Pa • Goodland
Crippl rk •
• Montrose e Creek/Victor • • Fountain Lawrence •
Cañon City •
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Westcliffe • eblo •
Rocky Ford •
• La Junta
• Garden City
• Pagosa Sp • Dodge City
rings • Wichita

• Liberal

Electric Utilities
• Bentonville
• Siloam Springs • Mountain Home
Natural Gas Utilities • Fayetteville Blytheville •
Osceola •
Ozark •
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Natural Gas Utilities Above marks
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Power Generation
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Coal Mine

Company Headquarters

Corporate Office