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Evaluating School

Climate and School


Culture
Andrew T. Roach • Thomas R. Kratochwill

When do trends in student behavior vention efforts. Ecological models have can enhance or restructure to better
demand schoolwide policies and plans? been proposed for the provision of edu- meet students' needs (Lehr &
How can we examine the school envi- cational services that embrace this sys- Christenson, 2002).
TEACHING Exceptional Children, Vol. 37, No. 1, pp. 10-17. Copyright 2004 CEC.

ronment to see what positive changes temic focus (e.g., Sheridan & Gutkin, Although researchers in school psy-
we can make to a school's climate or 2000). Within an ecological framework, chology and special education have cre-
culture? What tools are best suited to students' behavioral difficulties demand ated measures of classroom environ-
assessing how students and teachers an awareness of contextual variables ment and interaction, researchers have
view their school's climate or context (e.g., learning environment, community generally given less attention to meas-
for learning? This article takes a histori- resources, and home context), as well ures of school context. This is unfortu-
cal approach to evaluating school cli- as students' intra-individual characteris- nate because classrooms, nested within
mate and offers practical guidance to tics. schools, have climates that are directly
modern measures of school culture. In their attempts to remediate and or indirectly influenced by wider school
treat students' social-emotional and contexts (Anderson, 1982). By under-
Systemic School Improvement to behavioral difficulties, practitioners are standing and evaluating characteristics
Meet Changing Student Needs confronted with many extraneous fac- of the larger school context, educators
To meet the needs of increasingly tors that are difficult to address or recti- can become aware of the following:
diverse student populations and the fy (e.g., families' socioeconomic stand- • Schoolwide protective or risk factors
challenges of accountability-driven edu- ing, community safety and crime, and that may influence intervention out-
cation systems, many mental health and individual students' predisposition to comes.
education professionals have attempted disability and mental illness). School • Resources within the larger school
to broaden the scope of their practice to and classroom contexts, however, are community to address students'
include systemic prevention and inter- factors that educators and communities needs.

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• Pervasive trends in student or staff concerning the construct of school cli-
behavior and attitudes that demand mate. This review process led to the cre- Most school climate
systemic intervention efforts. ation of an extensive model of the com-
The data that researchers have col- ponents of school environments, which measures are survey
lected in effectiveness studies of school- subsequently formed the foundation for instruments
wide behavior interventions have development of the Comprehensive
included the number and kinds of disci- Assessment of School Environ completed by
pline referrals, school demographic ments–Information Manage- teachers, students,
information, school vandalism costs, ment System (CASE-IMS):
and behavioral observations in class- • Instruments for assessing 34 input, and school
rooms (Sprague et al., 2001). Certainly, mediating, and output variables of a administrators.
these data are essential for demonstrat- school environment.
ing the effectiveness of a school's imple- • Computer software for scoring
mentation effort, but they may not pro- response sheets and for interpreting
Evidence of the reliability of the
vide a complete picture of the changes data.
School Climate Survey is adequate:
required and produced by schoolwide • Procedures for predicting the effect of
Internal consistency coefficients for the
behavioral interventions. alternative paths of action on school
surveys range from .63 to.92 and test-
Fullan and Steigelbauer (1991) sug- outcomes.
retest coefficients range from .63 to .92.
gested that educators need to attend to • Suggested interventions for positively
Unfortunately, the technical manual
"the phenomenology of change—that affecting selected variables.
provides no criterion-related evidence
is, how people actually experience • A step-by-step process for translating
for the validity of the CASE School
change" (p. 4). The school climate and assessment information into signifi-
Climate Survey. Moreover, no evidence
school culture measures described in cant school improvement projects
shows that the School Climate Scale dif-
this article are vehicles for achieving (Howard & Keefe, 1991, p. vii).
ferentiates between different school
this goal, providing policymakers and The CASE School Climate Survey
environments or reflects improvements
practitioners with methods to collect represents only one mediating variable
in climate brought about by interven-
information on stakeholders' perspec- within the larger CASE-IMS evaluation
tion efforts (Allen, 1992; Leong, 1992).
tives and "sense-making" regarding framework.
The CASE-IMS represents a promis-
The CASE School Climate Survey
schoolwide behavior interventions ing method for measuring a variety of
consists of 55 items and is administered
(Spillane et al., 2002; see box, components that contribute to school
to students (Grades 6 -12), teachers, and
“Theoretical Foundations for Evaluating effectiveness. Within the context of this
School Context.”) system, inferences made from results on
the CASE School Climate Surveys could
School Climate Instruments provide important information for
Most school climate measures are sur- school reform efforts. Until additional
vey instruments completed by teachers, evidence of construct and consequential
students, and school administrators. validity is available, however, you
The Comprehensive Assessment of should interpret CASE results with cau-
School Environments (CASE; National tion.
Association of Secondary School
Principals, 1986), the Organization Organization Health Inventory
(OHI) and Organizational Climate
Health Inventory (OHI; Hoy & Sabo,
Descriptive Questionnaire (OCDQ)
1998; Hoy et al., 1991), and the
parents to assess their perceptions Developed by Hoy and his colleagues,
Organizational Climate Descriptive
about 10 dimensions of school climate. the OHI and OCDQ have several techni-
Questionnaire (OCDQ; Hoy & Sabo,
You can administer the School Climate cal and practical features that enhance
1998; Hoy et al., 1991) are three school
Survey alone or as part of the larger their appeal for educators and program
climate instruments available to practi-
CASE evaluation package that includes evaluators. For example, both the OHI
tioners.
three components: and the OCDQ have separate instru-
The Comprehensive Assessment of • Satisfaction Surveys administered to ments for use in elementary, middle,
School Environments (CASE) parents, teachers, and students. and high schools. Although the instru-
The CASE is a product of the Task Force • Teacher Report Forms for collecting ments for each age group contain many
on School Climate, convened by the information about teachers' percep- of the same items and scales, they also
National Association of Secondary tions of school and district leadership. have features that reflect the differences
School Principals (NASSP) in 1982. Task • Student Report Forms for collecting between school environments and
information about students' academic organizations at the different grade lev-
force members conducted an extensive
self-concepts. els.
review of research and instrumentation

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Theoretical Foundations for Evaluating School Context

In his seminal work, Brofenbrenner (1979) provided the fol- tially adaptations of individual personality theory (Hoy &
lowing definition of the ecological orientation: Sabo, 1998). Current measures of school climate grew out
The ecology of human development involves the sci- of a body of research on organizational climates in indus-
entific study of the progressive, mutual accommoda- try and university contexts. Early work by March and
tion between an active, growing human being and the Simon (1958) and Argyris (1964) focused on the charac-
changing properties of the immediate settings in teristics of business organizations that influenced employ-
which the developing person lives, as this process is ee morale, productivity, and commitment (Anderson,
affected by the relations between these settings, and 1982). Stern's (1964) research in university settings con-
by the larger contexts in which the settings are cerning "press" (i.e., students' perceptions of environmen-
embedded. (p. 21) tal pressures on students exerted by a given school) sug-
Using Apter and Conoley's (1984) framework, Sheridan gested: (a) students' collective perceptions of school cli-
and Gutkin (2000) modified the pivotal assumptions of eco- mate do reflect objective reality; (b) students' individual
logical theory to address students within the contexts of class- perceptions of school climate are not merely reflections of
rooms, schools, and communities. their personal characteristics; and (c) students' descrip-
tions of the school climate can be separated from their atti-
Assumption 1: Each student is an inseparable part of a small tudes (Anderson, 1982).
social system.
Assumption 2: Disturbance is not viewed as a disease located Thus, school climate can be defined as the pervasive qual-
within the body of the student but, rather, as ity of a school environment experienced by students and
discordance (a lack of balance) in the system. staff, which affects their behaviors (Hoy & Sabo, 1998).
Assumption 3: Discordance may be defined as a disparity According to Haynes, Emmons, and Ben-Avie (1997), school
between an individual's abilities and the climate refers to "the quality and consistency of interperson-
demands or expectations of the environ- al interactions within the school community that influences
ment—-"failure to match" between child and children's cognitive, social, and psychological development"
system. (p. 322).
Assumption 4: The goal of any intervention is to make the To gather information on the "personality" of schools,
system work. (p. 489) measures of school climate tend to focus on individuals'
behaviors and their perceptions of the patterns of communi-
If we embrace these assumptions, then the need for tech- cation and interactions within the school context.
niques to measure and evaluate school context becomes
apparent. Clearly, educators cannot "make the system work" • Definitions of School Culture. Reflecting the diversity of def-
without examining the influence of the school context on a initions for the term in the anthropological literature, defi-
particular student, the student's teachers, and his or her nitions of school culture vary. (According to Berger, 1995,
classmates. p. 136, "It has been estimated that anthropologists have
advanced more than 100 definitions of culture.") Research
Contrasting Constructs: Climate Versus Culture on organizational culture dates back to studies of business
Comprehensive reviews of school climate measures and industry in the 1930s and 1940s. Barnard (1938) and
(Anderson, 1982; Lehr & Christenson, 2002) have addressed Mayo (1945) originally conceptualized workplace culture
constructs and models used in school context research. The as the "norms, sentiments, values, and emergent interac-
differences between the terms setting, atmosphere, environ- tions" of an organization. School culture can be defined as
ment, culture, and climate are both subtle and important. "the way we do things around here" and consists of the
Creating a positive school context, however, is often a pri- organization's shared beliefs, rituals, and ceremonies, and
mary objective of school reform and restructuring efforts patterns of communication (Deal & Kennedy, 1982).
(e.g., Positive Behavior Support or the Yale Child Study
Center School Development Program). School culture represents the underlying assumptions and
A survey of the school context research suggests that cli- beliefs developed through earlier problem solutions, which
mate and culture are the generally preferred constructs for help to define reality within an organization (Angelides &
researchers' investigations of school context. Ainscow, 2000). In their definition, Hoy, Tarter, and Kottkamp
(1991) attempted to synthesize the various definitions of
• Definitions of School Climate. Researchers have often school culture and suggest it is "a system of shared orienta-
described climate as a school's personality; some early tions (norms, core values, and tacit assumptions) held by
conceptualizations of organizational climate were essen- members, which holds the unit together and gives it a distinct
identity" (p. 5). School culture is generally more abstract than

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Theoretical Foundations for Evaluating School Context (continued)
school climate, focusing less on individuals' behavior and duce a "snapshot" of organizational and individual behavior
more on the assumptions, interpretations, and expectations for the expressed purpose of managing and changing that behavior.
that drive individuals' behaviors within the school context. For professionals serving as outside consultants or those
attempting to complete large-scale program evaluations with
Climate or Culture: Which Construct Is More Meaningful numerous variables, school climate measures are probably
for Evaluating Schoolwide Behavior Interventions? the more reasonable choice. However, when considering
services within a particular school setting, the evaluation
In their review of the research on school climate and school techniques typically used within investigations of school cul-
culture, Hoy and Sabo (1998) indicate their preference for ture may provide more useful data for facilitating change.
using measures of school climate and suggest the following (Figure 1 provides a user-friendly overview of the advantages
advantages: (a) an emphasis on survey technology and sta- and disadvantages of each approach). As with any assess-
tistical analysis; (b) the utility of school climate as an inde- ment, practitioners interested in assessing school context are
pendent variable for explaining student outcomes and staff advised to consider their "referral questions" to facilitate
performance; and (c) school climate measures' ability to pro- selection of an appropriate assessment technology.

The three OHI instruments consist of items contribute to five or six scales that ments, the scales on the OCDQ for sec-
37 to 45 items (depending on the ver- describe teacher and administrator ondary schools do not conform to the
sion) that measure teachers' and admin- behavior. Potential users should note same second-order factor structure as
istrators' perceptions about the organi- the relatively inadequate internal con- those on the versions for elementary
zational health of their school. The sistency for some of the scales on the and middle schools. Therefore, the
items are organized into five to seven middle and secondary school versions Openness Index for secondary schools
distinct scales, each of which demon- of the OCDQ (e.g., Disengaged- can be determined using the standard
strates an acceptable level of reliability Elementary [internal consistency coeffi- scores from four of the five subscales.
(internal consistency coefficients ranged cient = .75]; Committed-Middle School The remaining scale standard score can
from .87 to .95). Administration of the [.60]; Disengaged-Middle [.46]; and be used as an index of Intimacy.
OHI takes about 10 minutes and can be Intimate-Secondary [.71].) Similar to their work with the OHI,
completed by each respondent inde- For the elementary and middle Hoy and colleagues have subsequently
pendently. Moreover, an index of school school versions of the OCDQ, factor used the three versions of the OCDQ in
health can be computed by summing analysis confirmed the existence of a numerous studies that provide con-
the standardized scores for each of the second-order factor structure. For exam- struct- and criterion-related evidence of
individual scales (Hoy & Sabo, 1998). ple, on the OCDQ for middle schools, the OCDQ's validity. Additional studies
Unfortunately, the OHI does not one factor was comprised of measures have examined the contribution of orga-
include instruments for measuring stu- of principal behavior (i.e., Supportive, nizational climate (i.e., openness) to
dents' perceptions of school health. Hoy Directive, and Restrictive), while the overall school achievement. For exam-
and his colleagues, however, have con- other factor consisted of measures of ple, Teacher Openness (r = .52) and
ducted extensive research to provide teacher behavior (i.e., Collegial, Principal Openness (r = .43) Indexes
construct and criterion-related evidence Committed, and Disengaged). The fac- were significantly correlated to a meas-
for the validity of the OHI. Moreover, tor structure was similar for the elemen- ure of academic press (i.e., the amount
some studies have examined the contri- tary version of the OCDQ with the a school stressed academic performance
bution of organizational health to over- Intimate scale replacing the Committed and students respected other students
all school functioning. scale in the factor that describes teacher who were academically successful; Hoy
Similar to the OHI, three separate behavior. These second-order factors et al., 1991).
versions of OCDQ exist to measure contribute to the equation of Principal
teachers' and administrators' percep- Openness and Teacher Openness Evaluating School Culture
tions of school climate at the elemen- Indices. The resulting standard scores Investigators of school culture have typ-
tary, middle, and secondary school lev- for Teacher Openness and Principal ically used ethnographic and participant
els. The questionnaires consist of 34 to Openness, which range from 200 to 800, observation methods to gather informa-
50 items (depending on the version) are used to determine whether the tion about school communities and
that ask respondents to rate the extent school climate is best described as their members. Although qualitative
to which statements (e.g., "Teachers Open, Engaged, Disengaged, or Closed. research methods may not attain the
help and support each other") are true Because of the complex organization reliability and validity of the question-
of behavior in their school. Individual of most secondary school environ- naires used in School Climate Research,

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Figure 1. Evaluating School Context: Advantages and Disadvantages of the Different Approaches

Evaluating School Climate

Comprehensive Assessment of School Environments (CASE)-School Climate Survey

Advantages
• Part of a larger information management system that includes 34 variables regarding school environment
• Computerized software available for scoring and data management.
• Includes student, parent, and teacher surveys.
• Adequate reliability information provided by developers.

Disadvantages
• Only available for secondary schools (Grades 6-12).
• No information on construct and consequential validity provided by developers.

Organization Health Inventory (OHI) and Organizational Climate Descriptive Questionnaire (OCDQ)

Advantages
• Time-efficient administration (i.e., approximately 10 minutes to complete).
• Adequate reliability and validity provided by developers.
• Research conducted by developers suggests the measure is related to school effectiveness.
• Separate measures for elementary, middle, and high schools.

Disadvantages
• Only includes measures of teacher and administrator—Student and parent questionnaires are unavailable.

Evaluating School Culture

Critical Incident Analysis

Advantages
• Provides an opportunity for reflection on the assumptions and beliefs that guide student, teacher, or administrator
behavior.
• Utilizes the skills and knowledge of practitioners with training in conducting classroom observations (e.g., school
psychologists, administrators, and special educators).

Disadvantages
• The definition of a "critical incident" is not well defined.
• The observation and evaluation process has the potential to damage collegial relationships—An outside evaluator
may need to complete the process.

Quality Improvement Tools

Advantages
• Extensive professional literature on the use of Quality Improvement Tools is available.
• Provides a series of techniques for assessing and addressing "value gaps" (e.g., differences between a school's
culture and the goals of the behavior intervention program).
• Process provides opportunities for evaluators to probe stakeholders' responses and for stakeholders to participate
in evaluating the meaning of information produced.

Disadvantages
• Organizing and conducting focus groups can be time consuming.

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interviews and focus groups assess- ical incident. The observer proceeds Angelides and Ainscow (2000) sug-
ments may provide useful information with an analysis, using the following gested that engaging in these reflective
that assists in analyzing school context. "probing questions": discussions could assist school staffs in
Climate questionnaires directly assess • Whose interests are served or denied identifying possible interventions for
descriptions, indirectly assess patterns by the actions of this critical incident? improving their school cultures. They
of relationship among these descrip- • What conditions sustain and preserve caution, however, that presentations of
tions, and do not assess organizational these actions? critical incidents should be both sensi-
members' interpretations of events. • What power relationships between tive and professional in tone to protect
Investigation of school culture focuses principal, teachers, pupils, and par- the feelings and reputations of involved
on assessing the meaning individuals ents are expressed in this incident? parties.
ascribe to interactions and events • What structural, organizational, and Critical Incident Analysis is a poten-
(Rentsch, 1990). cultural factors are likely to prevent tially appealing technique for practition-
Unfortunately, many qualitative teachers and pupils from engaging in ers who have extensive training and
research methods demand extensive alternative ways (Angelides & experience with conducting classroom
observation and participation within the Ainscow, 2000, p. 158)?
observations. Angelides and Ainscow
school context. This level of commit- Whenever possible, participants
(2000), however, recommended that
ment may be unreasonable for many (e.g., teachers and pupils) should be
schools hire an "outside" observer to
practitioners. interviewed about their perceptions and
complete the critical event observations.
Two approaches for data collection explanations of the critical incident.
This approach seems wise because crit-
and analysis may represent less time- Following the interview, the observer
ical incidents have the potential to pres-
intensive methods for evaluating school synthesizes the information from the
ent teachers and their classrooms in a
culture: Critical Incident Analysis and interviewees' multiple perspectives.
less-than-flattering light, leading to
Quality Improvement tools. This information is used to refine the
potentially strained professional rela-
observer's own analysis of the critical
Critical Incident Analysis event. tionships.
The term critical incident was originally Quality Improvement Tools
used by historians to describe turning
Quality Improvement tools represent a
points in the life of a person, an institu-
more appropriate evaluation technique
tion, or social movement (Tripp, 1993).
for practitioners who desire information
Angelides and Ainscow (2000) pro-
about their own school's culture.
posed that by observing and analyzing
Although many practitioners may not be
critical incidents in classrooms, school-
familiar with the Quality Improvement
yards, and teachers' lounges, research-
tools, these procedures are not new. In
ers can "uncover" underlying assump-
fact, their development can be traced
tions and beliefs that guide behavior
back to Deming's work with the
within a school. In a school context,
critical incidents do not need to be mon- Japanese Union of Scientists and
umental or "turning point" events. Engineers (JUSE) in post-World War II
Instead, Angelides and Ainscow (2000) Japan, and followed through the subse-
suggested that critical events can be rel- quent Total Quality Management (TQM)
atively minor incidents—everyday "revolution" in both Japanese and
events that happen in every school and When a collection of critical events American businesses (Brassard, 1996).
in every classroom. Events attain "criti- have been recorded and analyzed, the The application of Quality Improve-
cality" via the justification, the signifi- observer should present his or her find- ment processes to educational decision
cance, and the meaning given to them ings to the school staff and encourage making has been prompted by the need
by participants. Although this definition reflection about the information. The for educators to become more cost effi-
is appealing in its universality, without staff can use the following questions to cient and solution oriented in their eval-
further elaboration the classroom guide this discussion: uation of schools' work environments
observer would be at a loss to separate • What does this account tell us about and cultures. Snyder (1988) defined
critical incidents from everyday occur- ourselves? school culture as "the collective work
rences. Therefore, Angelides and • What can we learn from this analysis? patterns of a system (or school) …as
Ainscow (2000) recommended the fol- • What does this information point to perceived by its staff members"
lowing procedure for identifying and about the nature of the way in which (Johnson, Snyder, Anderson, &
analyzing critical incidents. we work together? Johnson, 1996, p. 140). The Quality
• Does this information help us to see Improvement evaluation process pro-
When something occurs in the class-
things that we could change vides practitioners with tools to exam-
room that surprises or intrigues the
(Angelides & Ainscow, 2000, p. 160)?
observer, it should be recorded as a crit- ine staff members' attitudes and beliefs

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about the school's work patterns and mate's contribution to student behavior
organizational structure. Investigators of and connectedness are areas of interest,
Detert, Louis, and Schroeder (2001) practitioners should use techniques that
offered a series of propositions that school culture have directly assess students' perceptions of
attest to the importance of considering a typically used the school climate.
school's culture during implementation Use multiple methods of assessment.
of the Quality Improvement process. ethnographic and Information about school climate and
School change facilitators need to participant school culture may be more meaningful
address "value gaps" between a reform within the context of data gathered from
program and the underlying school cul- observation methods multiple sources. For example, results
ture. Moreover, school reformers should to gather information from school climate measures can be
deal not only with the aggregate of correlated with student achievement,
stakeholder values in relation to an about school attendance and discipline data, or meas-
existing culture, but also to how indi- communities and ures of teacher satisfaction and sense of
viduals' values align with the dominant efficacy to provide a more meaningful
values of the school community, and their members. picture of school functioning. Observa-
how potential incongruities affect their tions and interviews from school culture
well-being and productiveness (Detert evaluations can be analyzed with
et al., 2001). Therefore, one of the pri- intended to assist the decision-making behavior referrals and other artifacts
mary needs in most school improve- process when selecting a strategy for that provide evidence of the themes and
ment processes is the investigation of evaluating school climate or school cul- issues identified in the examination of
the school culture and its underlying ture. school culture. When evaluating the
values and the design of subsequent Consider the questions that need to be effects of systemic interventions on
interventions to align individuals' val- answered. Within the domain of school school contexts, educators should
ues and needs with those of the change climate, questionnaires are based on dif- attempt to follow the carpenter's rule:
initiative. ferent theories and definitions of organi- "Measure twice, cut once."
Recruiting focus groups that repre- zational climate. Therefore, practition- Consider combining measures of cli-
sent each group of key stakeholders and ers should read user manuals and sup- mate and culture. Information collected
completing a series of the Quality plemental information to make certain from school climate surveys can be
Improvement tools with each group is that survey instruments measure the enriched with interviews and observa-
one method for gathering important constructs of interest. Moreover, survey tions. Surveys and questionnaires are
information about current school cul- respondents, observation subjects, and useful for assessing descriptions of
ture and possible strategies for interven- interview participants should include events, but they do not assess the per-
tion. Unlike school climate question- members of the target group of the eval- sonally relevant meanings attached to
naires, the Quality Improvement uation. For example, if the school cli- events. To understand meaning in
process allows evaluators to schools, it is necessary to
probe participants' responses assess interpretations of stu-
and engage in collectively dents, staff, and other com-
drawing conclusions. A munity members (Rentsch,
potential drawback to using 1990). The combination of
the Quality Improvement quantitative and qualitative
tools is the time commitment methods can provide more
required to recruit and organ- meaningful information
ize representative focus about school contexts to
groups. guide systemic prevention
and intervention efforts,
Final Considerations: resulting in improved out-
Best Practices for comes for students.
Evaluating School
Context
Practitioners interested in References
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Haynes, N. M., Emmons, C., & Ben-Avie, M. cipline and school safety. Education and
(1997). School climate as a factor in stu- Treatment of Children, 24, 495-511.
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Howard, E. R., & Keefe, J. W. (1991). The ing. London: Rutledge.
CASE-IMS school improvement process.
Andrew T. Roach (CEC #832), Doctoral
Reston, VA: National Association of
Candidate, School Psychology Program; and
Secondary School Principals.
Hoy, W. K., & Sabo, D. J. (1998). Quality Thomas R. Kratochwill, Professor,
middle schools: Open and healthy. Department of Educational Psychology,
Thousand Oaks, CA: Sage. University of Wisconsin-Madison.
Hoy, W. K., Tarter, C. J., & Kottkamp, R. B.
Address all correspondence concerning this
(1991). Open schools/healthy schools:
article to Andrew T. Roach, Wisconsin Center
Measuring organizational climate.
for Education Research, 1025 West Johnson
Newbury Park, CA: Sage.
Street, Madison, WI 53706 (e-mail:
Johnson, W. L., Snyder, K. J., Anderson, R.
atroach@wisc.edu)
H., & Johnson, A. M. (1996). School work
culture and productivity. The Journal of We express appreciation to Lois Triemstra
Experimental Education, 64, 139-156. and Katherine Streit for their assistance with
Lehr, C. A., & Christenson, S. L. (2002). Best this manuscript.
practices in promoting a positive school
climate. In A. Thomas & J. Grimes (Eds.), TEACHING Exceptional Children, Vol. 37,
Best practices in school psychology IV (pp. No. 1, pp. 10-17.
929-948). Bethesda, MD: National
Association of School Psychologists. Copyright 2004 CEC.

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