Bharath Dharimireddy bharathdarimireddy@gmail.

com
Mobile: 7993546586

OBJECTIVE:
Skilled Desktop Support Engineer with 1.5 years of experience in providing comprehensive technical
support to end users. Successful in installing, upgrading, and configuring innovative applications on
Windows operating systems and providing technical support to optimize workflows and minimize
business interruptions. Seeking to utilize expertise in information technology and desktop support to
take next career step with a highly respected financial firm.

EXPERIENCE:
Organization Name : Yashash Techno Solutions
Designation : Desktop Support Engineer
Duration : August 2021 to till date

ROLES & RESPONSIBILITIES: 

 Coordinate and execute preventative maintenance and remedial repairs on computers, laptops,
printers, and peripherals.

 Return defective equipment to maintenance inventory, document customer repairs, and maintain
and restock parts inventory to maintain spare parts levels.

 Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or
notebooks with authorized access to network.
 Maintenance and Troubleshooting of connectivity problems.
 User group policies creation & modification.
 Resolve daily technical issues, communicating with average of 5 clients per day
 Supervise team of five desktop support engineers and create training guides for new hires
 Diagnosed and resolved PC desktop and laptop software and hardware issues for staff computers

 Install, upgrade, support, and troubleshoot Windows OS, authorized desktop applications, hardware,
and peripheral equipment.
SKILLS:

 Troubleshooting and Diagnostics

 Technical Support
 System Configuration
 Software Installation
 Troubleshooting Technical Issues
 Network Hardware and Software Maintenance
 Hardware and Software Installation
 IT Support

TOOLS:
 Service Now ticketing tool

EDUCATION DETAILS:
BSC – Computers –Sri Krishnadevaraya University (2017)

Intermediate – MPC – Sri Chaitanya Junior College (2012)

SSC – Sri Prakash Vidya Niketan (2010)

PERSONAL DETAILS:
Name: Darimireddy Bharat

D.O.B: 12-04-1995

PAN NUMBER: CNDPD1878H

DECLARATION:
I hereby declare that all the details mentioned above are correct and to the best of my knowledge &
belief.

(Bharath D)