RESUME

Muddasir Siddiqui
Email # madyones@hotmail.com
Mob # 0345 3115716

PROFILE
• An IT Professional specialized in Microsoft Technologies.
• 6+ years of overall experience in analysis, design, development and maintenance of Whole IT
infrastructure which includes Microsoft, Cisco and other various Hardware and Software
Applications
• Experience in Windows Servers, MS Exchange, ADS, DNS, DHCP, NAS, Firewall, VPN,
Wireless Routers, Switches, LAN, WAN and Disaster Recovery, CCTV, VMware, MS Virtual
PC, Etc.

OBJECTIVE

To lead a challenging and exciting career in the dynamic world of information technology, aspire to work
in a demanding environment where I can apply my skills to develop useful and innovative solutions.

TECHNICAL EXPERTISE
• Windows Server 2012 2008, 2003.
• ADS, DNS, DHCP, IIS, MS Exchange, NAS, Backup Server, Web Server, SQL, etc.
• Windows 10, 8.1, 8, 7, Vista, XP, 2000, Outlook 2016, OWA, RPC/HTTP, Iphone, Mobile Devices
• Cisco Switches, Routers, PoE Switches, Wireless Router, Access Points, LAN, WAN.
• Ipcop Firewall, Mail Firewall,Sonicwal VPN, McAfee Enterprise, Anti Spam, Eset Smart Security.
• SysAid Help Desk, Biometric Attendance System, ERP Application, etc.
• HP Servers & Workstations, HP/IBM PC’s, Laptops, Network Printers, Scanners, CCTV Cameras etc.
• Virtualizations like VMware, Microsoft Virtual PC Etc

PROFESSIONAL EXPERIENCE

IT Support Engineer

Barqtron Engineering Solution June 2018 till now

•Maintaining Windows server 2012/ 2016 Domain Controller

•CCTV Maintenance and Installation
•Networking and Desktop helpdesk Support
•Cisco Switches, Routers, PoE Switches, Wireless Router, Access
Points, LAN, WAN.
Network
• Engineer
SALTEC POWERLINK , Pakistan. Dec 2010 – May 2017
• Maintaining Windows Servers 2000/2003/2008, Active Directory Objects, Domain Controller,
DNS, DHCP, Group Policy, permissions and access rights.
• Modify user profiles to provide appropriate authorization levels necessary to access windows
servers, Application Servers and storage servers.
• Mailbox Storage Group, Database, Mailbox, Email groups & recipients list
management.Configure Anti-spam, Email back up & archiving solution.
• Configuring Microsoft Office Outlook 2007, 2013, Outlook Web Access, Outlook Anywhere
(RPC/HTTP), Mobile Devices and Android Phone , Iphone .
• Monitoring Servers for Event errors, Disk Usage and Antivirus Updates.
• Configuring and maintaining Microsoft Windows 10.1 , 8 , 7 /VISTA/WindowsXP.
• Log IT helpdesk tickets received via phone, email and online system and Provide first level of IT
troubleshooting via phone support, remote login and on site.
• Troubleshooting hardware and software problems for Computers, laptops, Printers, Scanners,
Network Devices and Blackberry.
 • Configuring new software, Hardware and keeping their updates
• Configuration of LAN switches, Routers, AVAYA IP Phones & E-Fax.
• Manage filing for IT related documentation and keeping IT hardware, software, and mobile
devices inventory.
• All Models of Laptop Configures , Hardware Troubleshooting ,
• Installing, configuring, maintaining and support LAN/WAN equipments& Structured Cabling.
• Configuring internet connectivity, site to site VPN and Fortigate Internet firewall.
• Co ordinate with vendors to receive quotes, prepare paperwork, schedule repairs, confirm and
follow-up on deliveries.

Technical Support Person

Cupola Pakistan Limited, KFC Pakistan Aug 2009 – Sep 2010

• Maintaining Windows Servers 2003 and maintain Active Directory Objects, Domain Controller,
DNS, DHCP, Group Policy, User permissions and access rights
• Managing MS Exchange Server, Creating Email Accounts and Managing Mailbox Databases
• End User Support for workstation and laptops, LAN, hardware and software problems
• Backup on daily and weekly basis
• CCTV Maintenance and Installation

Network Administrator

CAFÉ Blue Cyber Cafe, Pakistan. July 2006 – May 2012

• End User Support for hardware and software problems.

• Support for computer workstation and laptops. Troubleshooting of LAN problems
• Managing and supervising technical support desk.
• Setting-up and supporting windows 2000 server, Software Installation and Support.

TECHNICAL CERTIFICATION

S.No Education Board/Authority

1. Microsoft Certified Technology Specialist (MCTS) Microsoft
Microsoft Certified System Administrator
2. Microsoft
(MCSA )
3. Microsoft Certified Professional (MCP) Microsoft

EDUCATIONAL QUALIFICATION

S.No Education Institution

1. Bachelor of Arts University of Karachi

2. DAE in Mechanical YMCA Polytechnic Institute

3. Matriculation Board of Secondary Education Karachi

PERSONAL DETAILS:

Father name : Anwar ali Siddiqui ( Late )

Marital Status : Single
Nationality : Pakistani
Date of Birth : 27 August , 1985
Languages Known : English, Urdu

REFERENCES:
Available upon request