Schindler –

We Elevate
Company Profile – January 2022

I © Schindler 2020 I We Elevate I June 9, 2020 I

Schindler Group
A network of 1000+ branches in 100+ countries

Switzerland
Ebikon
Locarno
R&D HQ Slovakia
United States SDB HQ Dunajská Streda
Hanover Ebikon
Clinton
R&D NA
Randolph Spain
SDB hub NA Zaragoza
Morristown China
SDB hub
Shanghai
Zaragoza
Suzhou
India
Pune R&D AP
Current facilities SDB hub APME
R&D AP Shanghai
− 9 Elevator Factories Brazil
Pune

− 4 Escalator Factories Londrina

− 5 R&D Centers
R&D SA
− 5 Schindler Digital Business (SDB) SDB hub SA
Hubs São Paulo

Next steps
− Escalator factory in Pune
Slide 2
Schindler Group
146 years of experience
1874 1900 1950 1980 2000 2010 2014 2016

1900 1980 1993 2014 2016

Factory 1st western Number one in Opening of new Partnership with
2011
1874 construction in industrial joint escalator 2003 Partnership with factories in China GE & Huawei
Establishment Lucerne venture with business Establishment Solar Impulse and India
of the PR of China worldwide of Schindler Internet of Things !!
company by 1956 Award Eco Friendly
1889 Achievement
Robert The world’s first 2000 Commitment !
Start of elevator !!
Schindler manufacturing electronically World‘s first
controlled AC- synthetic elevator
Swiss driven elevator rope
Establishment
1997 2009
!! Invention ! World’s first Launch of
machine-roomless pioneering PORT
(MRL) Elevator Technology

Innovation !

1910 1925 1974 1985 2006

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Schindler UAE
What we do?

Abu Dhabi
Branch Office
Schindler in Middle East
Overview
Over 1500 employees

MENA Operating Countries

- UAE
- Morocco
- Qatar
- Egypt
- Saudi Arabia

- 2 Distributors
- Kuwait
- Oman

Middle East Area Management office in

UAE
Schindler UAE
Location of Offices
Northern Emirates
MENA & Dubai, Sharjah
Satellite Office
and Ajman
Head Office

Middle East Training Center

Abu Dhabi Al Ain & Western Region

Branch Office Satellite Office
Schindler MENA Training Center – Dubai Investment Park
- The largest Elevator & Escalator Training Center in the UAE
- Live Controllers, Simulators and Full Mechanical Trainings

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Schindler UAE
UAE Service Operations
Jitendra Hegde
Ganesh Naidoo Hugo M Ramos
Field Quality & Product
HSE Service Head MENA
Safety

24/7 Customer Call Arun Sriram Key Account Sales

Center Service Director UAE Manager

Field Technical Support

HSE Officers Service
Gulf / Global Operations Manager – Operations Manager – Team
DXB & NE AUH and Al Ain

Training Center Service Managers Dubai Service Managers Abu

& NE Dhabi & Al Ain

Technicians / Technical Technicians / Technical

Remote Monitoring Support Support

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Mobility Solutions
Our products

Elevators Escalators Moving Walks Transit Management

Mobility Solutions
Our Elevators

Machine Room Machine Mini-Machine Dumbwaiters Platforms

Room-less Room
Schindler Enables Urban Mobility
Our solutions for your building

Hotels Office buildings Hospitals Airports

Factories Ships Residential buildings Shopping malls

Schindler Multi-Brand Service
Global and local presence

Schindler services > 2 Million units worldwide

Over 40% is non-Schindler equipment
Hundreds of different technologies in maintenance

38% of our portfolio in the UAE includes other OEM’s!

Slide 13
Schindler Multi-Brand Maintenance
Some of our Capabilities with other OEM’s
Schindler Multi-Brand Service
Customer References in UAE
We cover Retail, Residential, Commercial/Offices, Hospitality and Leisure…….

Slide 15
 Schindler Multi-Brand Service
Technical Capability

- Schindler in-built diagnostic tools and technical documentation for several OEM’s available in the
Technicians iPhones

- Market available 3rd Party diagnostic tools

- Regular Training, development and assessment for all Multi-Brand technicians (Training Center)

- Local and Global Network of Multi-Brand technical experts available at all times Slide 16
Schindler Multi-Brand Service
Global Expert Network – Technical Expertise and Support

Slide 17
Schindler Fast Response Systems
Field Link - Spare Parts Ordering System

Schindler Online Spare parts / Approvals

From the site to the site

“Faster response to Breakdowns”

 Schindler Multi-Brand Service
Spare Parts Availability and Access

- Spare Parts can be identified through in-house Schindler Spare Parts catalogue and experienced Multi-Brand
technicians

- Spare Parts can be sourced via our several suppliers globally and locally
Slide 19
Schindler Fast Response Systems
Call Center / Field Link – Callback Response

to the site

Input call to system

“Faster response to Callbacks”

Multi-Brand Reference Projects in UAE

Expo 2020 Palazzo Versace W Hotel Palm Jumeirah

Dragon Mart 2

Meydan Grandstand Racecourse

Abu Dhabi Islamic Bank HQ

Anantara Eastern Mangroves 7th Heaven Al Barari

Caesars Palace Bluewaters Island
Slide 21
Schindler Reference Projects in UAE

Abu Dhabi Marina Mall

Dubai Mall
Deerfields Mall
Volante

Dubai Marina Mall

Movenpick Ibn Battuta Duja Tower Anantara Palm Jumeirah

Fairmont Abu Dhabi The Royal Atlantis Dukes Hotel Palm The H Hotel
How can we
elevate you?
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