Appendix 2:

Tuckman’s Model to Manage Change in Personnel

Team development entails several stages that a team goes through when learning how to
shift from working as a group to working as a team. It entails 5 stages, and was developed
by Tuckman.
The figure below shows the stages of Tuckman’s model

Source: https://teamhood.com/team-performance-resources/team-development-cycle-from-
forming-to-performing/
Team Development Cycle - from Forming to Performing - teamhood
The site manager can use several proven leadership strategies such as coordinating,
coaching, empowering and supporting through the project phases as the employees go
through the various phases of Tuckman’s model:

Strategy Applicability Example

 Site manager deliberately selects the

plumbing team, the roof restoration team
Applicable during and the interior team for the main building.
Coordinating
Forming Phase  Identifies the group goals from beginning to
end of the project

 The site manager acts as the leader of the

team by offering direction and developing
applicable during
Coaching trust.
Storming phase
 Ensures there is calm among the workers
and manages client expectations.

 The Site manager encourages feedback

Applicable during from suppliers, subcontractors, foremen
Empowering Norming phase and and labourers.
Performing phase  Reviews schedules for construction and
informs the teams on how far they are.

 Allow for upward mobility of staff. Staff who

started the project and gained experience
Applicable during
Supporting can be promoted to higher responsibilities.
Adjourning phase
 Can give milestone based performance
bonuses to staff.

Table Appendix 2: Truckman’s Strategy for Motivation [Source: (Author)]