Original BMW Accessories.

Installation Instructions.
Diagnosing and troubleshooting the auxiliary heater

These installation instructions apply only to auxiliary heaters with the Thermo Top C, E and V models.

These installation instructions are primarily used to diagnose and troubleshoot retrofitted Original BMW auxiliary
heaters. These installation instructions can also be used as additional support for diagnosing and troubleshooting
auxiliary heaters installed in the factory (SA 536).

Important information
These installation instructions are primarily designed for use within the BMW dealership organisation and by
authorised BMW service companies.
In any event, the target group for these installation instructions is specialist personnel trained on BMW cars with
the appropriate specialist knowledge.
All work must be completed using the latest BMW repair manuals, wiring diagrams, servicing manuals and work
instructions, in a rational order, using the prescribed tools (special tools) and observing current health and safety
regulations.
Should problems occur with installation or functioning, you can avoid unnecessary work and cost
(after having conducted a brief troubleshooting exercise lasting around half an hour) by contacting
the following points:
1. Either your national sales company or regional office or
2. Support via the Aftersales Assistance Portal (ASAP), using the optional "Technical Parts Support"
application.
Specify the chassis number and part number of the retrofit kit installed and a precise description of
the problem.
Do not archive the hard copy of these installation instructions since daily updates are made via ASAP!
Pictograms:
Denotes instructions that draw your attention to dangers.


Denotes instructions that draw your attention to special features.

 Denotes the end of the instruction or other text.

We reserve the right to make technical modifications.

© BMW AG, München 01 29 0 417 854 1/2013 (Z/Z) 1

Table of contents

Section Page

1. "Inline" coolant circuit connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2. "Bypass" coolant circuit connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3. Model series-specific summary and allocation of auxiliary heater systems . . . . . . . . . . . . . . . . . . . . . . . . . .7

4. Diagnosis of conventional auxiliary heaters in inline mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

5. Diagnosis of series-identical auxiliary heaters in bypass/inline mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

6. Fault table for TTC/E conventional auxiliary heaters in inline mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

7. Fault table for TTV conventional auxiliary heaters in inline mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

8. Fault table for TTC/V conventional auxiliary heaters in bypass mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

9. General and car-specific faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

10. General information on stationary ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

© BMW AG, München 01 29 0 417 854 1/2013 (Z/Z) 2

1. "Inline" coolant circuit connection

With the "inline" connection, the car's engine, the auxiliary heater and the car's heat exchanger are arranged in a line.
The car's engine serves as a heat storage device.

Index Designation
1 Coolant expansion tank
2 Coolant thermostat
3 Car engine
4 Auxiliary heater
5 Auxiliary water pump
6 Car heat exchanger
7 Water cooler

Advantage:
- Heating of the entire cooling circuit including the car's engine
- Very quick achievement of the operating temperature after the engine is switched on
- Increased engine performance thanks to the avoidance of cold starts
- Significantly less fuel consumption during the start period
- Reduction in harmful emissions during the start period

Disadvantage:
- Compartment heating and windscreen defrosting slower and less extensive compared to the "bypass" system
connection
- Longer heating time (30-60 minutes) compared to the "bypass" system connection
- Greater strain on the battery due to the longer heating time

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1. "Inline" coolant circuit connection

With the "inline" coolant connection, a conventional auxiliary heater is installed without BMW-specific software.
As this means that the auxiliary heater is not integrated into the car's bus system, it cannot be operated using the
in-car control systems, such as the multi-information display, Professional radio or on-board monitor. In this case,
operation of the auxiliary heater is only possible using the following Webasto control elements:
- Multi-function clock
- T60, T70, T80, T90, T100 remote control
- Thermo Call
Exception: On the E38 and E39 diesel models, the "inline" system connection is merely converted by coding the
standard heater to heater/auxiliary heater. In this case, the auxiliary heater is integrated into the car's bus system
and can be operated using the in-car control systems. This auxiliary heater can also be operated using the Webasto
control elements.

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2. "Bypass" coolant circuit connection

In contrast to the "inline" connection, with the "bypass" connection only the car's heat exchanger is heated up.
The car's engine is separated from the auxiliary heater and the car's heat exchanger either via a mechanical double
check valve, an electrical changeover valve or an electrical shut-off valve.

Index Designation
1 Coolant expansion tank
2 Coolant thermostat
3 Car engine
4 Auxiliary heater
5 Auxiliary water pump
6 Car heat exchanger
7 Changeover valve
8 Water cooler

Advantage:
- Very fast heating of the interior compartment (max. 30 minutes)
- Excellent windscreen defrosting
- Quick achievement of the operating temperature after the engine is switched on
- The use of a changeover valve allows it to control a bypass operation during the start period in order to avoid
any cold getting in until the car engine's operating temperature is reached

Disadvantage:
- No engine pre-heating and the advantages associated with this

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2. "Bypass" coolant circuit connection

With the "bypass" coolant connection, a series-identical auxiliary heater with BMW-specific software is installed.
This auxiliary heater system is integrated into the car's bus system by coding, and can therefore be operated using
the in-car control systems, such as the multi-information display, Professional radio or on-board monitor. Depend-
ing on the model, it may also be possible to operate the auxiliary heater using the following control elements:
- Telestart hand-held transmitter (analogue series)
- Multi-function clock
- T60, T70, T80, T90, T100 remote control
- Thermo Call

© BMW AG, München 01 29 0 417 854 1/2013 (Z/Z) 6

3. Model series-specific summary and allocation of auxiliary heater systems

The table allows the installed auxiliary heater system to be identified for each model of vehicle and fast, targeted
fault analysis can be performed as described in Section 6 and 7/8.

Vehicle model Heater type System Additional information

Bus integration Operability via Requires
in-car on-board coding
systems*
E36 TTC conventional auxiliary Inline No No No
heater
E36/7, TTC conventional auxiliary Inline No No No
E36/7C heater
E46 TTC conventional auxiliary Inline No No No
heater
E83 TTC conventional auxiliary Inline No No No
heater
E85/E86 TTC conventional auxiliary Inline No No No
heater
E39 TTC conventional auxiliary Inline No No No
M52/M54 heater
E87 TTV conventional auxiliary Inline No No Yes**
heater
E9x TTV conventional auxiliary Inline No No Yes**
heater
E9x TTV series-identical auxilia- Bypass Yes Yes Yes
ry heater
E39 TTC series-identical auxil- Bypass Yes Yes Yes
M47/M57/M62 iary heater
E39 TTC series-identical auxil- Inline Yes Yes Yes
M47/M57 iary heater
E38 TTC series-identical auxil- Bypass Yes Yes Yes
iary heater
E38 M57 TTC series-identical auxil- Inline Yes Yes Yes
iary heater
E6x TTC series-identical auxil- Bypass Yes Yes Yes
iary heater
E53 TTC series-identical auxil- Bypass Yes Yes Yes
iary heater
* depending on the model of car, can be operated via e.g. multi-information display, Professional radio or on-board monitor
** Coding of valve position

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4. Diagnosis of conventional auxiliary heaters in inline mode

A PC diagnostic adapter is required to diagnose conventional auxiliary heaters. This PC diagnostic adapter,
if not already present in the workshop, must be ordered separately from the EPC.

7
8

001 0240 Z

1 Serial or USB interface plug 5 Adapter plug (TTC/E heaters)

2 Power supply 12 V, terminal 30, red
3 Power supply 12 V, terminal 31, brown
4 Connection for adapter plug
6 Connection for auxiliary heater
diagnostic cable (TTC/E heaters)
7 Adapter plug (TTV heaters)
8 Connection to the auxiliary heater
wiring harness's clock plug (TTV heaters)

The software required can be downloaded from the Webasto website to your PC.
Procedure:
- Go to the Webasto homepage www.webasto.de
- At the top right of the page, use the "Technical Website" button to access the portal
- If you do not already have access to this portal, you can request it by clicking the "Register here" button
- After your request has been sent, you can then use your specified e-mail address and password to log into the
technical website and download the diagnostic software
The operating instructions for the software can also be found on the Webasto website for download.
You will also find important tips on troubleshooting and corresponding service information here.

© BMW AG, München 01 29 0 417 854 1/2013 (Z/Z) 8

4. Diagnosis of conventional auxiliary heaters in inline mode

Connection of the diagnostic adapter

E87 and E9x cars only

An adapter plug is required to connect the di-
agnostic adapter.
The diagnostic adapter is connected to the plug (1)
on the multi-function clock (2).
If no multi-function clock is installed, connect the
diagnostic adapter to the tied-back plug (1) on the
auxiliary heater's wiring harness.

090 1023 Z

All other cars

An adapter plug is required to connect the di-
agnostic adapter.
The diagnostic adapter is connected to the tied-
back yellow diagnostic cable (1) on the auxiliary
heater's wiring harness.

The relevant installation instructions should
be consulted as the position of the yellow di-
agnostic cable varies from model to model. The fig-
ure shows the position on the E46.

046 2174 Z

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5. Diagnosis of series-identical auxiliary heaters in bypass/inline mode

Diagnosis is made on series-identical auxiliary heaters via BMW vehicle diagnostics.

© BMW AG, München 01 29 0 417 854 1/2013 (Z/Z) 10

6. Fault table for TTC/E conventional auxiliary heaters in inline mode

Fault Possible causes Recommendation

Control unit faults/ Control unit faulty Replace the heater
thermal module fault
Control unit, water temperature
sensor faulty/general thermal
module defect
Does not start Cable gassed out Check the fuel connection
Even a further start fails to produce Metering pump jammed or Fill the line (restart, diagnostic com-
the flame picture inadequate pressure ponent test)
No start in test mode Faulty fuel connection Check there is fuel in the tank
(blocked, kinked, leaking)
Flame cut-out Check the tank fill level
Tank fill level too low
The flame extinguishes during oper- Check the fuel extractor and intake
ation and fails to reappear even after Vacuum in the fuel system line for leaks
an attempt to start the device (or re-
Out-gassing fuel lines Check the tank bleed
peated start if necessary)
(heat guard missing)
Check the metering pump dispens-
The flame goes out several times
Combustion air intake faulty ing quantity via a component test
during a heating cycle
Exhaust system faulty Check the metering pump (acoustic
(blocked by leaves, snow, etc.) check); if jammed, try to loosen it us-
ing a light tap with a plastic hammer
Exhaust gasket missing, loose
Check the exhaust system
Heater faulty
Remove any blockages in the
exhaust outlet
Seal the exhaust system
Check the combustion air intake
Check the intake pipe and intake
silencer
Replace the heater
The operating voltage was long- Battery discharged or faulty Check the battery, supply cable, plug
er than permitted outside the contacts on the heater and wiring
Oxidation of plug contacts or fuses
permitted range harness as well as ground support
On-board voltage too low or too high, points
Overvoltage threshold exceeded
dynamo/controller faulty
Check the car's electrical and
Undervoltage threshold not met
electronics systems
Under-voltage switch-off Battery discharged or faulty Check the battery and supply cable
Contact resistors at plug contacts or Check the plug contacts on the
at the ground support point heater and wiring harness
Check the ground support point
Flame recognised is not Spark plug faulty Replace the heater
permitted
Control unit faulty

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6. Fault table for TTC/E conventional auxiliary heaters in inline mode
Fault
Heater overheated
The overheating lock has tripped
Heater locking
Heater locking has been activated
The permanent heater lock has been
activated
The metering pump electrical
circuit is faulty
The combustion air fan
electrical circuit is faulty
The spark plug electrical circuit The switched line to the spark plug Replace the heater
is faulty
The water pump electrical
circuit is faulty
The temperature sensor
electrical circuit is faulty
© BMW AG, München
Possible causes Recommendation
No or too little flow Check the coolant level
Lack of water Check the viscosity of the coolant
Heater not bled Check the water circuit for leaks
Circulating pump faulty Bleed the water circuit
Coolant hoses kinked Check there is flow in the tube
Check the routing of the coolant hoses
Heater overheated Eliminate the fault using the fault table
and release the lock
A fault has occurred several times
in succession
The line to the metering pump is Check the lines to the metering pump
broken
Check the plug and pins
Short circuit to positive/ground
Check the metering pump
Contact problems (measure the resistance incl. lines,
component test)
Metering pump faulty
Replace the metering pump
Control unit faulty
Replace the heater
The switched line to the fan motor Replace the heater
is broken
The switched line to the fan motor
has short-circuited or the fan
motor is overloaded
Fan motor faulty
is broken
The switched line to the spark plug
has short-circuited
Spark plug faulty
Control unit faulty
The switched line to the water Check the lines to the water pump
pump has short-circuited
Check the plug and pins
The switched line to the water
Check the water pump (measure the
pump is broken
resistance incl. lines, component test)
Water pump faulty
Replace the water pump
Heater faulty
Replace the heater
Temperature sensor faulty Replace the heater
Control unit faulty
01 29 0 417 854 1/2013 (Z/Z) 12
6. Fault table for TTC/E conventional auxiliary heaters in inline mode

Fault Possible causes Recommendation

Burner motor protection Burner motor faulty Replace the heater
Burner motor blocking protection
has tripped
Burner motor sluggishness detec-
tion has tripped
The overheating sensor The switched line of the element is Replace the heater
electrical circuit is faulty broken or has short-circuited
Sensor faulty
Control unit faulty
The electrical circuit of the PCB Sensor faulty Replace the heater
temperature sensor is faulty
Control unit faulty

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7. Fault table for TTV conventional auxiliary heaters in inline mode

The water pump electrical circuit is not monitored by the heater and cannot therefore be checked via diagnosis.
The water pump electrical circuit must be checked using the wiring diagram in the installation instructions.

Fault Possible causes Recommendation

Control unit fault
Does not start
Even a further start fails to produce
the flame picture
No start in test mode
Flame cut-out
The flame extinguishes during
operation and fails to reappear even Vacuum in the fuel system
after an attempt to start the device
(or repeated start if necessary)
The flame goes out several times
during a heating cycle
Tiny, barely detectable air bub-
 (blocked by leaves, snow, etc.)
bles in the fuel line cause the
flame to be lost and therefore lead to Exhaust gasket missing, loose
problems. Ensure that the fuel ex-
tractor is installed and connected
correctly.
Over/undervoltage
Overvoltage threshold exceeded
Undervoltage threshold not met
On E87 and E9x cars, depend-
ing on the equipment installed,
the battery is not always monitored
via the battery sensor. The heating
time should be at least the same as
the driving time.
Under-voltage switch-off
Control unit faulty
Cable gassed out
Metering pump jammed or
inadequate pressure
Faulty fuel connection
(blocked, kinked, leaking)
Tank fill level too low
Out-gassing fuel lines
(heat guard missing)
Combustion air intake faulty
Exhaust system faulty
Heater faulty
Battery discharged or faulty
Oxidation of plug contacts or fuses
On-board voltage too low or too high, points
dynamo/controller faulty
Battery discharged or faulty
Contact resistors at plug contacts or Check the plug contacts on the
at the ground support point
Replace the heater
Check the fuel connection
Fill the line (restart, diagnostic
component test)
Check that there is fuel in the tank
Check the tank fill level
Check the fuel extractor and intake
line for leaks
Check the tank bleed as per TIS
Check the metering pump dispens-
ing quantity via a component test
Check the metering pump (acoustic
check); if jammed, try to loosen it us-
ing a light tap with a plastic hammer
Check the exhaust system
Remove any blockages in the
exhaust outlet
Seal the exhaust system
Check the combustion air intake
Check the intake pipe and intake
silencer
Replace the heater
Check the battery, supply cable, plug
contacts on the heater and wiring
harness as well as ground support
Check the car's electrical and
electronics systems
Check the battery and supply cable
heater and wiring harness
Check the ground support point

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7. Fault table for TTV conventional auxiliary heaters in inline mode
Fault
Heater overheated
The overheating lock has tripped
TTV heaters respond much

more sensitively than TTC
heaters to poorly bled cooling sys-
tems or a coolant throughput rate
that is too low.
Heater locking
Heater locking has been activated
The permanent heater lock has been
activated
The metering pump electrical
circuit is faulty
The combustion air fan
electrical circuit is faulty
The spark plug electrical circuit The switched line to the spark plug is Replace the heater
is faulty
The temperature sensor
electrical circuit is faulty
Burner motor protection
Burner motor blocking protection
has tripped
Burner motor sluggishness
detection has tripped
© BMW AG, München
Possible causes Recommendation
No or too little flow Check the coolant level
Lack of water Check the viscosity of the coolant
Heater not bled Check the water circuit for leaks
Circulating pump faulty Bleed the water circuit
Coolant hoses kinked Check there is flow in the tube
Check the routing of the coolant
hoses
Heater overheated Eliminate the fault using the fault
table and release the lock
A fault has occurred several times in
succession
The line to the metering pump is Check the lines to the metering
broken pump
Short circuit to positive/ground Check the plug and pins
Contact problems Check the metering pump
(measure the resistance incl. lines,
Metering pump faulty
component test)
Control unit faulty
Replace the metering pump
Replace the heater
The switched line to the fan motor is Replace the heater
broken
The switched line to the fan motor
has short-circuited or the fan motor
is overloaded
Fan motor faulty
broken
The switched line to the spark plug
has short-circuited
Spark plug faulty
Control unit faulty
Temperature sensor faulty Replace the heater
Control unit faulty
Burner motor faulty Replace the heater
01 29 0 417 854 1/2013 (Z/Z) 15
7. Fault table for TTV conventional auxiliary heaters in inline mode

Fault Possible causes Recommendation

The overheating sensor
electrical circuit is faulty
The solenoid valve electrical
circuit is faulty
The fuel pre-warming system is The switched line of the element is
faulty
The switched line of the element is Replace the heater
broken or has short-circuited
Sensor faulty
Control unit faulty
The switched line of the solenoid Replace the heater
valve is broken or has short-circuited
Solenoid valve faulty
Control unit faulty
Replace the heater
broken or has short-circuited
Fuel pre-warming faulty
Control unit faulty

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8. Fault table for TTC/V series-identical auxiliary heaters in bypass mode

Fault Possible causes Recommendation

Control unit faulty
EOL checksum error
Emergency stop
No communication with the
auxiliary heater/communication
error
Bit error
Baud rate detection failed
Signal with invalid signature
Plausibility error
Control unit faulty Replace the heater
Memory error Replace the heater
The heater has been switched off Release the lock
and locked due to a crash
Missing or faulty fuse Check the fuse, replacing if
necessary
Bus cable break or short circuit
Check the bus connection
Mechanical cable fault
(cables, plugs, pins)
Plug faulty
Check the IHKA, replacing if
Heater not on the bus necessary
IHKA faulty Replace the heater
(only if other systems are OK)

Does not start
Even a further start fails to produce
the flame picture
No start in test mode
Flame cut-out
The flame extinguishes during
operation and fails to reappear even Vacuum in the fuel system
after an attempt to start the device
(or repeated start if necessary)
The flame goes out several times
during a heating cycle
Tiny, barely detectable air
 (blocked by leaves, snow, etc.)
bubbles in the fuel line cause
the flame to be lost and therefore
lead to problems. Ensure that the
fuel extractor is installed and
connected correctly.
Over/undervoltage
Overvoltage threshold exceeded
Undervoltage threshold not met
Cable gassed out
Metering pump jammed or
inadequate pressure
Faulty fuel connection
(blocked, kinked, leaking)
Tank fill level too low
Out-gassing fuel lines
(heat guard missing)
Combustion air intake faulty
Exhaust system faulty
Exhaust gasket missing, loose
Heater faulty
Battery discharged or faulty
Oxidation of plug contacts or fuses
On-board voltage too low or too high, points
dynamo/controller faulty
Check the fuel connection
Fill the line
(restart, diagnostic component test)
Check that there is fuel in the tank
Check the tank fill level
Check the fuel extractor and intake
line for leaks
Check the tank bleed as per TIS
Check the metering pump dispens-
ing quantity via a component test
Check the metering pump
(acoustic check); if jammed, try to
loosen it using a light tap with a plas-
tic hammer
Check the exhaust system
Remove any blockages in the
exhaust outlet
Seal the exhaust system
Check the combustion air intake
Check the intake pipe and intake
silencer
Replace the heater
Check the battery, supply cable, plug
contacts on the heater and wiring
harness as well as ground support
Check the car's electrical and elec-
tronics systems

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8. Fault table for TTC/V series-identical auxiliary heaters in bypass mode
Fault
Heater locking
Heater locking has been activated
The permanent heater lock has been
activated
Under-voltage switch-off
Heater overheated
The overheating lock has tripped
TTV heaters respond much

more sensitively than TTC/E
heaters to poorly bled cooling sys-
tems or a coolant throughput rate
that is too low.
The circulating pump electrical
circuit is faulty
The metering pump electrical
circuit is faulty
The combustion air fan
electrical circuit is faulty
Burner motor protection
Burner motor blocking protection
has tripped
Burner motor sluggishness
detection has tripped
© BMW AG, München
Possible causes
Heater overheated
A fault has occurred several times in
succession
Battery discharged or faulty
Contact resistors at plug contacts or Check the plug contacts on the
at the ground support point
No or too little flow
Lack of water
Heater not bled
Circulating pump faulty
Coolant hoses kinked
The line to the circulating pump is
broken
Short circuit to positive/ground
Contact problems
Circulating pump faulty
Control unit faulty
The line to the metering pump is
broken
Short circuit to positive/ground
Contact problems
Metering pump faulty
Control unit faulty
The switched line to the fan motor is Replace the heater
broken
The switched line to the fan motor
has short-circuited or the fan motor
is overloaded
Fan motor faulty
Burner motor faulty
01 29 0 417 854
Recommendation
Eliminate the fault using the fault
table and release the lock
Check the battery and supply cable
heater and wiring harness
Check the ground support point
Check the coolant level
Check the viscosity of the coolant
Check the water circuit for leaks
Bleed the water circuit
Check there is flow in the tube
Check the routing of the coolant
hoses
Check the lines to the circulating
pump
Check the plug and pins
Check the circulating pump
(measure the resistance incl. lines,
component test)
Replace the circulating pump
Replace the heater
Check the lines to the metering
pump
Check the plug and pins
Check the metering pump
(measure the resistance incl. lines,
component test)
Replace the metering pump
Replace the heater
Replace the heater
1/2013 (Z/Z) 18
8. Fault table for TTC/V series-identical auxiliary heaters in bypass mode

Fault Possible causes Recommendation

The spark plug electrical circuit The switched line to the spark plug is Replace the heater
is faulty broken
The switched line to the spark plug
has short-circuited
Spark plug faulty
Control unit faulty
The temperature sensor Temperature sensor faulty Replace the heater
electrical circuit is faulty
Control unit faulty
The overheating sensor The switched line of the element is Replace the heater
broken or has short-circuited
electrical circuit is faulty
Sensor faulty
Control unit faulty
The solenoid valve electrical The switched line of the solenoid Replace the heater
circuit is faulty valve is broken or has short-circuited
Solenoid valve faulty
Control unit faulty
The fuel pre-warming system is The switched line of the element is Replace the heater
faulty broken or has short-circuited
Fuel pre-warming faulty
Control unit faulty
Heating time specification ex- Bus cable break Check the bus connection and com-
ceeded/heating time exceeded munication (cables, plugs, pins)
IHKA failure
The heater has not been switched Check the IHKA, replacing if
off by the IHKA after the maximum necessary
heating time has elapsed
Replace the heater
IHKA message failure (only if other systems are OK)
The IHKA telegram has failed for at
least 5 seconds
No fault, but the heater does not The activation signal is not arriving Check the relevant components and
start (Telestart transmitter/converter replace them if necessary
faulty, range too low, CAS faulty,
Charge the battery
MMI faulty, CCC faulty, radio stage 2
faulty, operating error) Fill up the fuel tank
System-triggered shut-down
(power module, tank contents,
external temperature)

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9. General and car-specific faults

Particular characteristics of E87 cars and E9x cars in inline mode

- The car fan is only switched on by the heater once a coolant temperature of approx. 55 °C is reached.
- The auxiliary heater's auxiliary water pump is not activated as normal by the auxiliary heater.
It is activated directly via the analogue output of the control elements (multi-function clock, T90/T100 remote
control, Thermo Call).
As a result, the auxiliary water pump continues to run even if there is a fault on the heater.

Incorrect coding for E9x cars

If coded incorrectly, SZ SH or SA SH, the original vehicle order must be reloaded and the correct coding must
then be carried out in accordance with the installation instructions.
The original vehicle order can be requested via the Parts Technology hotline.

Scorch marks on the combustion air intake silencer or fan cover

The permissible installation position of the

combustion air intake silencer is orientated
between 0° and 90° downwards.
In the vehicle-specific installation instructions, the
positioning of the combustion air intake silencer is
generally shown in a permissible installation position.
If scorch marks appear on the combustion air intake
silencer or the heater's fan, the installation position of
the combustion air intake silencer must be reviewed
urgently.

Index Designation
1 Flexible combustion air intake line
2 Combustion air intake silencer

Release of the fault lock (all heaters)

The fault lock is usually removed by carrying out the BMW vehicle diagnostic or Webasto diagnostic
procedure. It should be noted that the battery must be fully charged for this.

In individual cases, the fault lock can also be removed manually as follows:
- Switch the auxiliary heater on
- Interrupt the power supply to the auxiliary heater within 30 seconds
- Switch the auxiliary heater off
- Wait at least 30 seconds
- Restore the power supply to the auxiliary heater
- Fault unlocking is complete
- If the auxiliary heater cannot be unlocked, increase the waiting time to 10 minutes.
To determine the cause of the fault that has occurred, a diagnostic procedure must still be carried out.

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9. General and car-specific faults

Battery drain
- To prevent discharging of the battery or to prevent the auxiliary heater being switched off prematurely by in-car
systems, such as the power module or battery sensor, the following rule of thumb should be followed when op-
erating the auxiliary heater: Heating time = driving time
- For the majority of auxiliary heaters, the EPC instructions require the installation of a more powerful battery. The
installation of a more powerful battery or AGM battery can reduce the risk of battery drain. The EPC must be
consulted for details of the approved batteries for the relevant vehicles.

Smoke build-up in the auxiliary heater/heating mode

- The cause of excessive smoke formation can be a loose exhaust conduit or a missing exhaust gasket following
a previous repair.
In this case, the combustion air intake silencer is supplied with highly enriched CO2/fresh air, causing unclean
combustion.
- Smoke formation due to an incorrect CO2 setting in the heater:
The CO2 setting can be adapted on conventional auxiliary heaters via the Webasto diagnostic software under
the menu item Calibration. Calibration must only be carried out at full power.

Inadequate range or signal transfer strength for remote controls

- Adverse geographical conditions (e.g. high density of buildings)
- Battery in the remote control is too weak
- Antenna incorrectly installed or damage to the antenna cable (e.g. crushing, kinking)
- To increase the range and signal transfer strength, the antenna on the remote control should be pointed up-
wards when actuating the auxiliary heater
Further information on the control elements can be found in the relevant operating instructions.

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10. General information on stationary ventilation

Conventional auxiliary heaters of type Thermo Top E and C have an integrated stationary ventilation function. With
this, a stationary ventilation signal from a remote control (T70, T80, T90, T100) or a Thermo Call activates the aux-
iliary heater's stationary ventilation function. Only the car's fan is activated by the auxiliary heater, so that the internal
compartment is supplied with fresh air and the warming of the inside of the car is reduced. The following table il-
lustrates on which models of vehicle an auxiliary heater with integrated stationary ventilation function has been in-
stalled in the auxiliary heater retrofit and on which models factory-fitted stationary ventilation is offered.

Car Heater type

Can be operated with the

Factory-fitted stationary

T70, T80, T90, T100 re-

model

Hand-held transmitter
integrated stationary
Auxiliary heater with

ventilation function

mote control,
ventilation**

ThermoCall
Telestart,
E36 (without TTC conventional auxiliary
- - -
E36/5)***** heater
E36/5 TTC conventional auxiliary
X - X
heater
E36/7, TTC conventional auxiliary
X - X
E36/7C heater
E46*** TTC conventional auxiliary
X - X
heater
E83 TTC conventional auxiliary
X - X
heater
E85/E86 TTC conventional auxiliary
X - X
heater
E39 TTC conventional auxiliary
X X**** X
M52/M54 heater
E87 TTV conventional auxiliary
- - -
heater
E9x TTV conventional auxiliary
- - -
heater
E9x TTV series-identical auxiliary
- X X
heater
E39 TTC series-identical auxiliary
M47/M57/ heater - X -
M62
E39 TTC series-identical auxiliary
- X -
M47/M57 heater
E38 TTC series-identical auxiliary
- X -
heater
E38 M57 TTC series-identical auxiliary
- X -
heater
E6x TTC series-identical auxiliary
- X X
heater
E53 TTC series-identical auxiliary
- X -
heater

* The stationary ventilation function integrated into the auxiliary heater cannot generally be controlled via on-board systems
** The factory-fitted stationary ventilation function can generally be operated via on-board systems such as the multi-information display, Professional radio or
on-board monitor (see car owner's manual)
*** Exception E46 diesel built before 09/99
**** Factory-fitted stationary ventilation cannot be operated with remote control elements
***** The separate installation of a stationary ventilation retrofit kit allows this to be operated using the T60 remote control or multi-function clock

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