Northwestern Visayan Colleges

College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

Discuss the following based on your own understanding:

1. What is the meaning of “Human Relation” and its significance to you
as a teacher?
A human relation is the relationship between human resources of the
organization. It incorporates management-employees, employees-employees
relationship. It also consists of relationship between the organization’s human
resource & outsiders such as clients, suppliers.

Human resource is one of the important assets of an organization. Hence,

healthy human relations lead to increased productivity and efficiency. It also plays
crucial role in growth and success of the organization.

The approach of human relations deals with the psychological variables of

organizational functioning in order to increase the efficiency of organizations. It is the
process of integration of man-to-man and man-to-organizations.

The significance of human relations as a teacher for me, is to simply advocate

for effective technology education because it recognizes individual differences and
promote unity, cooperation and maximization of individual abilities, talents, skills and
knowledge for corporate achievement. Teachers who foster positive relationships with
their students create classroom environments more conducive to learning and meet
students' developmental, emotional and academic needs.

2. Give your own insights on the HR evolution and its implications to

education.

Every relationship is a work in process. The pursuit of a meaningful

relationship is not a zero-sum game of squaring some circles. It is not even about
achieving perfect understanding which is a myth.
Every relationship is a voyage of discovery- discovering one’s own strengths
and weaknesses as well as appreciating the unique traits and attributes of others.
The dynamic nature of human aspirations and choices makes it difficult to
base relationships on fixed notions of desirability and perfections.
Human relations implication to education enables educational administrators
to recognize the human factor in institution. Employees/students have personal needs
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

and talents. Recognition of individual potential not only motivates them, but also
awakens them to use available resources to enhance their skills as individuals or
groups.

3. Explicate the importance of communication in “Human Relation in

Education.” Cite at least 2 examples in sustaining your answers.
Human relationship is an interpersonal relationship and association between two
or more people that may range from fleeting to enduring. Human relationships are
formed on different circumstances; it could be cultural, social family, friendship, work
and social groups. Leadership and human relation go side by side, you cannot choose
between them, and you have to choose them altogether.
Relationships involve some level of interdependence between two parties and people
in a relationship tend to influence each other by different means; share their thoughts and
feelings, and engage in activities together with trust.

Educational leadership depends on human relation, it all about relationship at

every level, Relationship with teaching staff, administrative staff and students.
Without good relation with teacher it is impossible for a leader to achieve good
academic result. Without the help of administrative staff and teachers it is almost
impossible to run a school in proper order, teachers are the soul of a school and
without the help of them the school would be a chaos. Therefore, good relations
between leader and his school teachers are very important for the improvement of
school and the over-all performance of teachers.
Examples:
Relation between Headmaster-teacher:
Leadership is all about relationship, there is a good leader behind every successful task, and
tool of every successful leader is good human relationship. A leader inspires other with his
character and earned the trust with whom he interacts. He gives respect to his staff members
and treats them like a family. He knows the problems of staff members and helps them at the
time of crisis.
Teacher-student Relation:
Teacher student relationship is also very important. A good relation between them will lead
the school to better performance and academic achievements, which will be success on the
part of leader, therefore it is the responsibility of a leader to provide them better environment
where teacher and students could develop better relationship. Get together from time to time
and tour of teachers and students outside the school. Arrange co-curricular activities in the
school where teacher and student both participate.
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

Teacher-Parent Relation:
Teacher parent relationship is vital to achieve better academic results and enhance the
performance of students. Because the students spend more time at home then at school, so it
is important for a teacher to guide the parents about the strengths and weaknesses of their
child. So, it is the responsibility of a leader to organize teacher-parent meetings on regular
basis to develop better relationship between them.

4. What are the three dominant characteristics can you give to

represent your personality as a teacher? Briefly explain its
magnitude in dealing with co-workers.
Listen
As a newbie or 3 years in service in the DepED, it's absolutely imperative to listen to
the vets around me. I get it: I am full of enthusiasm, and I’m eager to contribute to meetings.
But I’m always careful and I don't want to come across as a know-it-all when I’m in a novice
stage.

Of course, veteran teachers want to hear new teachers' voices. Veteran teachers and
staff will help me to acclimate to the culture of my building. They'll help me to navigate the
ups and downs of teaching. I’m always observing how veterans speak in meetings, during
professional learning group time, and with other colleagues. I’ll be learning valuable
information.

Ask Questions
Asking questions is an easy and effective way to build relationships with my
colleagues. If I don't understand something or I need some help, I won't be afraid to ask
questions. Our administrators, our teachers, and especially our mentors—they want to help
me. Asking my colleagues questions about their interests and hobbies outside of work, too.
Get to know them better. Maybe we both love Pearl Jam—that could help build our bond. I
love listening to my colleagues share their child-rearing tips and cooking ideas and talk about
their travel adventures.

Support My Colleagues
Almost every teacher I know is working on an initiative, engaged in committee work, or
piloting new lessons or assessments. Supporting my colleagues' work shows them that I care
about their interests and are willing to show up when they need me. Participating in their
committees. Test-drive their new lesson plans. They'll appreciate the support and interest that
I had with them.
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

5. If given the chance to mentor a newly hired teacher, what are the three (3)
prioritized competencies must be given focused and why?
If I would be given a chance to mentor a newly hired teacher, they have to develop and utilize
the following skills:
Relationship Builder
Empathy/Compassion
Flexibility
It is extremely important to build positive relationships with the teachers and
staff in your building, as your first years of teaching can be overwhelming. One way
to facilitate positive relationship building is to be present within the school by
volunteering for different activities or committees. This shows you are taking an
active interest in the school and the students and will also help you network with co-
workers.

Another way to do this is to simply be positive. Say hello to your co-workers

when they are walking through the hallway, make sure to include yourself in a group
to eat lunch with (this is something your mentor teacher could help with), and be
present with a smile. When your co-workers recognize you as a friendly face, they are
more likely to include you in things. It can be really difficult to find your place when
you first start in a new school, and your co-workers will play an important role in
your success as a teacher and in your overall happiness.

Teaching is a very humanistic profession, and compassion is the utmost

feeling of understanding and showing others you are concerned about them. A
compassionate teacher models that characteristic to the students with her or his
actions, and as a result student will be more open to understanding the world around
them.

Being a positive person is not an easy task. Being a positive teacher is even
harder when we’re always met with problems with very limited solutions. However,
staying positive when it’s tough can have a tremendous positive impact on the
students and everyone around us. Looking on the bright side always seems to help
make things better.

 A great teacher bridges gaps and builds relationships, friendships, and a

community. Teachers always look to make things better and improve things in and
outside of the classroom. Building a community is something a great teacher seeks to
do in the classroom and extends that to the entire school and its community.
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

Everyone looks at a great teacher and wants to be a better teacher, a better

student, and even a better person. A great teacher uncovers hidden treasures,
possibilities, and magic right before everyone’s eyes.

Education changes quickly. We may teach students a particular subject a

certain way one year, only to find that his/her administrators would like you to teach it
another way the following year. The best teachers are able to be flexible and adapt to
these changes, without getting flustered or frustrated. They also incorporate changing
technology trends into their classroom, and stay on top of developments in the
educational field.

I. Introduction

Human relations is an integrated body of knowledge composed of several

elements from different disciplines. Human relations is an inter-disciplinary field
because the study of human behavior in an industrial or business setting must include
the research of several social and physical sciences if it is to be coherent. The inter-
disciplinary approach requires an understanding of the separate contributions made
by other disciplines and then the integration of that information into a unified whole.

For example, psychologists have done extensive research and experimentation

on the relation of the individual to the work environment, (particularly job
satisfaction, training, job placement, incentives, testing, counselling and various
other work-related areas). The social psychologists, through their scientific study of
the behavior of individuals, have provided an answer to why people behave as they
do.

Generally human relations are used in the context of social setup while
employee relations refer to organizational setup. An organization is composed of
people who come from different walks of life and having different social, economic,
psychological and political background. Human relations are the medium through
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

which both employees and organization mutually cooperate to achieve high

performance standard in the society

Because of different traits such as think, develop, create, invent, feel, love,
give, respect, hate, analyze and destroy, the human beings are more complex in their
behavior and psychological make-up; and when they interact or react with each other
than this complexity is multiplied. Therefore, the understanding of human behavior is
essential for establishing and maintaining human and employee relations. In a broader
sense, human relations is the art of successful living.

II. Summary

What is human relations?

Human relations refer to the ability to interact in a healthy manner with others
and build strong relationships. From the perspective of managers in a company, it
involves the process of creating systems and communication channels to enable group
employee relationships as well as strong one-on-one relationships. Additionally, it
includes the process of training people for specific roles, addressing their needs,
resolving conflicts between employees or between management and employees and
creating a positive workplace culture.

Why is human relations important?

Human relations is critical in business for a variety of reasons, including:
Employee productivity: When relationships between a company's managers and its
employees are supportive and positive, productivity is shown to increase. Additionally, when
employees are dependent upon each other with their work, it directly influences productivity.
When employees feel that they're treated with respect and recognized for contributing to a
company's success, they are more likely to produce quality work.
Motivation: When employees recognize that performing job-related tasks will allow them to
feel appreciated and valued, they are more motivated to do them.
Positive perception: An employee's interpersonal and communication skills impact the
perception that other employees have about their ability to positively contribute to the
workplace. A positive perception of an employee's work and attitude could create
opportunities for future advancement.
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

Employee retention: Employees who feel they're treated respectfully by their employer are
more likely to continue working for them for a longer period of time. By using human
relations to establish a feeling of mutual trust and value, a company creates an environment
where employees feel that they matter and are less likely to pursue other opportunities.
Creativity: In the workplace, creativity is often dependent on the employee's ability to
communicate and share ideas with their colleagues. By creating a positive workplace culture
and nurturing workplace relationships and teamwork, a business can encourage creativity and
more quickly develop products and services to meets the consumer's changing needs.

Human relations skills

By developing key human relations skills, managers and employees both can build
and maintain stronger relationships within a workforce and maintain a positive work
environment. Here are the most critical human relations skills:

Communication
Communication is essential in any work environment. However, it's especially critical
for those in a leadership role. By being able to communicate effectively with employees, you
can ensure that employees feel valued and motivated in the work they're doing. Managers can
accomplish this through written communication like notes or emails as well as one-on-one
conversations. By conveying messages to others and listening with the intention of
understanding, managers can nurture feelings of trust. Additionally, employees are more
likely to feel close to their managers if they are willing to share their own personal
perspectives and feelings and encourage others to do the same.

Leaders should adapt the language to the situation. This often means modifying their
choice of words depending on who they're speaking with. For example, if they're
communicating with a high-level executive, they should use a more formal communication
style than if they were speaking with a member of their own team or a customer. Another
approach to modifying your communication style is to mirror the style of the person you're
speaking with. Look for interests that you have in common with them and match their
physical stance and tone of voice.

Empathy
Empathy is another important human relations skill that allows you to show genuine
interest in understanding the feelings or challenges that others are experiencing. Empathy
allows you to look at a situation from their perspective and help them feel they can trust you.
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

By looking at a situation from their point of view, you can show them compassion and more
easily find solutions to problems they may be having, if appropriate. This can strengthen the
relationship you have with them.

Conflict resolution
Conflict can occur in the workplace when you have a large number of team members
with different personality types, goals and worldviews. Managers, then, must have well-
developed conflict resolution skills. When conflict arises, you need to be able to listen to the
individual perspectives so that each person involved feels that they are being heard and
understood. Once the facts are presented, you then work with the parties to come up with a
solution that everyone is comfortable with. By developing strong conflict resolution skills,
you can actually help to strengthen the relationships of employees on your team and maintain
or restore harmony in the workplace.

Multi-tasking
Leaders must be able to manage multiple, sometimes competing, priorities while
staying on-deadline. They also are often interrupted with questions and face numerous
unexpected tasks on a regular basis. They are responsible for making sure that their own work
is completed and also for ensuring the work of their time is being completed in a timely
manner.

Organization
Leaders need to be able to manage their time effectively and work efficiently,
especially when they're working on multiple priorities that are time-sensitive. Organization
impacts all areas of a working environment. It includes a manager's ability to keep their
physical workspace organized as well as organize their processes so they are efficient and get
the desired results. Managers are typically responsible for maintaining employee records and
filling out paperwork. Organization skills are critical in order to be able to manage all of
these responsibilities.

Negotiation
Negotiation skills are important for helping multiple parties reach agreeable terms.
Managers are often responsible for helping reach agreements between vendors and their
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

company, negotiating employment offers or even just managing opposing viewpoints. The
mirroring approach described above can help managers be more effective negotiators.

Stress management
Because leaders are responsible for managing the expectations of stakeholders,
managing a team of people and prioritizing their own work to achieve company objectives,
they are periodically faced with stressful situations. For this reason, managers need to be
equipped with effective stress management skills and be able to remain calm under pressure.
By actively using stress management techniques and modeling them for their team, they can
help maintain a calm work environment, even when a team is under high levels of pressure.

II. Summary

Ten Commandments of Human Relations

1. SPEAK TO PEOPLE

There's nothing like a cheerful word of greeting. To really connect, look them in the eye as
you speak.

2. SMILE AT PEOPLE

It takes 72 muscles to frown and only 14 to smile. They can hear the difference in your voice
- even over the phone.

3. CALL PEOPLE BY NAME

The sweetest music to anyone's ear is the sound of his own name. Be sure you say it
correctly. Say it often.

4. BE FRIENDLY AND HELPFUL

 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

To have friends and build relationships, be a friend first.

5. BE CORDIAL

Speak and act sincerely -- as if everything you do is a genuine pleasure.

6. BE GENUINELY INTERESTED IN PEOPLE

You can like almost everybody if you try. They don't care how much you know until they
know how much you care. Be sure they know how much you care.

7. BE GENEROUS WITH PRAISE

Praise publicly, correct privately. Everyone wins this way.

8. BE CONSIDERATE

Be considerate of the feelings of others. There are usually three sides to a controversy: yours,
the other person's and the right side. Keep ego and emotions in check.

9. BE ALERT
Be alert to give excellent service. What counts most is what we do for others rather than
ourselves.

10. HAVE A GOOD SENSE OF HUMOR

Don't take yourself too seriously. When you add lots of patience, and humility, you'll have a
recipe for enduring success.
III. Positive Reaction
From a personal perspective, there are many advantages to having good human
relations skills. First, of the top ten reasons people are fired, several reasons relate back to
lack of human relations skills—for example, the inability to work within a team, personality
issues, and dishonesty. Other reasons, perhaps not directly related to human relations, include
absenteeism, poor performance, stealing, political reasons, downsizing, and sabotage.
Second, people who are competent team players and have a good work ethic tend to get
promoted faster.
In fact, according to guru on personal development Brian Tracy, 85 percent of your
success in life is determined by social skills and the ability to interact positively and
effectively with others. Brian Tracy, “Mastering Human Relationships,”- Brian Tracy
International.
Another reason to develop good relationships with others relates to your own personal
happiness. According to psychologist Sydney Jourard, most joy in life comes from happy
relationships with other people.
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

Here is an example of dealing human relations:

Consider John, a very talented project manager but lacking in human relations skills.
While he is easily able to plan and execute the finest details for a project, no one likes to
work with him. He doesn’t make efforts to get to know his team members and he comes
across as unfriendly and unapproachable. How successful do you think John will be in his
workplace? While he has the skills necessary to do the job, he doesn’t have the people skills
that can help him excel at it.
One could say he does not have emotional intelligence skills—that is, the ability to
understand others—therefore, he may always find himself wondering why he isn’t more
successful at work. While project management skills are something we can learn, managers
find it difficult to hire people without the soft skills, or human relations skills. We aren’t
saying that skills are not important, but human relations skills are equally as important as
technical skills to determine career and personal success.
Consider human relations skills in your personal life, as this is equally important.
Human relations skills such as communication and handling conflict can help us create better
relationships. For example, assume Julie talks behind people’s backs and doesn’t follow
through on her promises. She exhibits body language that says “get away from me” and
rarely smiles or asks people about themselves. It is likely that Julie will have very few, if any,
friends. If Julie had positive human relations skills, there is a much better chance she could
improve her personal relationships.

While project management skills are something we can learn, managers find it
difficult to hire people without the soft skills, or human relations skills. We aren’t saying that
skills are not important, but human relations skills are equally as important as technical skills
to determine career and personal success.

Consider human relations skills in your personal life, as this is equally important.
Human relations skills such as communication and handling conflict can help us create better
relationships. For example, assume Julie talks behind people’s backs and doesn’t follow
through on her promises. She exhibits body language that says “get away from me” and
rarely smiles or asks people about themselves. It is likely that Julie will have very few, if any,
friends. If Julie had positive human relations skills, there is a much better chance she could
improve her personal relationships.

IV. Negative Reaction

Limitations/Disadvantages of Human Relations Theory 

The following are some of the major limitations of the human relation theory.
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

•  The Hawthorne experiments were conducted under controlled situations. Hence, the
findings may not be applicable in real organizational situations.

•  They have given too much importance to human aspects of productivity improvement.
However, productivity also depends on technology and other factors.

•  The Hawthorne experiments have placed much emphasis on decision-making. In many

situations, organizations make individual decisions.

Criticism of Human Relations Approach: The human relations approach has been criticized
on the following grounds:
1. Lack of Scientific Validity: The human relation drew conclusions from Hawthorne
studies. These conclusions are based on clinical insight rather than on scientific evidence.
The groups chosen for study were not representative in character. The findings based upon
temporary groups do not apply to groups that have continuing relationship with one another.
Moreover, the experiments focused on operative employees only.

2. Over-Emphasis on Group: The human relations approach over-emphasizes the group and
group decision-making. But, in practice, groups may create problems for the management
and collective decision-making may not be possible.

3. Over-Stretching of Human Relations: It is assumed that all organizational problems are

amenable to solutions through human relations. This assumption does not hold good in
practice. The satisfied workers may not be more productive workers.

4. Limited Focus on Work: The human relations approach lacks adequate focus on work. It
puts all the emphasis on interpersonal relations and on the informal group. It tends to
overemphasize the psychological aspects at the cost of the structural and technical aspects.

5. Over-Stress on Socio-Psychological Factors: The human relations approach undermines

the role of economic incentives in motivation and gives excessive stress on social and
psychological factors. If the wages are too low, the employees will feel dissatisfied despite
good interpersonal relations at the work place. Thus, it may be said that the human relations
approach seeks to exploit the sentiments of employees for the benefit of the organization.

6. Negative View of Conflict between Organizational and Individual Goals: It views

conflict between the goals of the organization and those of individuals as destructive. The
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

positive aspects of conflicts such as overcoming weaknesses and generation of innovative

ideas are ignored. Managers began thinking in terms of group processes and group rewards to
supplement their former concentration on the individual worker. The study of human
behavior and human.

No doubt, this approach has provided many new ideas in managing the organization,
but this is not free from certain limitations – Human relations approach cannot be treated as
complete package to deal with human being effectively, because no attempt had been made
for studying and analyzing human behavior systematically and scientifically. The human
relations approach undermines the role of economic incentives in motivation and gives
excessive stress on social and psychological factors. In actual practice, financial incentive
plays a crucial rule to motivate employers. The human relations approach presented a
negative view of conflict between organizational and individual goals. It views these conflicts
as destructive. The positive aspects of conflicts such as overcoming weaknesses and
generation of innovative ideas are ignored. The human relation drew conclusions from
Hawthorne experiments which were clinical based, rather than scientific. The experiments
focused on a particular group chosen for study which did not represent the entire work force.
The human relations approach did not give adequate focus on work. It puts all the emphasis
on interpersonal relations and on the informal group. It tends to overemphasize the socio
psychological aspects at the cost of structural and technical aspects. The human relations
approach over emphasized on group Dynamics. But in actual practice, group and group
norms, in formal process exercise a light influence in organization functioning.

V. Recommendation

If educational managers understand and recognize the existence of social systems in

the educational environment, they will be better placed to integrate these groups into the
overall operations of the school e.g. groupings could be formalized into clubs such as debate,
journalism, and teacher’s welfare. The groups can then be used to enhance teaching, learning
and cooperation.

Human relations theory enables educational administrators to recognize the human

factor in institution. Employees/students have personal needs and talents. Recognition of
individual potential not only motivates them, but also awakens them to use available
resources to enhance their skills as individuals or groups. To detect individual talents, the
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan

administrator should cultivate an environment which assures teachers, students and workers
that their ideas and contributions are important for overall organizational efficiency.

Finally, educational managers should show concern about conditions of work and
learning environment. When deliberate efforts are made to improve conditions of work,
members will, in turn be motivated.

Educ 215
Human Relations
 Northwestern Visayan Colleges
College of Education
Graduate School Program- Master of Arts in Education
Kalibo, Aklan