UKAI 2063 Accounting Information Systems II

UNIVERSITI TUNKU ABDUL RAHMAN

FACULTY OF ACCOUNTANCY AND MANAGEMENT

BACHELOR OF ACCOUNTING (HONS)

UKAI 2063 ACCOUNTING INFORMATION SYSTEMS II

TUTORIAL 4
Activity 1: Case Study

Fast Eats is a well recognised fast-food outlet in Sungai Long, offering their signature FE Burger as
well as plates’ lunches which include main menu items such as barbeque ribs, grilled steak, meatloaf
and grilled chicken breast. Fast Eats is currently at the beginning of the design phase of
implementing a call-centre ordering system that will allow customers to place their orders through
the call-centre for home delivery service. However, the sales manager, Mr. Ham have requested that
the project team include a mobile app, connected to their call-centre that would allow the customers
to place their orders online using the app.

Evaluate Mr. Ham’s ability to influence the design of the call-centre ordering system as well as the
cost involved in adding the website to the design of the new system.

Activity 2: Group Activity

In the context of project management, we discussed about the relationships among various factors
of time, cost, quality and scope.

The group is required to research on the topic chosen for the Group Assignment and answer the
following questions:

• What are the project objectives?

• What is the time required from initiation to conclusion of the project?
• What is the cost or budget planned for the project?
• What are the quality expectations?
• What is the project scope, i.e. the required work?