Dear [Client's Name],

We would like to inquire about your plan for settling your outstanding balance on your account with
our bank. We are committed to helping you resolve this matter, and we would appreciate it if you
could provide us with information on how you intend to settle your obligations.

Please let us know if you need assistance in creating a payment plan that works for you. We are here
to help you find a solution that is reasonable and manageable for you.

Thank you for your prompt attention to this matter.

Sincerely,