Shay Better Coaching - Boss Diva University Code of Conduct

Code of Conduct Requirements

The Elite Boss Diva University program is an exclusive program for women serious about
their healing, transformation, and improvement in their love and life results. This requires that
we implement a Code of Conduct that maintains a sterile environment that is uplifting and
supportive for everyone involved.

To ensure that all students understand the behavioral expectations and norms for this
program environment, we have developed a “Shay Better Code of Conduct” that all students
will be expected to follow.

1. Members are expected to use respectful language when speaking and communicating
through text and/or chat features. Members are not to use obscene, profane,
threatening, and/or disrespectful language or images in any communication with Shay
Better, staff, and/or other members.
2. All communication with other members must be course-related in nature and must be
polite, courteous, and respectful. The sending of unsolicited emails and/or messages to
other members is prohibited.
3. There is to be no gossiping, complaining, negative talk or putting down of any members.
Discuss struggles with intentions to discover a positive outcome or solution. 4. Members
must always turn on their cameras while zoom/virtual instruction is taking place. If/when this
is not possible, members must receive prior approval.
5. All members must respect and follow the direction of the Coach. Arguing,
dismissing or not completing an assigned task is not allowed unless physically
impossible (medical documentation provided prior).
6. During all sessions, members are required to find a quiet space, NOT IN A CAR, where
they will not be distracted. No children or other distractions are allowed.
7. We are all here to help and support you in this journey. Choosing you and putting you
first is part of the process. All members must fully participate in course work,
assignments, coaching instructions, Facebook posting, and communicate with
accountability partners, group members, and accountability leaders.
8. Every session builds into the next. All sessions are required in order to produce the
ultimate results in your transformation. Members must attend biweekly group
classes and book 1:1 sessions, IN ADVANCED, as instructed, during designated
weeks.
9. The Cup/Module must be completed prior to 1:1 session and assigned homework must
be completed prior to class in order to maintain a booked session. Portal progress will
be verified by staff in order to maintain booked sessions. (Example: Cup of Healing is
 completed prior to the second 1:1 session.)
10. Due to the time-sensitive and urgent nature of Shay Better staff communication,
all emails, text, and instant messages must be answered within 24 hours. Ignoring
messages terminates your warranty and will result in a warning.
11. Payment of the program is also part of the process that leads to better results.
Everything we do is to prevent you from sabotaging yourself by going back to the known
past. Members must pay a minimum of 50% prior to the start of class and the final balance
within 30 days of joining. Canceling or downgrading once payment of non refundable
deposit is received, is not an option.
12. For training and quality assurance purposes, we record every session. The recordings
will never be used without your prior approval for any public or promotional purposes.
When recording happens, members will be notified prior to the streaming or recording.

Violations to the Code of Conduct will result in a warning, class

dismissal or your immediate removal from the program without
refund. There are no exceptions.