ARTIFICIAL INTELLIGENCE

Artificial intelligence (AI) is the basis for mimicking human intelligence processes through the
creation and application of algorithms built into a dynamic computing environment. Stated
simply, AI is trying to make computers think and act like humans.
Today, the amount of data that is generated, by both humans and machines, far outpaces
humans’ ability to absorb, interpret, and make complex decisions based on that data. Artificial
intelligence forms the basis for all computer learning and is the future of all complex decision
making. As an example, most humans can figure out how to not lose at tic-tac-toe (noughts and
crosses), even though there are 255,168 unique moves, of which 46,080 end in a draw. Far
fewer folks would be considered grand champions of checkers, with more than 500 x 10 18, or
500 quintillion, different potential moves. Computers are extremely efficient at calculating
these combinations and permutations to arrive at the best decision. AI (and its logical evolution
of machine learning) and deep learning are the foundational future of business decision
making.
Applications of AI can be seen in everyday scenarios such as financial services fraud detection,
retail purchase predictions, and online customer support interactions. Here are just a few
examples: 
Fraud detection. The financial services industry uses artificial intelligence in two ways. Initial
scoring of applications for credit uses AI to understand creditworthiness. More advanced AI
engines are employed to monitor and detect fraudulent payment card transactions in real time.
Virtual customer assistance (VCA). Call centers use VCA to predict and respond to customer
inquiries outside of human interaction. Voice recognition, coupled with simulated human
dialog, is the first point of interaction in a customer service inquiry. Higher-level inquiries are
redirected to a human.
When a person initiates dialog on a webpage via chat (chatbot), the person is often interacting
with a computer running specialized AI. If the chatbot can’t interpret or address the question, a
human intervenes to communicate directly with the person. These noninterpretive instances
are fed into a machine-learning computation system to improve the AI application for future
interactions.
Advancements in AI for applications like natural language processing (NLP) and computer vision
(CV) are helping industries like financial services, healthcare, and automotive accelerate
innovation, improve customer experience, and reduce costs. Gartner estimates that up to 70%
of people will interact with conversational AI platforms on a daily basis by the year 2022. NLP
and CV provide a valuable link between humans and robots: NLP helps computer programs
understand human speech, and CV applies machine learning models to images, and is perfectly
suited for everything from selfie filters to medical imaging.

INTERNET OF THINGS
The potential for innovation and growth that IoT brings to any sector and, in particular, to smart
cities is undeniable. We are experiencing the transition into a new era connecting the physical
world to the digital world. our vision of an intelligent world, with sensor- lled cities, allows us to
imagine more ef cient, habitable, safe and resilient towns thanks to the new digital era.
The term IoT, or Internet of Things, refers to the collective network of connected devices
and the technology that facilitates communication between devices and the cloud, as
well as between the devices themselves. Thanks to the advent of inexpensive computer
chips and high bandwidth telecommunication, we now have billions of devices
connected to the internet. This means everyday devices like toothbrushes, vacuums,
cars, and machines can use sensors to collect data and respond intelligently to users.  
The Internet of Things integrates everyday “things” with the internet. Computer
Engineers have been adding sensors and processors to everyday objects since the 90s.
However, progress was initially slow because the chips were big and bulky. Low power
computer chips called RFID tags were first used to track expensive equipment. As
computing devices shrank in size, these chips also became smaller, faster, and smarter
over time.
What are the benefits of IoT for business?
Accelerate innovation
The Internet of Things gives businesses access to advanced analytics that uncover new
opportunities. For example, businesses can create highly targeted advertising
campaigns by collecting data on customer behavior.
Turn data into insights and actions with AI and ML
Collected data and historical trends can be used to predict future outcomes. For
example, warranty information can be paired with IoT-collected data to predict
maintenance incidents. This can be used to proactively provide customer service and
build customer loyalty.
Increase security
Continuous monitoring of digital and physical infrastructure can optimize performance,
improve efficiency and reduce safety risks. For example, data collected from an onsite
monitor can be combined with hardware and firmware version data to automatically
schedule system updates.
Scale differentiated solutions
IoT technologies can be deployed in a customer focused way to increase satisfaction.
For example, trending products can be restocked promptly to avoid shortages.

ROBOTICS PROCESS AUTOMATION

Robotic process automation (RPA) has quickly become one of the most fundamental efforts
contributing to businesses enhancing their productivity for long-term success. Although
ultimately just one piece of the modern business technology puzzle, RPA often serves as the
introduction to the convenience and speed that automation can lend to a business. With rules-
based software robots handling repetitive tasks that are frequently marred by human error,
your team can do more every day.
What are the specific benefits of RPA? Understanding why RPA is important in modern business
is the first step to a successful deployment. The ability to capably explain the advantages of RPA
is also the key to achieving the buy-in you need from those higher up on the food chain. You'll
need to be able to showcase how RPA can save money, reduce errors, improve agility and
prove its own value as an investment.
VIRTUAL AND AUGMENTED REALITY
Over the past few years, AR and VR technology has evolved a lot and it’s no more limited to
games or the entertainment field in general as the VR applications are expanding to many other
fields and businesses including Retail, E-commerce, Education, Tourism, Engineering &
Manufacturing, Training, Healthcare, Construction, Architecture & Interior design, Real Estate,
Marketing & Advertising, Sports, etc.
This might look like an expensive technology to implement but in reality, it can reduce costs,
improve operations’ performance and achieve a higher return on investments (ROI) for all of
your business projects by utilizing the many competitive advantages.   
In this article, we will know the advantages of VR & AR  in marketing and How these techs can
help you grow your business Digitally!  
This tech creates rich, immersive, and interactive environments for users:
Engagement and inspiration are among the major reasons why leading brands create VR
marketing experiences. Considering these advantages of virtual reality in business, your
company will stand at the technological forefront and will draw the customer’s attention.  
Similarly, augmented reality allows users to give a personal touch to the published or online
content that they ‘‘augment’’ with the little help of customized smartphone apps and the
markers which provide extra information. 

CONVERSATIONAL SYSTEM
Conversational Systems are intelligent machines that can understand language and conduct a
written or verbal conversation with a customer. Their use is aimed at improving customer
experience by steering interaction. Their objective is providing informed answers, assistance,
help in direct channel interaction and possibly in real time. In the context of advanced customer
interaction and engagement, chatbots can be exploited to enhance existing touchpoints or they
may even constitute a fully-fledged new digital touchpoint. Chatbots conduct a conversation via
auditory or textual methods, convincingly simulating how a human would behave, taking
advantage of sophisticated Natural Language Processing and Natural Language Understanding
technologies.
Chatbots are an important touchpoint for customer experience: the user experience, the
layout, the tone of voice and the approach (formal or informal) are key elements for chatbot
success.
Conversational Systems can be understood as those intelligent machines able to understand
language and conduct a written or verbal conversation with a User. A typical example of
conversational system is a bot talking within a chat (chatbot), or a vocal assistant as Microsoft
Cortana, Amazon Alexa, Apple Siri, etc.

BLOCKCHAIN
Blockchain is a method of storing data that makes it difficult or impossible to update, hack, or
defraud the system. A blockchain is simply a digital ledger of transactions that is replicated and
distributed across the blockchain's complete network of computer systems.
Blockchain helps in the verification and traceability of multistep transactions needing
verification and traceability. It can provide secure transactions, reduce compliance costs, and
speed up data transfer processing. Blockchain technology can help contract management and
audit the origin of a product. It also can be used in voting platforms and managing titles and
deeds.
Here's a list of key benefits you can expect to achieve when adopting Blockchain
technology into your business:
It is an immutable public digital ledger, which means when a transaction is recorded, it cannot
be modified
Due to the encryption feature, Blockchain is always secure 
The transactions are done instantly and transparently, as the ledger is updated automatically
As it is a decentralized system, no intermediary fee is required
The authenticity of a transaction is verified and confirmed by participants
CLOUD COMPUTING
Simply put, cloud computing is the delivery of computing services—including servers, storage,
databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to
offer faster innovation, flexible resources, and economies of scale.
Cloud infrastructures support environmental proactivity, powering virtual services rather than
physical products and hardware, and cutting down on paper waste, improving energy efficiency,
and (given that it allows employees access from anywhere with an internet connection)
reducing commuter-related emissions.
12 business advantages of cloud computing.
Cost Savings
Security
Flexibility
Mobility
Insight
Increased Collaboration
Quality Control
Disaster Recovery
Loss Prevention
Automatic Software Updates
Competitive Edge
Sustainability