You are on page 1of 61

ITE 6201E/6203A

SOCIAL ISSUES AND


PROFESSIONAL PRACTICE

VIRTUAL CLASS
Ms. Karren V. de Lara
OLC Computing
Outlines

I. Define the
II. Meaning of III. Eight
terms IV. How to
Professionalism Characteristics
“Profession” Exhibit
and its of
and Professionalism
Requirements Professionalism
“Professionals”
Outlines

VIII. Code of
V. Ten VI.
Ethics of the
Characteristics Professionals VII. ACM
Filipino
of a True Ideals and Organization
Computing and
Professionals Virtues
IT Professionals
What is Profession?

▪ Profession means a job or an occupation, that helps a person earn his living. The main
criteria of a profession involves the following.

✓Advanced expertise − The criteria of a profession is to have sound knowledge in


technical aspects. In general, continuing education and updating knowledge are also
important.

✓Self-regulation − An organization that provides a profession, plays a major role in


setting standards for the admission to the profession, drafting codes of ethics,
enforcing the standards of conduct and representing the profession before the public
and the government.
What is Profession?

✓Public good − Any occupation serves some public good by maintaining high ethical
standards throughout a profession. This is a part of professional ethics where each
occupation is intended to serve for the welfare of the public, directly or indirectly to a
certain extent.
Definition of Professionals

▪ A person who is paid for getting involved in a particular profession in order to earn a living
as well as to satisfy the laws of that profession can be understood as a Professional. The
definition of a professional is given differently by different experts in the field. Let us see
the following definitions:

➢“Only consulting engineers who are basically independent and have freedom from
coercion can be called as professionals.” − Robert L. Whitelaw

➢“Professionals have to meet the expectations of clients and employers. Professional


restrains are to be imposed by only laws and government regulations and not by
personal conscience.” − Samuel Florman
Definition of Professionals

➢“Engineers are professionals when they attain standards of achievement in education,


job performance or creativity in engineering and accept the most basic moral
responsibilities to the public as well as employers, clients, colleagues and
subordinates.” - Mike Martin and Ronald Schinzinger
Meaning of “Professionalism”

▪ Professionalism covers comprehensively all areas of practice of a particular profession. It


requires skills and responsibilities involved in engineering profession. Professionalism
implies a certain set of attitudes.
▪ The art of Professionalism can be understood as the practice of doing the right thing, not
because how one feels but regardless of how one feels. Professionals make a profession
of the specific kind of activity and conduct to which they commit themselves and to which
they can be expected to conform. Moral ideals specify virtue, i.e., desirable feature of
character. Virtues are desirable ways of relating to other individuals, groups and
organizations. Virtues involve motives, attitudes and emotions.
Meaning of “Professionalism”

▪ According to Aristotle, virtues are the “acquired habits that enable us to engage
effectively in rational activities that defines us as human beings.”
▪ As the saying goes, "Professionalism is not the job you do, it's how you do the job.“
▪ Professionalism involves consistently achieving high standards, both visibly and "behind
the scenes" – whatever your role or profession.
▪ Some sectors, workplaces or roles have particular "rules" of professionalism. These may
be explicit, such as an agreed dress code, or a policy for using social media. Other rules
and expectations may not be written down, but they can be just as important – such as
what is regarded as professional behavior at meetings, or even how people personalize
their desks.
Meaning of “Professionalism”

▪ It pays to be observant, and to ask for clarification if necessary. "Fitting in" is a big part of
professionalism, as it's a way to show respect, attention to detail, and a commitment to
upholding agreed practices and values.
▪ However, "being true to yourself" is just as important. True professionals don't follow
rules mindlessly, and they know when and how to challenge norms. They're also flexible,
and they find their own ways to do things – while still maintaining high standards.
Where does Professionalism come from?

• The first records of the word professionalism come from the mid-1880s. The word
professional is recorded earlier, in the mid-1700s. It comes from the word profession,
referring to one’s occupation—what one does for work. The root of all these words is the
Latin professiō, meaning “public acknowledgment.”
• Someone who shows professionalism is good at their job—they’re skilled and
competent—but the word often implies more than that. People described as true
professionals conduct themselves in a way that shows respect for those they work with,
as well as anyone else they might interact with as part of their job, such as customers. The
word is often used in reference to those with experience and a knowledge of how to act
in the workplace, but you don’t need to have experience to show professionalism.
8 Characteristics of Professionalism

1. Competence
• As a professional, you get the job done – and done well. Your abilities match the
requirements of your role, and you often produce results that exceed expectations.
• But you never plow on simply for the sake of appearances. Instead, your
professionalism allows you to manage your own and others' expectations, and to ask
for support when necessary.
8 Characteristics of Professionalism

2. Knowledge
• Professionalism involves developing detailed, up-to-date knowledge, which is often
highly specialized. At every stage of your career you can strive to master your role –
and keep adding to what you know.
• It's also important to put your knowledge into action. Being professional means
feeling confident to show what you know – not for self-promotion, but to help
yourself and others to succeed.
8 Characteristics of Professionalism

3. Conscientiousness
• Professionalism involves being reliable, setting your own high standards, and showing
that you care about every aspect of your job. It's about being industrious and
organized, and holding yourself accountable for your thoughts, words and actions.
• But don't confuse conscientiousness with working longer hours than everyone else, or
obsessing about details. True professionals plan and prioritize their work to keep it
under control, and they don't let perfectionism hold them back.
8 Characteristics of Professionalism

4. Integrity
Integrity is what keeps professional people true to their word. It also stops them
compromising their values, even if that means taking a harder road.
Integrity is bound up with being honest – to yourself, and to the people you meet. Your
beliefs and behaviors are aligned, and everyone can see that you're genuine.
8 Characteristics of Professionalism

5. Respect
• Professionalism means being a role model for politeness and good manners – to
everyone, not just those you need to impress.
• What's more, you show that you truly respect other people by taking their needs into
account, and by helping to uphold their rights.
8 Characteristics of Professionalism

6. Emotional Intelligence
• To be a true professional you need to stay professional even under pressure. This
takes strategies for managing your emotions, plus a clear awareness of other people's
feelings. In short, emotional intelligence is essential.
• Sometimes, professionalism means keeping your emotions in check. But at other
times it's important to express your feelings, in order to have meaningful
conversations or to stand up for what you believe in.
8 Characteristics of Professionalism

7. Appropriateness
• A big part of being professional is knowing what's appropriate in different situations.
It avoids awkwardness or upset, boosts your credibility, and helps you to feel secure in
your role.
• Appropriateness relates to outward appearances, such as dress, personal grooming
and body language.
• But it also covers the way you speak and write, the topics you choose to discuss, and
how you behave with others.
8 Characteristics of Professionalism

8. Confidence
• Well-founded confidence reassures and motivates other people, boosting your ability
to influence and lead. It also pushes you to take on new challenges, because you don't
fear damaging your professional reputation if things go wrong.
• Professionalism makes you confident about what you’re doing now, but always eager
to do it better and achieve more.
How to Exhibit Professionalism?

▪ Improve Your Competence


✓Carry out a Personal SWOT Analysis to identify your strengths, weaknesses,
opportunities, and threats. Then set SMART goals to plan your improvement.
▪ Increase Your Knowledge
✓Don't let your knowledge and skills get outdated. Make a commitment to build
expertise and to stay up-to-date with your industry. As well as carrying out research,
consider on-the-job training to maintain and develop detailed and relevant
knowledge.
✓Use all the networking you do to stay well-informed about your industry as a whole.
How to Exhibit Professionalism?

▪ Be Conscientious
✓Conscientiousness requires organization, so make regular use of To-Do Lists and
Action Programs. You can also learn to be more conscientious by improving your
concentration, to complete work more efficiently and accurately.
✓Resolve to honor your commitments and to learn from your mistakes, in order to
develop strong personal accountability.
▪ Develop Your Emotional Intelligence
✓Start by increasing your awareness of your own emotions.
✓Then work on your ability to sense other people's emotions and needs. Active
Listening is crucial here. You can also practice seeing things from other people's point
of view, so that you empathize with them, and see how best to support them.
How to Exhibit Professionalism?

▪ Role-Model Integrity
✓Start by defining your own values , then spot any gaps between them and the way you
actually behave. It involves self-knowledge, willingness to reassess your priorities, and
the ability to change your behavior.
✓Ensure that you're clear about the laws that apply to your work, as well as any policies
that your organization has in place to support ethical practices. These might include
guidelines for fair procurement processes, or rules about accepting gifts from clients.
✓Whenever possible, explain your decisions and choices carefully. And do everything
you can to make it easy for others to act with integrity, too.
How to Exhibit Professionalism?

▪ Promote Mutual Respect


✓Make it a habit to be polite and kind to everyone you come into contact with. Notice
what respectful behavior looks like in any given situation.
✓Sometimes you might need to develop your cultural understanding – and perhaps do
some specific research before an overseas trip or an international meeting online.
✓You should also learn about any differences among your own people, so that you
know how to help everyone feel safe, included and respected. A professional
approach like this can help to create a culture of mutual respect.
How to Exhibit Professionalism?

▪ Always Behave Appropriately


✓This takes "Cultural Intelligence" driven by a commitment to respect cultural norms
and thrive within different settings – which might be countries, organizations, or even
different teams within one company.
✓It also requires understanding. Avoid making assumptions, do your research, be
observant, and ask for advice if necessary. After that, it's about consistently making
the effort to get your appearance, communication and behavior spot-on.
How to Exhibit Professionalism?

▪ Boost Your Confidence


✓If you put the advice from this lesson into action, you can be confident that your
professionalism will shine through.
✓However, if confidence is one of your weaknesses, use techniques for boosting self-
confidence. Many professionals also have to manage Impostor Syndrome, so you may
need to keep reminding yourself that you really are worthy of your role.
10 Characteristics of a True Professionals

1. A Neat Appearance
• Look sharp and organized: Iron your clothes, polish your shoes, and practice good
hygiene and grooming.
2. Proper Demeanor (in Person and Online)
• Be polite and well-spoken 100 percent of the time. Whether you’re speaking with
customers, superiors, or co-workers, keep calm and be tactful, even in tense
situations.
10 Characteristics of a True Professionals

3. Reliable
• Get your work done on time.
• Respond to requests promptly and follow-through with promises in timely fashion.
• Set benchmarks and meet them to demonstrate reliability.
4. Competent
• Express confidence, but not attitude.
• Become an expert in your field: Continue your education, attend seminars, and attain
relevant professional designations. Remain teachable. Knowledge is power!
10 Characteristics of a True Professionals

5. Communicator
• Compose your letters and emails to be brief and to the point. Make sure you have a
professional signature and email address.
• Keep your tone polite and formal.
6. Good Phone Etiquette
• Identify yourself with your full name, company, and title when placing and/or
answering a call.
• Do not dominate the conversation; listen intently and process what the other person
is saying.
• Do not use slang terms and mind your tone of voice.
• Smile while you talk: The caller may not see it, but they can hear it in your voice.
10 Characteristics of a True Professionals

7. Poised
• Maintain your composure, even when facing a difficult situation. If a customer or
superior is being belligerent, do not mirror that behavior. Diffuse the situation with
your professional demeanor.
8. Ethical
• All professionals agree to follow a code of ethics. It is imperative to display ethical
behavior at all times, on or off the clock.
10 Characteristics of a True Professionals

9. Organized
• Keep your area neat and organized for easy execution of tasks.
• Keep an updated appointment book so you don’t forget meetings.
• Carry only the necessary contents for the day in your briefcase.
10. Accountable
• Take responsibility for your actions. Own your mistake, work to resolve it, and fix it as
soon as possible. Even better: Learn from your mistakes. Lead by this example to
create trust.
Professional Ideals and Virtues

▪ The virtues represent excellence in core moral behavior. The essentials for any
professional to excel in the profession are behavior, skills and knowledge. The behavior
shows the moral ideology of the professional.
▪ The moral ideals specify the virtue, i.e., the desirable character traits that talk a lot about
the motives, attitude and emotions of an individual.
✓Public spirited virtues
✓Proficiency virtues
✓Team work virtues
✓Self-governance virtues
▪ The virtues mentioned above show the professional responsibility of an individual. Hence,
the professionalism that comes in with these virtues is called Responsible
Professionalism.
Professional Ideals and Virtues

▪ Public-spirited Virtues
✓A professional should focus on the good of the clients and the public at large, which
means no harm should be done intentionally. It also includes avoiding harm and
protecting, as well promoting the public safety, health and welfare.
▪ Proficiency Virtues
✓The moral values that include this virtue are competence and diligence. The
competence is being successful in the job being done and the diligence is taking care
and having alertness to dangers in the job. Creativity should also be present in
accomplishing the assigned task.
Professional Ideals and Virtues

▪ Team work Virtues


✓These virtues represent the coordination among team members which means
working successfully with other professionals. These include cooperative nature along
with loyalty and respect towards their organization, which makes the engineers
motivate the team professionals to work towards their valuable goals.
▪ Self-governance Virtues
✓These virtues are concerned with moral responsibilities which represent integrity and
self-respect of the person. The integrity actually means the moral integrity which
refers to the actions, attitude and emotions of the person concerned during his
professional period.
About the ACM Organization

• The Association for Computing Machinery (ACM) is a US-based international learned


society for computing. It was founded in 1947, and is the world's largest scientific and
educational computing society.
• The ACM is a non-profit professional membership group, claiming nearly 100,000
student and professional members as of 2019. Its headquarters are in New York City.
• The ACM is an umbrella organization for academic and scholarly interests in computer
science (informatics). Its motto is "Advancing Computing as a Science & Profession".
ACM Code of Ethics and Professional Conduct
Preamble
Computing professionals' actions change the world. To act responsibly, they should
reflect upon the wider impacts of their work, consistently supporting the public good.
The ACM Code of Ethics and Professional Conduct ("the Code") expresses the
conscience of the profession.
The Code is designed to inspire and guide the ethical conduct of all computing
professionals, including current and aspiring practitioners, instructors, students,
influencers, and anyone who uses computing technology in an impactful way.
Additionally, the Code serves as a basis for remediation when violations occur. The
Code includes principles formulated as statements of responsibility, based on the
understanding that the public good is always the primary consideration. Each principle
is supplemented by guidelines, which provide explanations to assist computing
professionals in understanding and applying the principle.
ACM Code of Ethics and Professional Conduct

1. General Ethical Principles


A computing professional should...
1.1 Contribute to society and to human well-being, acknowledging that all people are
stakeholders in computing.
This principle, which concerns the quality of life of all people, affirms an obligation of
computing professionals, both individually and collectively, to use their skills for the
benefit of society, its members, and the environment surrounding them. This
obligation includes promoting fundamental human rights and protecting each
individual's right to autonomy. An essential aim of computing professionals is to
minimize negative consequences of computing, including threats to health, safety,
personal security, and privacy.
ACM Code of Ethics and Professional Conduct
1.2 Avoid harm.
In this document, "harm" means negative consequences, especially when those
consequences are significant and unjust. Examples of harm include unjustified
physical or mental injury, unjustified destruction or disclosure of information, and
unjustified damage to property, reputation, and the environment.

1.3 Be honest and trustworthy.


Honesty is an essential component of trustworthiness. A computing professional
should be transparent and provide full disclosure of all pertinent system capabilities,
limitations, and potential problems to the appropriate parties. Making deliberately
false or misleading claims, fabricating or falsifying data, offering or accepting bribes,
and other dishonest conduct are violations of the Code.
ACM Code of Ethics and Professional Conduct

1.4 Be fair and take action not to discriminate.


The values of equality, tolerance, respect for others, and justice govern this principle.
Fairness requires that even careful decision processes provide some avenue for
redress of grievances. Computing professionals should foster fair participation of all
people, including those of underrepresented groups. Prejudicial discrimination on
the basis of age, color, disability, ethnicity, family status, gender identity, labor union
membership, military status, nationality, race, religion or belief, sex, sexual
orientation, or any other inappropriate factor is an explicit violation of the Code.
ACM Code of Ethics and Professional Conduct

1.5 Respect the work required to produce new ideas, inventions, creative works, and
computing artifacts.
Developing new ideas, inventions, creative works, and computing artifacts creates
value for society, and those who expend this effort should expect to gain value from
their work. Computing professionals should therefore credit the creators of ideas,
inventions, work, and artifacts, and respect copyrights, patents, trade secrets, license
agreements, and other methods of protecting authors' works.
1.6 Respect privacy.
The responsibility of respecting privacy applies to computing professionals in a
particularly profound way. Technology enables the collection, monitoring, and
exchange of personal information quickly, inexpensively, and often without the
knowledge of the people affected.
ACM Code of Ethics and Professional Conduct

1.7 Honor confidentiality.


Computing professionals are often entrusted with confidential information such as
trade secrets, client data, nonpublic business strategies, financial information,
research data, pre-publication scholarly articles, and patent applications.
Computing professionals should protect confidentiality except in cases where it is
evidence of the violation of law, of organizational regulations, or of the Code. In
these cases, the nature or contents of that information should not be disclosed
except to appropriate authorities. A computing professional should consider
thoughtfully whether such disclosures are consistent with the Code.
ACM Code of Ethics and Professional Conduct
2. Professional Responsibilities
A computing professional should...
2.1 Strive to achieve high quality in both the processes and products of professional
work.
Computing professionals should insist on and support high quality work from
themselves and from colleagues. The dignity of employers, employees, colleagues,
clients, users, and anyone else affected either directly or indirectly by the work should
be respected throughout the process.
ACM Code of Ethics and Professional Conduct
2.2 Maintain high standards of professional competence, conduct, and ethical practice.
High quality computing depends on individuals and teams who take personal and
group responsibility for acquiring and maintaining professional competence.
Professional competence starts with technical knowledge and with awareness of the
social context in which their work may be deployed.

2.3 Know and respect existing rules pertaining to professional work.


"Rules" here include local, regional, national, and international laws and regulations,
as well as any policies and procedures of the organizations to which the professional
belongs. Computing professionals must abide by these rules unless there is a
compelling ethical justification to do otherwise.
ACM Code of Ethics and Professional Conduct

2.4 Accept and provide appropriate professional review.


High quality professional work in computing depends on professional review at all
stages. Whenever appropriate, computing professionals should seek and utilize peer
and stakeholder review. Computing professionals should also provide constructive,
critical reviews of others' work.
2.5 Give comprehensive and thorough evaluations of computer systems and their
impacts, including analysis of possible risks.
Computing professionals are in a position of trust, and therefore have a special
responsibility to provide objective, credible evaluations and testimony to employers,
employees, clients, users, and the public. Computing professionals should strive to
be perceptive, thorough, and objective when evaluating, recommending, and
presenting system descriptions and alternatives.
ACM Code of Ethics and Professional Conduct

2.6 Perform work only in areas of competence.


A computing professional is responsible for evaluating potential work assignments.
This includes evaluating the work's feasibility and advisability, and making a
judgment about whether the work assignment is within the professional's areas of
competence. If at any time before or during the work assignment the professional
identifies a lack of a necessary expertise, they must disclose this to the employer or
client.
2.7 Foster public awareness and understanding of computing, related technologies,
and their consequences.
As appropriate to the context and one's abilities, computing professionals should
share technical knowledge with the public, foster awareness of computing, and
encourage understanding of computing.
ACM Code of Ethics and Professional Conduct
2.8 Access computing and communication resources only when authorized or when
compelled by the public good.
Individuals and organizations have the right to restrict access to their systems and
data so long as the restrictions are consistent with other principles in the Code.
Consequently, computing professionals should not access another's computer system,
software, or data without a reasonable belief that such an action would be authorized
or a compelling belief that it is consistent with the public good.
ACM Code of Ethics and Professional Conduct

2.9 Design and implement systems that are robustly and usably secure.
Breaches of computer security cause harm. Robust security should be a primary
consideration when designing and implementing systems. Computing professionals
should perform due diligence to ensure the system functions as intended, and take
appropriate action to secure resources against accidental and intentional misuse,
modification, and denial of service.
ACM Code of Ethics and Professional Conduct

3. Professional Leadership Principles


Leadership may either be a formal designation or arise informally from influence over
others. In this section, "leader" means any member of an organization or group who has
influence, educational responsibilities, or managerial responsibilities. While these
principles apply to all computing professionals, leaders bear a heightened responsibility
to uphold and promote them, both within and through their organizations.

A computing professional, especially one acting as a leader, should...


ACM Code of Ethics and Professional Conduct
3.1 Ensure that the public good is the central concern during all professional computing
work.
People—including users, customers, colleagues, and others affected directly or
indirectly—should always be the central concern in computing. The public good
should always be an explicit consideration when evaluating tasks associated with
research, requirements analysis, design, implementation, testing, validation,
deployment, maintenance, retirement, and disposal.
3.2 Articulate, encourage acceptance of, and evaluate fulfillment of social
responsibilities by members of the organization or group.
Technical organizations and groups affect broader society, and their leaders should
accept the associated responsibilities. Organizations—through procedures and
attitudes oriented toward quality, transparency, and the welfare of society—reduce
harm to the public and raise awareness of the influence of technology in our lives.
ACM Code of Ethics and Professional Conduct
3.3 Manage personnel and resources to enhance the quality of working life.
Leaders should ensure that they enhance, not degrade, the quality of working life.
Leaders should consider the personal and professional development, accessibility
requirements, physical safety, psychological well-being, and human dignity of all
workers. Appropriate human-computer ergonomic standards should be used in the
workplace.
3.4 Articulate, apply, and support policies and processes that reflect the principles of
the Code.
Leaders should pursue clearly defined organizational policies that are consistent with
the Code and effectively communicate them to relevant stakeholders. In addition,
leaders should encourage and reward compliance with those policies, and take
appropriate action when policies are violated.
ACM Code of Ethics and Professional Conduct
3.5 Create opportunities for members of the organization or group to grow as
professionals.
Educational opportunities are essential for all organization and group members.
Leaders should ensure that opportunities are available to computing professionals
to help them improve their knowledge and skills in professionalism, in the practice
of ethics, and in their technical specialties.
3.6 Use care when modifying or retiring systems.
Interface changes, the removal of features, and even software updates have an
impact on the productivity of users and the quality of their work. Leaders should
take care when changing or discontinuing support for system features on which
people still depend. Leaders should thoroughly investigate viable alternatives to
removing support for a legacy system.
ACM Code of Ethics and Professional Conduct
3.7 Recognize and take special care of systems that become integrated into the
infrastructure of society.
Even the simplest computer systems have the potential to impact all aspects of
society when integrated with everyday activities such as commerce, travel,
government, healthcare, and education. When organizations and groups develop
systems that become an important part of the infrastructure of society, their leaders
have an added responsibility to be good stewards of these systems.
ACM Code of Ethics and Professional Conduct

4. Compliance with the Code


A computing professional should...
4.1 Uphold, promote, and respect the principles of the Code.
The future of computing depends on both technical and ethical excellence.
Computing professionals should adhere to the principles of the Code and
contribute to improving them. Computing professionals who recognize breaches of
the Code should take actions to resolve the ethical issues they recognize, including,
when reasonable, expressing their concern to the person or persons thought to be
violating the Code.
ACM Code of Ethics and Professional Conduct

4.2 Treat violations of the Code as inconsistent with membership in the ACM.
Each ACM member should encourage and support adherence by all computing
professionals regardless of ACM membership. ACM members who recognize a
breach of the Code should consider reporting the violation to the ACM, which may
result in remedial action as specified in the ACM's Code of Ethics and Professional
Conduct Enforcement Policy.
Code of Ethics of the Filipino Computing and
Information Technology Professional
For purposes of this Code, the following terms are defined as follows:
Information Technology
• the preparation, collection, creation, transport, retrieval, storage, access,
presentation and transformation of electronic information in all its forms including,
but not limited to, voice, graphics, text, video, data and image.

Information Technology Professional


• one who develops or provides information technology products and/or services to
the public.
Code of Ethics of the Filipino Computing and
Information Technology Professional
PREAMBLE:
I will use my special knowledge and skills for the benefit of the public. I will serve
employers and clients with integrity, subject to an overriding responsibility to the public
interest, and I will strive to enhance the competence and prestige of the professional. By
these, I mean:
• I will promote public knowledge, understanding and appreciation of information
technology;
• I will consider the general welfare and public good in the performance of my work;
• I will advertise goods or professional services in a clear and truthful manner;
• I will comply and strictly abide by the intellectual property laws, patent laws and other
related laws in respect of information technology;
Code of Ethics of the Filipino Computing and
Information Technology Professional
• I will accept full responsibility for the work undertaken and will utilize my skills with
competence and professionalism;
• I will make truthful statements on my areas of competence as well as the capabilities
and qualities of my products and services;
• I will not disclose or use any confidential information obtained in the course of
professional duties without the consent of the parties concerned, except when
required by law;
• I will try to attain the highest quality in both the products and services I offer;
• I will not knowingly participate in the development of Information Technology Systems
that will promote the commission of fraud and other unlawful acts;
Code of Ethics of the Filipino Computing and
Information Technology Professional
• I will uphold and improve the IT professional standards through continuing
professional development in order to enhance the IT profession.
Summary

✓A profession is an occupation that involves mastery of complex knowledge and skills


through prolonged training, education, or practical experience. Professionalism, on the
other hand, involves the aims and behaviors that demonstrate an individual’s level of
competence expected by a professional within a given profession.
✓The term ethics is defined as the judgmental attachment to whether something is good,
right, or just.
✓Respecting our coworkers is one of the most essential keys to developing a positive
organizational experience. There are many simple things we can do to show our respect,
but one crucial feature is thinking about the types of language we use. Avoid using
language that is considered biased and marginalizing.
Summary
✓Professionalism involves consistently achieving high standards, both in the work you do
and the way you behave.
✓Being professional helps you to achieve high-quality results, while impressing and
inspiring others – and feeling good about yourself.
✓The eight core characteristics of professionalism are: Competence, Knowledge,
Conscientiousness, Integrity, Respect, Emotional Intelligence, Appropriateness, and
Confidence.
✓By finding ways to strengthen each of these attributes, you can become confident to act
professionally wherever you find yourself working.
Summary

✓These qualities are particularly important when the normal “rules” of professionalism are
blurred, such as when you’re working from home.
✓Personal responsibility refers to an individual’s willingness to be accountable for what
they feel, think, and behave. Part of being a successful coworker is taking responsibility
for your behaviors, communication, and task achievement in the workplace.
✓Formal language is a specific writing and spoken style that adheres to strict conventions
of grammar. Conversely, informal language is more colloquial or common in tone; it
contains simple, direct sentences; uses contractions and abbreviations, and allows for a
more personal approach that includes emotional displays.
Thank you for listening.

If you have any questions please send a


message thru LMS chat box or email me
at kvdelara@amaes.edu.ph

You might also like