Performance Tasks

EXERCISE 1
I.MULTIPLE CHOICE. Choose the best answer for each of the following. Encircle the letter of your choice.

1. It makes management alert to inefficiency, provides better products and services and keeps cost down.
a. Orientation b. training c. programming
2. Learning while actually working on the job.
a. Job rotation b. apprentice training c. on-the-job-training
3. A person who handles the orientation program.
a. Supervisor b. manager c. head manager
4. How management gives the new employees information about the details of his work.
a. Through training b. through induction c. by providing a handbook of the company
5. The skills are needed to perform one’s job effectively.
a. Basic skills b. advanced skills c. pre-entry training
6. It is considered as the laboratory for the transfer of learning.
a. Environment b. organization c. firm
7. An objective in training to make the employee do his job more efficiently.
a. Efficiency b. productivity c. effectiveness
8. It means to get the new employee off to a right start, designed to bridge the gap between selection and the
day-to-day working relationships of the new employee in his job.
a. Training program b. orientation program c. development program
9. What refers to formal education, job experiences, relationship and assessment of personality and abilities
that prepare employees for the future?
a. Knowledge b. learning c. development
10. Aside from training, what else takes place through an informal work group?
a. Learning b. development c. observation

II. TRUE OR FALSE. Write T on the space provided if the statement is correct and F if the statement is incorrect.
T 1. One can rely on the initiative of the employee to prepare himself for the demands of his work.
F 2. Serious trouble for the new employee if he unwillingly violates rules that haven’t been explained to him is
the result of improper training.
T 3. The result of improper training is serious trouble for the new employee if he unwillingly violates rules that
haven’t been explained to him.
T 4. Welcoming and introducing a new employee with whom he will work can help him adjust himself to their
practices, attitudes and peculiarities.
T 5. The first day that the new employee reports, he will not only be happy for getting a job but also he will have
anxieties, fear, and misgivings.
T 6. All workers show great interest in training programs.
F 7. The personnel manager alone is in the best position to establish what and how much training is needed in
each case.
 Performance Tasks
T 8. To make training effective, the instructor must not have only a practical knowledge of his subject but also
sufficient grasp of the basic principles underlying good teaching.
T 9. Training is not transferred until it is well integrated and successfully applied in a given job for which it was
intended.
T 10. Personal traits and qualities are the common focus of Preliminary Screening.

III. ESSAY.
Discuss the importance of training and development for the Human Resources (15 points).
DEVELOPMENT refers to the formal education, work experience, relationship and assessment of the
personality and abilities that employees are preparing for the future. It can be thought of as a growing
capacity that goes beyond what is required by the current job. It represents the ability of the employee to
handle a variety of assignments. It  helps the employee to prepare for other positions and emphasize and
enhance their ability to move to other jobs that may be available in the future. This also prepares
employees for changes in existing positions due to changes in technology, workplace environment and
consumers, or innovative models or a new type of industry. Assessment requires gathering data and
providing input on the actions, style of communication or skills or future relationships of employees as
preparation for formal induction to the development program. Processes are to be used in the assessment
such as assessment centers, psychological testing, and performance appraisal. The human resource
development is further divided into two: in- house and off-site. The scheduled tasks that may be
developed within the organization or when the worker is at work are those activities that would increase
the capacity of workers to take on other jobs that the company needs in its operation.
This approach can be efficient because people are given the chance to get away from the job and focus
solely on what is to be learned.