Willow & Spoon Project Plan

tasks

1. Project constitution act

1.1 Analysis of project stakeholders
1.2 Meeting with Deanna, Director of Operations
1.3 Meeting with the project team.
1.4 Analysis of the documentation and formulation of the Project Charter
proposal
1.5 Feedback project letter

1.6 Validation of project letter

1.7 Project constitution document
2. Supplier selection
2.1 Research on the use and characteristics of tablets in restaurants
2.2 Generate quotes and review tablet costs (hardware and software) and
confirm supported operating systems

2.3 Confirm supported operating systems are all tasks related to choosing
a tablet vendor.

2.4 Installation of electrical points on the tables

2.5 Contract new web design for menu

2.6 Contracts and declarations signed with suppliers (tablets, electrical
installations, web design).
3. Tablet Implementation
3.1 Investigate what type of version of FlatPlate POS the restaurants have
and update if necessary.
3.2 Development of online order functionality and payment options.
3.3 System functionality test and integration of tablets with POS software
3.4 Putting the system into production
3.5 Development and design of the menu website with discount coupon
options.
3.6 Determine how many tablets we need to order for each location
3.6 I will contact the marketing department and update the menu interface
to match the branding and design of their menus.
3.7 Select a collection of digital photos of food businesses and places.
3.8 Finalized menu content and discount coupons
3.9 Loading of the menu on the website.
3.10 Develop an option in the tablet system that allows tables to be
connected to each other so that diners from different groups can chat, play
online or even invite each other for a drink.
3.11 Analysis of Internet connectivity capacity.
3.12 Shipment of tablets by the supplier
3.13 Install tablets and integrate the POS system in the counter areas of
the Central and North restaurants and carry out tests.
4. Training and testing of personnel
4.1 Pre-training meeting to introduce tablets and staff changes prior to
training them on the tablets.
4.2 Start writing a training plan
4.2 Training program for a small group of managers
4.3 Schedule a second training with all staff at each location.
4.4 Schedule staff meetings with the general manager to discuss anything
that may affect server tips and get their buy-in first
4.5 Train general managers in the general system
4.6 Train staff in the use and handling of the tablet; and on the table menu
system for Tablet.
4.7 Troubleshooting Training/Support Plan
4.8 Schedule a Sunday morning, invite friends and family, and invite a full
service.
4.9 Test tablet performance in real time with friends and acquaintances and
test stress tablets.
5. Planning and testing
5.1 Create a plan for launch day: staffing, troubleshooting, etc.
5.2 Publication date message for interested parties
5.3 Plan to ensure kitchen is adequately resourced at Sauce & Spoon
North and Sauce & Spoon Downtown restaurants.
5.4 Approved plan for launch day
6. Surveys
6.1 Design of customer satisfaction surveys
6.2 Testing and producing the survey functionality
6.3 Implement a post-dinner survey to assess customer satisfaction.
6.4 Training/Support Plan for Troubleshooting
6.5 Survey tests
ject Plan
Notes start date Due date Duration

10.95
Identify stakeholders with the greatest power and
influence 2.00
Define the general lines of the project 0.04
Clarify project lines and define objectives and scope 2.00
Send email with draft project letter proposal
2.33
Mail with project letter to the Director of Operations and
Owner. 0.50
Validation of scope with Director of Operations and
Owner. 3.33
project letter 0.75
15.42
Know the best practices 2.00
Comparative price analysis
0.75
The software must be compatible with Sauce & Spoon
North and Sauce & Spoon Downtown restaurant
software. 3.67
You can only work 4 hours in each restaurant, Check
with the electrician if mornings or afternoons work better
with your schedule 5.83
Web design 2.00
contracts
1.17
47.08
Check POS version
4.50
online orders 3.17
functionality tests
3.67
Put into production 2.00
website menu
2.00
2.00
Terrific Tablets offers these services with some of its
packages 1.17
Selection of photographs 3.17
It can last 1 or 2 weeks 7.50
3 to 4 hours of charging 0.67

table interaction
4.50
for tablet use 0.75
shipping tablets 8.33
POS installation and tablet testing
3.67
15.78
 0.46
1.50
Seydou will train managers first 0.11
Gilly and Alex will coordinate with Peta to schedule staff
trainings 6.17
you are implementing something that could affect the
tips of servers, get their agreement first 2.00
Seydou will train managers first 0.38
Managers will train all staff at each location
1.08
Training for operating personnel 0.75

organize menu and services 1.33

find problems and propose solutions 2.00

6.17
launch planning 2.00
Automatic message to mail with reminders 1.00
kitchen resources
1.17
scheduled release day 2.00
7.92
survey design 3.17
1.00
Production of the survey system. 1.58
Half 1.17
scheduled release day 1.00
 PHASE ONE
task owner State WEEK 1 WEEK 2
meter
you W r Fmeter
you W r F

peta 100%
peta 100%
peta 100%
peta 100%

peta 100%

peta 100%
deanna 100%
SE ONE PHASE TWO PHASE THR
WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8
meter
you W r Fmeter
you W r Fmeter
you W r Fmeter
you W r Fmeter
you W r Fmeter
PHASE THREE PHASE FOUR
WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12
you W r Fmeter
you W r Fmeter
you W r Fmeter
you W r Fmeter
you W r F
Brainstorm Tasks
tasks

1. Project constitution act

1.1 Analysis of project stakeholders
1.2 Meeting with Deanna, Director of Operations
1.3 Meeting with the project team.
1.4 Analysis of the documentation and formulation of the Project Charter
proposal
1.5 Feedback project letter
1.6 Validation of project letter
1.7 Project constitution document
2. Supplier selection
2.1 Research on the use and characteristics of tablets in restaurants
2.2 Generate quotes and review tablet costs (hardware and software) and
confirm supported operating systems
2.3 Confirm supported operating systems are all tasks related to choosing a
tablet vendor.

2.4 Installation of electrical points on the tables

2.5 Contract new web design for menu

2.6 Contracts and declarations signed with suppliers (tablets, electrical
installations, web design).
3. Tablet Implementation
3.1 Investigate what type of version of FlatPlate POS the restaurants have
and update if necessary.
3.2 Development of online order functionality and payment options.
3.3 System functionality test and integration of tablets with POS software
3.4 Putting the system into production
3.5 Development and design of the menu website with discount coupon
options.
3.6 Determine how many tablets we need to order for each location
3.6 I will contact the marketing department and update the menu interface to
match the branding and design of their menus.
3.7 Select a collection of digital photos of food businesses and places.
3.8 Finalized menu content and discount coupons
3.9 Loading of the menu on the website.
3.10 Develop an option in the tablet system that allows tables to be
connected to each other so that diners from different groups can chat, play
online or even invite each other for a drink.
3.11 Analysis of Internet connectivity capacity.
3.12 Shipment of tablets by the supplier
3.13 Install tablets and integrate the POS system in the counter areas of the
Central and North restaurants and carry out tests.
4. Training and testing of personnel
4.1 Pre-training meeting to introduce tablets and staff changes prior to
training them on the tablets.
4.2 Start writing a training plan
4.2 Training program for a small group of managers
4.3 Schedule a second training with all staff at each location.
4.4 Schedule staff meetings with the general manager to discuss anything
that may affect server tips and get their buy-in first
4.5 Train general managers in the general system
4.6 Train staff in the use and handling of the tablet; and on the table menu
system for Tablet.
4.7 Troubleshooting Training/Support Plan
4.8 Schedule a Sunday morning, invite friends and family, and invite a full
service.
4.9 Test tablet performance in real time with friends and acquaintances and
test stress tablets.
5. Planning and testing
5.1 Create a plan for launch day: staffing, troubleshooting, etc.
5.2 Publication date message for interested parties
5.3 Plan to ensure kitchen is adequately resourced at Sauce & Spoon North
and Sauce & Spoon Downtown restaurants.
5.4 Approved plan for launch day
6. Surveys
6.1 Design of customer satisfaction surveys
6.2 Testing and producing the survey functionality
6.3 Implement a post-dinner survey to assess customer satisfaction.
6.4 Training/Support Plan for Troubleshooting
6.5 Survey tests
 Estimated duration Optimistic
Notes (days) (hours)

10.95 46.13
Identify stakeholders with the greatest power and influence 2.00 8.00
Define the general lines of the project 0.04 0.13
Clarify project lines and define objectives and scope 2.00 8.00
Send email with draft project letter proposal
2.33 8.00
Mail with project letter to the Director of Operations and Owner.
0.50 2.00
Validation of scope with Director of Operations and Owner. 3.33 16.00
project letter 0.75 4.00
15.42 72.00
Know the best practices 2.00 8
Comparative price analysis
0.75 4
The software must be compatible with Sauce & Spoon North
and Sauce & Spoon Downtown restaurant software. 3.67 16
You can only work 4 hours in each restaurant, Check with the
electrician if mornings or afternoons work better with your
schedule 5.83 32
Web design 2.00 8
contracts
1.17 4
47.08 259.00
Check POS version
4.50 24
online orders 3.17 16
functionality tests
3.67 24
Put into production 2.00 8
website menu
2.00 8
2.00 8
Terrific Tablets offers these services with some of its packages
1.17 4
Selection of photographs 3.17 16
It can last 1 or 2 weeks 7.50 40
3 to 4 hours of charging 0.67 3

table interaction
4.50 24
for tablet use 0.75 4
shipping tablets 8.33 56
POS installation and tablet testing
3.67 24
15.78 82.30

0.46 2
1.50 8
Seydou will train managers first 0.11 0.3
Gilly and Alex will coordinate with Peta to schedule staff
trainings 6.17 40
 you are implementing something that could affect the tips of
servers, get their agreement first 2.00 8
Seydou will train managers first 0.38 2
Managers will train all staff at each location
1.08 6
Training for operating personnel 0.75 4

organize menu and services 1.33 4

find problems and propose solutions 2.00 8

6.17 24.00
launch planning 2.00 8
Automatic message to mail with reminders 1.00 4
kitchen resources
1.17 4
scheduled release day 2.00 8
7.92 36.00
survey design 3.17 16
1.00 4
Production of the survey system. 1.58 8
Half 1.17 4
scheduled release day 1.00 4
Most likely pessimistic Trust Rating
known dates
(hours) (hours) (H/M/L)

82.25 134.50 87.63

16 24 16.00
0.25 0.5 0.29
16 24 16.00

16 32 18.67

4 6 4.00
24 40 26.67
6 8 6.00
118.00 180.00 123.33
16 24 16.00

6 8 6.00

24 48 29.33

48 60 46.67
16 24 16.00

8 16 9.33
375.00 496.00 376.67

36 48 36.00
24 36 25.33

36 28 29.33
16 24 16.00

16 24 16.00
16 24 16.00

8 16 9.33
24 36 25.33
60 80 60.00
5 8 5.33

36 48 36.00
6 8 6.00
64 80 66.67

28 36 29.33
125.00 171.30 126.20

3 6 3.67
12 16 12.00
1 1.3 0.87

48 60 49.33
 16 24 16.00
3 4 3.00

8 12 8.67
6 8 6.00

12 16 10.67

16 24 16.00
48.00 76.00 49.33
16 24 16.00
8 12 8.00

8 16 9.33
16 24 16.00
60.00 94.00 63.33
24 36 25.33
8 12 8.00
12 18 12.67
8 16 9.33
8 12 8.00
additional resources
Qualification links Date Added

KEYS TO THE USE OF TABLETS IN THE

https://www.camarero10.com/claves-del-uso-de-tabletas-en-la-gestion-de-tu-r
2/28/2023
MANAGEMENT OF YOUR RESTAURANT

How does the tablet menu work? 2/28/2023

https://support.finedinemenu.com/en/articles/6007020-how-the-tablet-menu-w

Restaurants change the menu for the 'tablet' https://www.eltiempo.com/archivo/documento/MAM-5020444

2/28/2023
 Grades

WHY BET ON THE USE OF TABLETS FOR RESTAURANTS? Improves communication

between the kitchen and the different rooms. One of the main problems that we can find
in a restaurant is the lack of communication between the kitchen and the dining room. The
incorporation of a digitized tablet ordering system for restaurants will mean an
improvement in communication through immediate registration, which will mean a benefit
in control and organization.
The tablet menu requires an internet connection when it comes to taking orders, but it can
work offline if you only intend to display your menu on the tablet without taking orders or
feedback from your customers.

Gastronomy gurus invented the concept of gastronomic experience to talk about the
trends that make good eating a matter that goes beyond flavors and smells. And that is
what the electronic menu proposes, a gadget that is gaining more and more strength in
restaurants in Europe, Japan and the United States and that allows diners to view the
menu on a tablet or on a touch screen, know how many calories each a. to. dish, place
the order, play or chat while the order arrives and even share the photo of the chosen
delicacy on Facebook.
Quality and Evaluation
Quality standards Quality standards
category Criteria/Description
evaluation questions Evaluation indicators
Were the criteria met?
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survey questions
Quality standards
Criteria/Description evaluation questions
Evaluation indicators survey question
 Question answer options (depends on question type)
question type Option 1 option 2 Option #3
ends on question type)
Option #4 Option #5