1- What did you do last weekend?

2- What would you say when seeing off a guest?

3-What’s your plan for your next vacation? What are you going to do in
your next vacation?

4- What are your future plans?

5- How can I get to Steigenberger Aqua Magic?
6- The guest is complaining about the late order; how can you handle
him/her?

7- What would you tell the guest if you cannot provide him/her with a
certain item?
8- What would you say to take the order?
9- What would you say when the guest’s order is ready?

10- What would you say when you like the guest to repeat what was said
or when you do not understand what he or she said?
11- What would you say when the guest thanks you?
12- What would you say when the guest has just checked in in your
hotel?
1- What did you do last weekend?
2- How did you spend your last vacation?
3-What’s your plan for your next vacation? What are you going to do in
your next vacation?
4- What are your future plans?
5- The guest is near the staff gate of the hotel, asking you: “How can I
get to the lobby?”
6- The guest is complaining about the late order; how can you handle
him/her?
7- What would you tell the guest if you cannot provide him/her with a
certain service?
8- What would you say to take the order?
9- What would you say when the guest’s order is ready?
10- What would you say when you like the guest to repeat what was said
or when you do not understand what he or she said?

Answers
Can you repeat that Sir/Madam?
Bon Appetit
Enjoy your meal
How may I help you?
What can I get you?
I am sorry to have kept you waiting. Your order will be ready within 10
minutes.
Let me check and get back to you.
You can go straight ahead until you find the main entrance of the hotel.
I am going to travel abroad.
I am going to start my own business.
I am going to shift my career.
I am going to buy a car.
I am going to get married and have children.
I travelled to Cairo, visited my family and watched TV.
I am going to meet my friends in Cairo and play soccer at Al-Ahli Club.
I went to the restaurant, met my friends and had dinner together.
May I suggest an alternative?