Professional Documents
Culture Documents
PART 1 – Photographs 7. They’re looking at the clock on the wall./They’re looking at the
clock on the wall.
8. He’s holding a report in his right hand./He’s holding a support in
Try It Out p3 Track 1 his right hand.
1. [M-Au]
(A) He’s repairing some equipment. Exercise D Track 5 [F-Am]
(B) He’s standing near the wall. 1. The man is weighing glasses. 2. He’s looking at the monitor in front
(C) He’s inspecting a fire extinguisher. of him. 3. There’s a rock on the wall. 4. The ceiling lights are on.
(D) He’s fallen to the floor. 5. The man is wearing a white skirt. 6. There’s a picture by the floor.
Review Test p21 Track 18 7. [F-Br] How do you think that presentation went?
1. [M-Am] [M-Cn] (A) I think it was pretty well received.
(A) The couple is working in a bicycle store. (B) Yes, it went very quickly.
(B) The people are riding along the street. (C) The preparation is almost finished.
(C) The shoppers have come out of a store.
(D) The bicycles are leaning against a wall.
3. [F-Br] Where were these books printed? 5. [M-Au] Who gave you the key to the safe?
[M-Cn] (A) They were printed last year. [F-Am] (A) Your secret is safe with me.
(B) The cooks all come from France. (B) Akiko told me to put the petty cash away.
(C) Somewhere in China, I think. (C) It’s kept locked in a drawer at reception.
4. [M-Au] Where did you work before you came here? 6. [F-Am] Why isn’t the heat on in this room?
[F-Au] (A) I usually walk through the park. [M-Au] (A) Because there’s no room.
(B) I was at a travel agency. (B) We need to cut our operating costs.
(C) I arrived ten minutes ago. (C) The plastic sheeting is in the corner.
8. [F-Cn] Who’s been using my computer while I’ve been away? 2. [F-Au] How many new houses have been built in this area?
[M-Br] (A) Sorry, I’ll tell him not to do that again. [F-Br] (A) We moved into ours two weeks ago.
(B) I hope your trip went well. (B) Hundreds have sprung up all over the place.
(C) The I.T. guys updated the software. (C) They’re mainly found in Siberia.
9. [M-Cn] Who’s that over there by your car? 3. [F-Am] How was your summer vacation?
[F-Br] (A) It looks like Miguel from human resources. [M-Cn] (A) It was shorter than I would have liked.
(B) No, it’s too expensive to buy so I rent it. (B) We’re going to Canada again.
(C) I’ve been sitting in the parking lot for ages. (C) Yes, the plumber is on vacation.
10. [F-Au] Why was the coffee served so late? 4. [M-Am] How can I ask a question about placing an order?
[M-Cn] (A) I wouldn’t wait any longer if I were you. [F-Am] (A) Use the form on our website.
(B) They couldn’t guarantee the quality in time. (B) We’d be happy to take your order.
(C) We had to wait for the speeches to end. (C) They were all placed in the wrong order.
Questions with How p31
5. [F-Au] How did you manage to boost sales in a recession?
Exercise A Track 29 [M-Am] [M-Cn] (A) These pills helped reduce the infection.
1. How old were you when you joined the company? 2. How soon can (B) It left a great impression on me.
you finish that report? 3. How much was the hotel in Singapore you (C) Through a combination of hard work and luck.
stayed at? 4. How long have you been waiting? 5. How many people
can the café seat? 6. How far is it from your place to the fitness center?
7. How did you find out about the vacancy? 8. How often do you travel
abroad?
9. [M-Cn] The name badges were on the table in the corner, 2. [F-Am] Aren’t you going to that art exhibition later?
weren’t they? [M-Au] (A) I don’t think I’ll have the time.
[F-Am] (A) I can’t find my glasses anywhere. (B) This chart illustrates what I mean.
(B) We need to table that for discussion. (C) I failed the admission test.
(C) That’s the last place I saw them.
3. [M-Cn] Shouldn’t we change our energy supplier?
10. [F-Cn] You have a new notebook computer, don’t you? [F-Br] (A) I can give you some change.
[M-Au] (A) It arrived last week. (B) Only if you can find a better deal.
(B) These are my old notes. (C) No, we have enough supplies.
(C) This is new to consumers.
4. [F-Am] Did you ask how much of a deposit they want?
[M-Am] (A) They put it in the closet.
(B) I think you’re probably right.
(C) They said 10 percent would be OK.
5. [M-Am] I’d appreciate any help you can give me. 7. [F-Au] What great weather we’re having!
[F-Br] 1. It is rather wasteful. [M-Am] (A) I can’t say whether I have or not.
2. I’m happy to be of assistance. (B) It’s been fabulous all week.
3. I don’t need any help at the moment. (C) Thanks. It’s made of Italian leather.
4. I’ll do what I can for you.
5. There’s nothing to forgive.
6. It’s already full, sorry.
4. [F-Am] Let’s take these chairs back to the boardroom now that 3. [F-Am] Are you sure this is a safe investment?
the meeting’s finished. [M-Am] (A) It’s better to be safe than sorry.
[M-Au] (A) Can’t you ask maintenance to do that? (B) Then put it in the safe in Paul’s office.
(B) They should be finishing in around one hour. (C) The accountant said there was no risk.
(C) Yes, the board on the backs of all of these chairs
needs replacing. 4. [M-Br] This drink tastes funny.
[F-Am] (A) I think it’s important to see the funny side.
5. [M-Br] This is the third time this week that Philip has showed up (B) It’s not really that amusing, is it?
late to work. (C) Mine’s a bit strange too.
[F-Am] (A) All employees work three days a week.
(B) He’s lucky he hasn’t been written up. 5. [F-Cn] So, what is your vision for the next few years?
(C) Yes, I’ll show him the results later. [M-Au] (A) There’s nothing wrong with my vision.
(B) I want us to become number one in the market.
6. [F-Au] The best months to visit Taiwan are November and April. (C) Yes, it will take a few years to see the results.
[M-Am] (A) I’ll bear that in mind when I plan my next visit.
(B) I remember my trip to Taiwan very well. 6. [M-Br] Don’t you agree that we need to act quickly to resolve this
(C) It’s been our best month yet. issue?
[F-Am] (A) Yes, I enjoyed the play a lot, but it was over too soon.
7. [M-Au] This contract hasn’t been signed! (B) We might need to take things more cautiously.
[F-Am] (A) I guess we must have forgotten to keep in contact. (C) I think everyone acted responsibly.
(B) You need to fix that quickly.
(C) I didn’t know she had actually resigned. 7. [F-Am] Please tell Emiko to put this at the top of her list.
8. [F-Cn] There was a call from the bank while you were out. [M-Au] (A) I’ll tell her to prioritize it.
[M-Br] (A) Did they say what it was about? (B) Isn’t that the top of the counter?
(B) OK, I’ll take it on line 2. (C) She’s one of our top players.
(C) Please show the manager into my office.
8. [M-Am] Who is going to record the minutes of the meeting?
9. [M-Am] A truck broke down in the loading bay! [F-Cn] (A) I’m afraid our record on this isn’t very good.
[F-Br] (A) I think the spokesman arrived by taxi. (B) I guess I can do that if you want.
(B) The mechanics are working on it now. (C) Are you planning on beating the record?
(C) It was taken down yesterday as well.
9. [F-Am] Why was the decision made to raise prices?
10. [F-Au] The traffic will be bad, so you should allow plenty of time. [M-Am] (A) Raising livestock can be an expensive business.
[M-Cn] (A) I don’t see how they can stop me. (B) They couldn’t be seen on that low shelf.
(B) Next time I’ll have to be more careful. (C) We need to increase our profits somehow.
(C) Do you think it’d be quicker to go by train?
10. [M-Cn] I tried on this jacket, but it doesn’t fit.
11. [M-Br] Let’s hope the results of the survey are what we expect. [F-Br] (A) Well, you’re not as fit as you used to be.
[F-Am] (A) Our predictions should be accurate. (B) It matches with my coat.
(B) I didn’t mean any disrespect. (C) Ask if they have a larger size.
(C) Haven’t you filled out those questionnaires yet?
11. [F-Am] We like to treat all our employees fairly here.
12. [F-Cn] Workers at the company are housed in an apartment [M-Au] (A) I know that the company has a good reputation.
building nearby. (B) To be honest, I don’t like going to trade fairs.
[M-Am] (A) I’d prefer to live in a house rather than an apartment. (C) I think we all work fairly hard.
(B) Is the housing subsidized?
(C) They shouldn’t prevent the workers from building.
Practice Track 61 11. [M-Br] Can’t we recycle all these cardboard boxes?
[F-Am] You’re not thinking of leaving the company, are you? [F-Cn] (A) Sure, can you just put them over there?
[M-Br] (A) I might if things don’t improve. (B) No, I couldn’t get tickets for the recital.
(B) Living here is very convenient. (C) I’ve counted and there are ten boxes in all.
(C) I’d appreciate some company.
12. [F-Br] Why did they ask us to revise the proposal?
Practice 5 [M-Au] (A) That was their final revision.
Warm-up Track 62 (B) I propose we wait until next week.
Step 1. [M-Au] I don’t know when the delivery is expected. (C) They said it was too expensive.
Step 3. [F-Am] ( A) The shipping costs around $30.
(B) It should be here next week. 13. [M-Cn] Did you make sure we have all the equipment we need?
(C) I don’t think it’s connected. [F-Au] (A) The shipment is no longer needed.
Practice Track 63 (B) Yes, I checked everything thoroughly.
[M-Am] Paris sounds like a great city to visit. (C) The brochure is very informative.
[F-Cn] (A) The committee will meet at two.
(B) Yes, especially in the spring. 14. [F-Au] How much did the bill come to in the end?
(C) I heard about it a week ago. [M-Br] (A) It cost less than I expected.
(B) Bill came in at the beginning.
Review Test p48 Track 64 (C) We all enjoyed it immensely.
1. [F-Au] Would you like to go shopping tomorrow?
[M-Cn] (A) I can’t run far without stopping. 15. [M-Cn] Can I have a non-smoking room, please?
(B) Actually, there’s nothing I need. [F-Am] (A) There’s no room for anything else.
(C) No, I didn’t want to. (B) Sorry, you can’t smoke in here.
(C) We have one available on the fourth floor.
2. [M-Am] What time is Susan going to be back in the office?
[F-Am] (A) She left the office around two. 16. [F-Am] Whose cell phone is ringing?
(B) Yes, her office is at the back. [M-Cn] (A) I think it’s mine.
(C) Sometime this afternoon, I think. (B) We don’t sell phones.
(C) I’m bringing one now.
3. [F-Cn] Here’s the file that you were looking for this morning.
[M-Br] (A) Where did you find it? 17. [M-Au] Hasn’t the taxi arrived yet?
(B) No, please wait until this afternoon. [F-Am] (A) We always pay our taxes on time.
(C) I guess I’ll look for it later, then. (B) The flight is landing now.
(C) It should be here any minute.
4. [M-Cn] Did they say what time the presentation will start?
[F-Am] (A) I plan to do that later. 18. [F-Br] Could you find out how much these office chairs cost?
(B) They said it would take an hour. [M-Am] (A) They’ve been lost for a long time.
(C) As soon as the speaker is ready. (B) I’ll call the supplier right away.
(C) The repairs to the office cost over $3,000.
5. [F-Br] Who are all those people at reception?
[M-Cn] (A) A group just arrived for a tour of the factory. 19. [M-Cn] Do you want to have lunch in the cafeteria, or go out to a
(B) There were over 100 people at the reception. restaurant?
(C) They should be arriving at any moment now. [F-Au] (A) It would be quicker to eat here.
(B) That would be great.
6. [F-Am] I hear Don’s thinking of moving to Boston. (C) I had a chicken salad.
[M-Am] (A) No, I moved here from New York.
(B) It was an emotional speech. 20. [F-Am] How is your hotel room?
(C) Yes, I heard that too. [M-Am] (A) Very well, thank you.
(B) There’s a great view from the balcony.
(C) It was only a few years old.
Practice 3 Track 103 Questions 7 through 9 refer to the following recorded message.
[M-Br] Hello, I’d like someone to call me back. My name is [F-Am] Thank you for calling Thomson Matthews, the nation’s
Arthur Londale. There are some changes in my medical number-one choice for property services. If you’re looking
circumstances, and I’m concerned they might affect my to buy or rent, or if you want to sell or lease your property,
holiday insurance policy. I have travel cover with your you’ve come to the right place. A member of our award-
company. The thing is, I was involved in a car accident winning customer services team will be with you shortly.
recently and will be taking medication over the next few You may find answers to many of your questions online at
months. Obviously, I don’t want to risk invalidating my policy. www.thomsonmatthews.com, so why not log on to find your
I’ve been a customer of yours for over 15 years and don’t local branch or arrange an appointment? Alternatively, if
really want to change my insurer. your inquiry is urgent and you wish to speak to someone
immediately, please continue to hold and we will answer your
Practice 4 Track 104 call as soon as we can.
[F-Cn] We have some great deals in our computer department at the
moment. As part of our summer promotion, we’re offering Questions 10 through 12 refer to the following short talk.
interest-free credit on all computers and laptops over $600. [M-Am] Here’s a plan showing the galleries and the main exhibits. If
And for today only we’re offering an extra 15% discount on you don’t have much time, you might be interested in our Top
top! But hurry, this offer ends this evening. Every computer 20 tour. The next one starts in ten minutes over there by the
comes with a 12-month warranty, and, as always, we’re statue, just inside the main entrance. You’ll get to see the most
offering free local delivery. And don’t forget the data! Should famous paintings we have here, so it’s a great way to make
you back up your data every day? You bet! Check out our the most of your time. You’ll finish in the shop over there,
data storage devices and cloud computing applications. which has some good souvenirs and postcards. The tour lasts
Buy an internal hard drive and receive a high-capacity USB about 90 minutes, all the guides are fully trained, and tickets
flash drive memory stick absolutely free. Visit the computer are just $6. So, would you like to go ahead and book that?
department on the fourth floor.
Questions 13 through 15 refer to the following report.
Practice 5 Track 105 [M-Am] Hello, folks. This is Jeff Limberg reporting to you from Radio
[F-Am] OK, we’re all here now so let’s get started. First I’d like to 247’s very own Eye in the Sky. Well, from up here it looks as
thank everyone for coming. This is the first of five Internet if we’re sure to have yet another hot and humid day here in
Marketing workshops we have for you in September, and the Sunshine State of Florida. Temperatures are set to reach
since you’re all here early and registered already, I can tell the mid-90s from Miami right over into the Florida Keys, so
that everyone is very enthusiastic. Before we begin, I must ask folks, expect things to get pretty sticky. Traffic-wise, in Miami
that anyone who has parked just outside the main entrance in we have a collision on Interstate 95 southbound, at Northwest
the zone marked in blue, please move their cars to the area 69th Street. From here I can see the left lane is completely
behind the building. A couple of buses are expected to arrive blocked at this time, with a backup almost three miles long.
Understanding Spoken English 11. [M-Br] Who decided to demolish the old movie theater?
Features of Connected Speech: Linking p321 [F-Am] (A) It had to be moved to make room for the new one.
(B) I guess it was someone from City Hall.
Linking words Exercise B Track 123 [M-Am] (C) Lots of people go to the plays they put on.
1. Do you know where the nearest bank is? 2. Could you mail this letter
12. [M-Am] Who did the lawyer say we had to contact?
when you go out? 3. Are you going to finish the report before Friday?
[F-Cn] (A) She’ll send us the contract later this week.
4. Who did you meet at the convention in Paris last week? 5. Would
(B) We have to get in touch with the insurance people.
you like a glass of orange juice, or do you want a coffee instead?
(C) She talked about it, but she didn’t promise anything.
Practice Test 1 13. [F-Au] Apparently, Muriel had a very impressive résumé.
Part 1 p329 Track 132 [M-Am] (A) Well, they said she was very pressed for time.
1. [F-Am] (B) Yes, she has practically no qualifications to speak of.
(A) They’re working in the kitchen. (C) True, but it’s taking her a long time to settle into the job.
(B) They’re holding the bird in the air.
(C) They’re checking the bird’s weight. 14. [M-Cn] Where do we have to go to pick up the visas?
(D) They’re waiting for their chicken. [F-Br] (A) They’ll be sent to you by mail.
(B) That’s the doctor’s job.
2. [M-Au] (C) About two weeks after you turn in the forms.
(A) There are several trees in the yard.
(B) Some workers are finishing the roof. 15. [F-Am] The regular receptionist is at the dentist this afternoon.
(C) The house has four floors. [M-Au] (A) So who’s standing in for her?
(D) Stories have been told about the house. (B) I thought she worked in a doctor’s office.
(C) Yes, the reception starts at three o’clock.
3. [M-Am]
(A) The man in the overalls is painting. 16. [F-Am] I heard that the production manager has retired.
(B) The man in the jacket is drawing a plan. [M-Am] (A) If you’re tired, then take a break.
(C) The men are wearing hard hats. (B) I can only manage one at a time.
(D) The men are looking in opposite directions. (C) Have they appointed someone in her place?
8. [M-Br] The copy machine is not working. 22. [M-Am] Is there anything good on TV tonight?
[F-Am] (A) It needs more paper. [F-Au] (A) It depends what you’re interested in, really.
(B) She’s just gone to lunch. (B) Yes, the picture quality is excellent.
(C) Not until you’re 65. (C) I can recommend the fish – it’s delicious.
9. [F-Br] Do you take credit cards? 23. [F-Cn] Where’s the best place to buy a camera?
[M-Am] (A) How many would you like? [M-Am] (A) Digital cameras are the best, in my opinion.
(B) I used to play a few years ago. (B) There’s a lovely view from the clock tower.
(C) No, sorry. Only cash. (C) I’d go online if I were you.
10. [M-Cn] Where is the first aid kit? 24. [M-Br] I haven’t seen Jenny in a while.
[F-Au] (A) It’s in the top drawer. [F-Am] (A) That’s because she’s on maternity leave.
(B) I think he’s over there. (B) She’s the boss’s secretary.
(C) Mostly on the weekend. (C) The one with brown hair and glasses.
11. [M-Am] I’m here for my two o’clock appointment with Mrs. Hill. 25. [F-Br] Which antivirus software do you use?
[F-Am] (A) What time would suit you best? [M-Au] (A) I don’t really know – I’m not very technical.
(B) Have a seat and I’ll let her know you’re here. (B) I have a checkup every year.
(C) You can make an appointment at the reception desk. (C) We always watch the news updates.
12. [F-Am] Can I see your ticket, please? 26 [M-Am] Could you spare a moment to answer a few questions?
[M-Br] (A) I’d like a one-way ticket to Chicago. [F-Am] (A) Yes, it’s nearly ten o’clock.
(B) Yes, here you are. (B) Sorry, I don’t have any money on me.
(C) The ticket office is on the left. (C) What’s it about, exactly?
13. [M-Au] Do you know if there’s anywhere I can leave my coat? 27. [F-Au] What kind of accommodations would you recommend?
[F-Cn] (A) Yes, there’s a coatroom downstairs. [M-Am] (A) I’m afraid there isn’t a lot of choice in the area.
(B) No, it’s really hot outside. (B) We live in a small apartment.
(C) What size do you take? (C) There’s an excellent Italian restaurant across the
street.
14. [F-Au] Do you have a table for two?
[M-Cn] (A) We only have single rooms left, I’m afraid. 28. [M-Cn] How often do you get to see your family?
(B) I can recommend the fish. [F-Br] (A) I’m married with two daughters.
(C) Do you have a reservation? (B) Only every two months or so.
(C) My father retired a year ago.
Part 3 p374 Track 138 [F-Cn] Hi, I’m wondering if you had a chance to look at my car yet.
I brought it in for a service this morning. The name’s Elliot.
Questions 32 through 34 refer to the following conversation. [M-Au] Elliot. Let me see. Yes, there’s a note here. Unfortunately, it
[F-Am] Excuse me, I came in about half an hour ago and I think I left looks like there’s a problem with your brakes. The disks are
my cell phone on the counter. I had a package I was sending worn right down so they need to be replaced. Is that OK?
to France. Do you remember? Anyway, I got distracted and I [F-Cn] Well, I guess so. Can you tell me how much it will cost?
must have put the phone down. Have you seen it anywhere? I mean, I don’t want to spend any more money on it than
[M-Br] Can you describe it to me? What color is it? I have to, really.
[F-Am] Well, it’s black, and it’s easy to recognize because there’s a [M-Au] I don’t do the bills. You’ll need to speak with Mike. He’s with
big crack on the screen. I dropped it the other day. a customer at the moment, but I’ll ask him to give you a call
[M-Br] I think you might be in luck! Someone handed in a phone like before we go any further. We’ve got your contact number.
that a few minutes ago. I’ll just go and get it for you.
Questions 50 through 52 refer to the following conversation.
Questions 35 through 37 refer to the following conversation. [F-Am] I don’t think I’ve seen you around before, have I? Are you
[M-Au] Hey, Jen. Did you know the freeway’s completely closed right new?
now? I just caught a news flash on the local radio station. I [M-Br] Yes, I am. I only started Monday. I haven’t worked in such a
think they said a truck caught fire in the Newport tunnel, or big organization before, and I’m finding it a little confusing, to
something. be honest. I mean, the building is so huge, you need a map to
[F-Am] Oh no, that’s on my way home. The last time there was a find your way around. I can’t even figure out which elevator to
problem in the tunnel it was closed for hours, and I didn’t get use!
back home until almost midnight. It’s my Spanish class this [F-Am] I remember it took me a while to settle in. But it’s not a bad
evening and I don’t want to miss that. place to work once you get used to it. The people are great.
[M-Au] Hmm. Well, why don’t you stop for the day and head back Look, there’s a few of us who usually meet in the cafeteria at
now? If you’re quick, you might be there in time. lunchtime. Why don’t you join us there around one and I’ll
[F-Am] Good idea. This report can wait until tomorrow. introduce you? I’m sure you’ll make friends soon.
Questions 38 through 40 refer to the following conversation. Questions 53 through 55 refer to the following conversation.
[M-Am] Hello there. Can I help you at all? [F-Am] Glendale Leisure and Learning Center. Can I help you?
[F-Cn] Hi. Yes, I’m looking for a case for my tablet PC. I need [M-Am] Yes, I’m interested in the Relaxation course you’re running. It’s
something that’ll protect it when I’m carrying it around, so it on a Tuesday from 6:00 to 7:00, starting next week. I just saw it
needs to be pretty robust, if you know what I mean. But I don’t in your brochure. I know it’s last minute, but I wondered if you
want one that’s too heavy. That’s probably the most important. still had any openings left.
Do you have anything in stock? [F-Am] Relaxation, Relaxation…. let me just find it in our system. So
[M-Am] I think we might have something suitable. I’m not completely next week starts Monday, May 20… Yes, you’re right. There it
sure because I don’t work in this department, but if you just is. Relaxation, starting on the 21st. It’s in Room 5 with Julia.
wait a minute, I’ll go find my colleague, who’ll be able to assist There are two spots left, actually, which is quite unusual
you. because it’s one of our most popular courses. You’re in luck. If
you’re interested, I can book it now for you. The fee is $50 for
Questions 41 through 43 refer to the following conversation. six classes.
[M-Am] This is the 2:05 to Denver, folks. Anyone for Denver, step this
way please. Sure don’t want to leave without you! Just you, Questions 56 through 58 refer to the following conversation with
ma’am? OK, put your bags by the bus and I’ll get them loaded three speakers.
in just a minute. Can I have your ticket, please? [M-Br] Hello, can I help you?
[F-Am] Here you are. A round-trip to Denver. What time do we get [F1-Am] Yes, thanks. We’re looking for a flight to Las Vegas. A friend
there? of ours is getting married and she’s having her bridal shower
[M-Am] We should arrive at 7:35 if everything goes well. It’s usually there.
about a 5½-hour ride from here. But if the traffic is bad it might [M-Br] I see. That sounds fun. What date do you need to be there?
be later. [F2-Am] The party’s on Saturday 27th but we’re going to go a few
[F-Am] Yes, I see. Can you please be careful with my bag? There are days before and make a vacation out of it.
some fragile things in there I don’t want to break. Thanks a lot. [M-Br] Why not?
[F2-Am] Exactly!
Questions 44 through 46 refer to the following conversation. [M-Br] So, later this month... mid-week flights are generally cheaper.
[F-Br] Hello, reception? This is Mandy Inez in room 10-04. I need to How about leaving on the 23rd and returning, say, on the
do some work on my laptop. Could you tell me how I can get 30th?
internet access? I can’t seem to connect from here. [F1-Am] That sounds fine.
[F2-Am] Let’s do it!
Questions 62 through 64 refer to the following conversation and Questions 74 through 76 refer to the following announcement.
sign. [M-Br] Good afternoon, this is your captain speaking. It’s my pleasure
[F-Cn] I see. And can you tell me how many people will be attending to welcome you on board this Boeing 777. We’ve finished
this event? our pre-flight checks and we’re currently just waiting for the
[M-Am] About thirty. cargo doors below to close. We already have clearance
[F-Cn] So, the Ballroom’s too big and the Boardroom’s too small. for departure, so once they’re shut, we’ll be ready to push
But we have rooms that would suit thirty people. The Phoenix back for our flight to Seattle. While we’re waiting, some flight
Lounge has comfortable couches, a game table, and coffee- information for you. We’ll be flying at an altitude of 37,000 feet
making machines. It’s ideal for informal meetings. The with an air speed of 560 miles an hour. The weather forecast
Oakwood Room is more formal, with tables and executive en route is mainly good, with no turbulence expected. We’re
chairs. anticipating a flight time of five and a quarter hours, which will
[M-Am] Well, this is a health and safety course for middle managers. have us arriving on schedule at 6:30 local time. I’ll give you an
A more traditional layout would be best I’d say. update once we’re airborne. Once again, thank you for your
[F-Cn ] OK. In that case, I’ll call our bookings administrator this patience. We should be underway shortly.
afternoon and check availability for those dates. I’ll mail you
more details tomorrow. Is that all right? Questions 77 through 79 refer to the following radio report.
[M-Am] Yes, that’s fine. [M-Am] Next up on DKY Radio: Are you trying to get rid of that old
[F-Cn] Oh, and I won’t be in the office on Thursday, but we should bike in the garage? Well, don’t throw it out. Sky Youth Project
be able to confirm everything on Friday. If you have any is counting on you to recycle it. This is the third year they’ve
questions we can discuss them then. run their Recyc-a-bike program, with the support of local
[M-Am] Sounds like a plan. Thanks a lot. businesses, including all of us here at DKY Radio. So far over
400 refurbished bikes have been distributed to deserving kids
Questions 65 through 67 refer to the following conversation and and their families throughout the city. If you’re interested, you
sign. just need to take your old bicycle along to the collection point
[M-Am] Just one ticket, please. Here you are. That’s a $20 dollar bill. at the Sky Youth Project office on Sherwood East. They’re
Will you accept this card as ID? open all weekend, from 9:00 a.m. to 4:00 p.m. Don’t worry about
[F-Am] Sure. That’s fine. And here’s your change, two dollars. the condition. All the bicycles are sent to Jo’s Bike Center for
Anything else I can help you with? refurbishment, so they’ll end up as good as new. Now let’s
[M-Am] I’m interested in visiting the French Flower Painting exhibition. hear from spokesperson Chuck Perrier, who’s with me in the
Which floor is that? studio to report on the program’s success.
[F-Am] The second floor; go through the double doors to get to the
elevator, or you can take the stairs over there. Here’s a plan of Questions 80 through 82 refer to the following recorded message.
the building. [F-Au] Hello, you have reached Brighter Telecom. Unfortunately, all
[M-Am] Do you have anything that describes the collections in more of our operators are currently busy helping other customers.
detail? Your call will be answered by the next available agent. Did
[F-Am] There are books and guides in the shop over by the stairs. you know that you can now pay your bill or update your
[M-Am] Thanks. I’ll go and buy one now, and read it over a coffee. You account online? This is the quickest and most convenient
have a café, I assume. way of managing your account. Please visit www.brightertel.
[F-Am] Yes, in the basement. The restrooms are there, too, if you com and click on “My account” to register. We’re sorry to
need them. keep you waiting. To help us put you through to the right
person, please listen to the following four choices. If you want
Questions 68 through 70 refer to the following conversation and to report a problem with your phone line, press 1. If you are
movie theater program. moving or want to stop your service, press 2. If you have a
[F-Br] There are some good movies showing at the Multiplex. question about your bill, or want to pay by credit card, press
They’ve all won awards. I was thinking maybe we can go one 3. If you would like to place an order for one of our products or
evening? services, press 4.
[M-Am] Sure, as long as we don’t have to watch “Bells and Blessings.”
I know it won four Oscars, but I can’t stand musicals. What Questions 83 through 85 refer to the following telephone message.
about a horror movie? [F-Am] Hello, this is a message for Mr. Weston. My name is Clare
[F-Br] Are you serious? There’s a zombie movie, but you’ll have Bolton. I work in the Travel Card Office and I’m returning your
to go alone to that. You know it’s not my thing. How about call from last week. I’m sorry it’s taken us a while to get back
“Starburst Mission”? It’s based on a true story about four to you, but we’re a bit short-staffed at the moment. There’s just