Professional Documents
Culture Documents
Screenshot 2022-04-13 at 10.22.26
Screenshot 2022-04-13 at 10.22.26
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Disclaimer
This presentation is purely a training tool for purposes of the Sun Life Malaysia Assurance
Berhad/Sun Life Malaysia Takaful Berhad (the "Company") internal sales/marketing
training program. This presentation is not to be used directly/indirectly for soliciting
insurance/takaful business, policy owner/contract holder services and/or facilitating any
other form of communications with external parties whatsoever. Whilst the Company has
taken all reasonable care to ensure that the information contained in this presentation is
not untrue or misleading at the time of publication, we cannot guarantee its accuracy or
completeness. You should not act on it without first independently verifying its contents.
Any opinion or estimate contained in this presentation is subject to change without
notice. Any comparison contained herein pertains to specific products in the market and
is based on information gathered from sales materials of the said product. Comparisons
are made based on certain assumptions as stated in this presentation. As such, the
analysis is not to be generalised or applied to all situations. This presentation is only for
internal circulation and not to be construed as a sales material to be shared with any
external party.
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Content
Marketing Proposition
Product Benefits
Product Technical Features & Underwriting
Exclusions
Frequently Asked Questions (FAQs)
Claim Procedure
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Sun Enrich-i
Marketing Proposition
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Life Insurance/Takaful Penetration Rate (Malaysia) 2019
Malaysians
Out of the insured of 46% WITHOUT
Life insurance
54%, ONLY 35% have
multiple Life insurance /Takaful
policies/Takaful 54%
contracts.
Source: https://www.nst.com.my/news/nation/2019/06/498576/liam-ceo-insurance-education-top-priority
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“It said Malaysian takaful
continued to gain ground in
the insurance market during
the 2020 pandemic, in which it
accounted for 38% of the
domestic LI market in the first
half of 2020 (1H20), compared
to 34% in 2019.”
“Bancassurance, it added,
remains distribution channels
of takaful products.”
Source: https://themalaysianreserve.com/2021/03/11/takaful-industry-to-see-steady-growth-in-2021/
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Our Financial Goals and Dreams in Life
Do I have enough
to fund my
children’s How can I grow
education? my wealth?
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We have different assets to achieve for our lifetime financial
security.
Our Financial plan;
Should preserve wealth/fund;
Should not be part of estate/debt settlement;
Should include direct distribution of wealth to
your loved ones;
Should have potential returns; and
Should be flexible to meet financial needs.
3. Multi-Lenses Fund
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1. Hibah as No. 1 Cash Distribution Tool
4D concerns
Delay Debt
Distribution Dispute
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1. Hibah as No. 1 Cash Distribution Tool (continued)
Target group:
• Age 30 to 70 years old. Pay to intended
• With young child, still person
dependent on parent.
• Breadwinner of the family. Creditor Proof(2)
The takaful proceeds is
Note: protected from creditors.
(1) Statutory Protection- Islamic Financial Services Act 2013, Schedule 10 (section 142)
(2) Creditor Proof- Islamic Financial Services Act 2013, Schedule 10 (effect of nomination)
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2. Deferred Cash Fund Plan
Plan that offers meaningful purpose.
Education
Fund
Coverage for Death/Total and Permanent Disability (TPD) & Accidental Death/TPD for Person Covered (child)
(20 years contribution term with 30 years coverage term)
Year
20 30
Cash Payout Benefit reinvested into investment-linked funds with 100% allocation
Deferred Cash Fund – Available at the end of the contract term (example year 30).
Contract holder receives final benefit which can be used as gift for business, children or
grandchildren's education, etc. Final Benefit
Education Fund – Contract holder can select which year to withdraw the accumulated cash
payout from the unit fund account (example at year 20) which can be used for tuition fees or
other education expenses for children.
Coverage – Death /TPD and accidental Death /TPD on the person covered.
Target Group – Age 30 – 70 years old,
– Suitable for parents looking for children’s education plan.
– Suitable as a gift for new parents and babies.
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3. Multi-Lenses fund
Smart way to achieve your financial goal and coverage, all in one plan.
Retirement Fund
Debt settlement Plan that can be used to pay off the debts in the event of
untimely death/ total and permanent disability (TPD).
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Product Benefits
3 Choices of Short Term
Contribution Plan.
Hassle-free enrollment
with no underwriting.1
Increasing Cash Payout(CP)
up to 400%!!2
Additional 100% Coverage
for Accidental Death/ Total
and Permanent Disability. Potential upside with CP
reinvestment in takaful
Takaful Protection for investment-linked funds.3
Death/ Total and
Permanent Disability.
Final Benefit.
15 Pay 25 Term
15 years contribution term with
25 years coverage term
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2. Increasing Cash Payout(CP)
INCREASING CASH PAYOUT
UP TO 400%!!
End of the CP (percentage of the takaful annualised contribution)
contract year 10 Pay 20 Term 15 Pay 25 Term 20 Pay 30 Term
2,4 10% 10% 10%
6,8 15% 15% 15%
10,12 20% 20% 20%
14,16 25% 25% 25%
18,20 30% 30% 30%
22,24 35% 35%
26,28 40%
30 50%
Total CP 200% 270% 400%
• CP based on the percentage of the takaful annualised contribution (excluding top-up contributions) from
the universal account.
• Paid starting from the end of every 2 contract years till maturity, provided all contributions due are paid
within the grace period of each contribution due date.
• If any of the contributions are not paid within the grace period of each contribution due date, the clause of
"Contribution Break" in slide 32 would apply.
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2. Increasing Cash Payout(CP) continued
100%
Every 2 years allocation
% (CP) CP reinvested into
X investment-linked fund
Annualised
contribution
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3. Final Benefit
or percentage (according to
Universal the table below) of the
account value; takaful annualised
contribution paid*;
Together with the reinvested cash payout in the unit fund account (if any), less any indebtedness. Whichever is higher
2000%*
1415%*
855%*
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4. Takaful Protection
Death/ Total and Permanent Disability (TPD) due to all causes
Cause of death/TPD
Date of event
Natural causes Accidental causes
Higher of:
100% of the total takaful contribution paid A. Higher of:
i)
Within 24 months (including top-up contributions) less the total i) 100% of the total takaful contribution
from the contract cash payout paid; paid (including top-up contributions)
commencement less the total cash payout paid;
OR
date OR
ii) 100% of the value of the universal account, ii) 105% of the value of the universal
immediately following the date of event, account, immediately following the
Higher of: date of event,
i) 100% of the total takaful contribution paid Plus
After 24 months (including top-up contributions) less the total B. additional 100% of the total takaful
from the contract cash payout paid; contributions paid (excluding top-up
commencement OR contributions),
date
ii) 105% of the value of the universal account,
immediately following the date of event,
together with the reinvested cash payout in the unit fund account (if any) as at the valuation date immediately following
the date of event.
TPD coverage shall cease on the contract monthly anniversary immediately following the person covered’s 70th birthday.
The maximum aggregate amount of the TPD benefits payable (excluding the value of the universal account) with respect to the TPD
of the person covered under this and all other individual and group contracts or certificates with the Operator shall not exceed
RM8,000,000. The aggregate limit of RM 8,000,000 is subject to per person covered.
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5. Accidental Death/Total and Permanent Disability (TPD)
Benefit
Additional 100%
of the total takaful contributions paid (excluding top-up contribution)
Note:
This additional benefit shall cease on the contract anniversary immediately following the person covered’s 70th
birthday.
The maximum aggregate amount of the additional accidental death/TPD benefit payable under this and all other
individual and group contracts or certificates issued by the Operator shall not exceed RM4,000,000 per person
covered.
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6. Hassle-free enrolment
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Case Study: Sample Illustration
Mr. Addy, 40 years old, interested to allocate RM20,000 annually into Sun Enrich-i (20 pay 30 term) for his
retirement plan.
40% 50%
Cash Payout (CP) ( Reinvest into Investment- 30% 35%
link funds & payable at the end of every 2 25%
contract year) 20%
10% 15% Total Cash Payout
RM10,000
RM2,000
RM7,000
RM5,000
RM6,000
RM2,000
RM8,000
RM5,000
RM3,000
RM6,000
RM8,000
RM7,000
RM4,000
RM3,000
RM4,000
The projected values are for illustrative purposes only. They are neither guaranteed nor based on past performance. In this example, for high scenario, the contract is assumed to earn a net investment return of 5.4%
per annum (p.a.) for the universal account value and 3.6% p.a. for the unit fund account. For the low scenario, it earns a net investment return of 2.6%p.a. for the universal account value and 0.8%p.a. for the unit fund
account.
This diagram is for illustrative purpose only. For accurate calculation please refer to SI. 24
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Sun Enrich-i
Product Technical Features &
Underwriting
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Takaful diagram concept
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Product Technical Features
Product type Surplus sharing universal takaful plan.
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Product Technical Features (continued)
Surrender/ • The contract holder may opt to surrender the contract by making a
full withdrawal notification request for full withdrawal of the contract.
• The value of the universal account less deferred wakalah fee plus any
reinvested cash payout in the unit account will be payable.
• The Operator reserves the right to defer payment of surrender value by up to
6 months (to manage liquidity risk).
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Product Technical Features (continued)
Backdating of
Not allowed.
commencement date
Free-Look period Within 15 days of from the delivery date of the contract, the contract
holder may write to the Operator to cancel the contract. The Operator
will refund the contribution paid, less expenses which may have been
incurred for the medical examination of the person covered.
Grace period & lapsation 30 days starting from the contribution payment due date. If the
contribution is not paid within the grace period, the basic contract will
automatically goes to contribution break for as long as the value of the
universal account is sufficient to cover the monthly Tabarru’ and other
contract fees. Upon insufficient units for Tabarru’ and other contract
fees, the contract shall lapse. Any reinvested cash payout in the unit
fund account will be payable to contract holder.
If all contributions due are always paid within the grace period, the
contract shall not lapse. Tabarru’ will not be charged if the value of the
universal account is zero.
Taxation Takaful contribution paid under this Takaful product is eligible for
deduction as income tax relief under Family Takaful and EPF category,
subject to the regulations of the Inland Revenue Board of Malaysia.
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Product Technical Features (continued)
Reinstatement • When the basic contract lapses, the basic contract can be reinstated within
12 months from the date the contract lapsed subject to:
• No takaful coverage will be provided to the contract for the period between
the date the contract lapsed and the date the contract is reinstated.
• Contribution allocation and commissions will continue from the last
contribution paid.
• Tabarru’ will not be deducted for the duration between the lapsed date to
the reinstatement date.
• No reinstatement of contract is allowed if the contract is cancelled or
surrendered upon the contract holder’s request.
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Product Technical Features (continued)
Contribution break
• Contribution break is allowed any time after the contract is set in force. On
contribution break, the basic contract will remain in force for as long as there is
sufficient fund in the universal account to pay for Tabarru’ and other contract fees.
Tabarru’ and other contract fees will continue to be deducted during the
contribution break period.
• If the contributions are not paid on each contribution due date and the value of the
universal account is insufficient to pay for the tabarru' for this contract to maintain
the takaful coverage and benefits applicable, and/or if the value of the universal
account after deduction of the tabarru’ is insufficient to cover the amount of cash
payout, the remaining value of the universal account will be payable as cash payout,
to be allocated and reinvested into the investment-linked funds. This contract shall
lapse and the person covered will not have any takaful cover, benefit or value, and
any reinvested cash payout in the unit fund account will be payable to you.
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Product Technical Features (continued)
Contribution break
• When the contract holder resumes to pay for its regular contribution:
i. The contract holder may opt to resume regular contribution payments by paying
modal contribution. Unless all contributions in arrears are settled, the conditions
during contribution break shall remain.
ii. The commission scale will continue from where it has stopped prior to the
contribution break.
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Product Technical Features (continued)
Contract Termination
The coverage of the person covered will be terminated with immediate effect on the first
occurrence of any one of the following events:
i. Upon death of the person covered;
ii. Upon payment of claims under this benefit if the TPD benefit is equal to the death benefit;
iii. Upon the contract monthly anniversary immediately following the date where the value of the
universal account is insufficient for the relevant deduction to be made from it provided the
value of the universal account remains insufficient up to such contract monthly anniversary;
iv. Upon surrender/cancellation of the contract;
v. Upon lapsation of the contract; or
vi. After the final benefit payment.
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Eligibility Requirements
Entry age limit:
Issuance basis
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Underwriting Guidelines
Financial underwriting & Medical Not applicable however subject to Enhance Customer Due
underwriting Diligence.
Underwriting considerations Accept or reject basis
Contribution
Minimum RM10,000 p.a.
Maximum RM300,000 p.a.
Single top-up contribution
Minimum RM500 per transaction (in multiples of RM10)
Maximum 500% of the annualised contribution, up to the total top-
up amount of RM2 million per life.
The Operator reserves the right to restrict any top up payments at its sole discretion.
Note:
• The effective date of the top-up contribution shall coincide with the next monthly anniversary.
• Single top-up is only allowable during the contribution paying term while the contract is in force,
provided a top-up request form is submitted.
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Fees and charges
Wakalah fee The wakalah fee is the portion of contribution that is not apportioned
to the unit funds and is used to pay commissions and other
administrative expenses on the contract.
For takaful contributions:
Plan options
Contribution
(% of takaful contribution)
Year
10 Pay 20 Term 15 Pay 25 Term 20 Pay 30 Term
1 45.00% 52.50% 60.00%
2 30.00% 35.00% 40.00%
3 25.00% 30.00% 35.00%
4 20.00% 22.50% 25.00%
5 10.00% 12.50% 15.00%
6 2.50% 7.50% 10.00%
7 2.50% 5.00% 5.00%
8 to 9 0.00% 5.00% 5.00%
10 and onwards - - -
Total 135.00% 175.00% 200.00%
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Fees and charges (continued)
Tabarru’ The tabarru’ for the basic benefits shall be due on the contract
commencement date and on every monthly anniversary thereafter.
Tabarru’ rates are not guaranteed and may vary from time to time.
These rates may be revised by giving the contract holder at least 90
days’ written notice prior to the next contract anniversary. Any
revisions shall be effected at the individual contract anniversary.
Partial withdrawal fee Not applicable.
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Fees and charges (continued)
Fund management fee (FMF)
Fund management fees
Fund
(% per annum on NAV#)
Sun Life Malaysia Islamic Bond Fund 1.00%*
Sun Life Malaysia Islamic Equity Fund 1.50%*
Sun Life Malaysia AIIMAN Select Income Fund 1.20%*
Sun Life Malaysia Islamic Asia Pacific Equity Fund 1.80%*
Sun Life Malaysia Islamic World Equity Fund 1.75%*
Sun Life Malaysia Islamic Global Balanced Fund 1.80%*
*The Operator does not impose any FMF fee on the funds. The FMF is applied on the target fund by the
fund manager.
# NAV means Net Asset Value.
• The FMF is not guaranteed and may be subject to change.
• The FMF is not subject to SST.
All the above fees are not guaranteed and may be varied from time to time provided that at least 90 days'
notice in writing is given to you. Revisions shall take effect at the next contract anniversary after the notice
period, but any revision of the fund management fee may take effect at any time after the end of such
period.
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Sun Enrich-i
Exclusions
40
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Exclusions
Death benefit
The death benefit will not be payable if the death of the person covered is due to:
I. Pre-existing condition within 12 months from the contract commencement date or last
reinstatement date, whichever is later; or
II. Suicide (while sane or insane) within 12 months from the contract commencement date or last
reinstatement date, whichever is later.
In this case, the contract will be terminated and the value of the universal account (if any) and the
unit fund account (if any) as at the date of death, will be payable.
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Exclusions (continued)
For accidental death, no additional accidental benefit shall be paid if it is caused directly or indirectly,
wholly or partly, by any one of the following occurrences:
ii. Active duty in any navy, army, air force, military, fire service, civil defense, police or law
enforcement organisation;
iii. Self-inflicted injuries or suicide, while sane or insane;
iv. Being under the influence of drugs or any narcotic or due to intoxicating by liquor and/or illicit
substance;
v. Bodily infirmity, or mental or functional disorder, or illness or disease of any kind, or any infection
other than an infection occurring simultaneously with and in consequence of a cut or wound of an
accidental injury;
vi. Childbirth, pregnancy and related complications thereof;
42
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Exclusions (continued)
vii. Criminal act, involvement in a breach of law (unless as an innocent party) or membership of an
illegal organisation;
viii. Entering, operating or servicing, ascending or descending from or with any aerial device or
conveyance except while the person covered is in an aircraft operated by a commercial
passenger airline on a regular schedule passenger trip over its established passenger route;
ix. Participation in any hazardous sport or pastime or activities, including but not limited to aerial
activity, bungee jumping, rock climbing or mountaineering, underwater activities, racing of any
type other than on foot;
x. Pre-existing physical or mental defect or infirmity;
xi. War, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be
declared or not), strike, riot, civil war, rebellion, revolution, insurrection, civil commotion
assuming the proportions of or amounting to an uprising, military or usurped power;
xii. While engaging in professional sport activities of any kind; or
xiii. Willful or negligent exposure to unnecessary risks or perils.
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Exclusions (continued)
Total and Permanent Disability (TPD) benefit
No benefit shall be payable if the total and permanent disability of the person covered resulted from
the following:
i. A pre-existing condition within the first 12 months of the contract commencement date or last
reinstatement date, whichever is later;
ii. War, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be
declared or not), strike, riot, civil war, rebellion, revolution, insurrection, civil commotion
assuming the proportions of or amounting to an uprising, military or usurped power;
iii. Being under the influence of drugs, any narcotics or due to intoxication by liquor and/or illicit
substance;
iv. Self-inflicted injuries or suicide, while sane or insane;
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Exclusions (continued)
v. Entering, operating or servicing, ascending or descending from or with any aerial device or
conveyance except while the person covered is in an aircraft operated by a commercial passenger
airline on a regular schedule passenger trip over its established passenger route;
vi. Criminal act, involvement in a breach of law (unless as an innocent party) or membership of an
illegal organisation;
vii. Acquired Immuno-deficiency Syndrome (AIDS), AIDS-related complications, or infection by
Human Immunodeficiency Virus (HIV) in the person covered;
viii. Active duty in any navy, army, air force, military, fire service, civil defense, police or law
enforcement organisation; or
ix. Participation in any hazardous sport or pastime or activities, including but not limited to aerial
activities, bungee jumping, rock climbing or mountaineering, underwater activities, or racing of
any type other than on foot.
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Exclusions (continued)
In addition to the TPD benefit exclusions as stated in Slide 44 to 45, no additional benefit will be paid
if the accidental TPD is caused directly or indirectly, wholly or partly, by any one of the following
occurrences:
i. Active duty in any navy, army, air force, military, fire service, civil defence, police or law
enforcement organization;
ii. Bodily infirmity, or mental or functional disorder, or illness or disease of any kind, or any
infection other than an infection occurring simultaneously with and in consequence of a cut or
wound of an accidental injury;
iii. Childbirth, pregnancy and related complications thereof;
iv. Pre-existing physical or mental defect or infirmity;
v. While engaging in professional sport activities of any kind; or
vi. Wilful or negligent exposure to unnecessary risks or perils
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Exclusions (continued)
Pre-existing condition means any injury, illness, condition or symptom that existed during the 12
months prior to the contract commencement date or last reinstatement date, whichever is later, for
which:
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Sun Enrich-i
Frequently Asked Questions
(FAQs)
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Frequently Asked Questions (FAQs)
1 What is this product about?
This is a limited pay universal takaful plan that offers a combination of takaful protection
with savings element for the person covered. This plan provides the coverage on death
or total and permanent disability (TPD), accidental death/TPD benefit, cash payout and
final benefit at the end of the contract term.
2 How will I receive the Cash Payout (CP)?
Cash Payout will be reinvested to the investment-linked funds with 100% allocation.
Cash payout is payable every two contract years starting from the end of the second
contract year until maturity, provided that the contract is in force and all contributions
are paid within the grace period of each contribution due date.
3 Any condition to do partial withdrawal?
The value in the unit fund account can be withdrawn at any time and is not subjected to
any charges. The contract holder shall specify the withdrawal amount (in RM) and the
proportion of the withdrawal amount (in RM) to be withdrawn from the funds.
The minimum withdrawal amount is RM200 per transaction and the minimum holding
amount after withdrawal is RM200 per contract.
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Frequently Asked Questions (continued)
4 Any charges for partial withdrawal?
No charges.
5 What is the arrangement if the client is interested to contribute RM500,000 p.a.?
Client can only enroll with the maximum annual contribution up to RM300,000.
6 Any limit for financial underwriting?
No financing underwriting, subject to Enhance Customer Due Diligence.
7 Will the CP resume when the contribution has been paid up to date?
Yes.
8 What will happen when there is a contribution break?
If there is a contribution break, the contract will remain in force for as long as there is
sufficient fund in the universal account to pay for the Tabarru’ and other contract fees.
Tabarru’ and other contract fees will continue to be deducted during the contribution
break period. If the value of the universal account after deduction of the tabarru’ and
other contract fees is insufficient to cover the amount of cash payout, the remaining value
of the universal account will be payable as cash payout, to be allocated and reinvested
into the investment-linked funds. The contract shall lapse at the next monthly anniversary
and any reinvested cash payout in the unit fund account will be refunded to the contract
holder.
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Claims Procedure
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Claims Procedure
Standard claims procedure with the required documents as follows:
i. Death
The claimant shall notify on the death of the person covered immediately and furnish the Operator
with all the relevant information at no expense to the Operator, within a period of 30 days from the
date of death.
Failure to give the required notice within such time shall not invalidate any claim if it shall be shown
not to have been reasonably possible to give such notice and that notice was given as soon as
reasonably possible.
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Claims documents
Claim Type Documents requirement
Death Claims Claimant’s statement
a) Duly completed death claim form;
b) Certified true copy of the death certificate;
c) Certified true copy of the burial permit;
d) Medical attendance report ;
e) Certified true copy of the deceased’s NRIC/ birth certificate;
f) Original contract document/Takaful certificate (If the original contract
document/takaful certificate is lost, statutory declaration for lost
contract/certificate is required);
g) Certified true copy of the claimant’s NRIC;
h) Discharge form; and
i) Any other documents, if required by the Operator.
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Claims documents (continued)
Claim Type Documents requirement
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Claims documents (continued)
Claim Type Documents requirement
TPD claims a) TPD claim form;
b) Medical attendance report on the TPD Claim after 6 months from the
disability date;
c) Certified true copy of the SOCSO’s report;
d) Letter from the employer ;
e) Original contract document/Takaful certificate (If the original contract
document/takaful certificate is lost, to submit statutory declaration for
lost contract/certificate);
f) Certified true copy of the police report (if the disability was caused by
an accident);
g) Newspaper cutting (if the disability was caused by an accident);
h) Copy of all relevant investigation results, hospital reports, CT/MRI Scan,
X-ray report and etc.;
i) Medical certificate (if any);
j) Certified true copy of the person covered’s NRIC;
k) Discharge receipt;
l) Original photographs for permanent disablement where necessary; and
m) Any other documents, if required by the Operator.
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Thank you
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