BULACAN STATE UNIVERSITY

C I T Y O F M A L O L O S, B U L A C A N, P H I L I P P I N E S

QUALITY POLICY

We at Bulacan State University (BulSU) are committed to provide excellent instruction,

research and extension services.

We shall implement an internationally recognized management system in all aspects of our

operations, processes and services in line with our commitment and in achieving our
objectives.

To continually improve our quality performance and the effectiveness and suitability of our
quality management system, we shall:

 Comply with applicable laws and regulations, the requirements of our stakeholders,
industry initiatives and other requirements we subscribe to;

 Assess the needs of our customers and strive to exceed their expectations;

 Provide assurance to our students, partners and other stakeholders to quality services by
offering excellent instruction, pioneering research, and providing value-adding extension
services and responsive engagements;

 Establish quality objectives aimed at improving the efficiency of our operations, processes
and procedures for sustainable growth; and

 Capacitate our employees and staff to maintain a highly competent, motivated and reliable
workforce, thereby ensuring work is performed with excellence.

This quality policy shall be communicated throughout BulSU and made available to interested
parties, to ensure that it continuously provide us overall direction in improving customer
satisfaction and efficient services.

Approved through Referendum No. 3, series of 2017 dated March 15, 2017

Revision: 0
March 06, 2017