Job Hunt Process

Brainstorm the Job Hunt Process

1. Search Things to consider: gender,

age, salary, type of job, city,
a. Jobs Ads (the news/bulletin boards)
requirements
b. Job Boards (linkdn – buscojobs – bumeran)
c. Recruiters & Headhunters (Manpower, Advice, Pwc)

2. Application Include:
a. Resume Personal information.
Skills and qualifications: degrees,
b. CV (curriculum vitae)
Experience, work history, etc.
c. Application letter or cover letter Personality traits
d. Online application Reasons for choosing you

3. Interview Think about possible questions. Research the company. Consider appearances. Focus.
Control your nerves. Make notes. Ask questions.

Worksheets included:

1. Job Advertisements
2. Cover letter (w/homework worksheets)
3. Curriculum Vitae (w/group work: critical thinking activity)
4. Job Interview (w/group work: critical thinking activity)
5. Job Search Final Project (w/roleplay rubric)

You can access to all the audio recordings and videos using the QR codes included in the
worksheets.
Prof. Ana Laura López – Piriápolis, Uruguay
 Job advertisements
1 2

Complete the chart with

data from the ads above.

skills & method of

position employer experience personality
qualifications application

Source: http://esol.britishcouncil.org/content/teachers/lessons-and-activities/work Prof. Ana Laura López

A cover letter 6 Freeland St.
Greenwich
London
Look at this job advertisement and read Jenny’s letter of application.
9th April, 2010
Blue Line Cruises
24 Cavendish Grove
London

Dear Sir or Madam,

I have seen your advertisement

for photographers in ‘The Evening
News’ (1) ____.
My name is Jenny Curtis, and I
am 20 years old. At school, I (2)___,
and two B passes (Spanish and French)
at Advanced level. Since I finished
school two years ago I have been
working as a photographer’s assistant
Choose the appropriate phrase below to complete the gaps in the for a local newspaper.
letter. (3) ____and I really like to
- and I thought that’s the job for me! travel; I would welcome the
- and I am writing to apply for the post. opportunity to work on a cruise
- obtained A-B grades in 7 final exams. ship.(4)____ and I enjoy working with
- ended up with 7 A’s and C’s. people very much.
- I have always been interested in photography. I would be available for an
- I’ve always enjoyed taking photos of my family and cats. interview at any time and(5)____. I
look forward to hearing from you.
- My friends think I’m really funny, I’ve always been popular.
- I think I am a very self-motivated and hardworking person. Yours faithfully,
- I can supply you with the names of two references.
- If you want, you can phone two of my friends – they said Jenny Curtis
they’d be references.
Jenny Curtis
Justify your choices. Think about the following :
• Contractions  Informal punctuation
• Irrelevant information  Words/expressions used in everyday speech
Read the letter again. Match the descriptions below with each paragraph of the letter (write the number of the paragraph)
a. ………… Availability, references. c. ………… Reasons for writing.
b. ………… Relevant qualifications and experience. d. ………… Reasons for wanting the job.
Now that you have completed the letter, answer the following questions:
a. What’s the name of the company and where is it located? Did Jenny study photography?
b. What sort of person is needed for the job? Do you think Jenny is suitable for the job? Why?

My qualifications include… I read your advertisement… I am writing in connection to…

I am writing because I am interested in… I would welcome the opportunity to… I would be happy to attend an interview…
Beginning and ending
▪ If you don’t know the name of the person, start with Dear Sir or Dear Madam and end Yours faithfully.
▪ If you are given a name, use it in full, for example Dear Mr. Banks, and end Yours sincerely.
▪ Finish it with your signature and full name written under it.
Linking Words
▪ Opinion: I think, I believe, I insist
▪ Listing points: First of all, Secondly, Also, Next, Then, After this/that, Last(ly), All in all
▪ Cause/effect: Because (of this), So, As a result
▪ Examples: For example, such as, especially
▪ Contrast: But, However, Although, Despite
▪ Time: when, before, until, while, after

Source: Wavelength Pre-intermediate Prof. Ana Laura López

 A cover letter – layout
Address of the person writing 6 Freeland St.
the letter Greenwich
London
Date
9th April, 2010
Name and Address of the person
or business receiving the letter Blue Line Cruises
(+ name and position if you know it) 24 Cavendish Grove
London
Greeting
Dear Sir or Madam,

Reason why you are writing the I have seen your advertisement for
letter. photographers in ‘The Evening Mail’ and I am
writing to apply for the post.
My name is Jenny Curtis, and I am 20
More details and information. years old. At school, I obtained A-B grades
▪ Name in 7 final exams, and two B passes (Spanish
▪ Age and French) at Advanced level. Since I
▪ Academic information finished school two years ago I have been
▪ Previous experience working as a photographer’s assistant for a
local newspaper.
I have always been interested in
▪ Personality photography and I really like to travel; I
▪ Reasons for wanting the job would welcome the opportunity to work on a
cruise ship. I believe I am a very self-
motivated and hardworking person and I enjoy
working with people very much.
▪ Availability
I would be available for interview at
▪ References any time and I can, if necessary, supply you
with the names of two references.
It signals the end of the letter.
I look forward to hearing from you.
Complimentary closing:
▪ Yours faithfully Yours faithfully,
▪ Yours sincerely
Jenny Curtis
Signature with full name written Jenny Curtis
under it.

Read the following job advertisement which appeared in yesterday Daily

Newspaper, and fill in the blanks using the following words:
dynamic candidate graduate salary
requires experience resumé cover

In pairs, write one of the following letters of application:

a. Jean Grey, 18. Hard-working, good at Math.
Good grades at school. Wants a job as a
cashier in a supermarket. Experienced. Job
advertised in the ‘Oxford Times’.
b. Scott Summers, 25. Administration and Accounting
degrees from London University. Hardworking. 2 years experience
working as a manager assistant. Wants a work as a secretary in a big company. Job
advertised in the ‘London’s Herald’.
c. Gwen Stacy, 20. Three B’s and one A in her final exams. Loves children. Wants a job
as a teacher’s assistant in a kindergarten. 4 years experience working as a baby
sitter. Job advertised in the ‘The Evening Mail’.

Source: Wavelength Pre-intermediate Prof. Ana Laura López

 imagine you are applying for this job →

organize your ideas, complete the chart with the

information you are going to include. You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are applying

for this job →
organize your ideas, complete the
chart with the information you are going to include.
You’ll need to create a fictional background for this
task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagine you are
applying for this job →
organize your ideas,
complete the chart with the information you
are going to include. You’ll need to create a
fictional background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are applying for this job →

organize your ideas, complete the chart with the
information you are going to include. You’ll need to create a fictional
background for this task. /8

create your CV (PRINTED). /10

Write the cover letter to apply (PRINTED). /12

Prof. Ana Laura López

 imagine you are applying for this job 
organize your
ideas, complete the chart with the
information you are going to include.
You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are applying for this job 

organize your
ideas, complete the chart with the
information you are going to include.
You’ll need to create a fictional
background for this task /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagine you are applying
for this job →
organize your ideas, complete the
chart with the information you are going to include. You’ll
need to create a fictional background for this task.
/8

create an appropriate CV
(PRINTED) /10

Write the cover letter to apply.

(PRINTED) /12

Prof. Ana Laura López

imagine you are applying for this

job →.
organize your ideas, complete the chart with the
information you are going to include. You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagine you are
applying for this job →.
organize your ideas, complete
the chart with the information you are going to include.
You’ll need to create a fictional background for this
task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are

applying for this job →.
organize your ideas, complete the
chart with the information you are going to include. You’ll
need to create a fictional background for this task.
/8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López
 imagine you are
applying for this job →.
organize your ideas, complete the
chart with the information you are going to include. You’ll
need to create a fictional background for this task.
/8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are

applying for this job →.
organize your ideas, complete the
chart with the information you are going to include. You’ll
need to create a fictional background for this task.
/8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagine you are
applying for this job →.
organize your ideas, complete the
chart with the information you are going to include. You’ll
need to create a fictional background for this task.
/8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

you are applying for this job →.

organize your ideas, complete the chart with the
information you are going to include. You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagineyou are applying for this job 
organize your ideas, complete the chart with
the information you are going to include. You’ll need to create a
fictional background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are applying for this job 

organize your ideas,
complete the chart with the information
you are going to include. You’ll need to
create a fictional background for this
task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagine you are applying for this job 
organize your ideas,
complete the chart with the information you are
going to include. You’ll need to create a
fictional background for this task.
/8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are applying for this job 

organize your ideas, complete
the chart with the information you are going to
include. You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagine you are applying for one of these jobs 
organize your
ideas, complete the chart with the
information you are going to include.
You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are applying for this job 

organize your ideas,
complete the chart with the information you
are going to include. You’ll need to create a
fictional background for this task.
/8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 imagine you are applying for this job 
organize your ideas,
complete the chart with the information you are
going to include. You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

imagine you are applying for this job 

organize your
ideas, complete the chart with the
information you are going to include.
You’ll need to create a fictional
background for this task. /8

create an appropriate CV (PRINTED) /10

Write the cover letter to apply (PRINTED) /12

Prof. Ana Laura López

 Curriculum Vitae P ia, Diana and Laura want a job, and
they use different ways to apply.

Name: Pia Marcotti A traditional CV

Age: _________1
Place of Birth: __________2, Italy
235 Rose St. - Boston, USA
 (+1)134-220-4200
 pmarcotti@gmail.com
• Marketing & Finance Degrees: University of Boston – June 2001
• Bachelor Degree: St. Peter’s High School – June 1996
A) Read the different parts of Pia’s CV
and write the CORRECT SUBTITLES.
B) Listen to the 1st part of the interview
and tell me if these are TRUE or FALSE:
1. John showed Pia around the Company.
2. The Company is very big.
3. About 15 people work at Roscoe Int.
4. Pia didn’t have her CV.

C) Listen to the 2nd part of the interview

• June 2001 - July 2002: Meals on Wheels ( ______3 year)
Caterers ______________4. Main responsibilities: advertising,
and complete Pia’s CV
leaflets, ______________ __________5 and ____________6. (information is not in order).
• January 2003 - May 2005: Bradford Footwear ( ______7 years)
___________8 company. Worked in ____________9 department.

• Languages: English (native), _________10 (fluent), __________11

(good - ______12 years of study).
• Computing: MS Office (advanced), Photoshop (good).

• Mr. Mark Hanson – Manager at Bradford Footwear

mhanson@gmail.com

• July 2002 - December 2003: Travelled to ______________13,

and _____________14 ( ______15 months).

A Video CV Pia

D) Watch these Video CVs and answer these questions:

1. Do you think Diana and Laura’s CVs are good? Why/why not?
2. What are their similarities and differences?
3. What are the benefits of a video CV?
Diana Laura
E) HOMEWORK: Watch again and complete the chart (some information is missing):
skills &
residences personality experience contact
qualifications

Diana

Laura

Source: adapted from http://esl-lounge.com/ Prof. Ana Laura López Cazarré

 Transcript
John: Ah, good morning, Pia Marcotti, isn't it?
Pia: Yes, good morning....
John: Oh, I'm John Reeves. I manage the sales department here at Rosco
International. You can call me John.
Pia: Ok John.
John: Have you already been shown around the company?
Pia: Yes, I got here at 9am and Suzy gave me a tour of the place.
John: And what did you think?
Pia: It's a lot bigger than I thought it would be.
John: Yes, a lot of people say that. Now we have over fifty people working for us
here. Did you bring your CV?
Pia: I sent it by e-mail last week.
John: Oh yes, of course. I was reading it only yesterday. Now, where is it....ah, here
it is, here we are. Pia Marcotti, 26 years old, born in Rome...hmmm...ok, let's
see. Now, tell me something about your work experience Pia.
Pia: Well, I worked in the offices of my mother's company when I left university.
John: And what sort of company does your mother run?
Pia: It's a caterers. She does the catering for weddings, graduations, funerals, that
type of thing.
John: And how long did you work there for?
Pia: About a year or so. They put me on the phones, and I was also responsible for
all the advertising and our leaflets, business cards and the website.
John: So, you didn't do any of the cooking?
Pia: No ... they kept me a long way from the kitchen.
John: So, what did you do after that?
Pia: Well, I traveled for a little while, mostly in Europe and a little in South America.
John: How long did you go traveling for?
Pia: Oh, it wasn't too long. Maybe about six months. I had a job that was going to
start at the end of the year, so I had about six months free, so I thought "why
not?".
John: Did you have any problems with the languages where you went?
Pia: Not really. I speak Italian and Spanish quite well…
John: Oh yes, it's written here on your resume, isn't it? How long have you been
studying those languages?
Pia: Well, my father is Italian, so I am fluent in Italian. I have studied Spanish for
about seven years so I can get by pretty well in that too.
John: Actually, we do have a lot of business with Sicily so your Italian could be really
important.

Source: adapted from http://esl-lounge.com/ Prof. Ana Laura López Cazarré

 Pia: I would really like the chance to use my Italian for work.
John: What did you do when you came back from your travels?
Pia: Well, as I said before, I already had another job lined up and that was in a
small shoe company just outside town.
John: Err...Bradley Footwear, it's called, isn't it?
Pia: Bradford Footwear.
John: Ah yes, here it is. It says here you worked in their sales department. How long
did you do that for?
Pia: I was there for three years and I worked in the sales department for two of
those three years.
John: Did you enjoy the work?
Pia: Well, it was fun at the beginning, but it's not a very large company and they
only have a few customers in the region, so it got pretty repetitive after a
while. That's why working for an international company like yourselves would
really interest me.
John: OK, let's go and get a cup of coffee and we can continue this conversation
afterwards.

Source: adapted from http://esl-lounge.com/ Prof. Ana Laura López Cazarré

 A Job Interview
1) Look at the list below. Do you think they are good or bad things
to say in an interview? Put G (Good) or B (Bad) in each sentence.

a. I'm looking for new challenges.

b. I'm really nervous.
c. How much will I earn?
d. My weakness is that I work too hard.
e. In the short-term, I want to develop my sales skills
and gain more experience.
f. I really need this job!
g. My current boss is horrible.
h. Can you tell me more about the day-to-day
obligations of this job?
i. No, I don't have any questions.
j. I work well under pressure. I find it very motivating.

2) Now, complete the article with statements from activity 1.

Do you agree with the article?

3) Here are some tips for a successful job interview,

complete the infographic and add two more tips.

a. Be punctual.
b. Be yourself and show your personality.
c. Bring copies of your CV.
d. Bring pen and paper.
e. Dress appropriately.
f. Know the company/business you’re
applying for.
g. Know your strengths/weaknesses.
h. Prepare your answers to common job
interview questions.
i. Silence your phone.
j. Take care with your body language.

4) There are four types of interview questions. Match the type of question with the explanation below.

a b c d
Personal Out-of-the-box Situational Behavioral
• Professional goals. • Creativity • Decision-making • Past behavior
• Qualifications • Critical • Confidence • Attitude &
• Work style thinking • Hypothetical motivation
• Interest in the • World view situations • Work ethics
company

These questions present the These questions invite the These questions give insight These questions give an idea
candidate with an imaginary candidate to recall a past in the candidate’s personality, about a candidate's creativity
situation and ask them what experience and describe motivations and interest in and thought processes.
they would do. how they handled it. the position.

Classify these 1- Can you sell me this pen? ____ 3- Tell me about a time when you had to solve a difficult problem. ____
examples: 2- Can you list your strengths? ____ 4- What would you do if there was a blackout in your shop? ____

Source: Attending a job interview - https://www.linguahouse.com Prof. Ana Laura López Cazarré
5) Work in groups, read the questions and answers cards and:
a. match the questions to their answers.
b. classify the questions into the four types of questions, write P, O, S or B
c. decide which Q/A corresponds to j o b 1, j o b 2 or b o t h .

answer type job answer type job

1. 11.
2. 12.
3. 13.
4. 14.
5. 15.
6. 16.
7. 17.
8. 18.
9. 19.
10. 20.
2
a
6) Now, listen again and correct the mistakes. Which of the jobs
is Ms. Badura applying for?

Interviewer: Good morning Ms. Badura, please have a seat.

Kate: Good morning, it's nice to meet you.
Interviewer: Could you tell me who you work for currently?
Kate: Yes. I'm working for KP Lewis.
Interviewer: How long have you been working for them?
Kate: I've been working for KP Lewis for the past eight years.
Interviewer: And how long have you been working in the marketing department?
Kate: I've been working in marketing for the past eight months.
Interviewer: And why are you leaving your position?
Kate: Well, to be frank, I feel that I cannot use all my experience in my current
job, and the position that you offer looked like an excellent match for me.
Interviewer: You know this position requires a lot of travel. Is that a problem for you?
Kate: No, no, that's not a problem. In fact, I really enjoy travelling and I don't have a husband to look
after, so it's fine.
Interviewer: Have you had any experience in marketing?
Kate: Yes. As you can see from my CV, I worked part-time as a representative for a language
academy. They were offering summer Italian courses and I had to visit different agencies.
Interviewer: That's interesting. How successful were you?
Kate: Well, the academy I worked for managed to increase registrations as a result of my collaboration.
Interviewer: Very interesting...so what are your goals for the future?
Kate: Well, in the long-term I want to develop my marketing skills and gain more experience in selling.
In the short-term, I would like to obtain a high position in a growing company... like yours.
Interviewer: And tell me...what is your greatest strength?
Kate: Well, I admit, I tend to wait until the last minute to make arrangements. But I'm getting better
at this and I've just realized that scheduling in advance makes more sense.
Interviewer: How do you cope with stress?
Kate: Actually, I work quite well under stress. I find it very motivating and it helps my focus on what
I have to do.

Source: Attending a job interview - https://www.linguahouse.com Prof. Ana Laura López Cazarré
 1. What can you tell us about a- I love to learn new things. I’m very organized, and I
follow directions exactly, but I can be creative when I
yourself? need to.

2. What salary are you b- I want this job because it emphasizes sales and
seeking? marketing, two of my greatest skill sets.

c- I would definitely choose jeans. They are very

3. Why do you want this job? versatile, and go with any kind of top, formal or casual.
Also, they look good even if you rip them!

4. How would you manage a

customer who isn’t happy d- I would talk to my boss about it, but only if I thought
with your service, even if the error would be bad for the company.
he is wrong?
5. If you know your boss is e- Last New Year our restaurant was full and there
100% wrong about were a lot of people waiting for a table. I asked the boss
something, what would if we could serve free soda to the people waiting, so
you do? everybody was happy.

6. Tell me of a time you had

f- Try 888 + 88 + 8 + 8 + 8 = 1,000.
to leave a job.

g- Two years ago, I worked in a small clothing store in

7. Give me an example of Michigan. The work environment was nice, but I felt
your biggest achievement. that I couldn’t use all my skills. I needed a bigger
challenge, so I looked for another position.

8. Tell me about a difficult h- Well, in my last job I changed the store arrangement
challenge you faced. How to show some products better. Our sales went up 20%
did you solve it? in the next quarter, it was a great achievement!

9. How can you add eight i- Well, no matter if the client is right or wrong, I
would listen to their concerns and try to solve the
eights to reach 1000? problem.

10. What piece of clothing do j- What I’m really looking for is something around
$35,000. I believe that’s the average salary in Sales, and
you identify with? it’s one I’m comfortable with.

Source: Attending a job interview - https://www.linguahouse.com Prof. Ana Laura López Cazarré
 11. Do you have any k- Actually, I Googled you. I wanted to find out
questions for me? more about your company before I applied.

12. What are your goals for l- I see myself as a top-performing employee in a
the future? well-established restaurant like this one.

13. What are your greatest m- I would be an egg. They are perfect; they contain
everything you need to be healthy. They are very
weaknesses? versatile and easily adaptable for different dishes.

14. How would you deal with

n- I would note the mistake and learn from it. All
pressure on the
dishes must be perfect.
workplace?

15. What would you do if the o- If I had a cook who is not working right, I would
work of one of your cooks first try to investigate why he or she is having a
wasn’t good? problem, and if I can do something to help.

16. Suppose a dish that you p- Well, I can’t sit still for extended periods of
prepared got sent back. time. That’s why I’m looking for a job where I can
What would you do? be on movement. A kitchen job is perfect for me.

q- Well, in a kitchen you must work as a team, but

17. Tell me of a time you sometimes it can be difficult. In my last job one of
worked in sales. the cooks was having problems, so I helped him to
improve his work.

18. Give an example of how r- I would focus on my job and my daily

you worked on a team. obligations. I wouldn’t let the pressure to affect me.

19. If you were food, what s- Yes. As you can see from my CV, I worked part-
time as a sales assistant for a big department store.
food would you be? I really enjoyed that position.

20. What was the last thing t- Yes. Can you tell me more about the day-to-day
you Googled? responsibilities of this job?

Source: Attending a job interview - https://www.linguahouse.com Prof. Ana Laura López Cazarré
 Key
Personal Situational
1. What can you tell us about yourself?
2. What salary are you seeking?
3. Why do you want this job?
4. How would you manage a customer who
isn’t happy with your service, even if he
is wrong?
d- I would talk to my boss about it, but only if I thought the error would be bad
5. If you know your boss is 100% wrong about
something, what would you do?
6. Tell me of a time you had to leave a job.
7. Give me an example of your biggest
achievement.
8. Tell me about a difficult challenge you
faced. How did you solve it?
9. How can you add eight eights to reach
1000?
10. What piece of clothing do you identify c- I would definitely choose jeans. They’re very versatile, and go with any kind
with?
11. Do you have any questions for me?
12. What are your goals for the future?
13. What are your weaknesses?
14. How would you deal with pressure on
the workplace?
15. What would you do if the work of one o- If I had a cook who is not working right, I would first try to investigate why
of your cooks wasn’t good?
16. Suppose a dish that you prepared got
sent back. How would you handle that
situation?
17. Tell me of a time you worked in sales.
18. Give an example of how you worked
on a team.
19. If you were food, what food would
you be?
20. What was the last thing you Googled?
Source: Attending a job interview - https://www.linguahouse.com
Behavioral Out-Of-The-Box
a- I love to learn new things. I’m very organized, and I follow directions exactly,
1-2
but I can be creative when I need to.
j- What I’m really looking for is something around $35,000. I believe that’s the
1
average salary in Sales, and it’s one I’m comfortable with.
b- I want this job because it emphasizes sales and marketing, two of my
1
greatest skill sets.
i- Well, no matter if the client is right or wrong, I would listen to their concerns
1-2
and try to solve the problem.
1-2
for the company.
g- Two years ago, I worked in a small clothing store in Michigan. The work
environment was nice, but I felt that I couldn’t use all my skills. I needed a 1
bigger challenge, so I looked for another position.
h- Well, in my last job I changed the store arrangement to show some products
better. Our sales went up 20% in the next quarter, it was a great 1
achievement!
e- Last New Year our restaurant was full and there were a lot of people waiting
for a table. I asked the boss if we could serve free soda to the people 2
waiting, so everybody was happy.
f- Try 888 + 88 + 8 + 8 + 8 = 1,000. 1-2
1
of top, formal or casual. Also, they look good even if you rip them!
t- Can you tell me more about the day-to-day responsibilities of this job? 1
l- I see myself as a top-performing employee in a well-established restaurant
2
like this one.
p- Well, I can’t sit still for extended periods of time. That’s why I’m looking for a
2
job where I can be on movement. A kitchen job is perfect for me.
r- I would focus on my job and my daily obligations. I wouldn’t let the pressure
2
to affect me.
2
he or she is having a problem, and if I can do something to help.
n- I would note the mistake and learn from it. All dishes must be perfect. 2
s- Yes. As you can see from my CV, I worked part-time as a sales assistant for a
1
big department store. I really enjoyed that position.
q- Well, in a kitchen you must work as a team, but sometimes can be difficult.
In my last job one of the cooks was having problems, so I helped him to 2
improve his work.
m- I would be an egg. They are perfect; they contain everything you need to be
2
healthy. They are very versatile and easily adaptable for different dishes.
k- Actually, I Googled you. I wanted to find out more about your company
1
before I applied.
Prof. Ana Laura López Cazarré
7) There are four kinds of interview questions. Match the kind of question with the explanation below.

a b c d
Personal Out-of-the-box Situational Behavioral
• Professional goals. • Creativity • Decision-making • Past behavior
• Qualifications • Critical • Confidence • Attitude &
• Work style thinking • Hypothetical motivation
• Interest in the • World view situations • Work ethics
company

These questions present the These questions invite the These questions give insight These questions give an idea
candidate with an imaginary candidate to recall a past in the candidate’s personality, about a candidate's creativity
situation and ask them what experience and describe motivations and interest in and thought processes.
Script
they would do. how they handled it. the position.
c d a b

1- Can you sell me this pen? __b__ 3- Tell me about a time when you had to solve a difficult problem. __d__
2- Can you list your strengths? __a__ 4- What would you do if there was a blackout in your shop? __c__

Interviewer Good morning Ms. Badura, please have a seat.

Kate Good morning, it's a pleasure to meet you.
Interviewer Could you tell me who you work for at the moment?
Kate Yes. I'm working for KP Lewis.
Interviewer How long have you been working for them?
Kate I've been working for KP Lewis for the past three years.
Interviewer And how long have you been working in the accounting department?
Kate I've been working in accounts for the past eight months.
Interviewer And why are you leaving your job?
Well, to be honest, I feel that I cannot use all my skills in my current job, and the
Kate
position that you offer looked like an excellent match for me.
Interviewer You know this job requires a lot of travel. Is that a problem for you?
No, no, that's not a problem. In fact, I really enjoy travelling and I don't have a
Kate
family to look after, so it's fine.
Interviewer Have you had any experience in sales?
Yes. As you can see from my CV, I worked part-time as a representative for a
Kate language school. They were offering summer language courses and I had to visit
different agencies.
Interviewer That's interesting. How successful were you?
Well, the school I worked for managed to increase registrations as a result of my
Kate
collaboration.
Interviewer Very interesting...so what are your goals for the future?
Well, in the short-term I want to develop my sales skills and gain more
Kate experience in selling. In the long-term, I would like to obtain a high position in a
growing company...like yours.
Interviewer And tell me...what is your greatest weakness?
Well, I admit, I tend to wait until the last minute to make appointments. But I'm
Kate getting better at this and I've recently realized that scheduling in advance makes
more sense.
Interviewer How do you cope with pressure?
Actually, I work quite well under pressure. I find it very motivating and it helps
Kate
my focus on what I have to do.

Source: Attending a job interview - https://www.linguahouse.com Prof. Ana Laura López Cazarré
Group work: CREATE THOMAS’ CV

T homas is applying to a new job as Manager at

documents to complete his CV.
THE TABLE restaurant. Use Thomas’

Curriculum Vitae
PERSONAL DETAILS
Name: Age:
Place of Birth: Date of Birth: / /
Nationality: Marital Status:

CONTACT INFORMATION




QUALIFICATIONS
• Marketing & Finance Degrees: University of Boston – June 2001
•
•
•
• 1996

SKILLS
• Languages:
• IT:

EXPERIENCE
• June
• June
•

REFERENCES
• June
• June
• June
•

OTHER EXPERIENCES
• June

•
Group work: CREATE AMELIA’S CV

A
melia is applying to a new job as Manager at the HILTON Hotel. Use Amelia’s
documents to complete her CV.

Curriculum Vitae
PERSONAL DETAILS
Name: Age:
Place of Birth: Date of Birth: / /
Nationality: Marital Status:

CONTACT INFORMATION




QUALIFICATIONS
• Marketing & Finance Degrees: University of Boston – June 2001

•
SKILLS
• Languages:
• IT:

EXPERIENCE
• June

• June

REFERENCES
• June

• June

• June

OTHER EXPERIENCES
• June
Key

Curriculum Vitae
PERSONAL DETAILS
Name: Thomas Jay Briggs Age: 35
Place of Birth: Brighton, UK Date of Birth: 03/11/1985
Nationality: British Marital Status: Married
CONTACT INFORMATION
44 Preston Rd. Brighton, UK
 220 7826 254
 thomasb@gmail.com

QUALIFICATIONS
• Bachelor Degree - Jefferson Highschool - 2004
• Culinary Arts Degree – The Culinary Institute – 2006
• Mexican Gastronomy Degree – Superior de Gastronomía – 2008 (Mexico)
• Superior French Cuisine Degree – The French Culinary Institute – 2012 (France)
• Restaurant Management Degree – Nottingham University – 2015
SKILLS
• Languages: Spanish (good) French (good)
• IT: MS Office 2000
EXPERIENCE
• 2005 – 2009: St John Coffee Shop – cook
• 2009 – 2015: Mexicana Restaurant – chef
• 2015 – present: Triangles Bar & Grill – restaurant manager
REFERENCES
• Megan Williams – Rhino clairem@novatechtechnologies.com.uk
• Nancy Smith – St. John’s coffee shop nancy@stjohns.com.uk
• Gregory Spencer – Mexicana Restaurant gspencer@mexicana.com.uk
OTHER EXPERIENCES
• February 2008 to May 2008 – travelled to Mexico (four months)
• May 2012 to August 2012 – travelled to France (three months)
 Curriculum Vitae
PERSONAL DETAILS
Name: Amanda Rose Sanford Age: 35
Place of Birth: Brighton, UK Date of Birth: 13 /03/1985
Nationality: British Marital Status: Married
CONTACT INFORMATION
44 Preston Rd. Brighton, UK
 220 2625 784
 sanford@hotmail.com.uk
QUALIFICATIONS
• Bachelor’s Degree - Jefferson Highschool - 2004
• Hospitality and Tourism Degree - York Technical Institute – 2007
• Bookkeeping degree – Universal Accounting Institute – 2010
• Hotel Management Degree – Match College University – 2012
SKILLS
• Languages: French (fluent) and German (fluent)
• IT: MS Office 2000
EXPERIENCE
• 2004 – 2008: St John Café – waitress
• 2008 – 2012: Holiday Hostel – receptionist
• 2012 – present: MAX Hotel – hotel assistant manager
REFERENCES
• Claire Meyer – Nova Technologies clairemeyer@novatechnologies.com.uk
• Nancy Smith – St. John’s coffee shop nancy@stjohns.com.uk
• Alex Jones – MAX Hotels alex.jones@gmail.com
OTHER EXPERIENCES
• May 2012 to August 2012 – trip to France.
THOMAS QUALIFICATIONS
 PERSONAL
INFORMATION
EXPERIENCE
REFERENCES

SKILLS
 OTHER EXPERIENCES

21 May
Dear Amelia,
I love Mexico!! And I miss you!
The Mexican Gastronomy course is excellent, and I'm
learning a lot! My teachers are genius! Mrs. Amelia Sanford
I've been studying hard and we have the final exam in two 44 Preston Road
days, so I'm very nervous! Now I have to go back to the Brighton
institute, we have to cook enchiladas and tacos.
England
I'll be home in ten days!
Thomas
P.D: After four months in Mexico City, my Spanish is
getting better and better !! TE AMO!!!
PHOTOGRAPHS
 44 Preston Rd.
Brighton, UK
BNP 9PR
Mr. Gregory Spencer
Manager
Mexicana Restaurant
39 West Rd.
Brighton

Friday, April 24th, 2009

Dear Mr. Spencer,

I am writing to you with regards to the recent position for chef that I saw advertised on
your restaurant’s website.
I have a Culinary Arts degree from the Cooking Institute, and last year I traveled to Mexico
to take 4-month course on Mexican Gastronomy.
I have worked as a waiter at the St. John’s coffee shop since I finished high school in 2004
(five years), and I can refer you to Ms. Nancy Smith, the café’s manager, as a reference.
I am a hardworking and creative person, and I work well as part of a team. I feel I would
bring my enthusiasm and energy to your restaurant, making me a loyal addition to the
team. I am confident I would work to your expectations.
Please find attached my current CV, which further details about my skills and
qualifications.
I look forward to hearing from you and thank you for considering my application.
Yours sincerely,

ThomasJ. Briggs
Thomas Briggs
 T H OM A S J . B R I G G S
44 Preston Rd. - Brighton, UK
thomasb@gmail.com

Mr. Luke Lowe

Triangles Bar & Grill
560 NW Le Jeune Rd.
Brighton 33126
Friday, April 24th, 2015

Dear Mr. Lowe,

My name is Thomas Briggs and I am a chef with ample experience working in restaurants.
I saw your job advertisement in BrightonJobs.com and I believe I am the most suitable
candidate for Restaurant Manager in your establishment.
I have a Restaurant Management degree from Nottingham University, among other
degrees, and I am ready for the responsibility of managing a restaurant as prestigious as
Triangles.
I have almost 12 years of experience working in restaurants. I worked in the “St. John’s
coffee shop” as a cook from 2005 to 2009, and after that, I have been working as a chef
at the “Mexicana Restaurant” from 2009 up to now. Some of my abilities are:
• I have planned and supervised banquets and catering events.
• I have designed high-quality menus that are innovative, fresh and nutritious.
• I have created a friendly but firm atmosphere in my kitchen.
• I have a strong work ethic and leadership skills.
Please review my attached CV for additional details on my skills and qualifications. Also,
you will find Ms. Smith and Mr. Spencer’s contact information, as my managers in my
previous positions, they can attest to my excellence and seriousness.
Thank you for your time and consideration, I look forward to hearing from you soon.
Yours sincerely,

Thomas Briggs
Thomas Briggs
AMELIA QUALIFICATIONS
 PERSONAL
INFORMATION
EXPERIENCE

REFERENCES
 clairemeyer@novatechnologies.com
please be my reference!!
Dear Claire,
Hello! How are you? I’m writing to you because I’m planning to change jobs
and I wanted to know if I could list you as my reference.

As you know, I’m have been working as a receptionist in the Holiday Hostel
for the last six years and I have a degree on Hotel Management from the
York Institute.
There’s an opening for Assistant Hotel Manager in the MAX Hotels chain and
I’d like to apply. I’m sure I meet their requirements and I am ready for
the responsibilities of assisting the manager.
Please say yes!! I’ll be waiting for your answer so I can include your
name in my CV. Thank you very much!!!
Love you <3
Amelia

SKILLS
OTHER EXPERIENCES

PHOTOGRAPHS
 44 Preston Rd.
Brighton, UK
BNP 9PR
Ms. Jeanine Ross
Manager
Holiday Hostel
32 Argyle Rd, Brighton
BN1 4QB

Wednesday, May 14th, 2008

Dear Ms. Ross,

I am writing to you with regards to the recent position for Receptionist that I saw
advertised on the Brighton News.
I have a Hospitality and Tourism degree from the York Technical Institute, and I am
currently studying Hotel Management at Match College University. Please find attached
my current CV, which further details about my skills and qualifications.
I really enjoy interacting with people, as well as working as part of a team. I feel I would
bring my enthusiasm and energy to your hostel, making me a loyal addition to the team.
I am confident I would work to your expectations.
I have worked as a waiter at the St. John coffee shop since I finished high school in 2004,
and I can refer you to Ms. Nancy Smith, the café’s manager, as a reference.
I look forward to hearing from you and thank you for considering my application.
Yours sincerely,

Amelia Sanford
Amelia Sanford
 A ME L I A S A N F O R D
44 Preston Rd. - Brighton, UK
sanford@hotmail.com.uk

Mr. Alex Jones

Director of Human Resources
MAX Hotels
255 Carnegie Ave.
Brighton

25th June 2012

Dear Mr. Jones,

I am writing to answer to your advertisement for the Assistant Manager position

listed on your hotel’s website. I really want to occupy this job. My qualifications
closely meet the requirements mentioned in your advertisement.

I recently obtained my degree in Hotel Management from Match College University;

in addition, I have been working as a receptionist in the Holiday Hostel for the last
four years.

I am a hard worker and I have good communication skills and I speak German and
French with fluency. Also, I am familiar with various computer programs related to
hospitality management. My enclosed resumé gives additional details about my
qualifications and skills.

I am confident that my experience and enthusiasm would make me an excellent

Assistant Manager for your establishment. I look forward to the opportunity to
discuss how can I contribute to MAX Hotels.

Thank you for your time and consideration.

Sincerely yours,

Amelia Sanford
Amelia Sanford
Final activity: Job Hunt Project
Prof. Ana Laura López

PARTICIPANTS: 2 students (3 at the most) DATE:

TOPIC: Students must recreate the complete Job Hunt process
Job Search Job Interview
1- Create a job advertisement. It must include: position, 4- Roleplay the Job Interview
employer, requirements (personality, qualifications, skills), it must include at least:
method of application (include employer’s address)
• 4 personal questions,
Make a copy in A4 size
• 1 situational question,
Job Application • 1 behavioral question,
• 1 out-of-the-box question.
2- Create a Curriculum Vitae. It must include: personal info,
contact, qualification (studies), skills, experience You must hand in the Script
3- Write a Letter of application. It must follow the format we
studied. Try to include what you listed in the CV.

ASSESSMENT
• Job Advertisement (10 p.) Curriculum Vitae (20 p.) Letter of Application (20 p.)
• Job Interview (44 p.) - includes SCRIPT
▪ Presentation → up to 12 pts. ▪ Grammar/Vocabulary → up to 12 pts.
▪ Content → up to 12 pts. ▪ Extras → up to 8 pts. (important: Costumes/Props/Set design)

Assessment Rubric for the Roleplay

Poor Fair Good Excellent
Presentation 1-2 pts 3-6 pts 6-9 pts 9-12 pts
Clarity/ St. was unable to speak St. showed great difficulty Sts. were able to perform Sts. were able to perform
Fluency during the role play. in performing the role play the role play with little the role play clearly with
St. reads from the script. but was able to complete difficulty. no difficulty.
(12 points)
the task. St. has the script at hand St. doesn’t have a script.
St. sometimes uses the but doesn’t read.
script as a guide but
doesn’t read.

Grammar 1-2 pts 3-6 pts 6-9 pts 9-12 pts

Vocabulary Numerous grammar Average grammar control Good use of language, Effective grammar use of
mistakes. but with some incorrect only a few grammar the language patterns
(12 points)
Totally Inadequate and use of expressions studied mistakes. Sts. use taught in class.
inaccurate use of in class. grammar forms taught in Rich use of vocabulary and
vocabulary according to Somewhat adequate and class. Adequate and appropriate use of
the St.’s level. accurate use of vocabulary accurate use of idiomatic expressions.
vocabulary. Some voc. Uses language taught in
taught in class is included. class.

Content 1-2 pts 3-6 pts 6-9 pts 9-12 pts

The role play lacks a The role play was Information is connected role play has a good
(12 points)
central theme, clear point disjointed in content; to a theme. Details are narrative flow. Events are
of view, and logical however, the narrative can logical and actions and presented in a logical
sequence of information. be followed by the viewer. dialogue is relevant order, with relevant
throughout most of the action/dialogues that
role play. support the ideas.
Extras 0 pts. 1-3 4-6 7-8
No extras whatsoever A few minor props, no Sts. bring props and Sts. create a set, bring
(8 points)
costumes. costumes. props and costumes.