Vdocuments - MX Installation Instructions SW Cre1907

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Document No: DD+DIS112.11E

This number is needed for production line only:
F7.5175.9404.2 CR 30-X
Type 5175/100/105/110/120/125
Installation Instructions Software CRE_1907
► Purpose of this Document
This enclosure is part of the software CRE_1907, available on the Agfa HealthCare
Library, and the CD-ROM which is part of digitizer delivery.
It describes all steps for installation of software CRE_1907.
► Referenced Documents
Document Title
DD+DIS103.11E CR 30-X, Service Bulletin 48, Software CRE_1907 available
DD+DIS310.09E CR 30-X, Service Bulletin 34, Introduction of Speed Class free
Operation
DD+DIS150.06E Chapter 3.8, Software Releases, Patches
Dispose the enclosure document after finishing your task

(observe the confidentiality note below).
CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
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Revision 0
05-2011 printed in Germany Document Node ID: 33338960
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Agfa Company Confidential Copyright © 2011 Agfa HealthCare N.V.
DD+DIS112.11E Enclosure
► Manufacturer
Agfa HealthCare N.V.
Publisher
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright  2011 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
AGFA and the Agfa-Rhombus are trademarks of Agfa HealthCare N.V.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" document
(see Agfa HealthCare Library => General Info => Agfa HealthCare =>
Publications => Service Manual) prior to attempting any operation, repair or
maintenance task on the equipment.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.

Revision 0 CR 30-X Page 2 of 21

05-2011 Type 5175/100/105/110/120/125 Agfa Company Confidential
LIST OF CONTENTS
1 INTRODUCTION ......................................................................................................................6
2 CHECKING INSTALLED DIGITIZER SOFTWARE VERSION.................................................7
3 FOR WINDOWS 7 ONLY: PREPARING THE FIREWIRE DRIVER.........................................8
4 DE-INSTALLING OLD SOFTWARE.......................................................................................11
5 INSTALLING SOFTWARE CRE_1907 AT THE CONTROL PC ............................................12
6 INSTALLING THE “AGFA DEVICE” DRIVER ........................................................................13
7 UPLOADING SOFTWARE TO THE DIGITIZER ....................................................................14
8 PERFORMING A BACKUP ....................................................................................................17
9 VERIFYING THE SUCCESSFUL SOFTWARE UPGRADE...................................................18
10 APPENDIX: TROUBLESHOOTING SOFTWARE INSTALLATION PROBLEMS AT THE
CONTROL PC ........................................................................................................................19
10.1 After Uninstallation of the Software the Message appears: “You must restart your system …”19
10.2 After Uninstallation of the Software the "Found New Hardware Wizard" appears .................20
10.3 After initial Installation the "Found New Hardware Wizard" does not appear.........................21


Subject Installation Instructions Software CRE_1907
Prerequisite Software CRE_1907 can be installed on any CR 30-X digitizer independent on the
currently installed software and hardware.
IMPORTANT:
Software CRE_1907 has only been released with NX workstation software
NX 2.0.6805 SU1 / NX 3.0.6805 SU1 and higher versions.
If necessary upgrade to NX 2.0 6805 SU1 / NX 3.0.6805 SU1 or higher prior to
installing software CRE_1907.
For details see:
 DD+DIS139.07E - NX 2.0 - Service Bulletin No. 04 - Release of NX 2.0.6805
(Intranet Link / Extranet Link)
 DD+DIS386.07E - NX 2.0 - Service Bulletin No. 19 - Software Update NX
2.0.6805 SU2 solves Software Defects (Intranet Link / Extranet Link)
 DD+DIS125.08E - CR 30-X Technical Documentation Chapter 2 - Functional
Description - Software / Hardware Compatibility Chart CR 30-X System
(Intranet Link / Extranet Link)
If the feature "speed class free" operation shall be used, NX workstation software NX
2.0.8000 - NX 3.0.8000 (and higher versions) is required.
For details see:
 DD+DIS324.08E - NX 2.0.8000 - 3.0.8000 - Service Bulletin No. 01 - Release of
NX 2.0.8000 - 3.0.8000 (Intranet Link / Extranet Link)
 DD+DIS298.09E - NX 2.0.8000 / 3.0.8000 Service Bulletin 09, NX 2.0.8000 /
3.0.8000. CR 30-X and CR 30-X SCF Digitizer Model Files Version 1.0
available on MedNet GSO Library (Intranet Link / Extranet Link)
 DD+DIS310.09E - CR 30-X, Service Bulletin 34, Introduction of Speed Class
free Operation (Intranet Link / Extranet Link)


SCOPE OF DELIVERY for Software on CD-ROM (part of digitizer delivery):

 CD-ROM CRE_1907 with following content:
o Software CRE_1907 (Setup CR 30-X_1907.msi)
o Directory "Prerequisites" with following content
(required in exceptional cases only):
- Microsoft Visual J # 2.0 Redistributable Package (vjredist.exe).
- Microsoft .NET Framework 2.0 (dotnetfx.exe)
- Java Runtime Environment 1.5.0 (jre-1_5_0-windows-i586.exe)
o readme.txt describing purpose of files in directory "Prerequisites"
o This enclosure document
SCOPE OF DELIVERY for Software on the Agfa HealthCare Library:

 Software CRE_1907 (Setup CR 30-X_1907.msi)
 Microsoft Visual J # 2.0 Redistributable Package (vjredist.exe): Required to install
software CRE_1907 on the service PC to use function “Explain Error Code”
 This enclosure document
REQUIRED TOOLS:
If software is part of a spare part kit, and distributed on CD-ROM:

 No tool required for software installation
If software is obtained via the Agfa HealthCare Library:

 Service PC, to copy software on USB stick
 USB stick ( > 25 MB free space)
REQUIRED TIME:
Approximately 60 minutes, without possibly required software upgrade of the
NX workstation


1 Introduction
Software CRE_1907 is the successor of software CRE_1901.
It contains the following improvements compared to software CRE_1901:

 Improved self test of Slow Scan Motor
 Minimizing of the Error Viewer improved
 Following improvements are applicable for certain dealer configurations only:
○ Error 3192 does not occur anymore when the TWAIN client is closed
○ Polygon and Photomultiplier high tension are switched off if the scan cycle is
cancelled (e.g. by pressing "Eject" button in the image processing application)
 Additional minor changes and improvements
The required steps of software CRE_1907 installation depend on the type of

installation:
 Initial installation (during activation of the NX workstation software or during NX
clean installation procedure) or
 Upgrade installation
# Step Initial Upgrade See

Installation Installation section
1 Check the installed software 2
 
version.
2 For Windows 7 only: Prepare the 3
 
FireWire Driver
3 Uninstall the old software.   4
4 Install CRE_1907 on the Control 5
 
PC.
5 Install the “Agfa device” driver   6
6 Upload the new software to the 7
* 
digitizer.
7 Perform a stall calibration of the 8
 
fixer motor
8 Perform a backup.   9
9 Verify the successful software 10
 
installation.
* In exceptional cases, if a software mismatch error 2712 appears after connection to the digitizer, an
upload of the digitizer software is required for initial installation, too.


2 Checking installed Digitizer Software Version
This step is required for: Initial installation
Upgrade Installation
(1) Log-off the current user at the control PC.

(2) Login as user crservice.
(3) Select menu: <Start – All Programs - Agfa CR 30-X - Service
Client>
(4) Enter user name and password.
(5) Select: menu <Help – About
Service Client>. See Figure 1.
Figure 1
(6) Evaluate as follows:

 If it shows: <Installed Release CRE_1901> or a lower version
proceed with SW installation as described in section 3.
 If it shows: <Installed Release CRE_1907> stop the software
upgrade: The software is up-to-date already.
(7) Close the service client.


3 For Windows 7 only: Preparing the FireWire Driver
IMPORTANT:
Before starting any software installation activity at the control PC, switch off the
digitizer. Otherwise the digitizer driver on the control PC might not be installed
properly.
NOTE:
Windows 7 uses by default a driver for the FireWire interface which is not compatible
with the digitizer.
The “Legacy” type of FireWire interface has to be activated. Otherwise image
transmission will not work: The operating system of the Control PC will crash.
(1) Switch-off the digitizer.

(2) Select <START – Shut down – Log off> to log-off the current user.
(3) When the log-in screen appears login as "crservice".
(4) Exit the NX software via: <NX Main Menu - Exit NX>
(5) Exit the "Error Viewer" (The icon
is shown in the task bar as long as
the error viewer is active).
(6) Right-click on <Computer> in the
START menu.
(7) Select <Manage>. See Figure 2.
Figure 2


(8) Select <Device Manager>.

(9) Check the driver name under “IEEE
1394 Bus host Controller”:
 If it is named with expression
“Legacy”, e.g. LSI 1394 OHCI
Compliant Host
Controller (Legacy), the
correct driver is installed
already. In this case close the
Computer management window
and continue with section 4.
 If the expression “Legacy” is not
part of the driver name continue
with the next step in this
section.
Figure 3
(10) Double-click the driver (marked red

in Figure 3).
(11) Select the Driver tab. See Figure 4.
(12) Select <Update Driver…>.
(13) Select <Browse my computer
for driver software>.
Figure 4


(14) Select <Let me pick from a

list of drivers on my
computer>.
Figure 5
(15) Select the “Legacy” driver.

(16) Click <Next>: The driver gets
installed
(17) Click <Close> (2 times).
Figure 6
(18) Ensure that the “Legacy” driver is

shown in the Computer Management
window.
(19) Reboot the NX workstation.
Figure 7


4 De-installing old Software
(1) Select <START - Log Off (current user)> to log-off the current user.
(2) When the log-in screen appears login as "crservice".
(3) Exit the NX software via: <NX Main Menu - Exit NX>
(4) Exit the "Error Viewer" (The icon
is shown in the task bar as long as
the error viewer is active).
Figure 8
(5) Switch off the digitizer. See IMPORTANT note below.
IMPORTANT:
Before starting any software de-installation activity at the control PC,
switch off the digitizer. Otherwise the driver for the digitizer on the
control PC will automatically be de-installed.
(6) Deinstall the digitizer software on the control PC: Select: <Start - Settings
- Control Panel - Add or Remove Programs - CR 30-X>
(7) If the message "You must restart your system ...." appears at the end of the
deinstallation process, continue with the steps described in section 11.1.
Otherwise continue with next section.


5 Installing Software CRE_1907 at the Control PC
NOTE:
For the initial installation of the NX workstation steps (1) and (2) are already done by
production.
(1) Copy file Setup CR 30-X_1907.msi from USB stick or CD-ROM to

partition D: on the control PC.
(2) Double-click on file Setup CR 30-X_1907.msi on the D: partition.
(3) Press “next” and follow the installation wizard. See IMPORTANT note below.
IMPORTANT:
Do not change the suggested
default installation folder:
C:\Program Files\Agfa\CR 30-X\
Figure 9
(4) When finished, restart the control PC.

(5) Login again as user crservice.


6 Installing the “AGFA Device” Driver
(1) Switch on the digitizer: The “Found

new hardware wizard appears”
(2) Enter a “Friendly Name” for the new
hardware, e.g. AGFA Device.
(3) Click <next>.
Figure 10
IMPORTANT:
If the “Found new hardware wizard” does not appear during initial installation of the
software, the driver for the digitizer possibly is not installed properly. Refer to section
11.3 for an instruction how to check and correct the problem.
(4) Click <Finish>.
Figure 11


7 Uploading Software to the Digitizer
This step is required for: Initial installation*
* In exceptional cases, if a software mismatch error 2712 appears after connection to the digitizer, an
upload of the digitizer software is required for initial installation, too.
(1) Exit the NX software via "NX Main x
Menu  Exit NX". The Software Version loaded onto the digitizer
and that one installed on PC do not match.
(2) Switch on the digitizer: After Please perform the upload via Service Client.
approximately 45 seconds, Info (Error 2712)
message 2715 “synchronizing

database” followed by error 2712
will be displayed.
Figure 12
(3) Close the error screen by clicking on the icon x .

(4) On the control PC select menu: <Start - Programs - Agfa CR 30-X -
Service Client>
(5) Enter user name and password.
(6) Select the menu <Modification – SW Upload>.
(7) Ensure that “Version on PC” CRE_1907 for all 3 nodes is displayed,
see Figure 13.
(8) Select the button <Select All>. See IMPORTANT note below.
IMPORTANT:
Do not upload the nodes individually, but use the <Select All> functionality, to mark
all three nodes for upload automatically. Reason: The software for the PMI board has
to be uploaded first before the software for the two other boards is uploaded.
(9) Select button <Upload selected nodes>. See Figure 13.
Node Installed Version Version on PC Status

PMI Board/FPGA unknown/unknown different
HDL Board unknown CRE_1907 different
SSC Board unknown CRE_1907 different
Select All
Clear Selection
Get installed version Upload selected nodes
517501df.cdr
Figure 13


(10) Wait for approximately 7 minutes until the message "Versions are current"
appears in the message box. Refer to Figure 14.
If message "SW upload required" appears instead, refer to IMPORTANT note
next page.
Node Installed Version Version on PC Status

PMI Board/FPGA CRE_1907/2104 CRE_1907/2104 ok
HDL Board CRE_1907 CRE_1907 ok
SSC Board CRE_1907 CRE_1907 ok
Select All
Clear Selection
Get installed version Upload selected nodes
Activity
Upload to selected nodes completed

Waiting for PMI to restart...
Finalizing Upload.
Waiting for restart...
Retrieving actual version information.
Starting version check of nodes
PMI: installed version 'CRE_1907/1096'; file version 'CRE_1907/2104’
Controller HDL Board(0x780): installed version 'CRE_1907'; file version 'CRE_1907'
Controller SSC Board(0x784): installed version 'CRE_1907'; file version 'CRE_1907'
Versions are current
Final SW upload success message
Figure 14
(11) Switch off the digitizer.


IMPORTANT:
After upload of the selected boards, the PMI board is restarted. In some cases the
version check of the nodes fails like in this example for the PMI2 board:
Starting version check of nodes
PMI: installed version 'unknown/unknown'; file version 'CRE_1907/2104'
No controller with CAN-ID 0x780 found in machine
Controller HDL Board(0x780): installed version 'unknown'; file version 'CRE_1907'
No controller with CAN-ID 0x784 found in machine
Controller SSC Board(0x784): installed version 'unknown'; file version 'CRE_1907'
SW upload required.
Proceeding to fix the problem:
(1) Press button "Get installed versions to trigger the versopn check once more.
Message "Versions are current" appears (see Figure 14).
(2) If message "Versions are current" does not appear: Repeat the software upload:
Go back to step (8).
8 Performing a Stall Calibration for the Fixer Motor
* during initial installation (= activation of the NX workstation software or during NX clean installation
procedure) this step only has to be performed, if the software on the digitizer was below CRE_1907.
NOTE:
Together with software CRE_1907 a new type of fixer motor was introduced with
different motor characteristics.
Software CRE_1907 in general supports all types of fixer motors. To ensure that the
previous type of fixer motor runs at optimal speed a stall calibration of the fixer motor is
required however.
If the stall calibration is not performed during software upgrade, throughput would be
slightly decreased, as some movements of the fixer motor would be slower.
(1) Switch on the digitizer.

(2) In the CR 30-X Service Client select "Preventive Maintenance - Stall
Calibration".
(3) Select "Calibrate Fixer".
(4) Wait until the stall calibration is finished: This takes approximately 1 minute.


9 Performing a Backup
(1) In the CR 30-X service client select the menu <Backup & Restore>.
(2) Keep the default settings as shown in Figure 15.
Figure 15
(3) Select the button <Backup selected files> to perform a backup.

(4) Select the partition <D:\> of the control PC as storage place.
(5) Select <Save>: The screen

"Performing backup ..." with a
progress bar appears.
(6) Wait till the backup is finished.
(7) Insert a backup USB stick at the USB port of the control PC.
(8) Copy the backup file stored on the partition <D:\> on the control PC to the
USB stick.
(9) Unmount and remove the USB stick from the control PC and store it on a save
place.
(10) Close the service client.


(11) Answer the dialogue popping up

“did you perform any repair or
maintenance activities” with "Yes".
Figure 16
10 Verifying the successful Software Upgrade
* These verification steps are also part of the digitizer installation instructions.
(1) Insert cassette with unexposed IP in the digitizer.

(2) At the NX workstation select examination type “System diagnosis – Flatfield”.
(3) Select “ID” to identify the image: Scanning starts.
(4) Confirm that the image arrives at the NX workstation.
(5) Reject the image.
(6) Log-off user crservice.
Result The digitizer software CRE_1907 is installed.


11 Appendix: Troubleshooting Software Installation Problems at

the Control PC
The following problems may occur during software installation at the control PC:
# Symptom See Section:
1 After uninstallation of the Software the Message appears: 11.1

“You must restart your system …”
2 After uninstallation of the Software the "Found New 11.2

Hardware Wizard" appears
3 After initial installation the "Found New Hardware Wizard" 11.3

does not appear: The connection between digitizer and
control PC cannot be established
11.1 After Uninstallation of the Software the Message appears: “You must
restart your system …”
Symptom After uninstallation of the old digitizer software

on the control PC following message pops-up:
Figure 17
Cause The NX software or the error viewer have not been closed before software de-
installation.
Solution Restart the control PC. Continue with software installation.

See section 5.


11.2 After Uninstallation of the Software the "Found New Hardware Wizard"
appears
Symptom After uninstallation of the Software followed

by a reboot of the control PC the screen
"Found New Hardware Wizard" appears.
Figure 18
Cause Digitizer was not switched off during software uninstallation. In this case the digitizer
driver on the control PC will also be uninstalled.
Solution (1) Cancel the "Found new Hardware Wizard" and continue with software
installation. See section 5.
(2) Install the driver via "found new hardware wizard" which pops up automatically
after software upload to the digitizer (and restart of the control PC).
A B
C D
Figure 19


11.3 After initial Installation the "Found New Hardware Wizard" does not
appear
Symptom After initial installation the "Found New Hardware Wizard" does not appear. The
connection between digitizer and control PC cannot be established: The status LED at
the digitizer stays red blinking.
Cause Device driver for the digitizer not installed properly.
Solution (1) At control PC select: Start - Control Panel - Tab "Hardware" - Device Manager.
(2) Check whether “Imaging device” PMI or Agfa or CR30 is available.
Result:
A) B)
Imaging devices ? Other devices
PMI ?! PMI
Imaging device PMI or Agfa or CR30 PMI or Agfa or CR30 listed under
available: This is the normal situation. “other devices”. In this case the
driver is not properly installed.
Proceed with next step.
(3) This step has only to be performed for result B), PMI or Agfa or CR30 listed
under “other devices”:
- Right-click on the driver named “PMI or Agfa or CR30”.
- Select “uninstall”.
- Be sure to have digitizer switched on and the FireWire cable connected.
- Reboot the control PC.
- Re-install the digitizer driver as described in Figure 19.



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HEALTHCARE Enclosure

Document No: DD+DIS112.11E

Installation Instructions Software CRE_1907

► Purpose of this Document

It describes all steps for installation of software CRE_1907.

Dispose the enclosure document after finishing your task

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 2 of 21

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 3 of 21

Subject Installation Instructions Software CRE_1907

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 4 of 21

SCOPE OF DELIVERY for Software on CD-ROM (part of digitizer delivery):

SCOPE OF DELIVERY for Software on the Agfa HealthCare Library:

If software is part of a spare part kit, and distributed on CD-ROM:

If software is obtained via the Agfa HealthCare Library:

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 5 of 21

Software CRE_1907 is the successor of software CRE_1901.

It contains the following improvements compared to software CRE_1901:

The required steps of software CRE_1907 installation depend on the type of

# Step Initial Upgrade See

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 6 of 21

2 Checking installed Digitizer Software Version

This step is required for: Initial installation

(1) Log-off the current user at the control PC.

(6) Evaluate as follows:

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 7 of 21

3 For Windows 7 only: Preparing the FireWire Driver

This step is required for: Initial installation

(1) Switch-off the digitizer.

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 8 of 21

(8) Select <Device Manager>.

(10) Double-click the driver (marked red

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 9 of 21

(14) Select <Let me pick from a

(15) Select the “Legacy” driver.

(18) Ensure that the “Legacy” driver is

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 10 of 21

4 De-installing old Software

This step is required for: Initial installation

(5) Switch off the digitizer. See IMPORTANT note below.

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 11 of 21

5 Installing Software CRE_1907 at the Control PC

This step is required for: Initial installation

(1) Copy file Setup CR 30-X_1907.msi from USB stick or CD-ROM to

(4) When finished, restart the control PC.

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 12 of 21

6 Installing the “AGFA Device” Driver

This step is required for: Initial installation

(1) Switch on the digitizer: The “Found

(4) Click <Finish>.

DOCUMENT CONTROL NOTE:

Revision 0 CR 30-X Page 13 of 21

7 Uploading Software to the Digitizer