Professional Documents
Culture Documents
May 9, 2022
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Abstract
Physical accessibility on campuses of higher education is a public need. While increased access
makes it possible for more students to take advantage of the opportunities available, movement
from compliance with federal guidelines to universal design can help foster a stronger sense of
belonging for all students. The assessment team graded four buildings on the campus of Northern
Illinois University, each of which was academically or culturally important. Using the standards
in the Americans with Disabilities Act (ADA), guidelines and recommendations from the
Principles and Goals of Universal Design, and the Multicultural Change Intervention Matrix
(MCIM), researchers were able to assess the accessibility of these buildings’ doorways and
ramps for those with mobility limitations. The results helped identify areas for improvement,
track changes through building comparisons, and reveal areas for further study.
It is common knowledge that the American society only considers how to best serve one
This is evident in every aspect of society – from something as abstract as the way modern
movies (especially action movies) are cast, filmed, and edited, to something more obvious as in
the way the infrastructure of cities and towns is designed. When only considering this one
perspective, this one experience of life, then, either intentionally or unwittingly, significant
amounts of the American population are left out of the equation. And the result of this is the
When individuals are forced to struggle through their daily lives simply because they do
not fit this idealized experience, they can often feel like a second thought or “othered” from
society which can shatter their sense of belonging. This belonging is something that higher
education professionals are responsible for fostering in students; not only to benefit the
university with high rates of retention and graduation, but also to the benefit of the student so
they are able to have a well-rounded experience. Institutions of higher education are responsible
for creating an environment that does not cater to only one experience but is inclusive and
This assessment team chose to audit the physical accessibility of specific buildings on
Northern Illinois University’s (NIU) campus: Swen Parson Hall (SPH), the Campus Life
Building (CLB), the Holmes Student Center (HSC), and the Founders’ Memorial Library (FML).
These buildings were chosen because they are the locations of important academic or social
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services including the Financial Aid and Bursar’s offices, the Center for Student Assistance,
Counseling and Consultation Services, Writing Center, and student government offices.
Each building’s public entrances were assessed using a rubric based on requirements
from the Americans with Disabilities Act (ADA), best practices of Universal Design (Steinfeld
& Maisel, 2012), and the Multicultural Change Intervention Matrix (MCIM). This guide focuses
primarily on students who have mobility limitations, whether they need to use a mobility aid or
not. By evaluating each building’s entrances on their accessibility, it is possible to determine not
only what, if any, improvements must be made, but which changes are systemic, and which are
simplistic. For example, how a wheelchair ramp is integrated into building designs. Whether it
obviously looks like a ramp, or if it also serves as a walking path that any person would be
Literature Review
For institutions of higher education to better serve the population, guidelines were
established over time in the form of various laws to protect people with disabilities from
discrimination. These various laws include the Architectural Barriers Act and the Americans
with Disability Act. In addition, best practices such as the theory of Universal Design (Steinfeld
& Maisel, 2012) have been developed that further the goal of accessibility and equality in design.
According to Maisel (2017), Universal Design concentrates on improving functions for a larger
range of people, rather than meeting the minimum requirements of the previous laws. In short, it
Emerging from the disability civil rights movement in the 1960s, early thinkers for the
theory of Univeral Design established principles which are still widely used today. The
principles of universal design include “equitable use, flexibility in use, simple and intuitive,
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perceptible information, tolerance for error, low physical effort, and size and space for approach
and use” (Steinfeld & Maisel, 2012). In 2012, Steinfeld and Maisel established the Eight Goals
of Universal Design to build upon the established principles. These goals include “body fit,
and cultural appropriateness” (Maisel, 2017, p.90). These goals are also seen as contributing
towards the sense of belonging on any building, community, or workplace. While these goals
needs of students for the greater good. If there is no investment in helping those with mobility
issues overcome barriers, it will be difficult to build a sense of community while making students
of all abilities feel welcome. Rather, if there are needs of students that are not being met, it will
contribute to resentment and hostility by the students who are personally affected by it.
College students with disabilities face many challenges on campus ranging from uneven
walkways, lack of accessibility ramps, and doorways with nonfunctioning automatic doors. For
students experiencing these barriers, it is important to address their issues. Otherwise, their
learning experience will be negatively impacted. As one student states, “If you can't even get to
class, then all your problems are kind of done with. You can't even get to the point where you
amongst departments. Institutions can achieve greater collaboration when they plan and execute
events on campus. in this case, collaboration and Referrals across campus will become easier to
manage. When various offices are familiar with each other's work and know the services that are
provided, they can better serve students. According to Beyer, a student reported feeling his care
was streamlined and more intentional when college offices collaborate intentionally (2016).
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Another article explored the various ways institutions can improve by involving students
in the process, especially those with disabilities. It is important to create a sense of belonging on
campus so that students feel respected and heard on campus, “but few have elicited direct
suggestions from students on improvements on how to meet their needs” (Mcguire et al,2003,
p.11). From this article, we can see that universities often neglect unintentionally or not, the
voices of those who are they are meant to serve. Furthermore, it was also suggested that
institutions provide ally training to Students who do not identify as having a disability. This
provides opportunities for the greater campus community to be educated and therefore increase
disability awareness on campus. “Also when new buildings are being built on campus the
automatic door opener buttons needs serious thought put into them when they are being placed.
I've had numerous issues with the buttons being totally unreachable” (Fleming, 2017, p.319).
One article used photovoice to convey messages about issues that students with
disabilities face as well as the potential solutions that can be implemented going forward.
Following the publication of the photos, various architectural changes were made on campus.
These changes in attitude include the treatment of people with disabilities on campus, changes in
language sensitivity, and peer advocacy (Agarwal et al, 2015, p.247). Universal design is
strongly encouraged to help campuses feel like home to everyone, regardless of physical ability.
If facilities are created to make everyone’s life easier, nobody will be forgotten. Furthermore, the
photos prompted the university to change the wording on the signage. In one instance, the words
“Automatic handicap door” was changed to read “ADA Access”. Students stated that this
impacted their sense of belonging on campus. After the change was made, students said that it
felt “much more inclusive to all by incorporating universal design” (Agarwal et al, 2015, p.248)
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One area that is often forgotten when planning accessibility on campus is campus
recreation. Bruning states that students with disabilities have reported they “feel excluded,
Therefore, campuses should work to make sure that these students have easy access and can use
the facilities in a manner which serves them best. This will increase the sense of belonging on
campus, not only for students with mobility issues but for the larger student population. There
modify and adapt facilities, including classrooms. One study found that one way to include
universal design in the classroom is to provide both verbal and written assignments. When this is
done, students will have more options of how to participate in class. Institutions and educators
should use one Universal Design principle and incorporate it into the education slowly. The goal
is to implement the practice until it becomes comfortable. In terms of higher education, this can
be done by allowing students to choose which format they want their books and texts in.
Beck writes that it is useful for institutions of higher education to have an audit to see
how inclusive the facets of a disability service providers office is. The study highlighted the need
for training as well as campus renovations. “A key notion to retain seemed to be the idea that
environments and practices can equally enable or disable individuals” (Bruning, 2020, p.45).
Therefore, the focus must be on the environment and making sure it is accessible to all people
with all abilities This article also mentions that the solutions should be geared towards being
sustainable.
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Method
Apparatus
The grading rubric was based on three categories, each of which focused on a different
aspect of accessibility and social justice. A total of twelve points was possible for each building
The first grading criteria was whether the entrances and ramps were compliant with
current federal requirements as established in the Americans with Disabilities Act updated in
2010. This was a simple and objective process that was made easier through use of the “ADA
Checklist for Existing Facilities” (ADA National Network, 2016). An excerpt of this guide is
included in Appendix B. As the federal guidelines serve as the minimum for compliance, it was
important to begin with this assessment. If the relevant building’s entrances and ramps were all
compliant, each category was given two points. If at least half were compliant, one point was
awarded. If less than half were compliant, zero points were given.
The second grading category was based on the Eight Goals of Universal Design as
established by Steinfeld and Maisel (2012). A list of the Eight Goals and their accompanying
meanings is included in Appendix C. The Whole Building Design Guide (WBDG) best practices
on Universal Design (2022) also provided further guidance on application of Steinfeld and
Maisel’s goals. This criterion helped move beyond compliance with the law towards higher
accessibility standards as established by professionals in the field. Grading for compliance with
the Eight Goals followed the same pattern as the ADA guidelines. If all entrances and ramps
followed the goals, the building would receive two points per category. If at least half were
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compliant, it would receive one point; and if less than half were compliant, zero points were
given.
The third section of the rubric was based on the “Multicultural Change Intervention
Matrix” (MCIM) as first established by Pope in 1992 and then further expanded by Pope et al. in
2019. Including this framework provided a theoretical basis for the assessment. It also made it
possible to track accessibility progress over time through comparison of the different buildings.
If the relevant building infrastructure represented Second Order Change (Pope et al., 2019), it
was awarded two points per category. If the infrastructure represented First Order Change
(2019), it was awarded one point per category. Finally, if the infrastructure did not address the
Procedure
Once the rubric had been developed, the team was able to manually assess the four
chosen buildings. Together, a group of three members assessed Swen Parson Hall, the Campus
Life Building, and the Holmes Student Center, in that order, on April 22, 2022. The Founders’
Memorial Library was assessed the following day by two of the three grading members.
Researchers approached each entrance and ramp, then checked for compliance with ADA
guidelines according to the checklist. Some of these steps included measuring the width of the
doorways when open at 90 degrees, the height of the handle from the ground, the width of ramp
As the team went around the building and checked the entrances for compliance, they
took notes on each one. These notes served as the basis for grading the second and third rubric
sections. The team documented any issues they deemed relevant including, but not limited to, the
reasons an entrance was not compliant when applicable, if it was wheelchair accessible, the
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design of the handles, the signage on accessible entrances, and where the entrance led. Grading
on the Eight Goals and the MCIM was done for each building after it had been assessed for ADA
compliance.
When grading along the Eight Goals, the team went down the list and subjectively
determined which categories were applicable and, of those, which ones the infrastructure
followed. For example, the handles of the Holmes’ Student Center did not follow the goal
“Comfort” because they require grip strength in the hand and could not be opened easily. The
team would take such notes into account when determining the score for the building. Another
example was that the two wheelchair accessible entrances to Swen Parson Hall were located in
the back of the building and did not enter into the main portions of the facility. Because of this,
the team determined that it did not adhere to the goal of “Social Integration.”
After the determination based on the Eight Goals was complete, the team assessed the
building’s infrastructure according to the MCIM. This considered the two previous sections and
the notes taken during the assessment. This was also decided subjectively by the team. For
example, Swen Parson Hall was given 1 point both for doorways and ramps because the
infrastructure represented First Order Change. The team came to this conclusion because they
agreed that accessibility measures did not show systemic change but only addressed the
immediate issue.
Limitations
The limitations to this study are mostly focused on the scope of the project. Measuring
the complete accessibility of even one particular building is a monumental task and was far
outside the bounds of this effort. Other areas of accessibility that were not directly measured
include parking, path of access, or the inside of the buildings. In addition, the focus on
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accessibility for those with mobility issues does not include those with other disabilities such as
vision. This emphasis also highlights the present researcher bias as none of the team faces such
challenges. While the inclusion of the Eight Goals of Universal Design helps offset this, there
will inevitably be areas where blind spots are present. The number of buildings measured is
another limitation. Residence halls, classrooms, and other important campus locations were not
included. Although these limitations result in a very narrow study, the resulting data and
recommendations remain important to the goal of accessibility and social justice on NIU’s
campus.
Findings
Based on the results, NIU resource buildings scored relatively high, with all scores being
above 50 percent and clustered around 90 percent satisfaction. The lowest score was Swen
Parson with 6/12 (50%). The Holmes Student Center (10/12, 83.35%) and the Founders’
Memorial Library (11/12, 91.7%) received much higher scores, and the Campus Life Building
(12/12, 100%) received a perfect score. Appendix D shows the scores, number of public
entrances, and year built for each building evaluated, along with trends for each category.
Two primary trends arose that feature correlations between categories: 1) Buildings with
fewer entrances scored higher and 2) buildings constructed more recently scored higher than
older ones. These trends help disaggregate the data and provide evidence for making changes
While the scores were positive overall, the data may be slightly skewed based on the
number of entrances for each building. Swen Parson Hall had nine entrances to evaluate while
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the Founders’ Memorial Library and Campus Life Building had two. For each of these buildings,
two entrances were compliant with the ADA which is all the latter’s sample size compared to the
The unevenness in sample size may skew the scores but the messaging remains the same.
While Swen Parson Hall had more data collected, it also had poorer examples of physical
accessibility. It was the only building to score a one in the MCIM section, while the others
scored twos. The accessible entrances were also on the opposite side of the building from the
resource centers with a lack of signage to direct students to those resources. Swen Parson Hall
was also the only building in which no main entrances were for students with all abilities, though
one was technically ADA compliant. With this evidence, the low score for Swen Parson is
justified despite the larger sample size since other factors were included in decision-making.
Another trend relates to the year built. ADA regulations have become more rigorous and
prevalent over the years as more students with diverse abilities attend higher education
institutions. This means that the standards for accessibility when building the CLB in 1994 were
different than when constructing Swen Parson Hall in 1952. Still, the age of Swen Parson should
not be an excuse for the building to be inaccessible. Renovations are key in managing
accessibility on campus.
Due to renovations in 2020, the Holmes Student Center, originally built in the 1960s,
scored well for accessibility. During this renovation, the main entrance on the south side was
updated to be more accessible and integrated into the landscape. This entrance is fully ADA
compliant, is surrounded by an easily accessible outdoor social setting, and provides direct
access to indoor eateries, resources, and social spaces (ACUI, 2020). This is one example of how
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an older building converted first order changes into second order changes. By supplying
resources to Swen Parson Hall, which is currently already under construction for a new roof, the
building could improve accessibility using universal design tactics. While it would take extra
effort to update the building, renovations could impact this trend in future research since year of
renovation could take precedent over the year built, depending on what changes were made. If
renovations to increase access do occur in the future, some important factors to keep in mind are
the meaning of accessibility and how that relates to student belonging on campus.
Themes
Through analyzing the data and trends, key themes were salient. There was a disconnect
between ADA compliant structures and what the evaluators viewed as accessible. There were
also questions about how this data can be used to understand the interaction between
accessibility to campus resources and sense of belonging amongst students with diverse abilities.
While this audit uses ADA as the foundational standard for which data are evaluated, the
process of collecting raises questions about the progressiveness and holistic nature of the
standard. Since the ADA primarily focuses on individual aspects of construction, such as the
width of ramps and time it takes for a door to close, the larger picture of movement across
While many of the entrances for each building were compliant with the ADA, few were
accessible to all types of students with diverse abilities when further data considered. For
instance, the middle doors of the west main entrance of Swen Parson Hall (see Figure E1.) are
ADA compliant. However, there are stairs downward immediately after the entrance making it
inaccessible for most students using mobility devices like wheelchairs, scooters, canes, or
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crutches. A similar example is found at the HSC (see Figure E2.), where entrances were ADA
compliant but still difficult to access with ease. There were often sets of two or three doorways
inside the entrance. A student with a manual wheelchair may have difficulty navigating that
space, especially when accessibility buttons are not required for compliance.
ADA compliance still excludes students with a range of diverse abilities. For example,
accessibility buttons or sensors on doors are not required for them to be compliant with ADA.
There is, however, a section on the height of door handles, weight of doors, and ability to grip
handles effectively to open a door. The focus on using door handles does not address students
who have difficulty moving their arms, gripping with their hands, or have minimal upper body
strength. While buttons would still require body movement, they would be less exclusionary than
pulling a door open. Automatic sensors are the most inclusive way since they do not require
physical contact with the entrance to access it. While the ADA is one of the best and most widely
used standards for today, it still could use improvements to be more inclusive and accessible.
These accessibility concerns not only interfere with physical access to campus resources, but
also to students’ sense of belonging at the institution. According to Vaccaro, Daly-Cano, &
Newman’s (2015) research on students with differing abilities and sense of belonging, students’
levels of confidence, academic performance, and ability to self-advocate rely on belonging and
social relationships. While their research did not focus on the physical accessibility aspect,
students’ inclusion in activities, and access to support services and supportive relationships, were
indicators of a sense of belonging (p. 677). To experience these relationships, resources, and
An example of how barriers to access can influence feelings of exclusion is the main
entrances of Swen Parson Hall (see Figure E3). These are clearly main entrances based on their
grandeur compared to others. The east main entrance is not ADA compliant, and the west
entrance is not accessible for all abilities. Furthermore, the accessible entrances are hidden on the
west side of the building with no signage labeling how to get to them from other parts of the
building. These entrances exclude students with diverse abilities from main spaces that other
students utilize and create difficulty for accessing valuable financial resource centers inside. By
hindering access to resources and interaction with peers, students may not feel welcome. They
may feel like they are cast aside and only allowed in private spaces or are not supposed to be
seen.
Contrastingly, the HSC south main entrance (see Figure E4) centers an accessible entrance in
a social hub of the institution—surrounded by seating and tables that are enjoyed by students in
the spring and fall months for eating, studying, and socializing. The ramp to access this is close
to parking and bus drop-off locations. It is also wide and part of a natural path for students to
enter the area, no matter students’ abilities. There is signage from other exterior parts of the
building to guide where accessible entrances are located (see Figure E5.). Inside the entrance are
the primary social and study spots on campus. Based on the environmental and social integration
of this entrance, students with diverse abilities are centered and prioritized in the public, social
spaces that other students occupy. This helps students form supportive social relationships and a
sense of belonging since they can enter spaces in which socialization occurs (Vaccaro, Daly-
Another positive example of physical access influencing belonging is the ramp to the main
entrance of the CLB (see Figure E6). Like the ramp at HSC, this one looks like a natural walking
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path connected to the sidewalk. The integration of this ramp into the landscape signals that
accessibility structures can and should be a norm rather than an exception. While these structures
should be easy to use for students with diverse abilities, they do not need to be obvious in their
construction. By being more integrated into the landscape, accessibility structures become a part
of every student’s movement through campus. When this occurs, it offers students with diverse
abilities easier access to other students as they can travel across campus together without having
to split up or stop a conversation for them to use different access points. This helps all students
feel like they are inherently part of the community since the structures they use are the same as
other students.
Overall, access to physical spaces can influence student perspectives of their belonging in
those spaces. When there are issues of exclusion and narrow thinking with the standard for
accessibility, these struggles with belonging occur more frequently (Vaccaro, Daly-Cano, &
Newman, 2015, p. 621). To move forward, improvements must be made with the standard,
Recommendations
Utilizing the knowledge from the findings, NIU, policies, and research have
improvements and further learning to do. Localized practices for NIU include prioritizing
resources toward upgrading building accessibility, especially since the institution is advocating
for students to be in-person for classes again. Beyond creating and renovating accessibility
structures, NIU should improve signage and distance between entrances and support services.
When making changes, NIU should keep the limits of ADA compliance in mind and advocate
for improvements to the legislature. To inform NIU’s practices, there must be further research
locally and broadly into the needs of students with diverse abilities and sense of belonging.
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Like all units and projects in higher education, accessibility is an area that requires
funding and resources to continue and progress. Prioritizing money, students, facilities
personnel, and other resources toward upgrading accessibility structures and integration can help
increase student belonging and, therefore, performance and retention. Some projects can be
simple and done by volunteers, like creating and hanging directive signs in buildings. Other
projects may be larger like increasing the number of ramps or moving resource departments
toward accessible entrances. Despite the type of project, these changes should be informed by the
principles of universal design and work toward systematic change for students with diverse
abilities.
Increasing signage in and outside of buildings also needs to be made a priority. This
signage includes, but is not limited to, directions to and markings of accessible entrances and
exits, directions on how to access services from those locations on exterior and interior walls,
and maps. Of all the buildings evaluated, only one building had clear exterior signage that
directed students towards accessible entrances, and none had clear signage to direct students to
where they needed to go once inside. This is especially important in Swen Parson Hall where the
only accessible entrance opens to a hallway with no clear path to the services that are on the
opposite side of the building. Leaving students in a random hallway with no direction or aid is
Building off the previous point, the final recommendation for practice is that student services
should be placed near accessible entrances, especially when the building is older. As noted
above, in Swen Parson Hall (the oldest building we measured) the only accessible entrance is
located on the opposite side of the building from the services offered in this building, forcing
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differently abled students to trek across the building, with no signage, to find the support they
need. This can cause a lot of confusion and complications for the students that should be avoided
when possible.
Further complications and confusion occur from the complexities of policies and
legislature. Moving forward, policies must be improved to be more inclusive of all types of
abilities and more holistic in its development. When using ADA at the local level, institutions
should try to make all entrances accessible—not just ADA compliant. As mentioned previously,
there is a distinct difference between compliance and accessibility, and that difference
determines who can physically use these entrances. Accessible entrances are accessible to all and
make lives simpler for all people regardless of their abilities. It is also important to note that
anyone could become physically impaired, even if temporarily. Making accessible entrances
more prevalent and intuitive can make a stressful change a little less frustrating to endure.
When conducting research for this project, the assessment team noticed important gaps in
the current literature that need to be addressed. First, students with diverse abilities, particularly
those with mobility limitations, must be included in research about their sense of belonging,
connection to physical access, and needs. While this audit did not include interviews or surveys
of students needs and opinions, it is still important to include their voices in research that directly
Another gap in research is that faculty and staff are not generally focused on or included.
equally important to consider the experience of differently abled faculty and staff members. To
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bring in competitive candidates for hire, the university must be accommodating and welcoming
to all individuals. Without accessibility needs being met, higher education institutions and their
Overall, if institutions want people on their campuses, then people need to be able to
enrollment, retention, and graduation rates since students not only feel included but like they
belong on campus (Vaccaro, Daly-Cano, & Newman, 2015, p. 672). It may also aid in hiring and
retaining faculty and staff since they feel supported in their work, too.
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References
ACUI. (2020, February 5). 2020 Renovation & construction showcase: Holmes Student Center,
detail/2020/02/04/2020-renovation-construction-showcase-holmes-student-center-
northern-illinois-university
Agarwal, N., Moya, E. M., Yasui, N. Y., & Seymour, C. (2015). Participatory Action Research
with College Students with Disabilities: Photovoice for an Inclusive Campus. Journal of
Beyer, A.N., Moore, C.D., & Totino, J. (2016). From Assessment to Action: Identifying Progress
toward Enhanced Accessibility and Campus Climate (Practice Brief). The Journal of
Bruning, A. M., Cardinal, B. J., & Kennedy, W. (2020). Inclusivity of collegiate campus
Fleming, A. R., Oertle, K. M., & Plotner, A. J. (2017). Student Voices: Recommendations for
Maisel, J. L (2017, October 30). Beyond accessibility to Universal Design . WBDG. Retrieved
accessibility-universal-design
McGuire, J. M., Scott, S. S., & Shaw, S. F. (2003). Universal Design for Instruction: The
paradigm, Its principles, and products for enhancing instructional access. Journal of
Pope, L., Reynolds, A. L., Mueller, J. A change is gonna come”: Paradigm shifts to dismantle
https://doi.org/10.1353/csd.2019.0061
Steinfeld, Edward., and Jordana L. Maisel. Universal Design Creating Inclusive Environments /
Edward Steinfeld, Jordana L. Maisel. Hoboken, N.J: John Wiley & Sons, 2012. Print.
Vaccaro, A., Daly-Cano, M., & Newman, B. M. (2015). A sense of belonging among college
Appendix A
Building:
Rubric (Total Possible Points: 12)
Number of Public Entrances:
Category Possible Points Score
0 points 1 point 2 points
Federal ADA
Guidelines
Doorways Building does Building
Building
not adhere to adheres to ADA
adheres to ADA
ADA guidelines guidelines in at
Ramps guidelines in all
in over half of least half of
public entrances
public entrances public entrances
Additional
Guidelines
Doorways Building does
Building reaches
not reach Building reaches
additional
additional additional
recommendatio
recommendatio recommendatio
Ramps ns in at least
ns in over half ns in all public
half of public
of public entrances
entrances
entrances
MCIM
Doorways Infrastructure
Infrastructure
represents First
represents
Order Change
Second Order
(e.g. does not
Infrastructure Change (e.g.
alter the
does not creates or
fundamental
Ramps address the furthers
system.
issue intentional and
Responds
enduring
to/rectifies
systemic
immediate
change)
problem)
Total Score: /12
Additional Comments:
Appendix B
Appendix C
Appendix D
Findings Table
This appendix shows a summative table of the results, including overall scores with the
fraction and percentage, number of entrances for the buildings, and the year the buildings were
built. Observational trends are listed at the bottom for each category.
# of Public
Buildings Overall Score Year Built
Entrances
Appendix E
Images of NIU Buildings Evaluated
These images show examples of accessible and inaccessible entrances and spaces across NIU’s
campus.
Figure E1. This is the West main entrance of Swen Parson Hall. The middle doors are compliant
but there are interior stairs downward directly after doors.
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Figure E2. Handles that are difficult to grip on heavy doors at the HSC. There is another set of
the same doors just after, with another (currently held open) just after that.
Figure E3. The East and original main entrance of Swen Parson. Not accessible.
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Figure E4. The main entrance of the HSC is surrounded by social area.
Figure E5. The HSC signage to address where wheelchair accessible entrances are located.
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Figure E6. The ramp to the accessible main entrance of the CLB is integrated into the footpath.