Comple Name:  

Interview Date:
 
Position:   Source:
 

DOB, Age:  
Citizenship:

Civili Status:  
Spouse's Name & DOB:  
Current Location:  
Educational Attainment:  
Failed subjects:  
Incomplete Subjects:  
TOR and Diploma available:  
Currently Employed:  

Company Name:
Position:
Rank:
Start Date:
End Date:
RFL:

Company Name:
Position:
Rank:
Start Date:
End Date:
RFL:

Company Name:
Position:
Rank:
Start Date:
End Date:
RFL:

Company Name:
Position:
Rank:
Start Date:
End Date:
RFL:
Core function on current post?
 
Gap year on employment history?
 
Pending accountabilities:
 
Discharged or forced to resign:
 
Memo/written warning:
 
Have you been employed in ____ before?
 
Relative/s and friend/s working in _____:
 
Amenability to travel:
 
Work- set up:
 
Preferred Shift:
 
Overtime/Extended working hours:
 
Weekends/Holidays:
 
Prior commitments:
 
Medical condition:
 
Pending applications:
 
Daily attendance:
 
Possible counter offer:
 
Availability to start:
 
Current/Previous Salary Package:
 
Basic Pay:
 
Allowances:
 
Bonus/Benefits:
 
Guaranteed Pay:
 
HMO:
 
Expected Salary:
 
Why do you want to work at ____?
 
1. MOTIVATIONAL FIT
• What motivates you?
• Tell me about a time when you felt so proud of your work/project
• Could you tell me about yourself, family other than what you have already indicated in your resume.
• What did you enjoy most in that job? Why? What did you enjoy least? Why?
• What were the reasons that you have left the job?
• (If fresh graduate) Tell me about one of the most difficult and demanding tasks you have had in school/
internship. How did that affect you?
• Do you have specific expectations in the job that you are looking for now?

2. LEARNING PROFICIENCY / TECHNICAL KNOWLEDGE

• Tell me how you would be an asset to this organization. What skills have you acquired from internships
and part time/previous jobs?
• Tell me about a recent job or campus experience that you would describe as a real learning experience?
How do you relate that to the job you have applied for?
• What was the most difficult project/task/subject that you had to do/learn? Why was it difficult? How
quickly have you mastered it compared to others?
• What things do you think you are very good at? Could you give me an idea where this proficiency was
demonstrated.

3. RESULTS ORIENTATION & INITIATIVE

• Discuss a time when you worked with others to achieve a goal.
• Give me an example where you worked really hard for a project in school/at work.
• What were some obstacles you had to overcome to achieve a specific goal? How did you overcome
them?

4. CUSTOMER RESPONSIVENESS & TEAMWORK

• Give me an example of a difficult situation with another department that you need to work with
regularly and how you resolved it.
• Tell me about a project/school organization where you had served and supported
peers/co-employees/co- members taking full responsibility for their needs/ welfare.
• Tell me about the most you've ever done to try to satisfy a customer/supervisor/co-employee.
• Tell me about a time when you had to deal with an irate customer.
• Tell me the most that you have done for a customer/co-employee/ groupmate.

5. WORK STANDARDS & TOTAL QUALITY

• Share a time when you’re pressured/stressed out, and how did you deal with it?
• Give me an example of a time when you knew that a process or operation was being done poorly. What
did you do about it?
• Sooner or later, everyone comes under some pressure to sacrifice quality in order to get work done on
time. Tell me about a time when this happened to you. What did you do?

6. CRITICAL THINKING & ANALYSIS

• Tell me about a complicated problem you had to deal with on your job. How did you identify or gain a
better understanding of that problem?
 • Give me an example of a problem you have recently been asked to solve. What did you do? What
alternatives did you consider?
• Give me an example of a potential work problem that you anticipated and resolved. What are some of
the measures you took to prevent the situation from becoming a problem in the future?

7. LEADERSHIP
• Tell me about a time when you demonstrated leadership.
• Tell me about a time when you were responsible for determining assignments, schedules, and timeliness
for a project you were managing. Describe how you worked out the assignment of the people in the
project. What happened?
• Getting the sustained commitment of group members is difficult. Tell me a situation where you had to
get sustained commitment from your workmates over a period of time.

8. INFLUENCING & SALES ABILITY

 Tell me about a time when you successfully conveyed your ideas to an individual or group.
 Can you give me an example of a time when you have had to convince a person to do something that
they were initially reluctant to do?
 Tell me about a time you had to persuade your team to implement an unpopular policy or procedure.
 Tell me about a time when you lost a customer/sale, or you were rejected by a customer.
 Describe the time when you realized your passion for sales.
 Explain the process for prioritizing each of your clients.

9. HONESTY AND INTEGRITY

• Share with me a time when you made a mistake. What did you do?
• Tell me about a time when someone asked you about the weakness of your project/product/service.
What did you do?
• Has your manager/supervisor ever asked you to do something that you didn't think was appropriate?
What did you do?
• We don't always work with people that we consider ethical or honest. Tell me about a time you saw a
fellow employee do something that you didn't think was appropriate. What did you do?

COMPETENCY-BASED QUESTIONS (OFFICER):

1. TECHNICAL EXPERTISE
 What was your specific role and responsibilities on the most recent project you worked on?
 What technical and professional knowledge/expertise can you bring in/contribute to the team once
selected?
 How do you make sure that you are updated with the knowledge/certifications/trainings relevant to your
field.

2. BUSINESS PERSPECTIVE/PARTNERSHIP/LEADERSHIP
 How do you make sure the company’s policies are strictly implemented within your team/branch?
 What are the 3 main strengths you possess that will make you an effective leader?
 In your opinion, what is the most important skill for leaders to have?
  What's one personal experience you've had that has made you a better leader?
 How do you handle conflicts on your team?

3. PERSUASIVENESS/ SALES ABILITY

 Tell me about a time when you successfully conveyed your ideas to an individual or group.
 Can you give me an example of a time when you have had to convince a person to do something that
they were initially reluctant to do?
 Tell me about a time you had to persuade your team to implement an unpopular policy or procedure.
 What steps would you take to be successful in this role?
 How do you handle difficult requests from a client?

4. INFORMATION TECHNOLOGY
 What do you think is the advantage of online platform to your role?
 What’s your opinion on the effect of technology to your role/industry?
 How can you convince older customers to use online platform on their bank transactions?

5. RESULT ORIENTATION
• Discuss a time when you worked with others to achieve a goal.
• Why Is It Important to Hold Yourself Accountable?
• Give me an example where you worked really hard for a project in school/at work.
• What were some obstacles you had to overcome to achieve a specific goal? How did you overcome
them?

6. TEAM ORIENTATION
 Give us an example which shows that you can motivate a team to get the very best performance from
them.
 Tell me about a time you helped someone develop new skills. What approach did you use to get them up
to the required level of performance how successful would you say you were?
 Tell me about a time when you boost the morale of your team/ kept them motivated to accomplish a
goal.

7. COMMUNICATION SKILLS
 What would you say is your type of communication style?
 How do you go about building rapport with co-workers?
 What do you do to ensure that you communicate effectively at work?

8. WORK ETHICS
 What would you do if you witnessed a colleague acting unethically?
 How do you handle your mistakes at work?
 Has your manager/supervisor ever asked you to do something that you didn't think was appropriate?
What did you do?