FOREWORD

The Toxicology Referral and Training Center (formerly known as the Northern NCR
Poison Control Center) of the East Avenue Medical Center is the first Department of Health
(DOH) retained hospital with a functioning Poison Control Center. The TRTC functions as a direct
service provider and part of the public health infrastructure through toxico-surveillance that
provides a robust system for timely recognition and management of patient as well as technical
and medical assistance during toxicologic events.

The Postgraduate Course on Administrative Management in Toxicology is

envisioned to be a model training program of the DOH that will produce toxicology administrator
and managers capable of providing managerial skills that is deeply introduced and applied in the
toxicological setting to obtain the best possible results in the continuous development of poison
control centers (PCCs).

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ACKNOWLEDGEMENT
Our utmost gratitude to God, who has been our source and inspiration for creating and
preparing this postgraduate course. He has provided us with the knowledge, wisdom, aptitude,
and strength for us to be able to finish and complete this training program.

This would not have been possible without the guidance and support of various
individuals who in one way or another contributed and extended their valuable assistance in the
preparation and completion of this training course program.

 Department of Health – Disease Prevention and Control Bureau

 Department of Health Regional Poison Control Centers
 Philippine Society of Nurse Toxicologists, Inc.

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TABLE OF CONTENTS
INTRODUCTION 5
OBJECTIVES 6
GENERAL OBJECTIVE 6
SPECIFIC OBJECTIVES
ELIGIBILITY FOR TRAINING 6
DURATION OF TRAINING 7
VENUE OF TRAINING 7
NUMBER OF PARTICIPANTS 7
TRAINING COURSE FEE 7
COURSE METHODOLOGY 7
PERFORMANCE EVALUATION 7
TRAINING CURRICULUM 8
PRACTICUM 10
COURSE DURATION 12
EVALUATION OF THE COURSE 12
INSTRUCTIONAL DESIGN 13

ANNEX A 16

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INTRODUCTION
The Toxicology Referral and Training Center (TRTC) was assigned as the Apex
Poison Control Center by the Department of Health – Health Facilities Development Bureau in
2016 and has now been designated as the National Specialty Center for Toxicology as per
Department Order No. 2021 – 0001 dated January 4, 2021. One of our responsibilities is
capacity building of human resources, particularly in DOH hospitals and attached agencies.

The TRTC through the help and expertise of the Department of Health Regional Poison
Control Centers (DOH RPCCs) opted to start the training, hence, creating its own Postgraduate
Course on Administrative Management in Toxicology through our initiative to provide in-
depth advice and guidance to deeply introduce managerial concepts and skills in order to set the
best strategy in effectively and efficiently managing the day-to-day operations of a PCC.

The training course program will enable the trainees to understand and be able to apply
principles in administration and management and recognize their roles and responsibilities in
addressing the continuing development of a PCC.

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GENERAL OBJECTIVES
To ensure a PCC’s operations proceeded effectively and efficiently through direct control
and supervision of its support services and to ensure efficient use of resources throughout the
organization.
SPECIFIC OBJECTIVES
At the end of the training, the trainees shall be able to:

 Understand the importance of their role in an organization

 Learn different tactics when dealing with tasks concerning the management and
individuals from different departments
 Develop action plans to complete their tasks more effectively
 Understand the techniques of planning, organizing, and supervising a Poison Control
Center (PCC)
 Learn the skills of priority management
 Implement verbal and written communication approaches
 Coordinate and organize meetings effectively
 Learn to make quick decisions and resolve office-related matters
 Develop relationships throughout the organizational structure
 Develop a clientele-centric and service attitude and mindset
 Employ time management techniques for better efficiency
 Manage time efficiently and be able to think proactively
 Perform basic HR functions and roles
 Think and perform like a manager for effective managerial tasks

ELIGIBILITY FOR TRAINING

Trainees must:
 Be detailed in a Department of Health (DOH) hospital/attached agency;
 Be a registered physician with at least a minimum of sixteen (16) hours of relevant
training in toxicology
 Be a registered nurse with at least a minimum of sixteen (16) hours of relevant training
in toxicology and/or must have undergone Postgraduate Course on Toxicology for
Nurses;

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  Be an allied healthcare professional with at least a minimum of sixteen (16) hours of
relevant training in toxicology;
 Be less than 45 years old; and
 Be able to return their service to the sending institution depending on their agreement.

DURATION OF TRAINING
The training course will run for three (3) months. (Note: Exclusive of weekends,
suspension of classes (college level) and holidays during the didactic period while clinical
exposure is not exempted from weekends, suspension of classes and holidays)
VENUE OF TRAINING
East Avenue Medical Center Toxicology Referral and Training Center
NUMBER OF PARTICIPANTS
The number of participants who will be accepted for the training course program will be
a maximum of fifteen (15) pax annually.
TRAINING COURSE FEE
The training course will be shouldered by the toxicology fund of the TRTC given by the
Department of Health – Disease Prevention and Control Bureau.
COURSE METHODOLOGY (For evaluation tools, see Annex A)
 Eight (8) weeks of direct learning: classroom lectures and discussions
 Three (3) weeks of apprenticeship at the Toxicology Referral and Training Center
 Written examinations
 Learning design and concept note presentation

PERFORMANCE EVALUATION
 Written Examinations 30%
 Apprenticeship Performance 30%
 Learning Design and Capstone Project Presentation 20%
 Action Plan Presentation 20%
TOTAL: 100%

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TRAINING CURRICULUM

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 TRAINING COURSE PROGRAMME
DATE TIME TOPIC INSTRUCTOR
MODULE I
General Principles of Toxicology Administration and Management

(April 3 – May 12, 2023)

Concept of Administration,
April 3-7, 2022 8:00 – 5:00 pm TBA
Management, and Organization
Planning, Organizing, Directing,
April 10-14, 2023 8:00 – 5:00 pm TBA
and Controlling
April 17-22, 2023 8:00 – 5:00 pm Strategic Management TBA
Process and Operations
April 24-28, 2023 8:00 – 5:00 pm TBA
Management
ITC in Health: Poison
May 1-5, 2023 8:00 – 5:00 pm TBA
Information Service Registry
Human Resource for Health
8:00 – 5:00 pm TBA
(HRH) Management
May 8-12, 2023 8:00 – 5:00 pm Health Financing and Equity TBA
Leadership, Management, and
8:00 – 5:00 pm TBA
Governance
MODULE II
Health Promotions, Toxicovigilance, and Risk Management

(May 15 – 19, 2023)

Health Promotions Pillars and
8:00 – 5:00 pm TBA
Targets
Learning and Organization
May 15-19, 2023 8:00 – 5:00 pm TBA
Development Management
Risk Communication and Risk
8:00 – 5:00 pm TBA
Management
SPECIAL TOPIC

(May 22 – 26, 2023)

Screening and Surveillance and
May 22-26, 2023 8:00 – 5:00 pm TBA
Health Assessment Frameworks

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PRACTICUM

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 APPRENTICESHIP
One-on-One Sessions and Project Outputs

(May 29 – June 23, 2023)

ACTIVITIES
Operations: Annual Plan and Operations Document
To provide the information necessary
(WFP and PPMP, PGS and ISO Documents,
Monitoring and Evaluation)
Toxico-surveillance Reports
Annual Training Plan, Training Proposals, and Final To provide the information necessary
Reports
Communication Plan for Toxicologic Incidents and
Health Assessments
professionals and communities in the
Project Planning and Reporting for Health
Assessments
Note:
 Design will be an SGD with group outputs at the end of the week
OBJECTIVE/S
based on the data in the documents.
 To learn how to prepare
documents, collect
information, reply to inquiries,
record & collating case data
and follow – up on cases.
 To provide information to the
stakeholders so that they
may take timely decisions
and actions accordingly.
based on the data in the documents.
 To provide immediate and
expert advice and assistance
regarding toxicologic
incidents and health
assessments.
 Be able to provide basic
strategies to safeguard the
communities’ health and
safety when the situation
involves potential exposure to
different hazardous materials
and other toxicologic
substances.
To collaborate with other
planning, implementation, and
evaluation of toxicology and health
assessment programs.

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  Final Output: Capstone Report of any two (2) of the above project output/s

DURATION OF EACH MODULE

MODULE DATE
MODULE I
April 3 – May 12, 2023
General Principles of Toxicology
Administration and Management
MODULE II
May 15 – 19, 2023
Health Promotions, Toxicovigilance, and
Risk Management
SPECIAL TOPIC
May 22 – 26, 2023
Screening and Surveillance and Health
Assessment Frameworks
Apprenticeship May 29 – June 23, 2023

EVALUATION OF THE COURSE

The trainees shall evaluate the training course by answering an evaluation form to be
given to them at the end of their training.

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INSTRUCTIONAL DESIGN

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 INSTRUCTIONAL DESIGN

MODULE I MODULE II SPECIAL TOPIC

General Principles of Health Promotions, Screening and Surveillance

Toxicology Administration Toxicovigilance, and Risk and Health Assessment
and Management Management Frameworks
OBJECTIVES OBJECTIVES OBJECTIVES
 Improving the  Allowing people to  To offer a standard
effectiveness of have more control method for carrying
services by tracking over their health. It out community
the length, flow, and shifts away from an monitoring and
processes at work to emphasis on evaluation activities;
identify strategies personal behavior  To determine the
that produce more and toward a variety most suitable
effective results; and of societal and instruments,
 Maintaining the environmental procedures, and
department's or interventions; indicators for
organization's  To determine and assessment,
requisite quality assess the monitoring, and
standards. The team hazardous effects of evaluation;
works with other a wide variety of  Facilitating and
departments, chemicals and standardizing
managers, and medications on a national-level
workers to develop, population, as well assessments and
carry out, and as the effectiveness developing a
maintain quality. of the steps taken to national-level reform
decrease or strategy that
eradicate them; and integrates
 Creating a plan to surveillance and
minimize risk action as mutually
exposure. Risks can reinforcing
be reduced or processes.
eliminated by
reducing risk
elements such
safety concerns,

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 resource waste, and
excessive costs;
TOPICS TOPICS TOPICS
 Concept of  Health Promotions Screening and Surveillance
Administration, Pillars and Targets and Health Assessment
Management, and  Learning and Frameworks
Organization Organization
 Planning, Development
Organizing, Management
Directing, and  Risk Communication
Controlling and Risk
 Strategic Management
Management
 Process and
Operations
Management
 ITC in Health:
Poison Information
Service Registry
 Human Resource for
Health (HRH)
Management
 Health Financing
and Equity
 Leadership,
Management, and
Governance

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 ANNEX A
Evaluation Tools

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