Milestone 1: Conduct research to select the right tablet and vendor

1.1 - Research tablet models

1.2 - Research vendors

1.3 - Determine network and hardware requirements with POS vendor

1.4 - Generate quotes and review costs

1.5 - Test tablet capabilities

1.6 - Create contract and statement of work for vendors.

1.7 - Signe contract menu Tablet supplier

Milestone 2: Installation & Integration of the POS system

2.1 - Schedule an electrician for wiring the tables

2.2 - Install tablets in the bar areas at the downtown and North restaurant locations

2.3 - Integrate POS software

Milestone 3: Implementing security measures

3.1 - Include payment security talking points in waitstaff training

3.2 - Enable GPS location services on each tablet

3.3 - Establishing security measures: Employee permissions

3.4 - Create messaging about payment portal security to display on tablets

3.5 - Create a procedure for securing tablets at the end of the night

4 - Milestone 4: Staff training

4.1 - Schedule staff trainings with GM to discuss anything that could affect waitstaff tips

4.2 - Create a launch day plan: Staff, troubleshooting etc.

4.3 - Schedule a training for a small group of managers, followed by waitstaff training at each
location.

4.4 - Train the staff to update the menu

5 - Milestone 5: Testing phase

5.1 - Invite friends and family to do a test run of the tablets

5.2 - Test run the new tablet ordering system

5.3 - Implement a post-dining survey to assess customer satisfaction

6 - Milestone 6: GO Live!