Your Academic Journey Map

Getting Started

1. Your dedicated Student 4. Complete the compulsory

Support Consultant will give
you a call to introduce them
self
2. You will receive a link on
your email to a survey that you
must complete
Online Induction & Orientation
To access the induction on
your student portal, select “My
Modules” dropdown. You need
to watch all videos and
complete all quizzes to receive
your badge of completion.
Thereafter you will be able to
access the student portal

5. Ensure you read the

following important
3.In the meanwhile, log in to documents:
your student portal - Your Programme Handbook
MANCOSAConnect, using
details below: - Institutional Rules
www.mancosaconnect.ac.za - Student Code of Conduct
Username : Student number
Password : Mancosa123$ - Academic Writing &
Referencing Guide
Be sure to change the
password after your first login

6. Download the MANCOSA

Student Comms App from
Apple Store or PlayStore
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What Can I Use MANCOSAConnect
for?
Academic Support

Assessments

Connect with a
lecturer Access academic support
material to assist you with
managing your studies

Webinars – online
lectures Access assessment
questions, Online
Summative Assessment &
submit all your assessment
Access study
material Post a content-related
query or discussion directly
to your lecturer on
Access your Ask-The-Lecturer forum
MANCOSAConnect
calendar for webinar dates
& times Watch live or
recorded webinars with a
subject matter expert
Download the electronic
module guides
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How can my Academic Support
Consultant assist me?

Referencing Explain
techniques for programme
your structure &
assessments sub-minimum
requirements
3 4

Assist you to Arrange

access additional
MANCOSA’s support with a
e-library lecturer, if
resources necessary
2 5

Navigation of Arrange
student portal, session with a
MANCOSA student
Connect counsellor

1 6
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How do I contact my Academic
Support Consultant?

Connect on Live Chat using the
icon on MANCOSAConnect
Log on to MANCOSAConnect
You can contact our Call Centre
Select the FreshDesk icon 0861 800 000
Select “Create a new ticket”
Complete the form, ensuring you
select Academic Services as your
point of directory for the query