AVAASA ONE RESIDENTIAL TOWER

PROJECT NAME
PROJECT QUALITY PLAN KAKINADA, ANDHRA PRADESH
CLIENT AVAASA REALTORS, HYDERABAD
EPC CONTRACTOR CR TRUE BUILD INFRASTRUCTURE LLP

Rev. No. DATE DETAILS OF REVISION

00 25 Jan 2022 Initial Issue

Prepared by Reviewed by Approved by

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 INDEX
SUB
SECTION TITLE PAGE
SECTION
1.0 SCOPE 3
2.0 PURPOSE 3
3.0 REFERENCE AND APPLICABLE DOCUMENTS 3
4.0 TERMS AND DEFINITIONS 3-5
5.0 QUALITY MANAGEMENT SYSTEM 5-6
5.1 General Requirement 5
5.2 Control of Document 5
5.3 Control of Record 6
6.0 INTEGRATED MANAGEMENT SYSTEM (IMS) POLICY 6-7
6.1 Quality Objectives 6
6.2 Organization and Responsibilities 7
7.0 REPORTS 8
7.1 Human Resource 9
7.2 Competence and Training 10
7.3 Infrastructure 10
7.4 Work Environment 10
7.5 Calibration 11
7.6 Communication 11
8.0 ENGINEERING 11
9.0 PURCHASING 11-12
9.1 Material and Supplier Approval 11
9.2 Supplier Evaluation 12
10.0 IDENTIFICATION AND TRACEABILITY AT FABRICATION SHOP 12
11.0 INSPECTION AND TESTING 12
12.0 PRESERVATION OF PRODUCT 12
13.0 CIVIL CONSTRUCTION 13-16
14.0 MEASUREMENT, ANALYSIS AND IMPROVEMENT 16-16
14.1 Analysis of Data 16
14.2 Internal Audit 17
14.3 Control of Non-Conforming Product and Corrective Action 17
14.4 Management Review 17
15.0 ATTACHMENTS 18

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 1. SCOPE
The contents of this documents are applicable for Construction of AVAASA ONE Residential Tower
project at kakinada . The Project is undertaken by CR True Build Infrastructure LLP (CRTBI), who are
the EPC Contractors on Design and Build Basis.

The Project is being developed by M/s Avaasa One Realtors, Hyderabad.

2. PURPOSE
The Quality Management System (QMS) is established to ensure the product quality is achieved
through control of processes. For each department and activities, the standard operating
procedures. Work Instruction, Work procedures have been framed and followed strictly. For supply
of every major material / machinery, prior inspection has to be done and the inspection report to be
submitted to the Management and Client

This Project Quality Plan is prepared and formulated as Management Summary of Quality related
activities required to meet the terms of contract. This plan sets out the Management practices,
describes the quality Management System and its relationship with Corporate Quality System.

3. REFERENCE AND APPLICABLE DOCUMENTS

The following documents are used as a source of reference for preparation of this Project Quality
Plan
Drawings and specifications prepared/Issued by Consultant / Architects.

Codes of practices as listed in drawing, specifications.

ISO 9001:2015 – Quality Management Systems – Requirements

4. TERMS AND DEFINITIONS

In the context of this document, the following abbreviations or phrases shall have the meanings
noted against.
Third Party A person provided by any recognized independent agency approved by
Inspection:
the Client to oversee inspections and tests for materials / products,
whenever required by the Client or his representative.
Quality: Degree to which a set of inherent characteristics fulfils requirements
Quality Assurance: Part of Quality Management focused on providing confidence that Quality
requirements will be fulfilled

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 Quality Control: Part of Quality Management focused on fulfilling Quality requirements

Quality Plan: A document specifying which procedures and associated resources shall
be applied by whom and when to a specific project, product, process or
contract
Procedure: Specified way to carry out an activity or a process

Inspection: Activities such as Measuring, Examining and Testing one or more

characteristics of a material, procedure, product or service and
comparing this with the specified requirements.
Concession: A formal approval by the Client or his authorized representative, to
deviate from the specification or design which does not affect the final
function.
Hold Point: A stage in the production cycle when inspection and or tests are
performed to determine the acceptability of an item for further
processing.
Witness Point: A stage in the production cycle when a third party inspector, Client or
consultant representative witnesses any inspection and or test to
determine the acceptability of an item for further processing.
Repair: The process of restoring a non-conforming condition such that the item
conforms to the original specified requirements, where such a repair or
restoration is acceptable
Calibration: The comparison of two instruments, measuring devices or gauges, one of
which is of known accuracy and where applicable, traceable to an
internationally recognized standard.
Non-Destructive Analysis techniques used to evaluate the properties of a material,
Examination:
component or system without causing damage.
Review: A stage in a construction cycle, when a third party Inspector or
representative may verify records and or procedures and determine the
acceptability of the same
Material Test A document of test results either from source of materials or from in-
Certificate:
house or independent agencies.
Corrective Action: Identification and elimination of the causes of a problem, thus preventing
their recurrence.

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 5. QUALITY MANAGEMENT SYSTEM
5.1 General Requirements
This has a well-established and documented Quality Management system (QMS) and is taking
appropriate steps to improve its effectiveness in accordance with the requirements of ISO
9001:2015.

Relevant procedures established which clearly specifies the criteria and methods for effective
operation, control, necessary resources and information to support the operation and
monitoring of the process involved.

5.2 Control of Documents

Documents to be maintained are,

 Quality Policy

 Project Quality Plan

 Inspection and Test Plan

 Method Statement

 HSE Plan

 Risk Assessment

 Drawings
After reviewing the document, status of approval shall be mentioned in the document submittal
by the approving authority. Status shall be the following;

 Code 1 - Work may proceed.

 Code 2 - Conditionally approved. Work may proceed and resubmit incorporating

comments.

 Code 3 - Revise & Resubmit. Work to proceed only after approval.

 Code 4 - For information and records only. Work may proceed.

Representative will take appropriate action based on the status of document submittal.
Changes proposed by Client representative to such documents will be subject to the same level
of review and authorization as the original and will be revised accordingly.

Superseded copies are destroyed in all sections except QA master copy to prevent the
unintended usage.

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 5.3 Control of Record
Records shall be maintained by CRTBI as objective evidence to demonstrate that the materials
and services incorporated into the permanent works comply with the specified requirements.

 Fabrication Shop related quality records are as follows;

 Material Test Certificates.
 Final Dimension Inspection Report
 Non Destructive Testing Inspection Report
 Surface Preparation & Painting Report
 Inspection Release Note
Project site related quality records are as follows;
 Material Inspection Report
 Work Inspection Report
The records shall be maintained in such a way that they should be legible and readily retrievable.
Concerned department shall maintain the Project records up to defect liability period of the
contract.

Beyond the retention period, the documents shall be disposed at the discretion of the
management either by shredding or by suitable means.

All the records within the company are maintained in either hard copies or soft copies.

6. INTEGRATED MANAGEMENT SYSTEM (IMS) POLICY

CRTBI Integrated Management System (IMS) Policy comprising of Quality, Health & Safety and
Environment safety is documented and approved by the Managing Partner.
The IMS policy given below has been developed as a means for providing an overall direction to the
company and provides a framework for establishing and reviewing IMS objectives. The contents of
IMS policy is disseminated throughout the company and Project sites by displaying at prominent
locations.

6
6.1 Quality Objectives

Frequency of Format of
S.No. Objectives Desirable Measures
Measurement Record
Percentage of rejection Monthly
1 Zero Monthly
during material inspection Report

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 Frequency of Format of
S.No. Objectives Desirable Measures
Measurement Record
and work inspection
Completion of milestone
Monthly
2 Project progress activities as per the Monthly
Report
schedule
Customer compliant NCR
Monthly
3 Customer Satisfaction not more than 0.5% of Monthly
Report
total inspected work
100% compliance on Training Monthly
4 Training for employees
training calendar records Report

6.2 Organization and Responsibilities

General
The organization chart identifies the principal personnel of within CRTBI, responsible for
implementation of this Project Quality Plan.
Senior Project Manager/Project Manager
 Holding overall responsibility for the successful initiation, planning,
executing, and monitoring, controlling and timely completion of the project.
 Ensuring compliance with Quality & HSE procedures, legal and statutory regulations and
project Specifications.
 Acting as the primary channel/single point of contact for all communication and interfaces
between CRTBI and Client/ consultants.
 Ensuring all contractual and commercial communications with Client/ HO representative.
Planning Engineer
 Preparing Baseline Schedule in line with the project requirements.
 Monitoring and reporting the progress through daily/weekly/monthly reports.
Construction Manager
 Executing and monitoring the project progress, with respect to the project schedule.
 Coordinating with project procurement department to ensure the availability of the
resources.
Site Engineer
 Executing and monitoring the project progress, with respect to the project schedule.
 Coordinating with project procurement department to ensure the availability of the
resources.
QA/QC Engineer
 Ensuring the project quality by planning and conducting inspection as per the Inspection and
Test Plan (ITP).
 Acting as the Management Representative and has the responsibility for developing and

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 implementing Project Quality Plan by conducting periodic reviews and formulated audit
programs.
 Ensuring corrective actions for the identified nonconformities.
 Monthly Quality Reports to Head office.
Quantity Surveyor
 Preparing & getting certification of quantities of work done from Client representative.
 Preparing and submitting & getting approval of monthly RA bills from Client representative.
 Analyzing variation items and getting approvals from Client representative.
 Ensuring all commercial and contractual communications with Client representative.
Purchase Officer
 Ensuring the availability of all materials at site as per the project requirement.
 Ensuring the quality of materials that would reach the site in co-ordination with QC Team.
HR & Admin
 Ensuring legal and statutory compliances at site.
 Ensuring timely recruitment, Employee Induction, Reward and Recognition, Employee
retention, Competency Building / Mapping and Compensation / Benefit programs.
Store Officer
 Ensuring delivery of materials as per specifications and checking for damages. Ensuring
timely availability of materials required for Construction work at site. Controlling the
material wastage.
 Ensuring housekeeping of stores premises and site.

7. REPORTS
Reports are meant for sharing of information to the right person. The following reports shall be
prepared in the project and depends upon the stage of project.
A. Daily Progress Report
When the Construction work is initiated, the daily excavation, concrete, Brick Work and other
activities are quantified and reported to management.
B. Monthly Progress Report
Monthly Progress Report will be prepared by the Planning Engineer in consultation with Project
Manager and will be reported to the Management and Client. The Monthly Progress Report
consists the following:
 Product
o As per BOQ materials used for project. Block, tiles, doorframes. Details etc.

o Architects & Consultants

o Major Contractors & Vendors

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 o Approvals & Clearances

o Key Completion Dates

 Finance
o Project Budget

o Major Expenses during Month

 Project Progress
o Activities completed during month, Activities planned for next month

o Design& Engineering concerns

 Red Flag Areas/ Items

 Site Progress
o Schematic Progress- Key Plan

o Schematic Progress- horizontal

o Schematic Progress- Vertical

o PERT Chart- Critical Activities Labor Details

o Site Progress Photographs

C. Monthly Updated Schedule

The monthly updated schedule will be updated by the planning engineer and to be circulated to
the Project team.
D. Monthly Quality Report
Monthly quality report to be sent by the Project Manager to Management and Client. The report
should contain the following items:
 Quality checks carried out on each area of civil finishes.
 Problem incurred.
 Solution arrived and implemented
Quality check report of each area should be done when a contractor raises and submits their
bill. The quality reports of the Project are to be attached as Annexure to the Bill.
E. Fortnightly Updated Micro Schedule
The fortnightly updated micro schedule will be updated by the Planning Engineer and shared to
the PM for submission to the Management.
Fortnightly report from Procurement and Commercial team
The Fortnightly report will be prepared by the procurement head and to be sent to the
management.
7
7.1 Safety

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 A complete safety policy has been developed and the same has been strictly followed. The safety
policy is described as follows:
We are fully committed to develop and operate a safe, healthy and clean environment to protect
vital human resource, plant, machinery and the environment from the hazard.
 Complete with applicable environmental health and safety legislation and all requirement of
interested parties.
 Continually improving the process and work. Protective for pollution prevention and risk
minimization through objective driven targets.
 Promoting a positive culture based on improving our EHS (Environment Health& Safety)
performance.
 Ensure total compliance with all OHS (Occupational Health & Safety) regulation and other
requirements.
 Providing the training and resource for employee/ contractor to maintain EHS system.
 Integrating EHS procedure & Practices into every operations of the company.
 Preparing HSE risk assessment and respective controlling measures on every major activity
 Ensuring effective execution of Health Safety and Environment Management system to
reduce occupational hazards and environmental impacts
 Ensuring that all safety related statutory requirements are fulfilled
 Establishing and monitoring weekly safety talks and monthly safety meeting &
 Ensure availability at all times of appropriate resource to fully implement the Health& Safety
policy of the company addressing risk assessment to the workers and site staff
7.2 Competence & Training
Project Manager shall identify the training needs for the employees to acquire the necessary
competence, if required. Corporate HR will prepare Training calendar based on the training need
analysis.
Trainings will be delivered as per the training calendar and training effectiveness will be
evaluated accordingly.
7.3 Infrastructure
Site Management shall plan and facilitate the infrastructure necessary to execute the project.
Infrastructure can include:
 Site office and associated utilities
 Plant and Machineries, including hardware and software
 Transportation resources
 Information and communication technology
 Stores
 QC labs

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 7.4 Work Environment
Site Management shall determine, provide and maintain the work environment necessary to
execute the project.
Work environment shall include temperature, heat, humidity, light, airflow, hygiene and noise.
7.5 Calibration
To provide confidence in the validity of measurement results, measuring equipment shall be
calibrated or verified at specified intervals against measurement standards traceable to
international or national measurement standards.
Calibration status of the Measuring equipment shall be identified with suitable identification
stickers.
Measuring equipment shall be safeguarded from adjustments, damage and deterioration that
would invalidate the calibration status and subsequent measurement results.
7.6 Communication
The Project Manager is the authorized person for correspondences, periodical reporting,
commercial matters and attending progress review meetings regarding all contractual
obligations to meet the Client requirements. In the absence of Project Manager, the
representative authorized by the Project Manager shall co-ordinate with Client.
HR and Admin in-charge shall co-ordinate for statutory and regulatory requirements. The mode
of communication can be Telephone, Email, Courier and in person.

8. ENGINEERING
Based on the input received, CR True Build Rebar detailing team prepare and forward Rebar shop
drawings (Bar Bending Schedule) and Form work scheme drawings to the Client/consultants for their
review and approval.
The approved Bar Bending Schedule and Formwork scheme drawings shall be stamped as “GOOD
FOR COSTRUCTION” and then forwarded to the civil construction team to proceed Reinforcement
and Formwork.
The Client approved revised drawings shall be stamped and issued to the concerned. The
superseded drawings shall be withdrawn from the user department and shall be disposed
appropriately
If there are any major changes in the drawings, the Design Manager shall issue a hold note to the
project site and stop.
Any change in the input resulting to a variation in the design and detailing output shall be considered
as Design change. Impact due to the changes will be intimated to the Client through Project
Manager.
The Client approved revised drawings shall be stamped and issued to the concerned. The
superseded drawings shall be withdrawn from the user department and shall be disposed
appropriately.

9. PURCHASING

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8
9
9.1 Material and Supplier Approval
Material approved by the Client shall be used in the project. Any alternative material required
due to any specific reason shall again submit for approval.
Material approval submittal shall be submitted to the Client/consultants along with details of
materials with source and sample manufacturer test certificates for review and approval.
Purchased materials and components shall meet the contract requirements.
9.2 Supplier Evaluation
The supplier performance assessment shall be conducted as per the Supplier performance
assessment guideline to ensure the supplier is able to continue meeting the project
requirements.
Supplier performance assessment shall be conducted minimum once in six months by the
procurement department together with the project personal.
If the supplier fails in the assessment, then the supplier is black listed and new supplier will be
identified, if required.

10. IDENTIFICATION AND TRACEABILITY AT FABRICATION SHOP

Structural steel such as unique identification number hard shall identify Plates and rolled sections
used for fabrication punched or paint marked on it.
The unique identification number is maintained throughout the various stages of fabrication to
enable the raw material to be traced to its original source of procurement.

11. INSPECTION AND TESTING

Project specific Inspection and Test Plan for Civil works and Structural Steel Fabrication and Erection
Inspection and Test plan.

12. PRESERVATION OF PRODUCT

A. Handling and Storage General
All construction raw materials shall be stacked and stored as per the guidelines mentioned in IS
4082:1996 or as per the manufacturer recommendation at the designated storage area allocated
in the site.
All perishable items or materials having shelf life shall be issued on first in first out (FIFO) basis.
B. Steel Reinforcement
Reinforcement steel of different classes, sizes and lengths shall be stored separately to facilitate
issues in such sizes and lengths so as to minimize wastage in cutting from standard lengths.

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 Reinforcement bars shall be stacked at certain height above the ground level to avoid contact
with earth / soil to prevent rust formation / corrosion and distortion.
C. Structural steel
Structural steel raw materials / fabricated items shall be stacked at certain height above the
ground level to avoid contact with earth / soil to prevent rust formation / corrosion and
distortion.
D. Cement
Cement shall be stored in a place, which is dry, leak proof, and as moisture proof as possible.
Cement bags shall be stacked above the floor on wooden planks in such a way, so that it is about
150 to 200 mm above the floor.
Cement bags shall be stacked close to each other to reduce circulation of air. The height of stack
should not be more than 10 bags to prevent the possibility of lumping under pressure.
Cement bags shall be stacked in such a manner to facilitate their removal and use in the order in
which they are received.
Label showing date of receipt of cement on each stack of cement bags shall be ensured to know
the age of cement.
When it is required to store cement for a long period of time or during the monsoon, the stack
shall be completely enclosed by a water proofing membrane such as polyethylene.
E. Admixtures
Liquid admixtures can be stored in barrels or bulk tankers. Powdered admixtures can be placed
in special storage bins and some are available in premeasured plastic bags.
Dispenser tanks at concrete plants should be properly labelled for specific admixtures to avoid
contamination and avoid dosing the wrong admixture. Most liquid chemical admixtures should
not be allowed to freeze; therefore, they should be stored in heated environments. Consult
admixture manufacturer for proper storage temperatures. Powdered admixtures are usually less
sensitive to temperature restrictions, but may be sensitive to moisture.
F. Curing Compound
Curing compound is supplied in containers. The containers shall be closed and do not exposed to
direct sunlight. The containers shall be stored under normal warehouse conditions or as per the
manufacturer recommendation.
G. Repair Material
It shall be kept in a dry environment, in its original, unopened packing. If stored in conditions of
high humidity and / or temperature, the shelf life will be reduced.

13. CIVIL CONSTRUCTION

AVASA One Project tower with 2 Podium slabs followed by Ground floor, 09 floor slabs, and terrace.
A. Mix Design
Mix design for each grade and strength of concrete mixes and grout mixtures prior to work
commencement required shall be submitted to the Client/Consultant for approval.

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 Mix designs shall be established as per the requirements mentioned in IS 10262:2009
specification.
The Ready Mix Concrete (RMC) shall be inspected and tested at the project site as per the
requirements and acceptance criteria mentioned in IS 1199:1959 and project technical
specification provided by the Client/consultants.
B. Temperature maintain of concrete as per specification
All RCC concrete should be maintain the temperature of 30degree +/- 2drgree.
C. Allowable Tolerances
Concrete work around elevator shafts, including slabs, beams columns and walls shall not fall
more than 13 mm away from theoretical locations, except where jump-form tolerances apply.
D. Variations from Plumb
Lines and surfaces of columns, walls, corners and the like:
o 6mm per 3m

o 18mm per 12m or more

o 50mm maximum for the entire height.

Exposed column, control joint grooves and other conspicuous lines shall correspond at all
locations and shall not exceed
o 6mm per 6m

o 10mm per 10m and

o 13mm per 12m and larger

E. Level Alignment
Elevation of top of slab (both slab-on-ground and suspended slabs prior to shoring removal),
20mm measured from planned elevation.
Elevation of top of slab, measured at columns and walls at time of turnover of floors for tenant
fit-out, maximum differential slope between adjacent columns and walls of distance / 500 with a
maximum deviation from the average elevation of a full floor of 30mm.
Elevation of formed surfaces before removal of shores, 20mm.
Lintels, sills, parapets, horizontal grooves and other lines exposed to view, 13mm.
F. Alignment of Stairs
o Difference in height between adjacent risers, 3 mm

o Difference in width between adjacent treads, 6mm.

Unless otherwise noted, formed surfaces may slope with respect to the specified plane at a rate
not to exceed 6 mm in 3m.
For lintels, sills, parapets, horizontal grooves and other lines and surfaces exposed to view, 6mm
in 6m.
G. Building Lines

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 Variations of the linear building lines from established position in plan and related positions of
columns, walls, beams and partitions:
o 6mm in 3m

o 9mm in 6m

o 13mm in 12m and

o 25mm maximum.

Faces of formed slab edges turned down spandrels and parapets shall not deviate from
theoretical position or alignment by more than the distance in consideration divided by 500 or
by 13 mm, whichever is less.
Place post tension tendons and anchorages to the following horizontal and vertical tolerances
for the corresponding horizontal and vertical member dimensions:
o 200mm and less: plus, or minus 6mm

o 200mm to 600mm: plus, or minus 9mm

o Greater than 600mm: plus, or minus 13mm

o Deviations in horizontal plane which may be necessary to avoid openings or inserts shall
have radius of curvature of not less than 6.4m
o Provide concrete cover not less than that required by the applicable fire rating.

H. Sleeves and Openings

Variations of the sizes and locations of sleeves, floor and wall openings and like shall not exceed
minus 6mm or plus 25mm from size and 13mm from centerline locations given in accepted shop
drawings. Where located in link beams or floor beams, the variation shall not exceed plus or
minus 6mm from size and 10mm from centerline locations given in accepted shop drawings.
Anchor and Inserts: Variations in location of anchors and inserts shall not deviate more than
10mm vertically nor 6mm horizontally from positions shown in accepted shop drawings.
Cross sectional dimensions of columns and beams and the thicknesses of slabs and walls shall
not deviate from theoretical by more than the following:
o For dimensions of 300mm or less +10 mm, -0mm

o For dimensions of more than 300mm but not over 900 mm +13mm, -10mm

o For dimensions over 900mm +25mm, -19mm

Footings and pile caps shall vary in plan dimension from theoretical by not more than - 13mm nor
more than +50mm. The Centre of gravity shall be within 2 percent of the theoretical footing
dimension but in no case shall deviate from theoretical by more than 50mm. Footings and pile caps
shall not be reduced in thickness by more than 5 percent of the specified thickness but, in no case,
shall the thickness be less than the theoretical by more than 75mm.
I. Reinforcement
Rebar shall be Fe 500D or Fe550D as per IS 1786, unless otherwise given in drawings. Reinforcement
shall be bent and fixed in accordance with procedure specified in IS 2502.

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 Unless given, mechanical connections shall develop in tension and compression not less than 125
percent of the specified yield strength of the bar.
Deformed bars prepared for stud welding in accordance with AWS D1.1. Material shall conform to
AWS D1.1, chapter 7, Type C. Provide 12mm diameter, 915 mm long bars, unless otherwise given in
drawings.
Tolerance on Placing of Reinforcement
Unless otherwise specified, the reinforcement shall be placed within the following tolerances:
For effective depth 200mm or less ± 10 mm
For effective depth more than 200 mm ± 15 mm
Tolerance for Cover
Unless specified otherwise, actual concrete cover should not deviate from the required nominal
cover by + 10 mm. Physical, mechanical and chemical tests of rebar shall be carried out as per the
approved ITP.
J. Formwork
The formwork shall be designed and constructed so as to remain sufficiently rigid during placing and
compaction of concrete and shall be such as to prevent loss of slurry from the concrete. The
tolerances on the shapes, lines and dimensions shown in the drawing shall be within the limits given
below:
Deviation from specified dimensions of cross +12 mm
section of columns and beams -6 mm
Deviation from dimensions of footings
Dimensions in plan + 50 mm
-12 mm
0.02 times the width of the footing in the
Eccentricity direction of deviation but not more than 50 mm
Thickness + 0.05 times the specified thickness
These tolerances apply to concrete dimensions only and not to positioning of vertical reinforcing steel
or dowels.
Stripping Time
Forms shall not be released until the concrete has achieved strength of at least twice the stress to
which the concrete may be subjected at the time of removal of formwork. Unless otherwise given,
stripping time shall be as follows:
Minimum period before
Type of Formwork
striking formwork
Vertical formwork to columns, walls, beams 16-24 hours
Soffit formwork to slabs (Props to be refixed immediately
3 days
after removal of formwork)
Soffit formwork to beams (Props to be refixed immediately
7 days
after removal of formwork)
Props to slabs Spanning up to 4.5 m 7 days

Spanning over 4.5 m 14 days

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 Props to beams and arches Spanning up to 6 m 14 days

Spanning over 6 m 21 days

14. MEASUREMENT, ANALYSIS AND IMPROVEMENT

12
13
14
14.1 Analysis of Data
Project Quality statistics shall be gathered monthly once and shall be documented in monthly
report
Project quality statistics shall include,

 In-process rejection / rework

 NCRs received from Client

 All hardening properties of concrete

 Ultrasonic testing of welds
Project quality statistics mentioned above shall be analyzed using statistical tools like Histogram
and corrective action shall be implemented to reduce the rework / rejections.
14.2 Internal Audit
The certified internal auditors who are independent of the site being audited shall conduct
integrated Management System (IMS) Internal Audit for all departments at site level once in 6
months.
Internal audit shall be conducted process wise as per the Annual audit schedule to analyze their
performance and conformance to Quality, Environment, Health and Safety management system
requirements implemented and demonstrated for compliance with the CR True build group
subscribed International standards (ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007).
The auditor shall issue corrective Action Request to the auditee for the system non-conformance
identified during the audit. Once CAR issued, auditee should analyze root cause and take
correction and corrective action within the period mutually agreed at the time of audit.
14.3 Control of Non-conforming product and corrective action
Deviation from standard construction practice and procedures resulting in non-compliance of
the final product with the required level of quality shall be identified, documented and
segregated till rectification to prevent the unintended usage.
Non Conformance Report (NCR) received from the Client shall be closed within the time frame
mentioned below;
Minor NCR -15 days
Moderate NCR -10 days
Severe NCR - 7 days

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 Extreme NCR - 2 days
Once NCR received, the root cause for occurrence of non- conformance shall be analyzed and
necessary correction and corrective action shall be taken to prevent the recurrence.
 Non-conformity shall be dealt by one of the following ways:
 Taking appropriate action to eliminate the detected nonconformity.
Authorizing its use, releasing for execution with permission from Client representative, if the
non-conformity does not affect its intended usage.
When non-conforming product is corrected, it shall be subject to re-verification to demonstrate
conformity to the requirements.
14.4 Management Review
Project site quality management system shall be reviewed by the Top Management monthly
once to ensure the compliance, adequacy and effectiveness and to identify opportunity for
improvement.

15. ATTACHMENTS

a) Inspection and test plan for materials and processes (ITP’S)

b) Check lists for each activity

c) Method statements

d) MEP check list

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