RESUME

I am a responsible person. Eager to learn something new, hardworking and honest.

Able to work under pressure, individually or as a part of the team. Creative, gets
things done, energetic and professional.

EDUCATIONS
(2012 – 2016): Universitas Methodist Indonesia.
LOREN S1 Teknik Informatika
GPA: 3.52 out of 4.00

(2009 – 2012): SMA Swasta Primbana Medan

Name
Lorenta Debora Hasibuan (2006 – 2009): SMP Negeri 31 Medan
Religion (2001 – 2006): SD Budi Murni 2 Medan
Protestant
WORK EXPERIENCES
Date of Birth
Medan, 26 February 1994
Work at Call Center Halo BCA.
Address
Cipondoh Makmur Blok Manggala 2 ULR Service
No.21 RT.03 RW. 08, Kel. Cipondoh August 2018 – February 2019
Makmur, Kec. Cipondoh, Kota
Tangerang. Division of Digital and Social Media Services
May 2020 – July 2020

SOFT SKILLS Priority Service

April 2019 – August 2021
Communication ▬▬▬▬▭
Teamwork ▬▬▬▬▭
Creativity ▬▬▬▬▭ Job Description:

Hardwork ▬▬▬▬▭  Analyzing Customer Data

 Giving Consultation about Klik BCA Business
 Giving Guidance about Making Payroll, Auto Credit,
HARD SKILLS Auto Tranfer, etc.
 Giving Consultation about Banking and Credit Card
Microsoft Office ▬▬▬▬▬  Handling Telephone Call
Microsoft Excel ▬▬▬▬▭  Handling Incoming E-mail
Microsoft P. Point ▬▬▬▭▭  Making Report

LANGUAGE Work at Customer Care Tokopedia

Indonesia ▬▬▬▬▬ Agent Priority

English ▬▬▬▬▭ August 2021-December 2021

Job Description:
Mobile Phone
 Analyzing Buyer and Seller Data
+62 853 6199 1971  Giving Consultation about Cancellation of
Email Transactions, Delivery of Orders, Refunds, etc
deboralorenta@gmail.com  Handling Chat through Application Tokopedia,
Facebook, and Twitter
 Handling Telephone Call