ee | ole Aira ST 1 What kind of business eee en + company website De sd anf + Appersonal webpage Pe ee Pete ray eee it are the questions. eee ac provide? time is spent working roa ens ere HOWARD BRIGHT fe Fm the ecto of In-balanoo, which sot up in 1996. We fe high quality traning senices ltroughout the UK. Fm main in charge ‘of planning and cooknating ou courses. | work with team of fultime ofice stat and fredanoe weiner TASIA CLIFFORD | work pate forln-balaree end 17 |.am responsible for wring thelr courses on employment ewan heath and say For tha resto the timo, Ima business lawyer win experience nthe tis of ‘employment law and heath and safety Most of my work consists of adusing managers and businasses in these two sagas. My cients come from a range ct Dousnesses an organizations Working with words | Describing work 1 Whatkind of information do these places have about you and your job? + social media ste such as Facebook or LinkedIn + Abbrochure or publication stich aa conference programme 2 Read these profiles about people fom a taining company website and answer 1 Whats the name of the company? What kinds of taining courses does it 2 Which people work full-time forthe company? 3 Which people are freelance and sometimes work forthe company? EMRANN BHATT work asa trainer for i-balance ‘and run regular using mobile tehnolagies in erating, Fm aso a marketing constant wth my own agency. | specialize in cnine marketing aca lage pat of my work ewotes develoing marktig strategies for smal-to-mecium Sze business owners, o FEY DE BOUTILIER | workin series for PM since. as treoworer ceric representative, Ly deat with rus ar bookings fm a verily tckensranging tom mutton compan to cal customersUnit 1 Working lif 3. Complete this able with information abut Tasia, Emann and Fey from their profiles in 2. Jobs) Colleaguss Main area(s) of Workplace Howard | Dirctor fe safond ting pling nd I frock raters toontinating Tain | at | { | ry | | | 4 Discuss witha partner. How many fll-time, part-time and freslance staff do you have in your company? 5 Complete the verb phrases in these sentnces witha preposition. Check your ‘nawers by looking forthe same verb phrases in bold in the profiles in 2. 1 wore 2 lage group of peop We mae a great eam. 2 Fm responsible Planning ane budgeting 3. My ob consist ‘dlisingbusineses andl organizations on ‘employment lave 4 min change ‘coordinating sles teams across the region. 5 specialize ‘workplace motivation. 6 Lvwork ‘a receptionist ina large multinational. 7 work, the area of finance and accounting. 8 Ideal aftersales enquiries, 6 Whichor the categories and do sentences 1-8 refer to? Gome ofthe sentences can refer to more than one category) a jb — Tip | mainly b Colleagues and clients You can use the aero mein © Anasofbusiness ‘emphasize yourmain ; Sa ine 4 Workplace activities Boston ater the ver 10 Ge i Bitbetore the man verb: ) For more exercises, goto Practice file 1 on page 106. I mainly ozone or atening with a partner Tell your partner atout your job. Use the verb phrases pee ae 7 ork witha parte Tellyour parr tot yourjb.Use he ve ph 8 Wintes profite about yourself and your for your company website. About yourselfTip | Adverb position ‘bers a equency ean {Before the mein verb oF ‘Mer {always work fom an ofc. {im abrays on tin. ‘verbs of time often go at ‘the beginning or the end of ‘sentence: These days, working one mworkre ene these days Language at work | Present simple and present continuous 11 Invwhat situations do you have to give a shor personal presentation about yourself and your work? Zi 2. 1.1 Listen toa conversation between Emvana Bhatt andVeronique Denvir and answer the questions. 1 Whats the course? 2 What does Emrann ask everyone to do? 3 What kind of charity does Veronique work or? 4 5 Wihat is she responsible for? ‘eres she mainly based? 6 Whatisher reason for taking the course? 3 1.1 Listen again and writ the mising verbs in these sentences 1 Isao —for mesial charity. 2 Inmy jb, Totten with fandraising projects and advertising currently a carpaiga to raise over a million euros, in London for three months. you this course today? 6 My organization usually in traditional media, 7 These days, more and moze people textand video online, 8 1____enough about online marketing. 4. Answer the questions in the Language point. LANGUAGE POINT Complete explanations a-f with simple or ontinuous. Then match the sentences in 3 to each explanation. We use the present _ singlet talk about regular or repeated actions. Sentences 2and 6 bb We use the present {talk about actions happening now and current projets. © We use the present {otall about general facts, Wo use the present to talk about tronds and changing situations. We use the present to talk about temporary situations. £ We use the present. ‘with tate verbs such as wnderstend, kno, Ihe, te We often use adverbs with the present simple and present continuous. Find four adverbs inthe sentences in 3 and add them to these categories: ‘Adverbs of frequency (How often”): alongs, sometines, never, ‘Adverbs of time (When?) now af the moment, >> For more information, go to Grammar reference on page 107.eta 5 Underline the correct tense in italics and add the adverb in brackets where given, 1. What do you work /are you working on? (at the moment) 2 We hive /are hnving offices in over 20 countries. 3 More and more of ourcustomers onder /re ordering our goods online, (Hhese days) 4m response /'m being responsibie for everyone else's travel arrangements (oormally) 5 We on do /are’t doing any business in Brazil until we can all speak Portuguese. 6 Overall the economic climate mproces /is improving. 7. My company tres /is trying to increase its trade in China. (currently) 8 Tado/‘m doing this course because I don't understand Jn not understanding Excel software, 9 Doyou give/ Are you ging presentations in your job? (often) >) For more exercises, go to Practice file 1 on page 107, 6 Preparea short personal presentation using the present simple and present continuous. Use adverbs where appropriate. Talk about ‘your job and your responsibilities ‘+ a current project at work ‘+ your reasons fr taking this English course 7 Take turns to give your personal presentations to the class. When you listen toa presenter take notes and ask follow-up questions at the end oftheir presentation Practically speaking | How to show interest ‘1 When you listen to someone, how can you show interest? 2. 1.2 Listen toa conversation between Veronique and Joel. Match sentences 1.3 to responses a-c, 1 Butat the moment, I'm doing alot of work in the USA. __ 2 Isa project fora pharmaceutical company. —_ 3. This one gives money to charities and non-profit organizations a Is that right? My company works with pharmaceutical companies too, bb Really? How often do you travel there? That sounds interesting! It would be good to keep in contact, 3 1.3 The expressions in bold show the speaker's interest. Listen tothe {intonation and repeat the expressions. 4, Which other technique does each speaker use in a-cin 2 to show more interest? 4+ Suggesting keeping in contact, —_ 2 Finding a connection, — 3 Askinga question. 5 Work witha partner. Write five sentences about your working life.Take turns to tell each ather the information and respond by showing interest using an expression from 2 and a technique from 4. ‘Example: A I'm deoeioping anew pratt atthe moment. That sous interesting! What type of prove 12Key expressions Introducing yourself Hi/ Helo / Good evening. Pease, cal me Walter). Exchanging greetings Nice to mest yous (1), rm very pleased to meet you. / Fm dalighted to most you. Introducing other people want you to meet. This ike to introduce you to [Asking about personal details ‘What do you do, exactly? ‘Where are you from? Which part af. re you trom? Keeping in contact Do you havea card? Here's my card. Ve keto heep in contact Ending the conversation rata ave to go now. Iwas very nice to meet you. twas nice meeting you, (too). Hook forward to hearing trom you. 9) Business communication | Networking 1. Discuss questions 1-3 witha partner. 1 Do you eve attend networking events? 2 Hoss importants networking in your job? 3 In what other situations do you need io network with people? 2} 1.4'The Culham Health Trusts holding an even forts key personnel, stalf ‘and fundraisers Listen tothe extracts from fvo different conversations, Write notes about the jobs and responsibilities for these people. Le Akel: Jo Johansson Walter Mayer 3 1.4 Liston to the conversations again. Tick (/) the person who says each expression. Conversation 1 1 I want you to meet. 2 Nice to meet you. 3 What do you do, exactly? 4m afraid have to go now. 5 Itwas nice meeting you, too. 6 Fike to keep in contact. 7 Do youhavea card? L “Conversation 2 8 Let me introduce myself. | | 9 Tim delighted to meet you. [ [ 10 Please, call me Walter. | [ | | | | | 11 Tim very pleased to meet you, too. 12 Here's my card. 13 Which part of Japan are you from? 14 twas nice meeting you 15 Took forward to hearing from you. 4. Which conversation fs more formal? Give reatons for your answer. » For more exercises, goto Practice file 1or page 106, 5 Work witha partner. Practise a networking conversation with your own jobs and responsibilities using this flow char: Ask avout Introduce yourself, |~-»| Exchange greetings. personal details. © End the ‘Agree to Keep conversation, in contact, 6 Stand up with your partner from 5 and meet other students inthe class Introduce your pariner to other students and continue networking.Unit 1 Working life TALKIN Speed networking ‘Contact25 organizes business-to-business speed networking events. At these events, participants have a series of mini-meetings with new contacts. The idea is that within a few minutes of talking to someone, they will Inow whether itis possible te do business with them. This makes it very efficient form of business networking. Each mesting lasts five minutes. ‘You have: + two minutes totale about yourself, your company or organization ? ‘+ two minutes to listen to your partner describe their company E or organization + 30 seconds to score your partner, and note future action + 30 seconds to mave to the next meeting ¥ oy Contact estimates that each participant creates around €5,000 Nl We 2 Discussion ‘L What ao the advantages af speed networking? Can you think of any disadvantages? e we Di, 2 Would speed networking be useful in yourjob/eompany? Why/Why not? Task 11 You are going to attend a speed networking event with Contact25.You can be yourself or you can choose a person from the role cards on page 136, Prepare ‘what you are going to say about + yourselfancl what you do + the company of organization you represent + why you are at this event 2 Follow the rules ofspeed networking. Moet and talk to one person (two minutes foryouto talk and two minutes fo them to talk)-Then give that person points Out of three using the scorecard below and write your reasons. 1 point= have no reason to contact this person again. 2 points = I might contact his person again but [need more information. 5 points = I definitely want to contact this person Person i Person 2 Person 3 Name anel company Points (1, 2032) Reason 3 Next, meet and network with another person forfour minutes and score them, Then network with a third person and complete the scorecard 4 Tell the cass about your most useful contact and give your reasons. a1 | Practice file Working with words 1. Match 1-8 toa-n to make sentences. (Our fiem specializes _b. Vmresponsible ‘Both our roles consist We work work as She works in They're in He deals _ {forthe company accounting and general finance, ‘the areas of pharmaceuticals and hospital supplies. 4 with all the enquiries from clients in our northern region, «© of leading small teams of people on projects. charge of dealing with aftersales and client services. 8 a sales assistant for an engineering fir, hh with each other most ofthe time. 2 Complete 1-6in the email with a verb from A anda preposition rom B age rope cont pclae wok da of wth fr of iM V8 Burcu “Thanks for your ermal and congratulations ‘on the new position! They coulde't pick a better person to be in their sales team in Ankara ET Beare beé all thosa diferent people at frst but rm sure you'll manage. With regard to your request for a good translator, | do know someone based |p London. Most of her werk tends to ‘ransiating technical documents ard ink sha mit English-German transtations. However she's also fluent in Turkish, so I'm sure she could ® ‘your type of sales literatu Let me know if you'd tke me to contact her 1'm sure you's find her eacy to ® Best Gorate Business communication 1. Rick Farry isa buyer fora supermarket chain. eis introducing a colleague, Marcel Grover, to Pat Kline the representative ofa key supplier. Complete their conversation with words from the list Ihisis Lose yuetoned schoo you do Im very plowed relly here my ie Yo meet you sts ie Rick Marcel, ___Lamn! yo tomect__oneof cour guess. Marcel 2 Pat Kline. She works with Langridge, one oF our biggest suppliers. Marcel * to meet you, Pati Pat 4 00.50 Marcel, 2 exactly? Marcel Wel Fm in charge of all ur stores in the South of Egan Pat 2 That must be very lemanding, You know, alot of responsibility Marcel Wel, I don't do everything alone. I've gota ‘good team, Rick Sorry, Iced to talk to someone over ther seeing you, Patt: Keep intouch, Patti Sure.® 2 Read the beginning and end of another conversation. Put the wordsin licsin the correct order Greg Good aternoon 4/17 tik e/a’ ore Tm Greg Wes from card. the National Bank, Jem to delight met /you "Me Wilkes. My name’s Jen Mil Greg, cal /plense/ Greg /me 2 see you're from [Research and Development. Jem are hich /of/ you from /the/ US J part ‘ 2 Greg Boston, though [spend a lot of time in Europe these days. Anyway, hoe /10/1'm /1/mowe fafraid Jem Sure fo meet ie yon iy Js Greg. It was very nice to meet you, too.’ ike to keepin touche yo d/o Jen Flere you are, Iearing /forwant/ from to {Took sow,Language at work GRAMMAR REFERENCE. Present simple and present continuous Form Present simple force 1 Complete the sentences with the present simple ‘or the present continuous form of the verbs in brackets. 1 Carlos usually ____sits_ (Git) in the maln office, but today he ‘When the verb after he/she/it ends in consonant +-y, change the + to an-fand adds. He relies 1 nancial nrmation. With verbs ening ino 0 5-85 and ak ‘reaches ne lees cer day. Prevent continuous tyaectey [Stef Positive [Fm waiting ora | Deli is emailing c er busines partner. ‘Negative | They arent coming | Thoms iw’t listening no Question| Are you making | How ise geting progres? a? Use Present simple Present continuous otalk about regular or_| To alkabout actions repeated actions. happening now and Inmyjob speak fo | current projets eastomers every day on he | Jo can ep wou vight phone rs beams hes speaking toacle. ‘Totakabout guveral | To alkabout ends and facts changing stations, Weemploy oer 300 | The price ifalling peopl jn may counties ‘With site verbs such as| To ak about temporary ides, noite, et, | sitvations. Sie Rnows it aout hs | Ki ars the York aren fuses fc, but she's working ot one ot. Adverbs of frequency and time We use adverbs of frequency alas, oft, sometines, neve, et.) to talk about how often we do something, 11 With be put the adverb aftr the verb. Fm neve ate for ork 2 With other verbs, pu the adverb before the verb often work late ‘We use adverbs of time (row a he moment curently, etc) to alk about when we do something, Tm currently finishing off projet. ——— —__fsumtbing—__ (work) at hore, Uyousctney | Shellie 2 Whattime Positive |Twwork or Ford. | I works rally welt (you / have ta) eave home to get to work? Tm French Ws fas. 3 Lookaat the woman over there, Why ‘Negative | They don't know. | He doesn’t how. desk? (she / sit) at John’s “They aren't here. _| She isn't here = 4 What___yoa / worken) ‘Question | Wiere do you work? | Does it costa ot? are Are you Swati? | Is she French? swat ee about her new boss? 6 You're very quiet today! (you / think) about your presentation? 7 How much, (a successful salesperson / earn) each year? 8 Excuse me, waat (you / do) in his room? This is for staf only. 9. A Whose is this briefcase? BT (eink it (belong) to one of our visions. 10 They (have) lots of problems with the new lifts these days. 2 Rewrite the senences using an adverb fom the ist. steeye currenly newer often nowadays 11 Every Monday morning, we have a team meeting. normally 2. At the moment 'm working on plans fora new shopping cenre 3 Once or twiceeach week, Thave lunch with elignts 44 Most Friday afternoons, she leaves 3t 4.00, 5 All our customers expect fee Wifi these days. 6 Tdon’t take work home at the weekends, even if we're really basy during the week. 107