Snr cs Working with words | Work-ife balance eer 1. Why should employers care about their employees’ work-life balance? 2 Read the extract oa companys terms and conliions forits employees. Pe eens Choose the coreect heading for each section. Seren esse Family and health Bort + Working hours + Holiday tei) CTO) The company operates a system of fletine All employees must be at work curing the core hous of between 10am. and 4 p.m. but they can stat ‘and fish work between the hours of ‘Gam. and 6 pin. Employees must {ake ther rch breek anytime between midday and 2 pan. and this shoul ‘ot bo lass than 30 minutes tng. Pad ‘overtime must be done outside ofthe flebte waking hous (29. before ‘8am. or ater 6pm) and agreed in ‘wing by your manager. The company ‘lo allows home-workng (where appropriate to he employees roles and ‘esprit for up toa masimum, (of eght nour on one day 2 weak. Fequasts to work trom home must be ‘made n wing to your manager. 2 ‘dys’ holiday (nt incuding public holdas) na calendar yor Annual leave for part-time sta i calcustod 3 Doyou think these terms and conditions provide a good work ‘emplayees? Why/Why not? Fa Fuletime employees receive 25 working acoxing tothe numberof days worked oryoar. tor ve years of servica, an ‘employee can take an eta to days? leat per year Managers may accept requests for addtional leave depending n your creumstancas, 3 — xgectant mothers can take up to 52 wees! materty leave atthe folowing rates: 12 weeks of full pay, 27 weeks of atutory py aan adctional 13 weeks of unpaid eave Fathers can take ‘wo weeks off for paterty leave at any time between te his ith unl eight woes atorarcs. For ck ave, employees recave fullpay fora short-term less upto 28 as, Fr longer-term ess, employees wih over 24 months service wil receve ful pay for up to six mons Employees with unde 24 months! sartice receive statitory pay after 28 ays. A modicalcertbate required ‘rom your doctor you are absant for ‘mor thn tv days, balance forTip | Compound words Busines tents an ofl documents often contain compound weres, Compound stords canbe writen ax ene word (og ovrtme), wth a Frypnen (e,hame-norn) eras wo words (eg satuny ‘bap. You can use your ‘tionary to check 4 Look or compound words inthe textand match them to definitions 1-10. 1 A.system of working a prticlar numbsr of hours each week of month but choosing when you start and irish. feline 2. Thetimes when you always have to work 53. Time at work in addition to your normel hours 4 Not working in your office but st your house. 5 Thenumber of days off for holidays pe yar 6 Extra days of 7 Anofcial ate of pay acording othe bw '§ Time off with no money 9. Time off for men to spend time with a new baby 10 All your normal salar: 5 Read now employee's questions to their manager. Using the termsand conditions in the text in 2, what wil the manager rep? ‘Can [start work cari inthe cay so nish by five ‘lock? Te to insh work every day a three thi that possible? ow long ean take for lunch? I worked unt eight lastnight. Do I getpaid anything extra? January Ist isa publicholicay, but sit part of my normal holiday? Does everyone get the same amount of annual leave? My wife is having baby next month. Can take some time off when i's born? ' Sorry’ T was off sick yesterday. Do stil et paid? © Work witha partner. Student A: You are a new employee at Student Bs company: ‘Ask the questions in 5. Student B: Stulent A is a new employee a: your company. Answer their questions with trae answers for your company. 7 ‘Now change roles and repeat 6. Afterwards, compare your answers. > For more exercises, goto Practice file 2 on page 108, 8 2. Listen totwo people talking abouttheir company and their work-life balance. Make notes on each question inthe able ST speaker Speaker 2: | What don't you like about the system? j Speaker I: Speaker 2: ‘What would you change about it? Speaker 1: Speaker 2: 9 Work with a partner Discuss the three questions in 8 for you and your company.Teme) Language at work | to + infinitive and -ing form 1 Take this quiz to find out you have a good work-life balance. FIND OUT YOUR WORK-LIFE BALANCE Write 2 the statement is true for you, 1 (fits mosily true ‘and 0 if it's not true 1 Lenjay doing exercise and playing sport. 2 I never think about checking work emails in my free time. 3 This year, Hintend to take all my annual leave, 4 Lalways leave work on time to make sure I have free tUme in de evening, 5 think it's important to take an hour for lunch, Now addl up your score and find out what it means 0-4 Your life is out of balance. Put less emphasis on your Job and give more tne to faally felends and lelsure 5-8 Your work-life balance is OK, but be careful. You need tospond more time relsxing, 9-10 You have a great work-life halanee. Don't change it 2 Doyou agree with your quiz results? Do you think you havea good work-life balance? 3 Look atthe verb patterns in bold in the quizin 1. Choose the correct words in ‘taics to complete the explanations a-ein the Language point. Then write the sentence number irom the quiz that matchcs each explanation, LANGUAGE POINT a Wo use to + infitive /the-ing form when it follows an adjective. b We use to + infinitive /the-ng form when follows a prepecition. We use fo + infinitive / the -ing form to express purpose. To infiniti /The ing form often comes after verbs about likes and dislikes. © To + infiniti /The-ing form often comes after verbs about making plans and decisions 4. Which ofthese common verbs and phrases are usually followed by ..? 1+ infinitive the ng form wont agree responsi for Aiculy ook forward to valve seould like plan ftersted in na plensed eno ec ) For more information. go to Grammar reference on page 109. 34)Tip | to: infinitive or reposition? “The infinitive form ito + ‘ase form of the verb: todo, 0 20.t0 make. When o's 2 preposon after a verb, Temember to use the ng form” "ook forward to meeting you VT elmer 5 These questions are froma survey about anew system of flexible working hours to improve employee work-life balance. Decide ifthe verb pattoras initalcsin the questions are correct or nt. Correct any verbs patterns that are wrong 1 How dificult is tf alam you current job wi your homestie? 2 Doyou ike working at the same times every day? 3. What percentage of your time consists of 0 wrk in teams and what percentage 4 Do you often stay late o finish what you are working on, or do you leave it until the next day? 5 Do-you plan taking unpaid leave at any time in the nex three years? 6 In your position, ist ensy to take time off For childcare oF to cate fora sick or elderly relative? 7 Would you like nitaging your own working hours? 8 If you had flextime, would you decide stating work earlier or later in the day? >» For more exercises, goto Practice file 2 on page 109, 6 Work with partner Askand answer the questions in 5 about your own working hours. Give reasons for your answers. 7 imagine your company wants to survey its own employees’ opinions on thelr ‘work-life balance. Write three questions it should ask Then ask your partner. Practically speaking | How to say ‘yes’ 1 When your boss or colleagues ask you to do something, do you always say “yes? How difficult is to say’n0"? 2.» 2.2 Listen to four conversations. Match each conversation to the requests ined Conversation a towork late Conversation 2: todo some paid overtime Conversation 3: — to takea day off next week Conversation ts to work during the lunch break 3 2.2 Bach person answers’yes’in different ways. Listen again and match these ansivers to requests a-d 1 Yes, absolutely! 2 Yes, no problem, 3 Yes, suppose so. 4 Yes, sure 4. Which response in 3 is less positive? In which situations and with whom would you normally use this response? 5 Work witha partner. Practise these conversations by making the request and answering’yes'in ditferent ways. ‘+ Amanagerasks you to work this weekend and offers a bonus. ‘+ A manager asks you to work an your day off. Three other employees are off ‘ck tolayso they ned help, ‘+ colleague asks you tohelp him during the hunch break, + A.manager asks you to work late this evening because no one else is available to help. a5Key expressions ‘Asking for contact details ‘Couleyou give me her details? (Can Ihave hs pumber? Whats your web adress? Do yeu have his/her eral? ‘Saying phone numbers and ‘emails 100 = couble zero / zero 2070/ double oh Say hone numbers in groups: (095,785, 6785 @=a = det /=slash " underscore = dash iowar case a,6,c,ete UPPER CASE ™ A, BC, ee ‘Checking numbers and ‘speling Sothate.. Do yeu spel that with one N oF double N? ‘for apple. / Asin apple. Ante ‘Asking for repetition an ‘ariteation ‘Can you say that again? ‘Can you repeat that? Isthat ER or AR? Sorry, was that ER or ARP 18) ene Business commu tion | Exchanging contact details 1 How much information do you keep about your work contacts? Tick (/) the type of information you keep. — Email — Website Work address Home address Mobile number __ Office ruber Home number Name of spouse Name(s) of children Other? How difficult sit to organize contact information these days? Why? +> 2.3 Listen to a phone conversation between two colleagues, Raul and Micella. Complete the missing information ‘rom a business card. Email: Company website '> 2.3 Match expressions 1-8 to responses a-h.Then listen again and check. 1 Could you give me his details? 2 Can Thavehis number? _ 3 Sorry can you repoat that? —_ 4 Sotha's967 556745, 5 And co you spell his last name with one Nor double N? __ 6 Sorry, was that E-Ror AR? 7 Doyou have his email? —_ 8 What'shis company’s web address? __ Aas inapple.So i's Gunnarson. 'b Yes, it's double 0 46 for Swvesen. And then 967 double 5 6745. It's wrew SBNshipping se/iles, The SBN isin uppercase letters 4 Double N. So that's G-U-N-N-ARS-ON, Yes, that’s it £ It's leifgunnarson@sbashipping se ag Yessure 1h His mobile or his office? >) For more exercises, go to Practice file 2 on page 108 Prepare fora similar conversation with your partner. Write down a last name, a phone number, email and company web address. ‘Take tuens to ask for and give the contact details using these prompts. Afterwards, check the information is correct. 1 Can / last name? 2 What / number? 3 Could / give / email? 4 Do / company web address? ‘Work with a partner and practise two similar phone conversations. Student A, ‘tr to page 197. Student B, turn to page 142.Citar Le [ Corridor conversations Workin small groups. Each player places a counter on’Start’. ‘Take turns to roll a dice and move to another square. GREEN SQUARES Ask al the players a question using the phrase BLUESQUARES Move to the nearest square another player is ‘on and speak to tha player PINK SQUARES A player talks to one other player. PURPLE SQUARES Follow the instructions. The player who lands on ‘End’ firs isthe winner. BEA | =2 | Practice file Working with words 1. Complete the sentences with the phrases from thelist verte home-wrking _corchours Tice pubic eidey pert lence ting ferse "nal ese Stato pay 1 work fine, sean start and Finish my working day whenavert ik 2 Ouremposees arebotveen tenand fut whan hay have wo Bein the ofice 3. Last week worked f° 55 hours, 01 di 20 hours 4 Twwork from home once a week because my ‘company has 9 system of 5 With maternity leave, the first 12 weeks ae fully Paid and then you receive 27 weeks —___ which is ess. 6 Teorey take a usually keep ‘working and eat my sandwich at my desk 7 In many countries, Ist January isa 8 Nowadays, more fathers are taking, —_“tohelp with a new baby. 9. Last year, [took six months ee to travel round the world. twas a great experience ‘but missed receiving a salary! 10 Inced to take the rest of my before the end of the year oF IL Tose it. 2 Choose the correct words (a,b ore) to complete 1-6 inthe text ‘According to research by Peran Kandola, business psychology firm, 86% of employees. ‘also 2€0@ link betwaen their mcods and how well they do their work. How can this help us at worle + Take contro. you don't ike the terms ane ‘at your company, do something about it Talk to somecne or maybe even change jobs. + Don't work late every day or be the person who always says Til work Teeny end Up wth you needing to Take = leave. + Keep your body heathy as wel as your mind Tryoyelng te work or do exercise during your like @ walk round the building. + Aim for a good worklife © Mais time {or your family and friends. Make eure you take ‘ume off when you need it and always take your tullé conditions _b agreements © employment core hours overtime — unpaid «sick Tuoeh break © unpaid leave day « flexible annual leave ¢ flexitime 5 > > statutory > > ’ 108; Business communication 11 Putthe words in the correct order to make ‘questions ina phone conversation. 4 last name / what / his /’s What's is lest nae. 2 say /can / that / you / again his / have / number / can /1 4 that / is / ease / lower fall ©. GSA / oF / that /was / GSI me / you / give / that / could 2 Now complete 1-6in the conversation withthe ‘questions -f from 1. Katja Hello, Kate speaking. [Niki Hi Katja. Its Niki Katja. Oh, hi [Niki You know the man we met yesterday? Katja Paul? Niki Yes. Katja Bicknell Pol Bicknell (Niki Thanks? Katja Sorry, [don't have itbut I do have his email [Niki That's great? Katja Yes, ure fs p dot bicknell at Niki Sorey Katja P dot bickell at GSI dot org ‘iki § Katja Tasin Indi, Niki Thanks." Katja GSI s uppercase [Niki So that’ cot bicknel at GSI dot org Katja That's ight 3 Write the email addresses, URLs and phone numbers. 1 Ws gee cat hotmail dotcom. 2 My number's couble zero, double four, three one nine, double four, oh ane oh. 3 My email’s Lycla underscore forty-nine, at yahoo dot d for dog, tfor Turkey. 4 Thenew website is www dot, about dash, me, dot ‘com, slash couses, underscore online.Language at work GRAMMAR REFERENCE The infinitive form: Form ‘The infinitive i formed with fo + base verb (eg. to mec, to cnge tose) Use ‘Use the infinitive form ofthe verb * after an adjective: 1S important to know the truth ‘We're very please 10 meet you. + to express purpose: alanys check with everyone to make sure they are Ta save energy around the ofes, se use timers. «after verbs about plans and decisions: ‘We intend to change the policy. They ve decided to stop buying fom us. The -ing form Form “The ing formis formed with the base ve + ng (ex meeting danging sing). ‘Use ‘Use tho ag form ofthe ves + ater verbs abot kes/ dies ike laving yor at he eke Weenjoyed meeting vow ll + after’ preposition: Tread fo work on improving ny IT sills, ‘ook frunrd to set you al next eck, Cc Ca emg 1. Complete thesentences with the phrases from thelist Act to tay sad to sce inportaa tobe Fight toast raid ta oe ice tose 1 Itwas so you again You Took sowel, 2 Ws really what we should do next. There in'tan easy solution. 3 With staff who aren't working hard enoug! harm but tae atm _my current job in ‘case Fean’t get another 5 On behalf ofeveryone here, we are ‘you go but want ta ‘wish you Tockin your next job. 6 think you'te absolutely fora pay rise. i's long overdue ws 2 Complete thesentences with the iafinitve or ing form of the verbs in brackets. 1 They want (change) a system offi. 2 Would you lke Goin) us foedinrer? 3 really distke (be) late foranything 4 Doyou think he'd be interested in (apply) for this vacancy? 5 Thanks very much for (invite) us to look round, 6 When do you plan (take) your annual Teave dis year? 7. This team responsible for (develop) anew product 8 Vd be happy with this 9. When did you decide (requalify)? 10 We look forward to (Gee) you onthe 2st 3 Complete thointroduction to a meeting withthe ininitive org form of the verbs from the list. spend arrce interview keep ake talk ofr sumup Hall everyore, and thank you all for gn ime today realize you'r al busy so Thape this meeting bie. As you know, we have iemnbomin els ‘employees the jepportunity te work more flexible hours and | think ‘We have finaly come up witha soltion Sure everyone an achieve a better work-life Balance. “The process his involved ® a large number ofciferen pple in every department an have to say that ve realy enjoyed" time talking to mary of you. Anyway like” by presenting fe averal feck and thon Flan out dhe main points of our proposal (bedp) you