Professional Documents
Culture Documents
in
DEPARTMENT OF
ELECTRONICS AND COMMUNICATION ENGINEERING
n
g.i
QUESTION BANK
rin
ee
gin
En
arn
Le
VII SEMESTER
Regulation – 2017
ww
Prepared by
QUESTION BANK
SUBJECT : OMD 752–HOSPITAL MANAGEMENT
SEM / YEAR:VII/ IV
n
g.i
UNIT I OVERVIEW OF HOSPITAL ADMINISTRATION
Distinction between Hospital and Industry, Challenges in Hospital Administration – Hospital Planning-
rin
Equipment Planning – Functional Planning.
ee
PART – A
11. Assess the importance of counseling as a tool in hospital administration. BTL 5 Evaluating
12. Point out various classifications of hospitals. BTL 4 Analyzing
13. Identify the factors to be considered for Equipment planning? BTL 3 Applying
14. Examine the term shake down period of the hospital. BTL 4 Analyzing
15. Classify the types of hospital based on ownership. BTL 2 Understanding
16. Distinguish the difference between management and administration. BTL 4 Analyzing
1. Define the term hospital and explain various functions of hospital with BTL 1 Remembering
illustration. (13)
2. Explain about functional planning in hospitals. (13) BTL 1 Remembering
n
3. Write a brief note on the planning procedures for equipment management BTL 1 Remembering
g.i
in hospital. (13)
4. What are the challenges faced by the administration in hospital? Explain BTL 1 Remembering
briefly. (13)
rin
5. Summarize the different ways to improve internal interaction in hospital. BTL 2 Understanding
(13)
6. ee
Illustrate the challenges faced by hospital administrators in community
care rights and legal issues. (13)
BTL 2 Understanding
Draw the flowchart for planning a new hospital and explain in detail. (13) BTL 4 Analyzing
gin
7.
BTL 3 Applying
En
10. Describe the conditions to which the distinction between hospital and BTL 2 Understanding
industry can be attributed. (13)
arn
11. Enumerate steps involved in planning the hospital with necessary BTL 4 Analyzing
illustrations. (13)
12. Classify the main functions of hospital and explain. (13) BTL 4 Analyzing
Le
13. Determine the seven steps involved in IPO success. (13) BTL 5 Evaluating
w.
PART – C
1. Interpret the challenges and current issues in hospital administration. (15) BTL 5 Evaluating
2. Prioritize the managerial tips for hospital administrators. (15) BTL 5 Evaluating
3. Discuss the role of biomedical engineer in the hospital. (15) BTL 6 Creating
4. Elaborate the approach of CEO’s vision to improve the hospital? (15) BTL 6 Creating
Principles of HRM – Functions of HRM – Profile of HRD Manager -Human Resource Inventory – Manpower
Planning.
PART – A
n
4. State the objectives of manpower planning. BTL 1 Remembering
g.i
5. List out the requirements present in the profile of HRD manager. BTL 1 Remembering
6. Outline the principles of HRM. BTL 2 Understanding
rin
7. Summarize the characteristics of manpower planning. BTL 3 Applying
8. Illustrate human resource management with example. BTL 2 Understanding
9.
ee
Write a brief note about human resource inventory. BTL 2 Understanding
10. Label the four managerial functions of HRM. BTL 1 Remembering
gin
11. Describe the job analysis program and its uses. BTL 2 Understanding
12. Categorize the factors affecting manpower planning? BTL 3 Applying
En
20. Plan the methods of collecting job analysis information. BTL 6 Creating
PART – B
ww
1. Write a brief note on the manpower planning in the hospital BTL 1 Remembering
administration. (13)
2. What are all principles of Human resource management? (13) BTL 1 Remembering
3. In detail explain the functions of Human resource management. (13) BTL 4 Analyzing
4. State the important functions of Human Resource Department try to keep BTL 1 Remembering
the organization safe and efficiently. (13)
6. Illustrate the latest strategies in Human resource management in hospital. BTL 2 Understanding
(13)
7. Mention briefly the characteristics of Human resource management. (13) BTL 4 Analyzing
8. Classify the functions of HRM and outline any one of the functions in BTL 2 Understanding
detail. (13)
9. Organize the basic principles and control function of Human resource BTL 3 Applying
management. (13)
10. Plan the advisory functions of Human resource management and explain. BTL 3 Applying
n
(13)
g.i
11. Elaborate the role of Human resource management in hospitals. (13) BTL 6 Creating
12. Describe the objectives functions and need of HRM in hospitals (13) BTL 1 Remembering
rin
13. Analyze the operative function of Human resource management (13) BTL 4 Analyzing
14.
ee
Explain the managerial function of Human resource management. (13) BTL 5 Evaluating
gin
PART – C
2. Assess the steps to improve the Human resource utilization. (15) BTL 5 Evaluating
arn
4. Elaborate the important information that the human resource inventory BTL 6 Creating
will provide and list the area that this inventory will assist. (15)
w.
n
g.i
10. Describe the job recruitment policies of hospital. BTL 2 Understanding
11. Identify the objective of training policy of healthcare institutions. BTL 3 Applying
rin
12. Show the functions of outpatient department. BTL 3 Applying
14. Analyze the relation between line managers and employee grievances. BTL 4 Analyzing
gin
15. Point out the surgical procedures involved in general surgery. BTL 4 Analyzing
16. Discover the steps involved in effective recruitment process. BTL 4 Analyzing
En
17. Assess the process of psychometric tests in recruitment process. BTL 5 Evaluating
arn
19. Determine the ailments that are treated in the ENT Department. BTL 6 Creating
Le
20. Discuss the services that are included in the psychiatry. BTL 6 Creating
PART – B
w.
1. Recall the six-retention tool to retain their employees in their hospital in BTL 1 Remembering
ww
detail? (13)
2. Define the training evaluation and write its benefits and purpose. (13) BTL 1 Remembering
3. Write short notes on any six department of the hospital. (13) BTL 1 Remembering
4. What is promotion? Explain the relative merits and demerits of seniority and BTL 1 Remembering
merit as the basis of promoting employees in organization. (13)
5. (i) Discuss the advantages and disadvantages of seniority and merit-based BTL 5 Evaluating
promotion. (7)
(ii) Determine the reasons for the transfer. (6)
6. Summarize the benefits and imitations of training. (13) BTL 2 Understanding
7. Outline the responsibilities of human resource manager and department head BTL 2 Understanding
in interviewing functions of hospital. (13)
8. (13)
Construct with flowchart the Human Resource Recruitment model (13). BTL 3 Applying
9. Identify the problems, purpose and benefits of transfer. (13) BTL 3 Applying
10. List the points to be kept in mind for the recruitment and selection of BTL 4 Analyzing
employees in a hospital (13)
n
g.i
11. Elaborate in detail about different departments of hospital. (13) BTL 6 Creating
12. Analyze the purpose and uses of Job analysis. And Outline the process of job BTL 4 Analyzing
rin
analysis. (13)
13. Illustrate the types of interview in selection process. (13) BTL 2 Understanding
14.
ee
Compare on-the-job and off-the-job training methods. (13) BTL 4 Analyzing
PART – C
gin
1. HR Managers play a pivotal role in managing today’s workforce – Criticize BTL 5 Evaluating
on it and explain with necessary illustrations. (15)
En
4. Develop the strategies to groom the leadership skills? (15) BTL 6 Creating
Medical Records Department – Central Sterilization and Supply Department – Pharmacy – Food Services -
Laundry Services.
ww
1 Name some of the supportive services needed for the hospital. BTL 1 Remembering
9 Summarize the responsibilities for a dietician in hospital food services. BTL 2 Understanding
11 Construct the flowchart of medical records on discharging the patient. BTL 3 Applying
12 Develop the hierarchical chart for staff organization in food services. BTL 3 Applying
n
g.i
13 Identify the objectives of hospital formulary. BTL 3 Applying
rin
15 Explain SWOT analysis. BTL 4 Analyzing
16 ee
List the factors considered in determining the most suitable location for the
pharmacy department.
BTL 4 Analyzing
gin
17 Deduct the responsibilities of hospital catering manager. BTL 5 Evaluating
18 Interpret the advantages and disadvantages of Medical Records keeping. BTL 5 Evaluating
En
PART B
Le
1 How to prepare the medical records for the court? Also discuss about the BTL 1 Remembering
retention policy of Medical Record Department. (13)
2 What are the quality indicators of the medical record department? (13) BTL 1 Remembering
w.
3 (i) Name the files and register maintained by Laundry services. (5) BTL 1 Remembering
(ii) State the importance of laundry and linen? (8)
ww
4 Describe about the quality management of service in CSSD. (13) BTL 1 Remembering
5 Write short notes on BTL 2 Understanding
(i)WWHAM protocol in pharmacy. (7)
(ii) Food services in hospital. (6)
6 Construct the process of Central Sterilization Supply Department. (13) BTL 3 Applying
7 In detail explain how the medical records are maintained in the hospital. (13) BTL 4 Analyzing
10 Organize how the staffing pattern followed in laundry services. (13) BTL 3 Applying
11 Illustrate the functions of Central Sterilization Supply Department . (13) BTL 2 Understanding
12 Analyze the SWOT analysis in detail with neat diagram. (13) BTL 4 Analyzing
13. Evaluate the importance of medical record maintenance in the hospital. (13) BTL 5 Evaluating
14 Elaborate in detail the various strategies involved in the Central Sterilization BTL 6 Creating
Supply Department and discuss its advantages. (13)
n
PART C
g.i
1 Discuss the facilities and space required for the food services. (15) BTL 6 Creating
rin
2 Determine the role of dieticians in food services provided by the hospital.(15) BTL 5 Evaluating
3 Asses the processes that are currently followed in CSSD. (15) BTL 5 Evaluating
4 Elaborate in detail the roles and responsibilities of Medical record officer( 15)
ee BTL 6 Creating
UNIT V COMMUNICATION AND SAFETY ASPECTS IN HOSPITAL
gin
Purposes – Planning of Communication, Modes of Communication – Telephone, ISDN, Public Address and
Piped Music – CCTV Security – Loss Prevention – Fire Safety – Alarm System – Safety Rules.
PART – A
En
7 Illustrate the importance of safety rules in the hospital administration. BTL 2 Understanding
14 Examine the use the fire extinguisher by means of PASS. BTL 4 Analyzing
n
g.i
19 Compose the steps involved in building a communication plan. BTL 6 Creating
rin
PART – B
1
ee
What are the different modes of communication and explain the essentials of
effective communication? (13)
BTL 1 Remembering
gin
2 List the fire and safety procedure maintained in the hospital administration. BTL 1 Remembering
(13)
3 How does a public address system work? Explain briefly about PA system. BTL 1 Remembering
(13)
En
4 Show in detail about the voltage fluctuation alarm and the patient emergency BTL 1 Remembering
alarm used in hospitals. (13)
5 Evaluate about BTL 5 Evaluating
arn
7 Summarize the essentials of effective communication and various types of BTL 2 Understanding
communication. (13)
8 Organize the safety in patient care followed by the hospital. (13) BTL 3 Applying
ww
9 Construct the safety rules followed in the hospital to protect people from back BTL 3 Applying
injury. (13)
10 Analyze the need of security systems in hospital. (13) BTL 4 Analyzing
13 Analyze and discuss the safety rules in Traffic and safety against Trips and BTL 4 Analyzing
falls followed in hospitals. (13)
14 Elaborate in detail about the fire alarm systems used in hospital. (13) BTL 6 Creating
PART – C
3 Discuss how the hospital suffer loss and explain the two basic methods of BTL 6 Creating
exercising internal control to prevent loss. (15)
n
4 (i) Compose the actions to be done when there is a fire in your area. (8) BTL 6 Creating
g.i
(ii) Elaborate the basic responsibilities of every hospital employee in case
of fire safety. (7)
rin
ee
gin
En
arn
Le
w.
ww