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(Specimen Copy for reference)

A
A Synopsis on
"A Study on Customer Relationship
Management Adapted By _________ with
Special Reference To ________"

Submitted to
School Of Commerce and Management
Yashwantrao Chavan Maharashtra Open University
Nashik.

In partial fulfillment of the Requirement for the award of the degree of

Master of Business Administration (MBA)

By
Mr/Miss/Mrs.
PRN No.

Under the Guidance of

Dr./Mr. /Mrs.

Through
The Coordinator
Study centre code ------------------
1. Introduction

2. Importance and Significance of Study


1.
2.
3.
4.

3. Objectives of Study
1.
2.
3.
4.

4. Hypotheses
1.
2.

5. Research Methodology
.
Data Collection:

Secondary Data

Limitation of Study
(1)
(2)
(3)

Expected Contribution

6. Chapterization
Chapter- I : Introduction
Chapter- II : Review of Literature
Chapter- III : Industry Profile
Chapter-IV : Research Methodology
Chapter- IV : Data Presentation and Analysis
Chapter- V : Findings, Conclusions and Suggestions
Bibliography
Appendix

Sign of Research Candidate Sign of Research Supervisor

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