Professional Documents
Culture Documents
To cite this article: Iftikhar Hussain, Saleem ur Rahman, Arshad Zaheer & Salman Saleem
(2016): Integrating Factors Influencing Consumers’ Halal Products Purchase: Application of
Theory of Reasoned Action, Journal of International Food & Agribusiness Marketing
ABSTRACT KEYWORDS
The purpose of this research is to determine Muslim consumers’ Halal products; Muslim
purchase perceptions of Halal products in Pakistan. The research consumers; Pakistan; theory
team has integrated different factors such as processing, Halal of reasoned action
logo, ingredients, health consciousness, perceived value, food
safety concern, and religious factor with Theory of Reasoned
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Introduction
The exact role of religion is not clear in the consumer food choice (Delener,
1994), but it simply depends on the interpretations of the principles and
followings of the teachings of the religion. Facts show that most of the religions
forbid their followers from consuming certain foods; specifically, regulations
and limitations are imposed in cases where religious considerations
prevail (Shatenstein & Ghadirian, 1998). Despite the unclear role of religion,
there are many facts that show that religion plays an important role in many
societies (Dindyal & Dindyal, 2003).
Islam is a religion that is the natural way of life. For example, a follower of
this religion believes that his/her religion is a complete system. He/she
believes that the Holy Book (Quran) and the Sunnah (Actions and sayings
of Holy Prophet Muhammad) are the guidelines to live life in this world. Most
importantly, the solutions to everyday life problems are written in the Quran
and instructed by the Holy Prophet Muhammad. For example, the economic
system in Islam is fair; its social system is based on peace, good will, and
For Haram: “Forbidden unto you (for food) are: carrion, blood, swine flesh
and that which hath been dedicated unto any other than Allah, and the
strangled, and the dead through beating, and the dead through falling from
a height, and that hath been killed by the gorging of horns, and the devoured
of wild beasts saving that which ye make lawful and that which hath been
immolated to idols, and that ye swear by the divining arrows” (Qur’an 2:173).
“Forbidden to you is anything that dies by itself, and blood and pork,
as well as whatever has been consecrated to something besides Allah, and
whatever has been strangled, beaten to death, trapped in a pit, gorged, and
what some beast of prey has begun to eat, unless you give it the final blow;
and what has been slaughtered before some idol, or what you divide up in
a raffle; (all) that is immoral!” (Qur’an 5:3).
Islam puts down guidelines on the matter of Halal; for example, all the
ingredients and materials used should be Halal, only naturally Halal animals
should be slaughtered using a sharp knife, and Halal material should not mix
with Haram material during manufacturing, processing, cooking, and serving
likewise. In Islam, there is a specific purpose of Halal―for example, Halal
preserves purity of life and protects Islamic ethics, attitude, and manners.
It also safeguards one’s property and safeguards forthcoming generations to
sustain dignity.
Halal as a religious requirement (all Muslims drink and eat, take medicines,
and use other consumables) is creating the growing demand for Halal
products. Considering the increase in income and population growth, Halal
food may account for more than 20% of all trades of the world. Since
1970, the concept and understanding of Halal have been increasing not only
in the Muslim world but in non-Muslim countries as well. This concept has
been widely whispered in general and debated in particular. The speed of
globalization and the advent of technology brought changes in manufacturing
and processing and in the design and presentation of products. Therefore, it
is important for companies to understand the Halal concept from the
customer’s point of view and to manufacture, offer, and market those
products aligned with Muslim consumers’ needs and wants (Al-Nahdi, Ismail,
Haron, & Islam, 2009).
The concept of Halal emphasizes hygiene, safety, cleanliness, wholesome-
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feeling toward any object or toward the intention of performing any particular
behavior is called attitude.
In consumer behavior and marketing context, attitude is a favorable or
an unfavorable tendency of behavior of an individual toward any object.
Therefore, a consumer can have dissimilar attitudes toward the same product
in different places and situations (Schiffman & Kanuk, 2010). Research proved
that consumer behavior and food consumption have an indirect relationship
with one another. In this regard, many studies used different behavioral
models to determine the relationship of consumer behavior with food
consumption (Conner & Sparks, 1996; Fishbein & Ajzen, 1975; Nooh, Nawai,
Dali, & Mohammad, 2008; Thompson, Haziris, & Alekos, 1996).
More specifically, in the context of consumer behavior the most popular
theoretical models are TPB, TRA, classic attitude behavior model and beha-
vioral perspective model. These models and theories are important for
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Health consciousness
As people became more health conscious, their style of eating changed to
eating healthy and hygienic food items (Rezai, Mohamed, & Shamsudin,
2012). Health consciousness plays an important role in the buying and
consumption of food (Padel & Foster, 2005; Tregear, Dent, & McGregor,
1994). It means that health consciousness is a predictor of attitudes and inten-
tion to buy food products (Magnusson, Arvola, Hursti, Åberg, & Sjöden, 2003).
Particularly, Muslim consumers demand healthy and quality products that
meet Shariah requirements (Al-Harran & Low, 2008). In this regard, products
that comply with those requirements must be healthy to be offered to consu-
mers (Shaharudin, Pani, Mansor, Elias, & Sadek, 2010). Quah and Tan (2009)
JOURNAL OF INTERNATIONAL FOOD & AGRIBUSINESS MARKETING 7
asserted that consumers are becoming more educated; therefore their choices
moved toward the wellness of health and they tend to become more conscious
about their health. In the light of past literature conclusions, we hypothesized
that,
H3: Health consciousness of a consumer positively influences his/her purchase
intention of Halal products.
low and acceptable price range products to highly priced ranged products.
The perceived value of a product is justified by the fair or true price of the
product (Vlosky, Ozanne, & Fontenot, 1999).
In the context of a Halal product’s perceived value, consumers view
Halal products as an important part of a product and being Halal adds value
to that product subsequent to quality and customer satisfaction. It has been
acknowledged that consumer behavior is understood better when analyzed
through the perceived value (Ostrom & Iacobucci, 1995). Shaharudin et al.
(2010) concluded that there is a positive relationship between the perceived
value of Halal product and the purchase intention of consumers. Though
the majority of studies concluded in the context of Halal that the perceived
value of a product positively influences the purchase intention of consumers,
according to Norhabibah (2011), there is no strong relationship between per-
ceived value and the purchase intention of food products. However, this
research investigates the influence of perceived value on consumers’ purchase
intentions of Halal products, and thus we hypothesized that,
H4: Perceived value of a consumer positively influences his/her purchase intention
of Halal products.
Processing
According to Guntalee and Unahannda (2005), to build trust with consumers
toward Halal packages and to sell the food products in the Muslim world, the
producers must do everything in the production process to meet the Halal
specifications. Thus, the elements of trust determine how the product is pro-
cessed, which can be the factors to stimulate customer’s positive response.
Therefore, a continuous change in manufacturing process and product devel-
opment is essential for marketers to understand the Halal concept.
Dali et al. (2007) concludes that method of product manufacturing is
important in determining their Halal status. In the processing of Surimi
and Surimi-based food, products must confirm Halal food status and that
its regulation is legal (Huda, Abdullah, & Babji, 1999). In addition, the sani-
tary system, the processing of food such as the slaughtering method, and the
other related operations outlined by Islamic rules certify the quality of food
products. It is therefore suggested that consumers prefer product processing
to be Halal certified (Marzuki, Hall, & Ballantine, 2012). We in this regard
hypothesize that,
H6: Product processing positively influences a consumer’s attitude to buy Halal
products.
Ingredients
In Halal food products, ingredients are the main reasons of concern for both
manufacturers and consumers. Consumers pay more attention to the ingredi-
ents and raw materials used in the products; they strongly follow the Shariah
law and principles regarding foodstuffs and other nonfood items (Dali et al.,
2007). Consumers who consume products believe that, the products should
not contain “Haram” or illegal/prohibited ingredients, like alcohol, gelatin,
JOURNAL OF INTERNATIONAL FOOD & AGRIBUSINESS MARKETING 9
pig, and animal grease in the making of cakes, biscuits, dishes, stationery, toi-
letries, etc. (Daud, Din, Bakar, Kadir, & Sapuan, 2011). Halal products such as
candies, juices, drinks, cosmetics, and other consumer products should be free
from ingredients, materials, and preservatives that add anti-shariah qualities
such as prohibited tastes and aromas like alcohol, gelatin, and pig contents
(Zakaria & Abdul-Talib, 2010). Ingredients influence consumers’ attitudes
toward Halal products (Omar, Muhammad, & Omar, 2008). The findings
of Norhabibah (2011) and Marzuki et al. (2012) reveal that product ingredi-
ents relate positively to the consumers’ purchase intention. It means that the
ingredients of products motivate consumers to choose or not choose any pro-
duct. Therefore, we hypothesized that,
H7: Product ingredients positively influence a consumer’s attitude to buy Halal
products.
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Religious factor
Religion plays an important role in shaping the lives, beliefs, and attitudes
of people (Rehman & Shabbir, 2010). According to Johnstone (1975), religion
is a system of practices and beliefs that guide groups of people to respond to
its teachings as a result of interpretations of its principles. The impact of reli-
gion on the consumption of food depends on the teachings of the religion
10 I. HUSSAIN ET AL.
itself to the individuals who follow that religion (Lada et al., 2009). Religion
can influence the attitudes of consumers and their behaviors (Delener,
1994). Religious consumers often make purchasing decisions and form eating
habits based on their religious piety, especially in the consumption of animal
products (Bonne & Verbeke, 2008; Mullen, Williams, & Hunt, 2000;
Shatenstein & Ghadirian, 1998). The role of religion is very significant and
influential in consumer behavior, and it is worthwhile to look closer at its effect
on the purchasing intentions of consumers to choose products (Dali et al., 2007;
Shaharudin et al., 2010). Moreover, Mukhtar and Butt (2012) and Mohamed
and Daud (2012) conclude that consumers choose food products according
to their interest in religion. In Halal consumption research, the religious
factor is an important factor for Muslim consumers; therefore, its influence
on their Halal purchase intention can bring very meaningful results, and
accordingly we hypothesize that,
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Methodology
To analyze the relationship among variables, we used measurement scales and
followed the sampling procedure to collect, test, and present collected data
from respondents, and we discuss the pilot study, the required and important
statistical tests, and the data results.
Measures
Based on previous literature, we utilized questionnaire items from past studies
(Dali et al., 2007; Hashim et al., 2009; Lada et al., 2009; Nooh et al., 2008;
Shaharudin et al., 2010; Talib, Ali, & Jamaludin, 2008). The variables of the
study were operationalized using different item scales. For example, a five-
item scale was used to measure ingredient construct, a four-item scale was
used for processes, a five-item scale was used for the Halal logo, a seven-item
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scale was used for health consciousness, a six-item scale was used for
perceived value, a five-item scale was used for food safety concern, a five-item
scale was used for religious factor construct, a three-item scale was used for
consumer’s attitude factor, and a three-item scale was used for intention to
purchase construct. The questionnaire consists of two parts; Part 1 asks the
respondents about their demographics, and part 2 consists of the statement
of the variables. All the statements were measured on a Likert scale from 1
(Strongly Disagree) to 5 (Strongly Agree). Considering the importance
of consumers’ Halal product perceptions, two qualitative methods (participant
observation and unstructured interviews) are also used. The selected qualitat-
ive methods are useful for in-depth exploration and prediction of phenomena
(Marshall & Rossman, 2010). For example, it took a month to observe those
consumers who were buying, selling, using, and consuming Halal products
in different locations. Before the questionnaire distribution, unstructured
interviews were then conducted with the potential respondents to know their
perceptions about Halal products in general.
Pilot study
To purify measurement scale items and to analyze perceptions of consumers
about Halal products, a pilot study was conducted before the distribution of
the questionnaire. After unstructured interviews and in-depth discussions
with respondents and consumers, a self-administrated questionnaire was
distributed among 66 respondents, who were randomly selected. We asked
respondents about the vagueness and ambiguity of the wording and concepts
of the scale items.
Further, three academic researchers were contacted to assess and evaluate
the measures of the constructs to confirm face and content validity. The scale
12 I. HUSSAIN ET AL.
items were then modified based on their suggestion and expert opinions. All of
the 43 items of the questionnaire in the pilot study were found to be reliable
when testing their reliability with the Statistical Package for Social Sciences
(SPSS). Items have achieved reliability by a value of 0.798, that is greater than
the acceptable value of 0.60 recommended by Nunnally (1978).
1.876, which is less than 2.0, indicating a good fit. The goodness of fit index
(GFI) is 0.820 and adjusted goodness of fit index (AGFI) is 0.793, meaning
a moderate fit (Watson, Pitt, & Kavan, 1998). The comparative fit index
(CFI) is 0.899, and the Tucker-Lewis coefficient (TLI) is 0.889. These scores
are close to 0.90, which is an excellent fit (Gerbing & Anderson, 1992).
The RMSEA value is 0.054, which is less than 0.08 and thus indicates a good
fit (Steiger, 1990). All canonical correlations show a value less than 1.0,
implying that the discriminate validity has been tested and is acceptable.
Hypothesis results
In order to meet the Halal specifications, producers must do everything
in the production process (Guntalee & Unahannda, 2005). In our study, after
computing the regression weights, the relation between processing and consu-
mer’s attitude toward choosing Halal products is found positively related.
Regression model results between P→CA with r ¼ 0.309 and a significance
value of p < 0.05 indicate that the relationship between processing and
consumer’s attitude is positively related; therefore, we accept this hypothesis.
These results are consistent with the findings of Marzuki et al. (2012) and
Dali et al. (2007) that consumers trust and then they buy those products
that are processed according to Halal specifications.
The Halal logo received universal recognition to influence consumers’
attitude toward choosing and purchasing Halal products. In the current
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case, our hypothesis assumed that there is a positive relationship between the
Halal logo and consumers’ attitude toward choosing Halal products. An HL →
CA relationship in regression model was found (r ¼ − 0.082) with (p > 0.05)
negative. Therefore, this hypothesis is rejected. It confirms other studies like
that of Mohayidin and Kamarulzaman (2014), which found that consumers
rarely trust uncertified Halal logos that are present in the market. Therefore,
there is a need for the authority to certify the genuineness of Halal.
Perceptions about the ingredients of products are the main concern
for consumers when choosing food products. Exclusively Halal products
inhabit pure and hygienic ingredients that protect human health from
unhealthiness. To know how much consumers think and perceive to protect
themselves from such unhealthy ingredients, we tested its relationship with
consumer attitude. The results of regression model support and accept this
hypothesis (ING → CA) with r ¼ 0.411 and p < 0.05. Our results confirmed
the findings of previous studies that consumers pay more attention to the
ingredients in the products and that the products should not contain illegal
ingredients (Dali et al., 2007).
Health consciousness is an important attribute that leads to consumers’
intention to purchase any product, especially food products. Relationship
HC → ITP with r ¼ − 0.104 and p > 0.05 in regression model weights indicates
that there is a negative relationship between health consciousness and
purchase intention of Halal products. Therefore, we reject this hypothesis.
It means that our results do not support this relationship. In addition, our
results are not consistent with previous research findings of Shaharudin
et al. (2010), in which they found a positive relationship of health conscious-
ness with consumers’ purchase intention of Halal products. One of the main
reasons behind the negative relationship may be the lack of consumers’
awareness about health issues. For example, the majority of the people
in Pakistan are poor; they make every effort for survival and thus eat any
JOURNAL OF INTERNATIONAL FOOD & AGRIBUSINESS MARKETING 17
kind of food. Although they prefer Halal products, they lack the primary
objective of being healthy.
To see the relationship whether between the perceived value of Halal pro-
ducts and their intention to choose Halal products by consumers in Pakistan
is positive, the regression weights indicate a positive relationship of PV → ITP
with r ¼ 0.352 and p < 0.05. It shows that we accept the hypothesis. The
results are consistent with the findings of Shaharudin et al. (2010).
For example, they found a positive relationship of perceived value with con-
sumers’ intention to purchase organic food. Our study results confirmed that
perceived value positively relates to intention to choose Halal products.
Concerns about food safety of consumers are one of the important factors
that trigger their mind to think how much that product is important and
safe for their health. To see the relationship between food safety concern and
the intention to purchase Halal products, the current study found a positive
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relationship between these two variables (FSC → ITP; r ¼ 0.162) with a signifi-
cant value of p < 0.05. Therefore, we accept this hypothesis. These results are
consistent with the findings of Shaharudin et al. (2010) in which they found a
positive relationship of food safety concern of consumers with their purchase
intention. However, our findings contradict the study of Norhabibah (2011),
in which no relationship of consumers’ food safety concern with their inten-
tion to purchase Halal products was found.
While choosing and purchasing Halal products, it is important for every
Muslim to know the teachings and principles of Islam to purchase and use
food products. In this regard, to relate religion with the purchase intention
of Halal products, we found that there is a positive relationship between
consumer perception of religion and their intentions to purchase Halal
(i.e., REL → ITP) values of estimates in regression model are r ¼ 0.278 with
a significant value of p < 0.05; we accept this hypothesis. Our results confirm
the findings of previous studies by Mukhtar and Butt (2012) and Nor and
Daud (2012) that religion plays an important role in choosing Halal
products.
The attitude of the consumer is one of the important factors of the TRA—
the presumed assumption to see the relationship of consumers’ attitude
toward Halal products and its effect on intention to purchase (CA →ITP)
Halal food products in the Pakistani scenario. Consistent with the studies
of Lada et al. (2009) and Alam and Sayuti (2011), the regression results of
the model estimates reveal a positive relationship between those two factors
(r ¼ 0.361) and a significant value (p < 0.05). Therefore, we accept the hypoth-
esis that there is a positive relationship between consumers’ attitudes toward
choosing Halal products and intent to purchase Halal products.
Findings revealed that all the selected factors positively determined consu-
mers’ Halal perceptions. In addition, their opinion has been successfully mea-
sured by using the factors to influence their attitude and purchase intention to
18 I. HUSSAIN ET AL.
buy or not buy Halal food and nonfood products. In this way, according to
the TRA, (Ajzen & Fishbein, 1980), positive intention of consumer or consu-
mers reveals that their behavior toward any action will also be positive; that is
called the continuity of any habit in the future. Therefore, as per the findings,
we conclude and accept the hypothesis that intention to purchase is positively
related to their behavior to purchase Halal products.
Discussion
Pakistani consumers are very sensitive to purchasing and using different pro-
ducts. They place an important concern on different factors that divert their
purchase intention of those products. They prefer certain ingredients of the
products and give importance to perceived value and processes that are used
in the manufacturing of such products.
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behavior of those consumers. Thus, this theory has been found to be appli-
cable and validated to measure Muslim consumers’ intention and behavior
in current research.
The findings will help them learn about the most influential factors stimulate
their purchase decisions of Halal products. Halal perceptions of consumers
have a potential to be used by companies to gain a competitive advantage
(Amin & Chong, 2011). Halal is not only a concept; it is also a belief of more
than 1.97 billion Muslims. Both local and foreign manufacturers and produ-
cers should incorporate lawful and legal factors in producing and manufactur-
ing products that are acceptable to not only Muslims but also to the people
and consumers who purchase hygienic and pure products. Halal is important
not only to analyze and investigate by researchers but also to rationalize the
thinking of marketers, producers and governments to incorporate effective
strategies in producing and marketing Halal products compared with non-
Halal products in both Muslim and non-Muslim countries (Alam & Sayuti,
2011). It is expected that marketers of Halal products will definitely work to
carry out manufacturing, and marketing strategies by incorporating the needs
and wants of consumers into the products to fulfill Halal needs of consumers.
Moreover, from the investment point of view, the Pakistani Halal products
market consists of more than 180 million consumers. The findings of this
research suggest numerous investment opportunities for foreign companies
in the future. Therefore, it is suggested that there will be profitable opportu-
nities for foreign companies to invest in this promising and growing Halal
market.
Future research
In future studies, the extension of the proposed model will be of worthy
research contribution. Moreover, it has been thought that religion is an
important factor that either stops or permits any human being to perform
any action or not. Therefore, cross-cultural comparative study of developing
and developed Muslim country consumers will be of high value of research in
20 I. HUSSAIN ET AL.
the future. Halal food consumption is one of the critical problems for consu-
mers in the Western world. Though there are many companies serving Mus-
lim consumers residing in European countries, consumers have a vague belief
about processing, the ingredients, and the authenticity of food items. Keeping
in mind such issues, future research on investigating the opinion of such con-
sumers about Halalness is important. Halal food processing and manufactur-
ing are clean and pure, so not only Muslim consumers but also consumers of
all other beliefs consider eating and using those products. Predicting the per-
ceptions of those consumers will be also worthy in future studies. In addition,
current research did not prove the effectiveness of such factors as Halal logo
and health consciousness. It may be context specific that consumers overlook
Halal logo, or they may not be well educated to make rational decisions to
purchase healthy food. These findings suggest that there is a need of investi-
gating consumers’ awareness of religious information and the importance of
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consuming healthy food and nonfood products in the context of Halal. Therefore,
these factors must be considered in future research.
Contributors
Iftikhar Hussain is a student of Masters in Management sciences in Iqra University Islamabad
campus, Pakistan.
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