Professional Documents
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A lot of fast food chains have grown in size recently. Some have achieved
considerable success abroad, while others have failed. Failure might be attributed to (a)
inadequate financial resources, (b) a lack of site accessibility, (c) expensive rent, (d)
However, any chain restaurant's success on a global scale is likely to rely on customer
testing, approval, and adoption of the new chain as the go-to option for eating out
prime example of a new technology being offered to the market because, when
employs are revolutionary. Much has been written about how McDonald's supplier
relationships, and the McDonald's creed of Value, Quality, Service, and Cleanliness are
technological development is, in fact, one of the fundamental principles supporting long-
increase production and quality to increase. Even philosophically opposed thinkers like
Karl Marx and Adam Smith concur on this fact. However, The use of new technology
alone is insufficient; it must be broadly adopted and quickly so that society as a whole
can reap the economic advantages. Consequently, improving one's comprehension of
fields. Historically, these studies have a particular interest in product, social, and rural
innovations. Given the expanding role of the service industry in the global economy,
studying the service sector will become just as important as the economy. Future
which "that some channels are used to spread innovation among the participants of a
social system over time " (Rogers, 1983 as cited in the work of Nykiforuk et al. (2018)).
The diffusion paradigm has historically given researchers in the field of marketing a
framework to analyze new product development and its possibilities for commerce. The
literature has concentrated in particular on forecasting the rate at which new items will
be implemented, and when the peak sales period will occur reached. By using
mathematics, Bass has created a model (1969 as cited in the work of Nykiforuk et al.
(2018)) that considers the impact of invention, imitation, and market potential for
one of which is unrelated to how many previous adopters there were, and one of which
would be influenced favorably by earlier adopters In fact, research has shown that over
many new items and technological advancements, the empirical adoption curve is
techniques for marketing research, such as formative assessment, pretesting and study
and their communication, as well as those of prospective users, can be gathered Using
these three different sorts of data (when based on the an invention's perceived
seen can be obtained. The degree of interest in the diffusion significantly influenced by
process is the high number of new items that fail after being introduced.The estimations
of the number of failures those goods that really reach the market as a failure are
removed before being officially launched have been put at 35% (El-Said & Tall, 2020).
Given the frantic pace at which fresh products have recently been released, it
appears acceptable to consider that this rate might even be higher now. Aside than that,
anecdotal evidence reveals that the hospitality industry's restaurant sector has an
extremely high failure rate. One outcome of these worries is attempting to identify which
mostly on economic factors like the amount of capital required, as well as the alleged
risk of adoption. Another quality is the degree to which an innovation is congruent with
the market is what draws attention in accordance with the sociocultural ideals of the
recipient society or group (El-Said & Tall, 2020). These investigations and the resulting
necessity has worked to create a classification system for innovation traits. Five
innovation traits that are as comprehensive, mutually exclusive, and globally applicable
as possible have been proposed (Rogers, 1962 as cited in the work of Nykiforuk et al.
(2018)). They are the relative advantage, Compatibility, Complexity, Trialability, and
Observability.
Relative Advantage
It is the degree to which a new technology is regarded as superior than the thing it
innovation's benefit adopter, the greater the likelihood that the idea will be embraced.
Compatibility
It is the extent to which potential adopters' values, experiences, and needs are seen to
be met by an innovation. It has been suggested that the larger the perceived benefit of
an innovation by a potential adopter, the higher the likelihood of willingness to use the
invention.
Complexity
It is the amount of effort required to complete and use a specific innovation. The idea
has been put out that the more challenging an invention is regarded to implement and
use by a potential consumer, the less likely they are to accept the innovation.
Trialability
The extent to which a novel idea can be tested out prior to adoption must be verified. It
has been proposed that the higher a company's capacity to test an idea potential
adopter, the greater the likelihood that the innovation will be embraced.
Observability
The extent to which the advantages which includes relative advantage and other
characteristics, are known to non-adapters. The idea is that the more an innovation may
be observed by a potential customer, the greater the likelihood that the idea will be
embraced.
Local Literature
As the leading fast food chain in the Philippines for the past 20 years, Jollibee
market presence as both a standalone brand and a member of the the worldwide
business Jollibee Food Corporation (JFC), which has a wide range of global restaurants
(Matejowsky, 2020).
fledgling fast food restaurant in Metro Manila in the from the middle of the 1970s to the
present (Bullinger, Seitz, and Volz) few articles describe Jollibee's expanding
international recognition (Matejowsky, 2020) even fewer highlight the sometimes subtle
differences between JFC operations as well as those of its primary brand, Jollibee. As
one of the few companies from the Global South to receive any widespread acclaim, the
accomplishments of Jollibee outside of its country of origin resound for both overt and
covert reasons. Brand achievement is frequently interpreted in larger social
circumstances that indicate much of the difficult postcolonial history of the Philippines
with relation to the United States, as well as how it affects the long-standing global
The continuing globalization of corporate fast food had a new twist according to
Time journalist Joel Stein, who focused one of his monthly essays on the topic. Stein
food in the American manner around the world. One who has not previously received
much academic interest His essay, "A New Fast Food Invasion," examines the
increasing number of international businesses that are making their way into the U.S.
market from the Global South aiming to challenge established businesses like
McDonald’s in the nation where fast food first appeared. Jollibee is one of the fast food
capitalization in their American endeavors even when their recipes demand the limits of
popular American sensibility for specific foods (Matejowsky, 2018), as well as the
customer conveniences and service models they provide. Almost no changes have
been made to the original fast food idea developed and perfected similar to McDonald's
in earlier times. Such advances, according to Stein, are representative of the complexity
Among all the foreign companies fighting for a piece of America's extremely
profitable fast food market, Jollibee is Stein's favorite fast food restaurant among them
all. As one of Southeast Asia's leading restaurant chains and the top chain in the
Philippines, JFC and Jollibee, two of Asia's most successful businesses, have
significant corporate power that few other locally owned fast food businesses
cannot easily match. In a country where McDonald's has long dominated the global
eating scene, the Philippines is one of the only countries where the fast food giant
consistently falls behind a local rival. Jollibee has surpassed McDonald's since the mid-
1980s, giving JFC a strong foundation from which to broaden its presence
JFC, a company with more than 13,000 employees worldwide, presently worth
US$4.8 billion (Morales& Petty, 2019). As stated by Manila Standard, sales from
161% in 2018. It is launched by current Jollibee CEO and Chinese-Filipino fast food
tycoon, Chairman Tony Tan Caktiong founded a pair of ice cream shops in Manila in
1975 which immediately switched to serving hamburgers after these non-dessert items
become popular to customers. Jollibee was formally incorporated as JFC and quickly
gained popularity among customers turning into a publicly traded corporation on the
Philippine Stock Exchange in 1978 roughly fifteen years later (De Chavez, 2019).
McDonald's entry into the market in 1981 in the Philippines did not do anything to
stop Jollibee's decades-long ascent despite being initially in second position. If anything,
Jollibee has continually used McDonald's as a benchmark against which to measure its
(Matejowsky, 2018). Despite the fact that McDonald's frequently ranks high in terms of
profitability and total restaurant ownership, it reinvents itself to meet shifting consumer
When it comes to Jollibee, it uses strategies, concepts, and goods to keep its top
position in the world and this serves as a type of testing facility where the Filipino chain
can more accurately determine what is commercially successful in both domestic and
foreign markets (Matejowsky, 2018). Recently, Jollibee celebrated its 40th anniversary
with a costly marketing effort that emphasized its ongoing attraction to people of all
ages. Due to its strong marketing, locally inspired menu, and family-focused attitude,
JFC today counts over 1,200 self-titled Jollibee restaurants which are largely found in
almost all of the places in the Philippines (Morales & Petty, 2019). In actuality, in the
Philippines, the mascot known as the bumblebee enjoys a high level of respect,
The capacity of JFC to enter the American market for commerce depends on a
number of elements, including Tony Tan Caktiong's entrepreneurial spirit. First, using
intuition and money accumulated through the chain's extraordinary ascent in the 1980s
in the Philippines and thereafter in several East and Southeast regions of Asia over the
following years. In 1986, JFC opened its first Jollibee restaurant in Taiwan. A year later,
a branch opened in Brunei. These first forays into international marketing reflect an
important turning point in JFC's beginning global expansion and a significant sign of
residing abroad gives JFC a ready-made customer base for its distinctive products. This
benefit is enhanced by the widespread use of people of Filipino heritage in the Global
North are not only open to food and service at Jollibee, as well as its sociocultural
(Matejowsky, 2020).
References
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(2018). Adoption and diffusion of zoning bylaws banning fast food drive-through
El-Said, O. A., & Tall, T. A. (2020). Studying the factors influencing customers’ intention
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diffusion of innovations in fast food industries. Australian Journal of Basic and Applied
service technology of restaurant industry: expanding UTAUT with perceived risk and
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Zinko, R., Furner, C. P., de Burgh-Woodman, H., Johnson, P., & Sluhan, A. (2020). The
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Matejowsky, T. (2020). What’s all the buzz about? Jollibee, diaspora marketing, and
Intimate Publics.
Global/Local Fast-Food Competition in the Philippines. In Food and Culture (pp. 351-
362). Routledge.
Morales, N. J., & Petty, M. (2019). Philippine Fast Food Specialist Jollibee Hungry to
comparison of fast food restaurant selection criteria between Korean and Filipino
https://www.sciencedirect.com/science/article/abs/pii/S027843190500071X
International-v746/Fast-Food-Philippines-11652063/
https://www.mordorintelligence.com/industry-reports/philippines-foodservice-
market