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Government Information Quarterly 40 (2023) 101762

Contents lists available at ScienceDirect

Government Information Quarterly


journal homepage: www.elsevier.com/locate/govinf

Government transparency: Monitoring public policy accumulation and


administrative overload
Rui Pedro Lourenço *
Univ Coimbra, CeBER, Faculty of Economics, Av Dias da Silva 165, 3004-512 Coimbra, Portugal

A R T I C L E I N F O A B S T R A C T

Keywords: Democratic governments maintain their legitimacy by answering demands to solve societal problems, thus
Government transparency continuously adopting and implementing new policies, programs, and administrative rules. One possible
Policy accumulation consequence of this democratic responsiveness is policy accumulation and rule growth, thus overloading
Administrative overload
administrative resources and, ultimately, impairing policy implementation. The aim of this exploratory research
is twofold: first, to analyse the relationship between government transparency and policy accumulation; second,
to develop a government transparency framework aimed to monitor public policy accumulation and one of its
major consequences, administrative overload. To illustrate the proposal and its applicability, the framework was
used to guide the analysis of the Portuguese case, revealing the absence of a comprehensive approach to the
overload problem, and identifying relevant components for a future monitoring system. The framework, and the
analysis it provides, are intended to guide government transparency initiatives which address the public policy
accumulation and administrative overload problem.

1. Introduction The result of this imperative for political responsiveness in developed


democracies is that “the most prominent development in policy output is
Elected governments in democratic (representative) societies not policy change but rather policy accumulation” (Adam, Hurka, Knill,
constantly seek to maintain and reinforce their substantive (not just & Steinebach, 2019, p. 1). Such phenomenon may be defined as a
formal) political legitimacy. To do so, governments need to be respon­ “continuous addition of new policy elements to existing policy portfolios
sive to demands for action to solve wicked societal problems (Rittel, without the compensatory reduction of already existing ones.” (Adam,
1967). Such problems, like water pollution, digital illiteracy, or gender Steinebach, & Knill, 2018, p. 274) This phenomenon occurs because
inequality, are what we call ‘policy problems’, each one described as an there is a growing number of policy issues, policy targets and interde­
“unrealized need, value, or opportunity for improvement attainable pendent policy instruments (Adam et al., 2018), but also because “the
through public action.” (Dunn, 2014, p. 5). rate of policy production continues to exceed the rate of policy termi­
The negative impact of these wicked problems pressures govern­ nation by far” (Adam, Knill, & Fernandez-i-Marín, 2017; Adam et al.,
ments to act beyond their regular activities, “associated with the man­ 2018, p. 270).
agement of the entire political-administrative system” (Knoepfel, Policy accumulation may be problematic because an ever-growing
Larrue, Hill, & Varone, 2011, p. 25), and to define and execute public public policy portfolio, with added administrative rules complexity,
policies. Each policy comprises “a series of intentionally coherent de­ could make it more difficult to engage citizens and public officials in
cisions or activities taken … with a view to resolving in a targeted new public policy debates (Adam et al., 2019). But also because policy
manner a problem that is politically defined as collective in nature” accumulation may limit the capacity to manage and implement public
(Knoepfel et al., 2011, p. 23), and may assume the form of different policy itself (due to lack of resources), thus affecting policy effective­
policy instruments such as executive orders, court decisions, legislative ness, and ultimately undermining the very government legitimacy
acts (Dunn, 2014, p. 43 Table 1), programs (Goodin, Rein, & Moran, responsiveness it was meant to foster (Adam et al., 2019; Bayerlein,
2006), intervention programmes, political-administrative programmes, Knill, Limberg, & Steinebach, 2019; Limberg, Steinebach, Bayerlein, &
or action plans (Knoepfel et al., 2011, p. 28). Knill, 2020). The latter may be better understood as a problem of

* Corresponding author.
E-mail address: ruiloure@fe.uc.pt.

https://doi.org/10.1016/j.giq.2022.101762
Received 11 June 2021; Received in revised form 12 September 2022; Accepted 15 September 2022
Available online 6 October 2022
0740-624X/© 2022 The Author. Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-
nc-nd/4.0/).
R.P. Lourenço Government Information Quarterly 40 (2023) 101762

Table 1 publicly available data (Napoli & Karaganis, 2010), the adoption of
Relevant information to monitor policy accumulation and administrative socio-technical developments (Orlikowski, 1992) in public policy-
overload. making, such as social media platforms (Janssen & Helbig, 2018), and
Stages Information to consider the positive (Brunswicker, Pujol Priego, & Almirall, 2019) and negative
Antecedents: Popular petitions (ePetitions) demanding policy
(Fox, 2007) effects of policy transparency and how complex dynamics of
- Agenda-setting (Dunn, action government transparency changes the power of stakeholders to influ­
2014) Formal and official recommendations and requests ence policy-making processes (Meijer, 2013).
- Policy formulation for policy action Other works on the theme include a framework for computer-
(Dunn, 2014) Supranational organizations’ obligations that
mediated transparency that distinguishes between decision-making
require adopting new national policies and
regulations transparency, policy content transparency, and policy outcome trans­
Public policies in the formulation stage of the policy parency (Grimmelikhuijsen & Welch, 2012), and a framework for
cycle (before adoption) measuring the degree of transparency of a specific policy document, law,
Formal public consultation processes or regulation throughout the whole policy process (Beblavý, Sičáková-
Accumulation: Policy output (new policies approved for
- Policy adoption (Dunn, implementation)
Beblavá, & Bačová, 2022). The latter comprises all stages of the process
2014) Policy termination (policies formally terminated) and, for each stage, considers transparency elements regarding sub­
- Policy termination Ongoing policies (policies adopted and still being stance, rationale, process, and impact of the policy under development.
(Dunn, 2014) implemented) This is a very comprehensive framework, but it adopts a micro-level
Overload: Human resources (public officials) primarily
approach and does not consider the macro-level policy accumulation
- Policy implementation assigned to administrative tasks
(Dunn, 2014) IT projects being planned and implemented, as well phenomena.
- Policy assessment (Dunn, as major IT systems under operation (portfolio) Despite these efforts, no literature was found concerning the role of
2014) New (planned) and existing organizational government transparency in monitoring policy accumulation. To
structures and the policies each one manages address this issue, this work considers policy accumulation and analyses
Policy implementation outputs
its antecedents (governmental responsiveness), its effects on resources,
and its consequences (administrative overload and hampered policy
administrative overload: “a lack of sufficient administrative capacity, implementation), and proposes a set of information elements that, if
[that] could stand in the way of translating policy outputs into out­ available to the public (government transparency), may contribute to
comes, which should have a negative effect on policy impacts.” (Limberg monitoring and ultimately prevent policy accumulation and its effects.
et al., 2020, p. 5). Once an initial theoretical framework was established, an analysis of
This work aims to identify which information should be publicly the Portuguese case was executed to serve two purposes. First, to further
available to allow monitoring of both policy accumulation and admin­ refine the framework and ‘ground’ it on actual data, thus following a
istrative overload and support pre-emptive actions to avoid them. “grounded theory inductive/deductive approach, [the] theory being
Namely, when debating existing social problems and demanding public grounded in … continual reference to the data” (Saunders, Lewis, &
policies to address them, or while preparing a new policy for approval, Thornhill, 2009, p. 149). Second, to illustrate the framework’s purpose,
such monitoring information may be useful to prioritize policy in­ applicability, and value to help monitor the policy accumulation phe­
terventions or to reallocate sufficient resources to ensure successful nomenon in a specific case. In the end, the analysis of the Portuguese
policy implementation. case, guided by the framework, may be considered a (partially)
Contrary to traditional public policy analysis, which usually adopts descriptive study which is “an extension of … a piece of exploratory
micro-perspectives focused on individual administrative agencies, pol­ research” (Saunders et al., 2009, p. 140).
icies, or programs (Hall & O’Toole Jr, 2000), a more macro-perspective The remainder of this paper is structured as follows. Section 2 ana­
(Bayerlein et al., 2019) will be adopted here by taking into account the lyses the way public policy processes are organized and the role of
entire portfolio of public policies and the whole of public government transparency at each stage. Section 3 identifies the ante­
administration. cedents and effects of policy accumulation and lays out the proposed
This work is framed as a contribution to open government (Tai, government transparency framework to monitor policy accumulation
2021) or, more precisely, government transparency research. Govern­ and administrative overload. To better understand the framework, and
ment transparency has been around for more than 250 years (Meijer, how it may be applied, section 4 is dedicated to the Portuguese case. The
2015), but it has gathered considerable momentum with the Trans­ paper ends with conclusions.
parency and Open Government Memorandum (Obama, 2009) and
Directive (Orszag, 2009), and the creation of the Open Government 2. Transparency and the public policy process stages
Partnership.1
As Bannister and Connolly (2011, p. 5) point out, “definitions of Defining and implementing public policies and policy instruments
transparency are not in short supply”. As a major open government requires a series of steps, usually considered in sequence, forming a
objective, transparency “advocates for public accessibility to govern­ broader ‘policy-making process’, ‘policy process’ (Dunn, 2014), or
ment information” (Linders & Wilson, 2011, p. 267), and is intended to ‘policy cycle’ (Janssen & Helbig, 2018; Knoepfel et al., 2011). The latter
promote the reuse of government data to create social or economic value expresses reality more accurately since each step is linked to the next
(Linders & Wilson, 2011), and to support public accountability (Lour­ one forming “complex rounds or cycles … [with] no definite beginning
enço, 2015a; Lourenço, Piotrowski, & Ingrams, 2017). Without access to or end" (Dunn, 2014). Fig. 1 presents the major stages in the process/
relevant information it is not possible to engage citizens in substantive cycle.
public participation, deliberation and decision-making (Gudowsky & Public policy processes are becoming more iterative (Brunswicker
Bechtold, 2020; Jaeger, 2007), including in the context of public policy et al., 2019) and participative (Chun & Cho, 2012; Kim & Lee, 2017) as
debates. part of open government initiatives. This includes, for instance, using
Several studies have addressed different elements of transparency in social media platforms (Ferro, Loukis, Charalabidis, & Osella, 2013),
public policy processes including policy inputs, such as the use of simulation websites, visualization and serious gaming tools (Janssen &
Helbig, 2018) to promote civic engagement (Ferro et al., 2013) and
crowdsourcing to elicit public opinions (Chun & Cho, 2012; Ferro et al.,
2013; Janssen & Helbig, 2018).
1
https://www.opengovpartnership.org/ Transparency is another broad trend associated with policy

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R.P. Lourenço Government Information Quarterly 40 (2023) 101762

“something will be done about a certain topic”, “why and with what
objectives”, “how the public can submit its views”, and “specify any
Percepon of private and public problems (Knoepfel et
al., 2011)
Agenda-seng (Dunn, 2014; Knoepfel et al., 2011) expected impacts” (Beblavý et al., 2022, pp. 110–114).
Problem definion (Janssen and Helbig 2018)
(Re-)emergence of a problem (Knoepfel et al., 2011) 2.2. Formulation and policy development

Once the problem is identified and the need for action is acknowl­
edged, we move to the “policy formulation” (Dunn, 2014), “formulation
Policy formulaon (Dunn, 2014)
of alternatives” (Knoepfel et al., 2011), or “policy development” (Jans­
sen & Helbig, 2018) stage. It is at this stage, where alternative policies
Policy development (Janssen and
Helbig, 2018)
Formulaon of alternaves
are formulated (Dunn, 2014), that most research focuses their attention
(Knoepfel et al., 2011) to the point that the whole process is equated to this stage alone. Janssen
and Helbig (2018), for instance, propose to detail this stage as a
modelling cycle with 5 stages of its own, one of which is termed “data
collection”. Transparency efforts should make sure policy-relevant data
Policy adopon (Dunn, 2014; Policy Adaptaon, Policy Succession is available at this stage (Janssen & Helbig, 2018; Napoli & Karaganis,
Knoepfel et al., 2011) (Dunn, 2014)
2010), from open and big data sources (Aragona & De Rosa, 2019;
Janssen & Helbig, 2018), thus enabling data-driven policy-making ap­
proaches (van Veenstra & Kotterink, 2017).
Policy formulation transparency may also include information on the
Policy implementaon (Dunn,
2014; Janssen & Helbig, 2018; overall rationale for the drafts, on who participated in the formulation
Knoepfel et al., 2011) process and how they were selected, and on all ex-ante impact assess­
Policy Enforcement (Janssen & ment analyses (Beblavý et al., 2022, pp. 110–114).
Helbig, 2018)

2.3. Adoption

At some point in the process, choices have to be made and one


Policy evaluaon (Janssen &
Helbig, 2018)
particular policy or policy instrument is selected among the existing
Policy assessment (Dunn, 2014) alternatives (Dunn, 2014; Knoepfel et al., 2011). Before a decision is
Evaluaon of policy effects made, policy content transparency (Grimmelikhuijsen & Welch, 2012)
(Knoepfel et al., 2011) requires information is available concerning each policy alternative
including how it is supposed to solve the problem, how it will be
implemented and what impacts are expected and which groups will be
affected. Information concerning all policy drafts submitted for the
Policy terminaon (Dunn, 2014; adoption process should include all appendices and addenda, amend­
Souza & Secchi, 2015)
ments and chances proposed during the formulation stage, how they
were dealt with and the rationale behind the process (Beblavý et al.,
Fig. 1. The public policy process/cycle. 2022, pp. 110–114).
Once a decision has been made about which policy option to adopt,
processes, namely in combination with participatory policy-making decision-making transparency (Grimmelikhuijsen & Welch, 2012) re­
(Brunswicker et al., 2019). Active and meaningful participation bene­ quires information should be available concerning the steps made and
fits from access to relevant information (Kim & Lee, 2017) but, despite the rationale behind the decision. However, despite all the push for
the close relation, information and transparency are separate constructs greater transparency at this stage, Fox (2007) argues transparency about
(Grimmelikhuijsen & Welch, 2012; Piotrowski, 2017). Although trans­ lawmakers’ policy choices can have negative consequences.
parency is about the disclosure of information, it is key that such in­
formation enables external actors (e.g., citizens) to monitor, scrutinize 2.4. Implementation
and assess the internal workings of governmental organizations (Ban­
nister & Connolly, 2011; Grimmelikhuijsen & Welch, 2012). Overall, Adoption is followed by the implementation (Dunn, 2014; Janssen &
focusing on making the whole public policy process more transparent Helbig, 2018; Knoepfel et al., 2011) and enforcement (Janssen & Helbig,
helps to align citizens with the policy goal and improve policy effec­ 2018) stages, whereby public administrations mobilize resources to
tiveness (Brunswicker et al., 2019). comply with the policy (Dunn, 2014).
The next subsections further describe each policy process stage and Transparency at this stage means, for instance, disclosing informa­
detail how it can be made more transparent. tion about secondary/tertiary legislation and court/regulatory decisions
implementing the policy (Beblavý et al., 2022, pp. 110–114).
2.1. Agenda-setting
2.5. Evaluation
The process is commonly described as starting with an agenda-
setting stage (Dunn, 2014) which marks the moment when elected The implementation stage is not the end of the process. Policy
and appointed officials, possibly pressured by public opinion, implementation needs to be monitored to evaluate (Janssen & Helbig,
acknowledge the need for public action to solve a particular societal 2018) whether it is achieving the stated objectives (Dunn, 2014) and
problem. Some variants further detail the process and propose related causing the intended effects (Knoepfel et al., 2011).
stages, such as “(Re-)emergence of a problem” and “Perception of pri­ Transparency in this context means, for instance, information is
vate and public problems” (Knoepfel et al., 2011, p. 32). Janssen and available about ex-ante and ex-post evaluations, including their ratio­
Helbig (2018), on the other hand, simply refer to this initial stage as nales, who commissioned and executed them, and whether the public
“problem definition”. had the opportunity to participate in the assessment process (Beblavý
Agenda-setting transparency may include an announcement that et al., 2022, pp. 110–114). Such policy outcome transparency

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(Grimmelikhuijsen & Welch, 2012) includes both information about could be used as an early warning for policy accumulation risks.
policy execution but also about policy effects and impact.
3.2. Accumulation: Policy adoption and termination
2.6. Termination, adaptation, and succession
The next stage in the policy cycle, the adoption stage (Dunn, 2014;
Depending on the assessment results, and whether or not the original Knoepfel et al., 2011), marks the point where particular policies or
problem subsists or has re-emerged (Knoepfel et al., 2011), it may be policy instruments are selected for implementation. Policy accumulation
necessary to adapt the existing policy or formulate a new policy to occurs at this stage when the rate of policy production and output ex­
succeed it (Dunn, 2014). If so, the policy process restarts, and it becomes ceeds the rate of policy termination, and studies confirm that has been
a cycle. Alternatively, if the policy is no longer needed, the process ends the general trend in contemporary democracies (Adam et al., 2019,
with a final stage of “policy termination” (Dunn, 2014; Souza & de Souza 2017, 2018). The result is an ever-growing public policy portfolio, both
& Secchi, 2015). in number and complexity, of policy instruments and regulations.
To monitor policy accumulation at this stage, considering an
3. A framework to monitor policy accumulation and aggregated view of policy production, government transparency efforts
administrative overload must provide information concerning policy output (new policies
approved for implementation), policy termination, and the corre­
Having analysed the public policy process in detail, we are now in a sponding galaxy of ongoing policies at any given moment.
position to develop the framework. To monitor policy output we need to have access to official infor­
mation about which policies and corresponding high-level policy in­
3.1. Antecedents: Government responsiveness struments (strategic plans, national strategies, action plans, …) were
approved. In democratic political systems such policy instruments, often
To develop a government transparency framework to monitor policy assuming a legal format, must be published in an official outlet. If
accumulation and administrative overload, we need to begin by looking properly organized, this official outlet may be relevant as a source of
at the antecedents of policy accumulation. In other words, we need to information for policy output monitoring.
look into the initial stages of the policy process, agenda-setting (Dunn, Once created policies may be explicitly dismantled or terminated but
2014) and policy formulation (Dunn, 2014), and into formal mecha­ that is a rare case (Bayerlein et al., 2019; Souza & de Souza & Secchi,
nisms used to prompt government responsiveness. 2015). When such explicit termination occurs, this is an official act
There are many ways governments become aware of the need for which is also published in an official outlet. Perhaps more commonly,
public action to solve societal problems. Informal and diffuse channels some policies are assumed to have terminated once the period for which
may include open letters, private and informal meetings with political they were created expires (e.g., “Strategy 2020–2030”). In other cases,
representatives, or policy debates in the public sphere. new policies may replace or extend older policies without any explicit
For the purpose of this work, we will consider three types of formal reference to what happens to the latter.
channels and mechanisms covering requests from civil society, from All in all, this means it may be difficult to ascertain whether a
within the political and administrative structure, and from suprana­ particular policy or high-level policy instrument is still in place.
tional organizations. Therefore, for policy accumulation monitoring purposes, it is important
The first one is ePetitions, “eParticipation tools that have the po­ to be able to keep track of ongoing policies, in a non-ambiguous and
tential to create dialogue and involvement of citizens and other stake­ systematic way. This information is also crucial to monitor the conse­
holders in the political process” (Coelho, Cunha, & Pozzebon, 2017). To quences of policy accumulation, namely administrative overload.
monitor policy accumulation and administrative overload antecedents,
government transparency should include the disclosure of which pop­ 3.3. Overload: administrative capacity and policy implementation output
ular petitions (Piotrowski, 2017) have been formally filed and are being
considered for analysis. Administrative overload occurs when administrative capacity is not
The second mechanism includes formal recommendations and re­ able to cope with policy accumulation and the growth in the number and
quests to act on specific societal problems by official organizations, as complexity of new rules to implement (Limberg et al., 2020). Conse­
contemplated in the political and administrative architecture of each quently, new policies and rules may be ignored or poorly implemented
country. This might include, for instance, recommendations approved (Adam et al., 2019), and pre-existing policies and rules may suffer from
by the Parliament to urge Government to act to address a particular issue crucial resources being diverted to implement new policies (Bayerlein
or problem. et al., 2019).
Finally, we may also consider the impact of supranational organi­ Administrative capacity, understood as “the capacity of [bureau­
zations’ obligations which require adopting new national policies and cratic] intermediaries to carry out requisite actions” (May, 2012 apud
regulations, in what may be characterized as a process of vertical rule- Limberg et al., 2020), depends on how bureaucratic structures, pro­
making (Kaufmann & van Witteloostuijn, 2018). cesses, and resources are organized (Adam et al., 2017), and on the
These three elements could be complemented by information con­ availability of human capacity (administrative and technical expertise),
cerning public policies already in the formulation stage of the policy financial, technical and organizational resources (Limberg et al., 2020).
cycle, before adoption and implementation. And, by looking at this stage Since measuring administrative capacity “is a tricky empirical
of the cycle, we also can identify policies originating from other sources endeavour” (Limberg et al., 2020), a government transparency frame­
other than the ones recognized in the agenda-setting stage. One specific work considers whether information regarding aggregated (not sector-
mechanism to consider regarding ongoing policy formulation processes specific or policy-specific) administrative capacity, namely human re­
is that of formal public consultations. Sometimes these consultation sources, information systems, and organizational structures, is publicly
processes are mandatory, but in other cases, government officials may available.
want to gather contributions to improve the policies and possibly gather Information about human resources (public officials) is essential to
support for their implementation. be able to monitor administrative capacity: increasing the policy port­
All this information may contribute to reveal how demand for new folio (policy accumulation) without the corresponding increase in the
policies and rules is forming, and which policies are being considered number of public officials in charge of managing them may lead to
before they are selected for approval and implementation. If publicly administrative overload. Therefore, from an aggregated (macro)
available as part of a government transparency effort, this information perspective, it is important to monitor the number of public officials

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primarily assigned to administrative tasks (i.e., excluding those who are (Lourenço, 2015b), to facilitate access to all information concerning
not, such as teachers, medical doctors, or judges). Preferably, it should policy accumulation and administrative overload monitoring.
be possible to disaggregate the number of public officials according to The individual datasets should be made available in adherence to
their technical skills or academic degree. open data format and principles (Colpaert, Joye, Mechant, Mannens, &
The use of Information Technologies (IT) in public administration Van de Walle, 2013; Eaves, 2009; Zuiderwijk & Hinnant, 2019; Zui­
operations may offset the lack of human resources and “cushion the derwijk, Janssen, Choenni, & Meijer, 2014). Also, to avoid a fragmented
impact of continuous policy accumulation on administrative overload” analysis of each dataset and type of information, such data should be
(Adam et al., 2019). On the other hand, the adoption of new policies provided as linked open data (Fayyaz, Ullah, & Khusro, 2018) in
often requires developing new information systems or adapting existing adherence to semantic web approaches (Hoxha & Brahaj, 2011). This
ones. Therefore, policy accumulation may lead to an increased pipeline would allow, for instance, to associate an ePetition with a corresponding
of IT projects, which may work as another sign of a lack of adminis­ adopted policy and, once implementation starts, with its outputs.
trative capacity to manage and execute those projects. IT governance,
both in the private and public sectors (Jonathan & Rusu, 2018; Tonelli, 4. A brief analysis of the Portuguese case
de Souza Bermejo, Dos Santos, Zuppo, & Zambalde, 2017), aims “to
control the formulation and implementation of IT strategy” (Van The Portuguese case will be used to illustrate how the framework laid
Grembergen, 2005) resorting to a mix of decision-making structures, out in the previous section may be used to analyse government trans­
processes and relational mechanisms. Managing IT projects and port­ parency concerning policy accumulation and administrative overload
folios (Haes & Grembergen, 2016; Tonelli et al., 2017) is a key process of monitorization.
IT governance entailing the “prioritization process for IT investments To start with, no official webpage or site was found referencing the
and projects” (Haes & Grembergen, 2016). As such, some of the infor­ issue of policy accumulation or administrative overload, or that would
mation used in IT governance may be relevant to monitor administrative serve as a single point of access to the different elements of information
capacity and overload, including the number of IT projects being plan­ listed in Table 1. Also, although Portugal has a national open data portal
ned and implemented, as well as the number of major IT systems under (dados.gov2), develop as part of an effort to promote open government
operation (portfolio). and transparency, we could not find in it any datasets regarding the
The third element we might consider is the institutional arrange­ different elements. Consequently, online information concerning each
ments used to implement public policies and corresponding high-level element in Table 1 will be examined separately in the next sections.
policy instruments (programs, action plans, strategies,.). New policies The information concerning official recommendations and requests
may overload existing organizational structures which become respon­ for policy action (section 4.1.2.), high-level policy instruments approval
sible for their implementation. And even if new organizational struc­ and formal termination (sections 4.2.1. and 4.2.2.) was collected from
tures (agencies, committees, …) are created specifically to manage and Diário da República Electrónico – DRE3 (the electronic version of the
implement new policies, there is still the need to coordinate between Portuguese Republic Official Journal). The platform that hosts DRE or­
two or more organizations (Hall & O’Toole Jr, 2000) and to reconfigure ganizes published official acts chronologically and according to some
policy networks which “typically do not replace bureaucratic organi­ attributes (publication date, publishing entity, …). And, despite having
zation; instead, they add one or more layers of structural complexity” some search capabilities, they are not oriented to provide the informa­
(O’Toole Jr, 2015). As such, information regarding new (planned) and tion required for this purpose simply and directly. Therefore, a simple
existing organizational structures, the policies each one manages, and Python web scraping routine (including the Beautiful Soup library4) was
the networks they form to implement those policies, is essential to used to perform automated searches for the period between 1 and 1-
monitor administrative capacity and overload. 2010 and 31–12-2019. The first 1000 results for each partial search
One final type of information that may be relevant to monitor were dumped by the Python routine into a single Excel spreadsheet. The
administrative capacity and overload concerns policy implementation spreadsheet was then analysed to remove duplicate and non-relevant
outputs (not outcomes). This information is essential for political results using simple Excel formulas and considerable manual
accountability purposes, but the absence of implementation outputs and observation.
a low level of policy execution (e.g., no actions started/completed) may
also be considered a relevant indicator of possible administrative over­
4.1. Antecedents: government responsiveness
load. Therefore, it may be part of any monitoring system.
4.1.1. ePetitions
3.4. A comprehensive framework
The official ePetitions5 platform is hosted by the Portuguese Parlia­
ment (Assembleia da República) website. The platform allows citizens and
Table 1 summarizes the information identified in the previous sec­
organizations from the civil society to submit petitions, legislative ini­
tion relevant to monitor policy accumulation and administrative
tiatives, and requests for a referendum. It is possible to monitor the
overload.
whole process between the initial submission and the (potential) dis­
The list in Table 1 is not meant to be exhaustive or exclusive, nor it
cussion at the Parliament. Using the search tool provided by the plat­
was compiled as a means to build a unified and quantitative index, for
form, it was possible to identify 4 petitions6 accepted and waiting for
instance. Instead, it should be considered as a broad framework to guide
discussion. If successfully discussed and approved, these petitions may
government transparency efforts to support monitoring policy accu­
give origin to new policies or new sets of rules. Therefore, this platform
mulation and administrative overload.
provides relevant information which may be used to identify future
In what concerns the principles and technical aspects of how such
policy accumulation and administrative overload.
information should be made available, there is extensive literature on
The data describing such petitions is not available in open data
the subject in association with government transparency, open govern­
ment and open government data (Nikiforova & McBride, 2021). In most
cases, it is possible to associate one or more datasets to each of the in­ 2
https://dados.gov.pt/pt/
formation types listed in Table 1. Since we are adopting an aggregated 3
https://dre.pt/
view (not sector-specific or policy-specific) it is very important to follow 4
https://www.crummy.com/software/BeautifulSoup/ (last visited 10-11-
the broad principle that digital services and information should be 2020)
delivered through a single point of access (European Commission, 2016; 5
https://www.parlamento.pt/ActividadeParlamentar/Paginas/Peticoes.aspx
Tambouris & Wimmer, 2005), such as Open Government Portals 6
25th of March 2021

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format on the Parliament website nor it is made available as a dataset in know in advance which new policies are being considered, how are they
dados.gov,7 the Portuguese open data portal. And it is also not possible being shaped and what will be their impact on policy accumulation and
to relate approved petitions with the corresponding future policies and administrative overload.
rules that originated from them. In Portugal, there is an official platform where all public consultation
procedures are implemented.12 According to the latest information
4.1.2. Formal and official recommendations and requests for policy action available,13 176 consultation procedures were already completed, and
One way to influence the policy agenda is to formally approve, at the one formal consultation process is still open to discuss the National
Parliament, official recommendations, and requests for policy action. As Strategy for Preventive Civil Protection 2030.
with any other official act, once approved, these recommendations are A more detailed analysis of the National Strategy for a Preventive
published at the Diário da República Electrónico – DRE. The procedure Civil Protection 2030 being proposed highlights some of the elements
described at the beginning of section 4 was used to search for the word that may contribute to policy accumulation as the document identifies
“recommendation” (and similar terms) in DRE and resulted in the several already existing national strategies, fundamental laws, national
identification of 31 recommendations to develop, adapt or implement programs, and action programs in related areas. Other aspects of the
National Strategies, Action Plans, and other high-level policy strategy may also contribute to administrative overload: it creates a new
instruments.8 Coordination Group in charge of implementing the Strategy (22 mem­
This information is yet another important element to (pre-emptively) bers), directs existing Civil Protection Committees (at national, munic­
monitor policy accumulation and administrative overload but, although ipal, and local levels) to monitor and keep track of projects and actions,
it is indeed available on the DRE platform, it is not organized in a way to directs the National Emergency [response] Authority to provide logistic
identify recommendations unequivocally. Furthermore, it is not possible and administrative support to the Coordination Group. Also, the strategy
to see whether such recommendations for action were indeed followed itself is organized around 5 Strategic Objectives, 10 Priority Areas and
and which high-level policy instruments were consequently approved. 136 Operational Objectives, each one corresponding to a project or ac­
tion to be executed by Central and Local Administration organizations
4.1.3. Supranational organizations’ obligations according to a specific Action Plan. These projects and actions will have
Being a European Union (EU) Member State (MS), Portugal is to be managed and implemented, potentially contributing to adminis­
required to transpose EU Directives which means adopting new national trative overload if new resources are not allocated.
policies and regulations. This example illustrates the relevance of knowing which high-level
It is possible to list all EU Directives already transposed by a policy instruments are being considered for adoption, and what they
particular Member State (MS), including a reference to the internal legal entail, to (pre-emptively) monitor policy accumulation and adminis­
document which transposes each Directive. Portugal has 8310 directives trative overload. Unfortunately, the document format (PDF) makes it
listed as transposed (all years considered), which illustrates the impor­ difficult to identify key data about each policy instrument or to link it to
tance of this mechanism as a potential source for policy accumulation other related data (related policies, existing administrative organiza­
and administrative overload. tions, …).
It is also possible to find information concerning the performance of
each MS in the transposition process.9 In the latest report (2020)
Portugal had 5 overdue directives and 32 infringements (pending cases). 4.2. Accumulation: policy adoption and termination
However, no search mechanism has been found which would list the
directives awaiting transposition for each country. 4.2.1. Policy output (new policies approved for implementation)
Searching for ‘European directives’ in official Portuguese govern­ In the Portuguese case, no centralized website or webpage exclu­
ment webpages using Google Search10 did not also return a compre­ sively dedicated to approved policies was found. However, while
hensive list of directives awaiting transposition. Instead, webpages for searching for such a single point of access, several webpages were found
specific policy sectors were found listing the applicable directives. In which list national plans and strategies addressing specific policy areas
some cases, like the Employment and Work Relations dedicated web­ or themes.14 There is no assurance they are kept up to date or they are
page11 we can see that there are currently 5 directives concerning this comprehensive.
policy sector waiting to be transposed. The only way to have a systematic and comprehensive view of policy
In sum, it was not possible to have a clear and comprehensive picture output is to consult the Diário da República Electrónico – DRE website and
regarding which directives were awaiting transposition across all policy look for high-level policy instruments. The DRE is organized by chro­
sectors. Transposing such directives will result in new policies and rules, nological order (it is a daily journal of the Republic) and, in each edition,
and therefore this information would be important to (pre-emptively) we find all legal documents approved that day, including high-level
monitor policy accumulation and administrative overload. policy instruments (such as Action Plans, Programs, and Initiatives)
but also public administration appointments, civil and criminal laws,
4.1.4. Formal public consultation processes spending authorizations, or public administration organizational struc­
Nowadays, participatory mechanisms such as public consultation tures. Under these circumstances, it is very difficult to have a compre­
procedures became part of ongoing policy formulation processes (before hensive and specific view of policy output.
the adoption stage). Information about such procedures allows us to To illustrate the difficulty, we set out to identify which (and how
many) high-level policy instruments were approved in Portugal between
2010 and 2020. The procedure described at the beginning of section 4
was used to search for nine different expressions15 in the Diário da
7
https://dados.gov.pt/pt/
8
E.g., Parliament Resolution n.◦ 42/2018(https://data.dre.pt/eli/re
12
solassrep/42/2018/02/15/p/dre/pt/html) recommends Government to imple­ https://www.consultalex.gov.pt/Homescreen.aspx (last visited 25/03/
ment an action program to cut red tape and support SMEs 2021)
9 13
https://ec.europa.eu/internal_market/scoreboard/performan Last visited 25/03/2021
14
ce_by_member_state/pt/index_en.htm#transposition (last visited 25/03/2021) E.g., Social Service (https://www.cm-mirandela.pt/pages/1245); Citizen­
10
The actual search expression used was ‘directivas europeias site: gov.pt’ ship and Gender Equality (https://www.cig.gov.pt/documentacao-de-refer
(25/03/2021) encia/legislacao/cidadania-e-igualdade-de-genero/)
11 15
https://www.dgert.gov.pt/atos-europeus-adotados (last visited 25/03/ Agenda, Strategy, Initiative, Action Plan, Strategic Plan, National Plan,
2021) Program, Strategic Framework, Action Framework

6
R.P. Lourenço Government Information Quarterly 40 (2023) 101762

República Electrónico – DRE website and we were able to identify 169 Instead, DGAEP regularly publishes on its website the Public
high-level policy instruments officially approved and published during Employment Statistics Bulletin (BOEP)19 and the Public Employment
that period. This number should not be considered definitive, but it Statistical Synthesis (SIEP),20 along with Excel spreadsheets containing
already gives an idea about the dimension of policy output (and policy detailed employment data dating from 2011 (this data is not available at
accumulation) in that period. dados.gov.pt, the Portuguese open data portal). Fig. 2 shows the evo­
This exercise showed that, in the Portuguese case, the information is lution of the number of public officials in Portuguese public adminis­
publicly available but there is no simple and systematic way to fully tration since 2011.
identify all approved policies and high-level policy instruments. Also, Since the data is disaggregated by professional categories it was
the information is in a legal format therefore it is not aimed at ordinary possible to present a rough estimate of those public officials more
citizens who might benefit from monitoring policy accumulation and directly assigned administrative tasks (excluding, for instance, teachers,
administrative overload. doctors, security forces, …). Data shows that the number of public of­
ficials has not changed significantly during the last decade. Considering
4.2.2. Policy termination (policies formally terminated) that there is a general trend to accumulate public policies and rules in
In the Portuguese case, any formal and explicit policy termination act every country (in the Portuguese case, 169 new policies were identified
should also be published on the Diário da República Electrónico – DRE since 2010), this is a strong signal of decreasing administrative capacity
website. However, using the same data collected to identify policy to manage those policies and rules thus creating administrative
output, it was only possible to clearly identify one such case16 between overload.
2010 and 2020. This should be considered with care. Some policies were Unfortunately, although this relevant data is available, it is not part
formulated with a specific period in mind (as in “Policy 2020–2025”), of a coherent policy accumulation and administrative overload moni­
and they may be considered terminated once that period has ended. It is toring system.
also possible that new policies refer, in their legal texts, to previous
policies they aim to replace or update (no such detailed analysis was 4.3.2. IT projects being planned and implemented, as well as major IT
made). systems under operation (portfolio)
Either way, it is very difficult to know (with certainty) whether or There is only limited information publicly available about IT
when a specific policy was terminated. Furthermore, while, in some governance in the Portuguese public administration. The IT governance
cases, dedicated webpages (from responsible organizations, for official website21 lists some of the major existing ICT platforms and
instance) are removed, others remain as no one takes the trouble to websites, including the Authentication, the Interoperability, the Digital
remove them. This means that if we search the web for a specific policy, Services, and the Open Data platforms, and two related IT governance
it is possible to stumble upon outdated information which gives the specific platforms: ‘Prior Notice’,22 a platform where public organiza­
impression such policy is still valid when it is not. tions must submit relevant IT investments and projects for approval
before starting implementation; and ‘ICT Report’,23 a platform where
4.2.3. Ongoing policies (policies adopted and still being implemented) public organizations should report current investments and IT projects
Under the circumstances described in the previous sections, it is very for monitoring purposes.
difficult to identify which policies and high-level policy instruments are Both ‘ICT Report’ and ‘Prior Notice’ platforms were developed for
still in the implementation phase. internal (public administration) use only and do not provide any infor­
As already shown, if we are looking for a specific policy or high-level mation to the public. This means it is not possible to obtain detailed
policy instrument it is possible to find some information about it on a information about the current IT portfolio and ongoing or planned IT
policy theme webpage, a particular public organization website, or even projects.
a specific policy dedicated webpage. But even if we find such informa­ To analyse the impact of policy adoption on the IT portfolio (new
tion, we cannot always be sure the policy is still being implemented.
Consequently, it is very difficult to have a comprehensive view of the
current level of aggregated policy accumulation and its impact on public Human resources in Public Administraon
organizations.
8,00,000
7,00,000
4.3. Overload: administrative capacity and policy implementation output 6,00,000
5,00,000
4.3.1. Human resources (public officials) primarily assigned to 4,00,000
administrative tasks 3,00,000
The Directorate-General for Public Administration and Employment
(DGAEP17) is responsible for running the State Organization Information
2,00,000

System (SIOE18) which collects data concerning all public administra­


1,00,000

tion organizations (central, regional and local) and their human re­ 0

sources. The SIOE has a public web interface which has some (very
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

limited) search capabilities and data download options which make it All Administrave tasks
very difficult to obtain human resources data.
Fig. 2. Human resources in Portuguese public administration.

16
Determination from the Council of Ministers n. 42-B/2015: “Determines
closing the e-Escolinha Program” (https://data.dre.pt/eli/resolconsmin/42-b/
19
2015/06/19/p/dre/pt/html) Boletim Estatístico do Emprego Público (https://www.dgaep.gov.pt/index.
17
Direção-Geral da Administração e do Emprego Público (https://www.dgaep. cfm?OBJID=C0F56E62-5381-4271-B010-37ECE5B31017)
20
gov.pt/) Síntese Estatística do Emprego Público (https://www.dgaep.gov.pt/index.
18
Sistema de Informação de Organização do Estado (https://www.sioe.dgaep. cfm?OBJID=ECA5D4CB-42B8-4692-A96C-8AAD63010A54)
21
gov.pt/Default.aspx) https://tic.gov.pt/
22
Parecer prévio (https://parecerprevio.tic.gov.pt/)
23
Reporte TIC (https://reporte.tic.gov.pt/)

7
R.P. Lourenço Government Information Quarterly 40 (2023) 101762

systems, adaptations, …) we must then investigate each policy. Let us organizations as new policies are adopted. This information would be an
consider, for instance, the case of the Affordable Housing Program important component of a coherent policy accumulation and adminis­
adopted in 2019.24 The main piece of legislation broadly defines the trative overload monitoring system.
data required for affordable housing applications, the assessment rules
and the process, but it does not explicitly refer to any new IT platform to 4.3.4. Policy implementation outputs
be developed. Subsequent legislation and regulation25 specifically Formulating and adopting policies and high-level policy instruments
required applications to be submitted using a new electronic platform. is just the beginning: such policies need to be managed, implemented,
The platform would automate the application process, thus requiring and monitored. The lack of policy implementation outputs may there­
fewer human resources to do so, but developing the platform will fore be interpreted as a sign of administrative overload which prevents
require other resources to establish interoperability with existing sys­ policies from being executed.
tems (which means those systems may have to be adapted), and to In the Portuguese case, the requirement to monitor policy imple­
develop internal processing routines and web interfaces.26 mentation outputs is becoming part of new policies, mainly for public
This example illustrates the fact that new policies often require accountability purposes. For instance, the Affordable Housing Pro­
developing new IT platforms. Considering the number of new policies gram,28 approved in 2019, specifically requires the organization
adopted (policy accumulation), the complexity of IT projects, and the responsible for the program execution (IHRU) to regularly monitor and
current shortage of IT resources and skills (both in the private and public assess its progress (Article 26). However, no information was found on
sector), IT governance may be another source of administrative overload the IHRU website or program dedicated webpage concerning such
which hampers policy implementation. monitorization: the IHRU Management Indicators webpage simply
Monitoring the IT portfolio and development pipeline would provide stated “Available Soon”.29
useful information concerning possible administrative overload. How­ In other cases, such as the Public Administration Innovation and
ever, there is no comprehensive information available regarding IT Modernization Strategy officially approved by 31/07/2020,30 the
governance, and it is not possible to associate IT projects with specific monitoring information is published on a dedicated webpage31: 6
policies or high-level policy instrument requirements unless we analyse months after approval,32 39 actions have been initiated and 1 was
the corresponding legal documents. concluded from a total of 59 planned actions.
In sum, in the absence of a centralized website or webpage dedicated
4.3.3. New (planned) and existing organizational structures and the to monitoring the implementation output of all approved policies (see
policies each one manages also section 4.2.3), it is possible to find monitoring information
The SIOE platform (see section 4.3.1) works as a registry of existing regarding some individual policies.
formal organizational structures (it does not include working groups,
committees, consultation bodies, …). A simple search returned a list of
4.4. Final remarks
8855 public organizations from central, regional and local administra­
tion (this includes different types of organizations).27 Each organization
This brief analysis of the Portuguese case illustrates how the
is fully characterized in the system but that does not include a reference
framework proposed in section 3 may be used to analyse a country’s
to specific policies and high-level policy instruments each organization
effort (or lack of it) to monitor policy accumulation and administrative
is managing and implementing.
overload.
These formal organizations, and other informal structures, form
Since no dedicated and centralized webpage or site (single point of
complex policy governance networks that change as new policies are
access) was found dedicated to the phenomenon of policy accumulation,
adopted. For instance, the proposed National Strategy for Preventive
it seems this is not a public concern in Portugal, and it does not play a
Civil Protection 2030 (see section 4.1.4) assigns new roles to existing
role in the political debate leading to new policies (associated with
organizations and creates a new Coordination Group in charge of
government responsiveness).
implementing the Strategy (22 members). Like the policy accumulation
Nevertheless, it is possible to gather some data regarding some of the
phenomena, it is not clear when (or whether) these new formal and
elements identified in the framework. In some cases (e.g., number of
informal organizations cease to exist, or no longer have a role in a
public officials) it is easy to collect and process such data. But in other
particular policy governance network.
cases, like the number of and identification of policies and high-level
In sum, while the SIOE platform does provide information about
policy instruments adopted and terminated, collecting the data re­
existing formal public organizations at a given moment, there is no in­
quires a mix of automated routines and extensive manual work. And, in
formation available concerning existing informal structures (commit­
the end, there is some uncertainty about the accuracy and comprehen­
tees, advisory groups, …), and how both have evolved (created and
siveness of the results.
terminated). Also, the SIOE does not provide information to fully un­
It was possible to confirm some approved policies already include
derstand the role of each organization concerning each policy or high-
provisions that require some degree of monitoring and assessment, but
level policy instrument, and the policy governance networks they form.
that is not always sufficient to guarantee such monitoring data is pub­
It is possible to reconstruct this information but that requires ana­
licly available. Also, it seems such provisions were primarily meant for
lysing individual (dedicated) policy webpages, public organizations’
public accountability purposes.
institutional webpages, and policy legal documents (as published in
Since no webpage or site was found with centralized information
DRE, for instance).
about all policies and high-level policy instruments being implemented,
Therefore, in the Portuguese case, it is very difficult to monitor the
even the information available is presented on a policy-by-policy or
growing complexity of policy governance networks and the amount of
element-by-element basis. This fragmentation is further stressed by the
new management and implementation tasks being assigned to public
absence of linkage between different elements concerning the same

24 28
Programa de Arrendamento Acessível (https://data.dre.pt/eli/dec-lei/68/ https://data.dre.pt/eli/dec-lei/68/2019/05/22/p/dre/pt/html
29
2019/05/22/p/dre/pt/html) http://www.ihru.pt/web/guest/indicadores-de-gestao (last visited 15/04/
25
https://dre.pt/application/file/a/122522641 2021)
26 30
The platform was developed, and it is available at https://paa.portaldahabi https://data.dre.pt/eli/resolconsmin/55/2020/07/31/p/dre
31
tacao.pt/ (last visited April 2021) https://www.apin.gov.pt/indicadores/ (last visited 15/04/2021)
27 32
April 2021 The data was last updated by 31/01/2021

8
R.P. Lourenço Government Information Quarterly 40 (2023) 101762

policy or public organization, something the adoption of linked open government data portal. Data for each element in the framework must
data principles could address. be available in a suitable format (according to open data principles),
Dados.gov, the Portuguese open data portal created as part of a correctly indexed and, preferably, embedded in an ontological structure
broader open government and transparency initiative, does not host (according to linked data and semantic web principles) thus allowing
relevant data to monitor policy accumulation and administrative over­ different elements associated with a single policy, high-level policy in­
load. Therefore, even when relevant data is available, it is not a format strument or policy area to be easily considered together.
which adheres to open data principles. Despite its innovative and comprehensive nature, this research effort
In sum, no coherent system was found that would allow for moni­ still has some limitations. Policy accumulation is a complex phenome­
toring policy accumulation and administrative overload. The framework non and much dependent on the particularities of different countries and
may be useful to guide future government transparency initiatives, different policies. Therefore, while the analysis of the Portuguese case
including extending the datasets available at dados.gov to cover this illustrated the framework’s purpose and usefulness, further research is
issue. needed to apply the framework to other countries and contexts and the
insights gained would allow refining and strengthening it. Other limi­
5. Conclusion tations, and potential areas for future research, include addressing the
technical aspects of how information should be made available in
Policy accumulation is a common phenomenon in contemporary adherence to open data principles. The framework may also be extended
democracies. On the positive side, policy accumulation is the natural by further research by defining quantitative criteria to assess the avail­
consequence of government responsiveness to societal issues. But it also ability of each type of information and defining an aggregation method
carries some unintended effects such as increased rule complexity and to produce a single index for both policy accumulation and adminis­
administrative overload which may hamper policy implementation and trative overload. This would allow for better monitoring of both phe­
outcomes. If ordinary citizens and organizations from the civil society nomena and, possibly, a comparison among different countries.
are not aware of the problem, nor of its effects, and focus solely on The framework proposed in this work is intended to draw the
demanding new policies and getting them approved, they may wrongly attention of those responsible for government transparency initiatives to
assume those issues and problems are ‘solved’. To avoid this policy consider addressing policy accumulation and administrative overload.
accumulation trap, policy analysis must not focus solely on each policy As such, the framework may be useful to provide a snapshot of the in­
or high-level policy instrument. A broader, aggregated view across all formation already available, to guide government transparency efforts
sectors and issues is needed and this means information must be publicly to improve the current situation, and to create the conditions for more
available to monitor the policy accumulation and administrative over­ informed policy debates in the public sphere.
load phenomena. This information may then be considered for every
new policy or high-level policy instrument under preparation, helping to CRediT authorship contribution statement
establish policy priorities or to make sure enough administrative re­
sources are provided for its implementation. Rui Pedro Lourenço: Conceptualization, Methodology, Investiga­
At the same time, openness and transparency are still important tion, Writing – original draft, Writing – review & editing.
contemporary government trends, and this includes releasing open
government data through data.gov portals. But open government data Declaration of Competing Interest
(transparency) initiatives need to determine which data to release, for
what purpose and under which technical conditions. Since much of the The authors declare that they have no known competing financial
information needed to monitor policy accumulation and administrative interests or personal relationships that could have appeared to influence
overload lies within public administration organizations, government the work reported in this paper.
transparency initiatives may be an adequate tool to make such infor­
mation available to the public. Acknowledgements
However, the potential of government transparency in preventing
the policy accumulation phenomenon does not seem to have been pre­ This work has been funded by national funds through FCT –
viously addressed in the literature. This research effort, grounded in the Fundação para a Ciência e a Tecnologia, I.P., Project UIDB/05037/2020.
literature on transparency, policy accumulation and the policy cycle,
provides a first step to addressing this phenomenon in an innovative References
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Rui Pedro Lourenço has a Bachelor Degree in Computer Science and a PhD in Manage­
directive. In 12th Annual International Conference on Digital Government Research (Dg.
ment Science, and is currently Auxiliary Professor at the Faculty of Economics and a
o’11) (pp. 262–271). College Park, MD, USA: ACM. https://doi.org/10.1145/
research member of CeBER (Centre for Business and Economics Research) at the University
2037556.2037599.
of Coimbra. He is the author of several conference proceedings, scientific articles and book
Lourenço, R. P. (2015a). An analysis of open government portals: A perspective of
chapters on the topics of Public Administration Digital Transformation (eGovernment;
transparency for accountability. Government Information Quarterly, 32(3), 323–332.
eGovernance), Digital Democracy (eDemocracy; eParticipation) and Open Government
https://doi.org/10.1016/j.giq.2015.05.006
(Open Government Data, Transparency and Public Accountability). Between 2017 and
Lourenço, R. P. (2015b). An analysis of open government portals: A perspective of
2019 he worked as Technical Advisor at the cabinet of the Minister of the Presidency and
transparency for accountability. Government Information Quarterly, 32(3), 323–332.
Administrative Modernization (Portuguese Government). He was also a member of the
https://doi.org/10.1016/j.giq.2015.05.006
Digital Competencies National Initiative (INCoDe.2030) general coordination team.

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