Hervé Mucyo

KG 104 St
Kigali, Rwanda
mucyoh32@gmail.com
250785680176

Personal vision: 
My intention is to constantly improve the lives of the people around me, since this spiritually, mentally
and physically reflects back to me. In my professional environment, I strive to achieve beyond the
norm. I see every event in my life as a learning catalyst, and I always strive to learn from others and
from my past experiences. I aspire to continue to be part of the people who brings lasting impact in the
area of development. This will assist me to add value on what I’m doing.

Work Experience

IT Support Specialist
Gorillas Hotels - Musanze
February 2021 to February 2022

Cashier/Customer Service
Cosmetics shop - Kigali
November 2019 to February 2021

Education

Bachelor's degree in Information Technology

Adventist University of Central Africa - Kigali
September 2020 to Present

High school diploma in Mathematics, Economics and Computer Science

Sonrise High School - Northern Province, Musanze
January 2017 to November 2019

Skills
• Customer Service
• IT management
• Management
• Computer skills
• IT Support
• Network Administration
• Accounting
• Microsoft Office (3 years)
Languages

• English - Expert
• French - Fluent
• Kinyarwanda - Expert

Links

https://www.linkedin.com/mwlite/in/mucyo-herve-035975201

Certifications and Licenses

Cisco Certified Network Associate (CCNA)

2019 to Present

Sonrise Media club certificate as coordinator

Present

Microsoft Office Specialist

Present

Assessments

Retail customer service — Familiar

December 2021
Responding to customer situations in a retail setting
Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Additional Information

Referees: 
1. Mumporeze Josephine (+250788425653) 
2. Rugengamanzi Emmanuel(+250788534010)