Siddharth Gupta 117/83, M Block Jai Prakash

Kanpur, U.P. 208019

● Technical Software Support specializing in code debugging, issue 8299464967
sidgupta03041996sid@gmail.com
resolving, testing and replicating issues.
● Having good experience in writing code in Java.

EXPERIENCE SKILLS
PROGRAMMING LANGUAGE -
Turtlemint Private Limited, Pune — Software Tech-Support Core Java , CPP, MongoDB, My
May 2022 - PRESENT SQL, Spring Boot.
● Worked on Zoop Pre-filling Project. TOOLS - GitHub, Jira, Jenkins,
● Worked on Add Missing tags to get the insurer updated IDV. Kibana, MetaBase, SuperSet,
● Tracking issues/complaints that are raised to techsupport on Zendesk, IntelliJ, S3,
Zendesk and provide support whenever an issue is raised. Postman, Studio 3T, etc.
● Ensuring the issue/ bugs are acknowledged and resolved within a
minimum time for good experience of the issue raiser.
● Fixing production bugs/issues which requires local debugging AWARDS
and deep diving to the code base. Got Ninja turtle award for
best bug/issues resolving on
Aptech Institute, Kanpur — Internship production in minimum
Sep 2021 - Feb 2022 possible time.

Library Management Software - Worked on an application which can

keep track of library details. Application has functionalities which let
admin to add/view/delete/update librarians and librarians can also add, LANGUAGES
view, issue books and also view issued books and return books to user.
English, Hindi

EDUCATION

Bundelkhand University, Jhansi — B.Tech

Aug 2015 - Sep 2019

Secured 73 %

Prabhat Sen. Sec. Public School, Kanpur — Intermediate

Aug 2013 - May 2014
Secured 78 %

PROJECTS

Basic OD Mismatch — Actual Basic OD Premium is not seen in MIS

There is a Mismatch in Basic OD Premium between Ninja MIS and policy
copy .