Professional Documents
Culture Documents
Training Portfolio
Learners Name
Organisation
Start Date
Evidence of Learning
All learning requirements for the Care Certificate can be recorded in this portfolio.
On successful completion of this Portfolio, the Care Certificate can be awarded.
Contents
Standard 1 Understand your role ...................................................................................................................... 2
Standard 2 Your Personal Development............................................................................................................ 4
Standard 3 Duty of care ..................................................................................................................................... 5
Standard 4 Equality and Diversity ...................................................................................................................... 7
Standard 5 Work in a Person-Centred Way ....................................................................................................... 8
Standard 6 Communication ............................................................................................................................. 10
Standard 7 Privacy and Dignity ........................................................................................................................ 11
Standard 8 Fluids and Nutrition ....................................................................................................................... 13
Standard 9 Awareness of Mental Health, Dementia and Learning Disability ................................................. 14
Standard 10 Safeguarding Adults .................................................................................................................... 16
Standard 11 Safeguarding Children ................................................................................................................. 19
Standard 12 Basic Life Support ........................................................................................................................ 19
Standard 13 Health and Safety ........................................................................................................................ 20
Standard 14 Handling information .................................................................................................................. 23
Standard 15 Infection Prevention and Control ................................................................................................ 24
Assessment for Written Questioning............................................................................................................... 24
Health and Care Worker Review, part 1 .......................................................................................................... 25
Health and Care Worker Review, part 2 .......................................................................................................... 26
Development Plan........................................................................................................................................ 26
Observations of Practice .................................................................................................................................. 27
Mandatory Training ......................................................................................................................................... 29
Online Knowledge Assessment ........................................................................................................................ 30
Completion of the Care Certificate .................................................................................................................. 30
3. Describe how your own experiences, beliefs and values will help you to deliver positive care and
support
5. Give 4 examples of professional relationships that you might form at work and the positive impact
that these will have on an individual you support.
8. List the sources of support that you can get from people or meetings
How would you define the term How will you demonstrate a
‘Duty of Care’? ‘Duty of Care’ in your role?
11. If an individual wanted to do something that you think is unsafe, how would you deal with this,
whilst taking their rights into consideration?
12. What is your understanding of the following, and how can you avoid these situations?
14. What law and regulations apply to reporting incidents, adverse events, errors and near misses?
Equality
Diversity
Inclusion
Discrimination
Deliberate Discrimination
Inadvertent Discrimination
16. How can you reduce the likelihood of discrimination, in your role?
22. How will you demonstrate that you are person-centred and promote an individuals self-esteem?
24. Why is it important to observe and be receptive to an individual’s reactions when you communicate
with them?
25. When are an individual’s communication needs and preferences usually planned and established?
What are barriers to communication? How can you reduce these barriers?
Situations that could arise How I would stop this from happening
30. How will you support an individual to make informed choices, without influence?
31. How can you enable an individual to maintain positive relationships with their family and friends?
33. What are the signs and symptoms of poor nutrition and hydration?
How might an
individual feel if they
had the following
conditions?
36. How can the Social Model of Disability put positivity into a disabled person’s life?
Michael hasn’t been outside his house for a few months due to anxiety. He is very anxious about
travelling on a bus but needs to attend a hospital appointment in 2 weeks.
Sally gets confused about taking a shower in the mornings, and often refuses help because she is
convinced that she already has had a shower. Her personal hygiene has deteriorated.
Sam has communication difficulties and has become very withdrawn since she recently moved into
a shared house with 3 other people.
38. Describe how the following legislation and legal frameworks promote human rights and give equal
life chances to individuals with mental health issues, dementia or learning disabilities
Why is it important to assume capacity, unless there is evidence that the individual lacks capacity?
Safeguarding
Harm
Restrictive Practices
42. Why might the situations described below increase the likelihood of an individual experiencing
abuse and neglect?
Having communication
difficulties
43. How can you help reduce risks and the likelihood of abuse in your role, and how can the complaints
procedure help with this?
44. What should you do if you suspect abuse, or witness a colleague using unsafe practice?
50. What practical training, relating to Health and Safety, should you undertake before carrying out
certain tasks?
52. If there was an accident or sudden illness in the workplace, what would you do?
Once trained in Medication practice, what support duties can you carry out?
Give 2 examples of Healthcare tasks that you are not allowed to perform
54. What security measures should be in place to protect you and the individuals you support
What can you do in the workplace to prevent fires from starting or spreading?
57. What are the common signs and triggers of stress, and how can you manage the situation if you are
stressed yourself?
Assessor Feedback
The learner has been given a copy of their job description Yes No
The learner can: (√)
Describe their main duties and responsibilities
Explain their role in Safeguarding
Explain the importance of working in agreed ways
Explain what to do if they spot an error
Explain what confidentiality means in their role
Explain the security measures for visitors entering the workplace
Explain the importance of person-centred care
How their own views can impact on an individual
Explain what they can’t do until they have completed full Moving and Handling training
Explain the Healthcare tasks that they can’t perform
Explain how they would discuss concerns in a team meeting
Ask the learner to explain how they would report concerns about the following: (√)
An individual’s unmet needs
An individual’s spiritual and emotional wellbeing
Confrontation in the workplace
Agreed ways of working
Health and Safety risks
The learner can explain where they would get advice about the following: (√)
Health and Safety
Safeguarding
Resolving Conflicts
The learner has the required level of literacy, numeracy and
Yes No
communication skills to carry out their role
If the answer to the above is ‘No’ they have been supported to access help
Yes No
with these skills
If the answer to the above is ‘No’ explain the reasoning for this
Is there anything that you are not sure about, where you need further explanation or guidance?
Date of Review
Mandatory Training
The following mandatory training courses have been completed by the learner and they have
(√)
been given the required knowledge, understanding and practical skills for these subjects:
Moving and Handling
Medication Practice
Safeguarding Adults
Safeguarding Children (if required)
Infection control
Food Hygiene
Fire Safety
First Aid
Other mandatory subjects required by the organisation (please list, if applicable):
Assessors Guidance: learner’s must score 80% to pass their online assessment. If less than 80% is Completion
scored then the learner should retake. As questions are mapped to criteria if less than 100% is scored ____%
then knowledge gaps can be identified in the learner analytics, See Careskills User Guide page 24. Score:
Retake Required Yes No
Discussion with line manager to complete knowledge gaps Yes No
Learner competent in knowledge required Yes No
Comments:
I have completed my online training and assessment for the care certificate
The learner has completed the required mandatory training for their role