1.

Supply chain managers are responsible for monitoring the downstream and upstream flows
of information, services, finances and goods.
2. Supply chain management practices can provide greater level of strength to organizations in
controlling and managing business risks.
3. Name five supply chain processes.
ANS: Five supply chain processes is
1. Customer Relationship Management,
2. Order Fulfillment,
3. Customer Service Management,
4. Manufacturing Flow Management,
5. Demand Management

4. How can we evaluate the success of supply chain management within the organizational
context?
ANS: The success of supply chain management can be evaluated through the level of success
the organization has attained with its implementation. If the organization was able to
maximize its sales, attain higher profits or control its expenditure, it clearly indicated the
success of SCM.
5. How can the organization improve coordination and connectivity among its various parts?
ANS: An organization can improve the coordination and connectivity among its various parts
by having an effective supply chain management, as it offers ways to bring effective
coordination among various organizational units that are required to get the job done
effectively. Another important aspect is the relationship between hierarchy, where
importance of information flows from top to bottom and bottom to top is very crucial and
should be transparent. Supply chain manger and regional manager plays vital role here. Both
should have proper information about finished goods, work in process goods which helps in
maintaining proper demand and supply.
6. What are the duties of a supply chain manager, and to what extent the role of supply chain
manager is effective within a flat corporate structure-based organization?
ANS: The duties of a supply chain manager are planning, buying, production, transportation,
storing & distributing, serving customer and much more. The supply chain manager normally
reports to the project manager in flat organizations and the project manager is responsible to
manage a team of regional managers, who look after the business regions in which the
organization is running business. The responsibility of a supply chain manager is comparatively
less in flat organization than tall organization, as he/she has to look after less or no hierarchal
levels. It is the duty of a supply chain manager to maintain effective communication among
the various organizational units and keep on providing feedback to the regional project
manager, so they could manage the external business activities effectively.

7. What is the role of strategic sourcing and strategic alliances in supply chain management?
ANS: The role of Strategic sourcing is a collaborative approach that continuously re-evaluates
and improves the buying activities of the organization, while strategic alliances are long-term
relationships with suppliers and customers formed with an intention to influence the
operational and strategic efficiencies of both organizations. Strategic alliances push the
organization away from its normal transactional method of buying raw materials to building a
strong relationship with the suppliers. Therefore, to be successful in this ever-changing
business environment and to deal with the growing competition organizations should focus
on implementation of effective supply chain management practices.
8. How supply chain management helps in developing strong relationships among the suppliers
and customers?
ANS: As in late 1990s more focus on supply chain started increasing, companies understand
that now they have to compete globally. And to get success in that they have to develop new
vendors and clients globally which will help them for longer term. As companies started
moving globally, they started understanding the importance of collaboration with suppliers
and customers. Supply chain management started using heavily in the areas of operations,
logistics, information technology and procurement it directly increases importance of
integration with suppliers. Companies started developing effective strategic coordination with
suppliers and customers to accomplish business goals and that helps in creating healthy
environment with suppliers and customers.
9. Define supply chain management process?
ANS: Supply chain management is a process that helps an organization in managing the
downstream and upstream flow of finances, information, services and goods, which includes
the storage and movement of finished goods, work-in-process inventory, and raw materials
from production point to consumption point. Interlinked or interconnected channels and
networks of businesses are involved in the stipulation of goods and services, which are
essential for end consumers in a supply chain process.
10. What was the main reason behind the evolution of supply chain management?
ANS: The main reason behind the evolution of supply chain management is because of the
swift increase in globalization and information technology required organizations to develop
and control their relationships with their supply chains in order to endure in the current
dynamic business environment. This was the time when the change from production and
operations management to SCM was observed and also organizations began to become
actively involved with both their upstream and downstream companies effectively