Professional Documents
Culture Documents
Sydni A. Baker
This essay seeks to analyze the 1986 Challenger explosion by reviewing the event as it
has been recorded by various sources. The crucial elements to the analysis are: the background
knowledge and context of the event, the failures that led to the accident, the response activities
needed for such an event, and the lessons that can be learned along with the improvements that
can be implemented in the future. Each of these elements will be broken down and discussed
The failed launch that caused the Challenger Disaster took place January 28, 1986 in
Cape Canaveral, Florida. The purpose of this launch was to deploy a second Tracking and Data
Relay Satellite (TDRS-B) and the Spartan Halley Spacecraft that was going to be retrieved after
it had observed and collected data of Halley’s Comet as it was in the midst of its closest travel to
the Sun (Britannica, 2022). The launch had already been delayed several days and Florida also
suffered and could snap right before the launch. The launch was, however, carried out, but it
failed miserably. This led to a massive explosion that destroyed the shuttle and was fatal to all
seven members of the crew. The most known member of the crew was Christa McAuliffe who
was the winner of a national screening that took place in 1984 (Britannica, 2022). This failure
was quite the blow to the American people as it was a high profile and a highly anticipated event.
The technical cause for the accident was determined to be the erosion of the o-
ring on one of the solid rocket boosters, which allowed the passage of hot gases.
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This caused the release of hydrogen into the external tank, which deflagrated and
The quote above captures the main cause of equipment failure; however, there are other flaws
that took place that allowed the faulty o-ring to be present during the launch. These flaws relate
to poor management and human error. These flaws were sadly avoidable or at least manageable
There were several issues and as mentioned above they could have been prevented or at
least lessened. “Managers need to consider a wide range of risks, including risks related to
products’ component failure, human error, and operational failure” (Altabbakh et al., 2013, p.
13). These errors build on each other. The faulty o-ring may have caused the shuttle to fail
during the launch and explode, but there were mistakes that led to that part’s presence in the
launch.
The most well known error is the failure of the o-ring in one of the boosters of the rocket.
During the investigation, they found that the o-rings had not been tested for the cold
temperatures that were present the night before and the day of the launch. The weather is what
caused the damage to the parts and those parts had not been tested or rated for that weather.
There was also a lack of proper communication between Thiokol and NASA. Thiokol is the
company that manufactured the o-rings. They were located far apart from each other and
meetings were not always feasible. Furthermore, Thiokol engineers expressed concern about the
part, but management of both companies kept the launch from being canceled. This is the next
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flaw. Management pressure to overlook the concerns caused the parts to not be checked and kept
the launch proceeding as planned. Had the concerns been listened to the launch would have most
likely been canceled. This pressure from NASA management was probably caused by the global
interest in space travel and NASA had competitors. This may have put a lot of pressure on
keeping the preceding launch as scheduled. President Regan was also going to be announcing the
inclusion of Christa McAuliffe. The inclusion of the current President in the launch affairs may
have also put unnecessary pressure on the launch occurring as scheduled. There was also a lack
of proper risk assessments. “Process-based risk assessment techniques were not common prior to
the Challenger Disaster” (Altabbakh et al., 2013, p.14). The importance of the o-ring had been
degraded without sufficient evidence. A pattern of issuing waivers for issues so things could
proceed as schedule had become the norm (Altabbakh et al., 2013). This led to problems, such as
the o-ring, to not be addressed, but even worse ignored. NASA, as many organizations, was on a
tight budget and spent more money on flights and launches than on research and development
(Altabbakh et al., 2013). It is also expensive to have excessive risk assessments done, so those
kinds of assessments were unpopular at the time. The final issue that will be mentioned in this
analysis is the lack of worth placed on human lives. The above issues clearly show where
NASA’s priorities were and it was not human life. If NASA truly valued human life, the launch
would have been delayed and the rocket would have been inspected again and lives would have
been saved.
Response Activities
Before response activities can be discussed, the term response needs to be defined as it
relates to emergency management and disasters. The definition used here is,
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Response typically centers on efforts that promote life safety such as deploying
police, fire, and ambulance services, conducting search and rescue, erecting
or repair utilities and key infrastructure like roads, bridges, ports, airports, and
Based on the definition used above, it is clear to see what the response activities for this kind of
incident may include. The shuttle exploded so there was an immediate need to extinguish any
fire and contain any hazardous materials such as fuels, oils, and other substances used in the
rocket. Due to the nature of space launches no one should have been close enough to have been
injured, but emergency medical services should still be deployed to see if any of the crew
survived or in the chance that injuries were sustained. The above point would make securing the
site easier by either security personnel or police. This would be the case because reporters and
journalists would already be contained in a specific area. However, debris kept falling for over
an hour into the Atlantic ocean (Britannica, 2022). This would necessitate the communication to
civilians to avoid such areas and for the recovery of such debris would require those sites to be
secured. After the initial operations to make the scene safe and secure, search and rescue
personnel would need to be deployed along with the agency(ies) responsible for gathering the
debris. Such a disaster requires the affected/responsible party (in this case NASA) to release an
initial public statement and keep the public up to date and aware of the situation. To keep the
public aware and also discover the cause for such an incident a thorough investigation would
have to take place. In this case, “an intensive investigation by the National Aeronautics and
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Space Administration (NASA) and a commission appointed by U.S. Pres. Ronald Reagan”
(Britannica, 2022). This is important to note, because the event was public enough and held such
sway over the United States space programs, the president stepped in. This won’t be true in all
incidents, but it is something that major companies should be aware of and prepared for. There
also should be an internal investigation and preparations and plans made to welcome and
agencies.
There are several things that can and have been learned from the 1986 Challenger
disaster. Looking at the issues that caused the failure and explosion, there are a few needed
improvements that are readily seen. There needs to be more redundancy with inspections and
equipment and increases the chances that all threats, hazards, and accepted risks are accounted
for. Next, there needs to be accountability for and discouragement of pressure from management
and from the national and/or global competition. These pressures should not have a massive
effect on operations. A department such as human resources should defend employees when they
have noticed an error and management wants it to be ignored. Management needs just as much if
not more accountability than the employees. Unfortunately, not much can help tight budgets than
more money. However, with the increase in technology and increase in the use of risk
assessments, people who know how to conduct them, and standards that require such
assessments hopefully those services are more affordable or at least prioritized more. Lastly, to
change how a company values people there needs to be a culture change. There needs to be a
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culture of safety and concern. Human resource departments could play a huge role in this. More
importantly the employees need to know that you won’t cut corners that could endanger them.
To do this meetings will need to be held that discuss safety and the outcomes of inspections. If a
problem was found it should be reported, fixed, and reported that it was indeed fixed. Changing
the culture of a company takes time, but it better ensures safety and builds trust between
References
Altabbakh, H., Murray, S., Grantham, K., & Damle, S. (2013). Variations in risk management
models: A comparative study of the space shuttle challenger disasters. Engineering
Management Journal, 25(2), 13–24. https://doi.org/10.1080/10429247.2013.11431971
Starbuck, W. H., & Milliken, F. J. (1988). Challenger: Fine-tuning the odds until something
breaks. Journal of Management Studies, 25(4), 319–340. https://doi.org/10.1111/j.1467-
6486.1988.tb00040.x